Worked with Dr Morales for many years and had the best experience from egg retrieval to IVF and a successful pregnancy. She is extremely knowledgeable about latest tests and recent scientific publications. She is also very kind and supportive. She advised me well to make inform and realistic choices all along this journey. All the staff at both clinics are great as well, very professional and efficient. I highly recommend this practice.

The fertility treatments can be a long journey, but well worth it! I’m a very nervous, squeamish patient and the doctors and nurses at FSMG were great in helping me along every part of the way. All the doctors, nurses, front desk staff, financial department, etc were very easy to work with and encouraging. I first met with Dr. Morales two years ago and we began the physical process of IVF 6 or 7 months later when we were ready. There were a few hiccups along the way with 1) me not mixing medicine correctly at first, 2) I wasn’t taking CoQ10 like I was supposed to before the first egg retrieval and ended up with no promising embryos, and 3) after the second egg retrieval I did end up with a few promising embryos, but the first attempt at getting me pregnant through the embryo transfer failed. Two of those hiccups were obviously my fault. When we did the second embryo transfer… success! I am now 10 weeks pregnant with my to-be daughter (you can choose boy or girl if you get the embryos tested) and my husband and I couldn’t be happier! Today I graduated from my fertility doctor to my OB, who will deliver my baby. We still have one good male embryo being stored and may be back for another transfer in a couple years. Thank you, FSMG! You have taken good care of me and I will send you baby pictures in February.

My appointment was with Dr. Morales in San Diego. She was very informative and helpful. We are waiting on my results from my initial exam but I loved the homey personal feel of this clinic and facility. Wish us luck!

I was diagnosed with cancer and I wanted to preserve what eggs I had to hopefully insure my future family. I met with Dr. Maas, who is also an avid runner and dog lover like me and we really hit it off. She talked to me about what egg freezing meant and what my risks were. At this point in my life, both my current life and my future family, was being placed in the hands of many physicians. I felt safe and trusted Dr. Maas. I’m in remission from my cancer. I did decide to preserve my eggs and hopefully soon, once the world sets itself right again… I can begin to have the family that I desire. Thank you Dr. Maas.

Please, please, please dont go there. It will be a waste of money and time. I tried 2 of their providers and they are the worst, especially Dr. ALRENE MORALES. she will runs every single test just to collect money from you. The stuff dont know what they are doing. They collect payment every time you have an appointment and when you ask the front desk she has no idea what the payment is for. Please save your money and go somewhere else 🙏 infertility treatments are expensive and you want someone who will really take care of you and make sure things go right

My experience was not good in this clinic. The doctor who treated me always seemed to be in a rush, and when I had a question I just felt rushed. I did not appreciate this because I paid a good amount of money to be treated at this clinic. Also one of the nurses there is kind of rude; this was horrible, especially because when you are dealing with infertility you expect compassion, and patience when you walk into a fertility clinic. Also, I requested my blood work test results because I was thinking of getting a second opinion and it was really hard to get those results. I called the nurse, and left many messages and she never called back. I became extremely frustrated over this and decided to speak with someone in charge and that is how I finally obtained my test results, it was a struggle for sure. I went to see a fertility specialist in Mexico and the treatment I received was excellent. The doctor explained everything really well and always answered all my questions, never felt rushed. This doctor reviewed the test results that the doctor at FSMG had me do and the doctor stated that I have low AMH. The doctor at FSMG said everything looked good, did not tell me about having low AMH 🤦🏻. Don’t waste your time and money at this clinic.

I would stay away from this place. Greedy and unprofessional. They only care for your money and therefore I would not trust any of their services. Just a greedy collection of people

Dr Morales is compassionate and has a genuine passion for helping people have babies. We also worked with Dr Shelly and she is also genuine and passionate. I am a medical rep professionally and deal with many doctors and I can tell you first hand they are knowledgeable, passionate, and work to provide the best chance for success. The road however isn’t easy... it’s downright messy and emotional. Dr Morales and staff understood that and continually worked to help us through it. We have a beautiful son today because of it. I would also recommend to do your homework when it comes to costs... shop around... every fertility clinic has different costs. My insurance was trying to get us to move mid-cycle and the billing department (Denise, Adrianne) worked with my insurance and what I uncovered cost wise at other clinics to be competitive. It’s on patients to always do your homework. Every clinic is a business... but with that said.. you will feel the live from Dr Morales and Dr Shelly... and they know what they are doing. Some of the bad reviews I read are from people on hormones having emotional issues and likely taking it out unfairly on the internet. I bet they didn’t even talk to the staff before posting.... I say this because any issue or misunderstanding we had... when we spoke to the staff, nurses, billing department, or Drs we were met with compassion, patience, and solutions. So for these reasons, I recommend Dr Morales and Dr Shelly

Dr Morales is a miracle worker! Highly recommend.

We have two beautiful children thanks to Dr Morales, Dr Shelly, and Dr Maas! We primarily saw Dr M, but saw the others doctors a few times. They were all very friendly and upfront. We knew our changes were not great and it took awhile, but it finally worked. I know they genuinely care about their patients. I would (and have) recommend friends to any of their doctors.

Stay away from FSMG. The founder of the clinic, Dr. Maas and most of the MAs are very unprofessional, unskilled and rude. I dont think they know what theyre doing. One of the MA injured my vein during the blood draw and asking me a very personal questions in the ultrasound room to me that is very unprofessional!. This particular MA also has a bad attitude towards patient not only me because I was observing her couple of days while I am sitting in reception. Dr. Maas is also one of the doctors that I have seen and I feel she has a worst bed manner. My arm was bruised and bleed for few days then I address the problem to the office manager, but no one apologized for it. The staffs are very rude and unkind because of these reasons I wound not recommend FSMG to anyone. In my opinion, they dont deserve even ONE STAR,but the system didnt allowing me . Horrible experience!

You deserve better -- do NOT go here! This was the first fertility clinic that my husband and I visited and, unfortunately, it was a bad experience that didnt improve over the 6 months we were treated there. I kept giving them the benefit of the doubt and didnt know if there were better options out there, but I wish I had left sooner! FSMG made my infertility experience even more difficult. Main reasons: inconsideration for patients as individuals, disorganization of office, disconnected staff.Dr. Maas was rushed and I had to slow her down before shed leave the room to ask her my questions so that I understood sufficiently what was going on with my treatment/progress. Almost every time I saw a different nurse, and they always asked me about my LMP even though I am a patient because of anovulation, so that got annoying. Other clinics take the time to notate the appropriate information in your record so that you dont have to be asked such questions.Other clinics treat you like an individual and not just a source of income. Unfortunately I felt like I was just a source of income for FSMG.The whole team seems disconnected. I observed multiple issues of miscommunication between nurses and front desk staff. For example, I would rotate between going to the Carlsbad and San Diego offices. When scheduling my next appointment, I took it upon myself to confirm with the front desk staff that my records would be at the right office for that appointment. They reassured me that they would be in the right place but at least once I showed up for an appointment and they didnt have my chart! Also, when I paid $25 for my records so I could transfer to another clinic, they didnt include any details about how I responded to treatment. I noticed that my records were sparse for what I had done and had to self-advocate for the records from my ultrasounds.If youre having doubts about your RE or your clinic is making you uneasy through your treatment, dont settle! Run and seek another opinion! See FertilityIQ for more reviews. Advocate for yourself. It may delay your treatment briefly but it will make your journey much less painful.

My experience with FSMG was unfortunately not good. There were a few reasons for this.First, there are some great nurses there and we did experience Dr. Shellys renowned kindness.However, our experience overall earns a single star. Here are the reasons:1. Some nurses were inexperienced. I have squishy veins I was told but I was left with very large bruises from a particular nurse who was not good at her job. When you are giving blood every other day for 2-3 weeks this is important.2. Some nurses were rude. Dr. Shelly okd a little trip I was on for 2 days--then after my blood results a nurse called and wanted me back the following day. I told her I was in LA and she started to chastise me and tell me that was not ok. This was totally unnecessary and stressful on top of a load of stress from IVF.3. After our retrieval I had major complications--this clinic does not offer support on weekends (which is when it will really be a problem because retrievals are only scheduled Th/Fr currently) so I was forced to go to the ER. While Dr. Shelly was available by phone and was kind this still meant a $3k ER bill that could have been avoided.4. Our retrieval resulted in 6 eggs, 4 embryos and 2 that survived past day 5. We PGS tested those 2 and they came back abnormal. This is when it really, really went downhill. Dr. Shelly was compassionate as she gave us these very painful results but followed that with some strange suggestions. She said a few times she knew we would not want to do another round (which was not true). She said my eggs were old (which was harsh and a bit odd since this was never a factor before that time, never mentioned or made a factor with all the tests I took and I was 38) and then made a point of saying my husbands sperm was great (which felt pretty insensitive). And the part that was a dealbreaker for us--she suggested we do it all over again and just give it another try without any new protocol or changes. This amounts to $20k to just try again. At this point we knew that FSMG was not the place for us.5. We went to UCSD and at my first appointment they found another fibroid (I am plagued with them). This was nuts since I had just had so many ultrasounds with Dr. Shelly (at least 5) and she never made mention of an additional tumor in my uterus. My new doctor recommended surgery immediately before we even try for another retrieval. This was all so disappointing because it feels like we have wasted so much time now.I imagine if you have no complications FSMG might be ok. But most of us seeking help have complications so, I would not recommend this clinic for that reason.