If I could give a zero star would be my preference I swear this company is TRASH!!! We hired them throw my dads hospital for and they told us that they have an experienced staff witch is a BIG LIE their staff is a third party contractor most of them know nothing they didn’t even know how to do the basics not to mention their equipment was bought from Walgreens just an over the counter equipment very unprofessional main reason they were hired to drain my dads fluid they didn’t even know what the drain portal was for PLEASE AVOID THEM NOT RECOMMENDED IM WRITTEN THIS WITH TEARS, NOTE no need to reach out to me because my dad might not make it till tomorrow.

The care my mother received in our home from the VITAS Healthcare team was phenomenal and gracious. Initiation of the hospice process was easy and delivery of needed equipment and services was immediate (within hours). Each team member exhibited the same wonderful, compassionate traits and helped make Moms transition to Heaven so much easier. Each team member was professional and gave excellent advice in their specific discipline. Even a prescription snafu was overcome with good resolution. We would like to especially thank the mid-level care givers, the nurses who stayed overnight to give us a break/rest, and Chaplain Jeff who visited often and sang beautifully to our Mom...she loved it and it lifted her spirits. Thank you so much VITAS from our entire family...you did a fantastic job!

My mother in law just passed tonight at 9:28 pm. Vitas is taking care of everything. They have been so sweet making sure mom is taken care of, and that we are taken care of. Thank you to Laurie and Victoria for handling things for us.

Since the new team manager (Team 955)took over, everything went well. She handled small issues perfectly and resolved it really fast. The staffs she sent me in Canyon Guest Home are doing an excellent job. From HHAides,chaplain, LVN, RN and their new social worker..And, whether it’s their first visit or regular visit, they really know what they’re doing. All families’ request are granted and is done the next day.Their representative is awesome too. She helped us in so many ways dealing with conflicts.I would highly recommend VITAS. I did it with one of our clients here and the whole family was happy making a switch to Vitas.

We found the entire VITAS team to be extremely supportive during such a difficult time and it was a pleasure working with everyone!Thank you

Words cant express our gratitude for the VITAS Hospice care staff. Nurse Divina, Chaplain Jeff, and everyone else who cared for my bedridden Dad were warm, kind, compassionate, positive, and very responsive to his needs. They completely respected Dads wishes (he had a DNR), while also working and communicating well with both our family and the exceptional 24/7 boarding care facility where Dad resided (Joy and Jay Homecare--a warm and wonderful separate entity in and of itself!). The combination of VITAS hospice and Joy and Jay Homecare helped keep Dad as comfortable and free of pain as possible throughout his year on hospice, and also gave our family great peace of mind that we were doing the best we could for him. Both entities tended to anticipate Dads needs before he articulated them. Upon Dads passing, Chaplain Jeff waited patiently with us until the mortuary arrived; and his stories and insight provided us great comfort. Finally, VITAS volunteers created a very huggable bear out of one of Dads favorite shirts which holds much sentimental value, and also helped us feel he was with us through the recent Thanksgiving holidays. We are truly grateful for the loving care Dad received.

This place is amazing for hospice patients.

If your loved one needs hospice care, please consider Vitas. My grandmother was diagnosed with cancer and I had no idea where to start. A staff member at Sharp Memorial recommended Vitas Healthcare and I am so glad they did. The nursing staff is extremely knowledgeable and professional. Irene Smith, RN, cared for my grandmother until the very end. She treated her as if she was family and showed true concern for her at every visit. She also always returned my phone calls in a timely manner and always had answers to my questions. Alicia, the home health care worker, provided caring and loving baths and showers for my grandmother and always made us smile and laugh. She always kept our spirits up! Christa and David, the chaplains provided spiritual support in a kind and respectful manner. All of the oncall nursing staff including Anthony, were always ready to visit and check on my grandmother at any time of day or night. Deciding on hospice care is never easy, but if you choose Vitas, know you have made the right choice.

Vitas has been a wonderful support for my family.

We had Vitas for my father for 2 weeks. Every nurse that walked into the room did not know why my dad had hospice care. They made very inappropriate comments about his care and what he should be doing. There is no mechanism in place for nurses or care givers to know what the situation is before they arrive. Even the chaplain made inappropriate comments! The nurses were very nice and seemed competent - but they walked into my dads room blind. At the end, they were not there. The last day we asked for a hospital bed. It was supposed to be delivered around 12:00, and it didnt arrive until 6pm. We called Vitas because dad seemed to be at the end. They did come, took his vitals, and said he was fine. He died less than 24 hours later. Once dad died, no one ever contacted us, until one month later. That contact was only to recommend bereavement services - Im sure they get paid for someone to use this service. We were very, very unhappy with Vitas and would not recommend them to anyone.

If you care about your loved oneo DO NOT use Vitas. Vitas has been horrible. My mother conquered radiation treatments and was tumor free, but needed the pain management and nutrition in home management that vitas promised while she was recovering. They didnt do either. Because of her age, they just wanted to pump her up with morphine and Ativan. They treated her as if she was end stage cancer and she was cancer free but was recovering from the radiation. They promised IVs and feeding tubes. Finally when she was 60 pounds, they offered to put that in, but she was close to her last minutes by that time. They argued with me, and didnt know her medical history at all. Someone was supposed to bathe her and they didnt come for a week. The nurse and nurse practitioner show up without scheduling. The NP said 2 weeks ago she had 2 days to live, so we had family fly in. And when I spoke up and they didnt like it, they now want to contact another family member thats out of town instead of communicating with me, even though I am the caregiver. They are horrible. If you just want you family member to be doped up completely and no care provided...you may like them. The 24 hour nurses are great but the case manager will end that if you question anything. Awful service.

Our family feels Vitas is not a good choice for your elder loved ones care. As soon as we entrusted them with our 92 y.o. fathers care they gave orders to stop trying to give him water or food and two days later said for us to prepare for his death within hours. No doctors had visited. After the family flew in and started caring for him he got better and one week later he is still asking for food, talking briefly with visitors, listening to his favorite music, and still very much alive. One day he slept all day and the visiting Vita nurse again said he would be gone in 24-48 hours. That was 4 days ago. They gave us 4 emergency phone numbers. 3 of those get busy signals and one says to leave a message and they will call back within 24 hours. We are hoping to be able to terminate their services today and to get our fathers regular doctor to see him so we know what we are really dealing with. We dont trust Vitas to decide his condition for us any longer. There was one good Vitas caregiver who helped our dad when we told him our wishes were to keep giving him water and food until he actually refused food and water, or cant take it, which is not the case. My dad was very hungry and ate a lot of food for him, asking him about himself between bites. His name was Mark and he gave us a big hug when he left. That is the type of people we expected to see during hospice visits. The first Vitas nurses refused to give him water or food and gave us attitude for feeding and giving him water.

One week ago, my father In law was admitted to the ER, diagnosed with UTI, and a recurring bout of pneumonia. We engaged vitas after the last hospice org was being uncommunicative and didnt seem to understand much about dementia.Discharged Friday to memory care with 24 hour vitas nurse in place until stabilized. We received notification that 24 hour care discontinued on Sunday at 4pm. Memory care staff seemed a little iffy about that but it happened without us knowing about it.At midnight he started coughing, difficulty breathing again. Hospice called. No response. Kept calling all night until 5am at which point hospice told memory care to call 911.So our first notification was a call from a strange ER Monday morning (memorial day) saying they had my FIL. Ummmm WHAT? Hospice, you had ONE JOB - to keep him out of the hospital (four traumatic hospitalizations this year totalling six weeks). No notification from vitas. The hospital had no records and did not know he had dementia.We called vitas. What happened !? Vitas nurse showed up at the hospital later that day and said she didnt think anything would happen that day or the next. She also said she had never heard of such a callous response to a hospice patient request. She left. He died 5 hours later. We have not heard from vitas again.So based on our experience, if your loved one dies on a holiday, youre on your own. Get ready to go to the hospital even if the sole reason you engaged hospice was to avoid further hospital visits. And they will just go no contact never to be heard from again.

There awsome