I would highly recommend Samantha and Viveesa to anyone experiencing outrageous medical bills and unscrupulous insurance companies. I had a surgery and week stay in a hospital to find out the insurance company denied any coverage for the approx. $320,000.00 medical bill. Samantha was able to get the bill reduced to $4,000.00 total. This is 100% accurate.Thanks SamanthaRichard Wagner

I would like to recommend and praise Samantha Ready. She was able to accomplish in a very short time what we weren’t able to accomplish in almost a year. My daughter is very ill and that alone weighs heavy. Fighting the medical community can just be to much when you are trying to care for someone you love. Samantha is very compassionate, friendly, and very good at what she does. She not only did her job she suggested reading material and other helpful things to bring comfort to my daughter. Even though it is not part of her job she was a great listener when I just needed to vent.We discovered Samantha after doing a google search for a patient advocate. She called me back very quickly and explained how she could help. I am forever grateful to her for all the help we received and how much progress we made regarding my daughter’s medical issues. I highly recommend her, she can do the hard work and you can care for your loved one.

Alicia, thank you so much for reaching out to Shannon & for your advice to me today! You are providing such a wonderful & caring service as a patient advocate! You have that great personality combination of toughness & compassion which makes you perfect to fight the good fight for those trying to understand & be heard by the often confusing medical system! Thank you again!

Ive worked with Alicia at Viveesa for years and she has proven to be a true advocate to those needing assistance navigating our complex medical and mental health systems. Most people have limited knowledge of the resources available to them, and Alicia steps in without hesitation to help guide families and ensure they receive the best care possible. I highly recommend Viveesa for the coordination of care services - you will be in great hands with Alicia!

Alicia Mascarenas has been enormously helpful to our family in so many ways. She helped arrange residential treatment, helped our family obtain social security disability, coordinated services with the regional center, dealt with insurance issues, and coordinated treatment with a residential treatment center. Alicia has been very supportive of our family often going way beyond what one would normally expect from an advocate. She is a dedicated, energetic, caring professional who is determined to get the best services and care for her clients. We could not recommend her more highly.

They are the best! They helped me navigate my medical bills and clear up some discrepancies. It was so nice having someone who knew the system and wouldnt give up. They took so much of the burden off my shoulders and I am forever grateful.

I hired Viveesa to help me after I had a medical issue earlier this year. I was getting duplicate medical bills that were confusing and I needed help organizing and managing what I actually needed to pay. Samantha was able to reach out on my behalf and resolve duplicate bills that I received. It was super helpful for me because I work full time and I didn’t have time to sort these issues myself. I highly recommend them to anyone looking for a healthcare advocate!

Samantha and Viveesa were there for me during a healthcare crisis. I dont know what I would have done without their consistent, expert and compassionate advocacy. I recommend their services to anyone who is facing a healthcare challenge