My friend had this hospice and I would never recommend it. They were supposed to have sent everything she needed however there was no suction and she ended up dying because of that. When the family asked for more powerful medication before noon it was not brought until 10 o’clock at night. They never told the family what she had requested for her end of life even though I was there when the person took the information. My friend asked to see the chaplain and more than a week has gone by and the chaplain has never came. My friend died without the chaplain ever seeing her. I called and talked with someone but it went nowhere. Hospice is supposed to be so that the patient does not experience that terrible pain at the end that certainly did not happen with my friend

I cant say enough good things about Apreva. Irmina, Ginger, Christine and Yvonne were so good to us. They treated my mom like she was part of their family. She loved seeing all of them. Christine was the music therapist and mom looked forward to seeing her and hearing her sing. These people became like family and I could not have done this without these wonderful women.Thank you all for being there for us.

I read a few of the comments some good a few bad. for the ones who had a bad experience Im sorry for that. My experience with Apreva Hospice as not been one time? but we are now on my third family member my father. My mother passed 3 years ago and My Brother just last year. I have used Apreva for all three and would you use them always. They have never let me down and where so so great with my family. They followed up with me for a year after my family members passed. I dont know what i would have done with out all there help. THANK YOU APREVA HOSPICE!

Whatever you do, dont give your information to these people. They advertise for volunteers, ask for all your personal details, then say they dont need volunteers. Ill be watching my credit report closely in case theyre identity thieves.

I have to say working in the senior living environment I speak with different Hospice teams. I had my family go with Apreva, for the care of my grandmother. They were great Susie part of the nursing team always answered our questions. Lilly, was very sweet even though we did not use her services for bathing. On call nurse Lisa, was wonderful. They knew how to make my grandma comfortable. Also, shout out to Derrick and Pat for their services as it has been a difficult time. Thank you, Apreva for all you do! I would definitely refer Apreva to anyone looking into or needing hospice.

We have worked with Apreva for years, we know and trust that our patients are in good hands when theyre being cared for under hospice. Pat works with us well and I know the communication will go smoothly. She has the energy and compassion to be able to handle these difficult times with families, we will continue working with them!

This company was a huge help when my mother in law needed hospice. They walked us through the process. Answered all our questions and were there for us 24/7 during her hospice time via phone and visits. After her passing they were quick to arrive at our home and made all the necessary calls on our behalf so we could focus on our family. They came to the services, sent a sympathy card and checked in on us to see how we were doing. Ive already recommended them to others in need of hospice and will continue to do so. Wonderful people!

My mother-in-law was transferred to a Licensed Residential Care Home in Oceanside, Julias Senior Cottage on 3/25/2019. The owners recommended Apreva Hospice Care for our hospice needs.We were so impressed by the prompt arrival of the Hospice Team at the care home. They arrived prior to my mother-in-laws transfer from the hospital via ambulance. As such, they were able to have a hospital bed and supplies at the ready and were able to take a brief history of the patient and her needs from me and my husband.My mother-in-law had suffered a sudden onset of a massive foot ulcer and subsequent infection at the age of almost 94 years. As such, it quickly became obvious that it was not medically treatable. Surgery [amputation] was the only other option, and as such, we opted to place her in a hospice home care program.The Licensed Residential Care Home we chose suggested Apreva, and as a retired Hospice and Oncology RN, I am very happy they did so...she was well cared for, and treated as a member of their family... When she became bed-bound, they made sure she was turned frequently, and cleaned up around the clock and that her pain medications were given frequently to keep her out of pain and in a comfort zone...I would very highly recommend Apreva Hospice Care without reservation... They did a most professional job with our loved one, and I feel confident they will do the same for yours. In particular, I would like to thank Elsa, and Kristen at Apreva for their assistance....Kerry Wiger, RN [Ret.] 4/17/2019

I have worked in senior living care for over over 13 years. I have used Apreva in our communities many times. Apreva specializes in hospice and has always cared for my residents with such care and compassion. I would recommend them for hospice care.

The staff at Apreva have always been first rate. Always there for their patients and always doing their very best.

When recommending hospice services, we take it very seriously; personally vetting agencies to ensure they meet the standard of care that our Client families expect and deserve. Apreva Hospice has proven time and again that they are exceptional providers of hospice care; truly an agency based on compassion, commitment and professionalism.

A very competent and caring group of professionals. We were very pleased with the care our father received in his last few weeks of life. Thank you Joe!

Small , family oriented , caring company. Someone is available 24 hours a day no matter what the reason . Very caring staff from the bottom to the top .

Apreva has an outstanding record of retaining a staff of professional and careing people. Each and every family that they service is taken care of by one the best Hospice staff in the industry.

Let me start with no one in the hospice / end of life business has ever heard of what our family had to endure. This will be long.My father was in hospice with Apreva. I received a phone call on a Thursday evening from the social worker at Apreva that he had passed. They needed the mortuary information. I provided that and then began notifying friends / family. It seems that there is a law that the body must be removed within four hours of death from a facility (which is a) important later and b) is actually based on the official time of death). 2.5 hours later, I received a call from the hospice nurse. She was on her break and had been with my father for over an hour … she was there for the “death visit” to proclaim him legally dead. Instead? She found him alert, agitated, and definitely alive. I pretty much collapsed at this point. Had to call everyone back with, “oops, he’s not gone.” BUT – note she was with him for OVER AN HOUR before she saw fit to notify the family of the “oops?” Hospice nurse indicated she would be going back. Well – she didn’t. And no one bothered to call and tell us that she wasn’t. I called hospice and was told she was away on an emergency. Now, sorry, but how much more of an emergency than telling a family their loved one is dead when he isn’t? At that point, I lost it and asked for continuous care. I was told he didn’t qualify.Continue to Friday morning. Lots of finger pointing. Hospice stating that facility had called and told them he had passed, facility swearing they had called and said he was close. Hospice manager, Zack, went out to facility and determined that even though there was no change from the previous night, dad now qualified for continuous care. Zack subsequently called me and told me that he was the one who had taken the call from the facility – and they had definitely told him that my dad had passed. He also explained the 4 hour rule for the body.I then got a call from Kris, the hospice nurse. She indicated she was the first on continuous care. Then someone would take over at 4, at midnight, and then she would be on again in the morning. I’m still stunned, but at least there is someone with him 24/7 when our family / family hired caregiver can’t be.Saturday night. 8:01 pm, I get a call from director of facility. She informs me that dad has passed (again?). She had been told over 30 minutes prior. She waited 30 minutes, had them check again, and then called me. I then speak with hospice at 8:45. Nurse (Kim?) has the empathy of a flea and tells me that his official time of death was 8:25 (say what?). I ask for an explanation as to why he seems to have passed once again AFTER I was informed … and she tells me she came on shift at 3:30. Was *called away* to an emergency at 5:30 … at which point I stop her and go, “WHAT? He was on continuous care.” She then lets me know that despite the dictionary definition of “continuous,” that legally they only have to be there 8 hours out of 24. This is the FIRST time I’ve heard of this. So basically, his TOD was based on her getting back there and proclaiming him dead.Then? Come to find out that Zack admitted to our caregiver that the facility had called him and said that dad was “in transition.” He took it upon himself to start the ball rolling and cause the calls that caused such agony to be made.The owner of Apreva did call me to apologize. We had a bad cell connection so he said he would call me back the next day. That was 10 days ago. Still haven’t heard back from him.WORST communication ever and our family had to go through hell. Thank goodness my dad was spared the knowledge of this. (Although our caregiver DID have to point out that his finger, which had been injured was black from infection …)I think you get the picture. I can’t ever recommend these people. They don’t follow up. They lie to cover their tracks and in short – they pretty much don’t care what damage they do.

Ive had the WORST experience with Apreva Hospice and Ive been with in this field for 30 years.This is an important services if you cant dont do it right dont do it it all.

I would not recommend this company. We were not given any of the support we thought was available to us. We had to call just to get people to come and check on our mom. They had excuse after excuse as to why they dropped the ball. Plus they dont offer any after death grievance counseling.