Olivier and the team were great. I had a diagnostic done at the dealership for my check engine light while my car was in for an unrelated recall. Dealership prices are astronomical, so I called Pacific Auto, who quoted me less than half the cost for the same repairs. They got me in the next day and even redid the diagnostic to double check before they started repairs. Turns out, the dealership was wrong and my radiator wasnt leaking, the hose connection was just loose. They did the other repairs necessary and retightened the hose fitting. All in all, they saved me $1400+ compared to the dealership and had my car back to me the next day. Theyre honest with what needs to be done, quick, and very affordable. I wouldnt hesitate to bring my car back for future repairs.

Very professional and they were able to squeeze me in for a quick maintenance same day.

They have a heart! Very helpful to someone like me who knows nothign about cars; very accommodating. This is my new found car auto friend. Thank you again Fernando and to your team. I will forever be grateful to you guys!

They definitely know what theyre doing. I wouldnt say theyre cheap, but neither is their work. They put great quality and care into what they do. If you want some professional work done without having to worry about your car after, go here. Theyre great people

Weve been bringing our vehicles to them for years. Theyve always been exceptional and exemplary in their efforts to meet all our needs in a timely manner. Especially in urgent situations when we broke down, and didnt have an appointment. By far the best mechanics Ive ever come across anywhere!

Awesome. Very honest and fast. I’ll never take my car anywhere else!

On my way down to San Diego I tore my splash shield and needed it replaced. Pacific Auto Service was able to order the part and replace it in less than 6 hours! They were quick and responsive, I would recommend their services.

I have lived in San Diego for about 15 years and for the first five years I had bad car experiences. I think as a female it’s easy to feel intimidated by car stuff and get taken advantage of. That was until I found Pacific Auto. I’ve been bringing my car there for the last 10 years they always provide me with an estimate before starting work they never overcharge me or recommend things not needed for my car. This is the only place I’ll bring my car it’s the only place I recommend. The team are fair and really know what they’re doing.

Great service and customer experience! I was heavily quoted by a Toyota dealler for some suspension work for my 2013 Scion tC, so I decided to see what my local car mechanics can do about it. Out of 5 different requests only Pacific Auto reached back and gave me a MUCH more reasonable quote (kudos to Fernando!). Now Pacific Auto has an extra customer to use their services in the future :) Thanks guys!

After a horrible dealership experience, for a reasonable cost, pacific auto figured out the problem, documented it, and even included dealer bulletins on a related recall. They could have told us it wasnt going to be covered, and it was a very expensive repair, but instead counseled us on how to deal w dealership. With the info pacific auto provided, a different dealer gave us a rental car and got fix done.

It was time for an oil change and I had received an AAA offer for a 40-point inspection. The work was done very thoroughly, with a detailed summary at the end. As usual, Olivier and his team of mechanics did a great job and I was charged only for the oil change. I really trust Pacific Auto Service, as they are serious, efficient and honest. No bad surprises with them ! I highly recommend this place.

This is one of the few places I trust with my truck. They take the time to do it right and they communicate every step of the way. they are are an example of what a shop should be. When I cant do it myself pacific auto is where I go.

Had oil change on RV and service was great. Will definitely come again.

They are fantastic. Very honest, great work and friendly team. I always appreciate getting taken care of by Olivier and Fernando every time I bring my car in. Wouldn’t trust any other mechanic.

The guy were great I just didn’t want to put money into my truck it’s a 2002 f150 to many miles it leaking from front seal

This was my first time at Pacific Auto. I was glad that someone like Olivier helped me because he was extremely polite and professional. It seemed like other things were going on in the background, but he stayed kind and efficient. Thank you for the pleasant experience.

I came across Pacific Auto because they service the fleet of vehicles for the company I work for. I’ve always been impressed with their ability to accommodate me on short notice for oil changes and routine check ups. Very impressed with the service they do on our fleet so i Recently had them Do an inspection on a used truck i purchased. They delivered a very detailed assessment of the vehicle with honesty and integrity. They put in the extra time and effort to dial in the vehicle to run like new without trying to sell me on things i didn’t need. It felt like having family take care of the vehicle. If you value honesty , expertise and integrity Then choose pacific auto ... they won’t tell you what you want to hear but they will tell you what you need to know so you can make a calculated decision !

Fernando checked us in and out promptly and was very friendly and professional. Olivier called us and informed us of the status of our car and what they found. Both were very courteous, kind and knowledgeable! We’ve definitely found a great place to take our cars to!

The team at Pacific Auto is fantastic. I had been struggling for about a week with other mechanics trying to fix the problem with my sprinter van. They made it easy and convenient for me to drop it off early before work and picked it up after work. They sent me pictures and called me about the issues and repaired it the same day! The price was more than fair considering it is a diesel engine. Thanks for the great work guys!

Always happy to see Olivier, Will and their crew. Honest, fair-priced and the cleanest shop ever! I have recommended them to multiple friends and will continue to do so.

You cant go wrong with Pacific Auto. This is the second car Ive taken to them and the work was done well and quickly. My mom and her husband have been taking care to Pacific Auto since the early 00s and theyve always gotten great service. I will be taking my car there for the foreseeable future.

I was able to get an appointment that was convenient for me. When I arrived the clerk was very polite and efficient while checking me in. The waiting area was very clean and comfortable. The wait time was minimal. After checking out I was escorted to my car. Ihave used this service twice and was very pleased.

First time there, super nice people, just a bit too expensive for an oil change.

Great service, Im new to San Diego and not knowing anyone it was nice that Fernando called me by my first name reminded me of home. My air conditioning was not blowing cold and they took care of it while I was at work at a good cost. Air conditioning blowing nice and cold now. Thank you Fernando and your team!

Was highly regarded by a friend that uses them for work on state vehicles. They do quality work and now I enjoy my car. Little pricey but well worth it.

The diagnosis on our Corolla was dead on. The followup regarding the problem was done in a timely manner and work started after we authorized the work. Olivier was professional and helpful in getting my daughters car back on the road. We will be returning for future maintenance work. Thank You for the great servic .

Did job in a timely matter, another satisfied customer...and if need be I now know where to go the next time.Thx

Clean friendly front desk maintaining safety practices. Quality service at reasonable price.

Extremely personable. We have never had any problems of any kind.

Usually great service and front counter help on info for work scope needed and work completed is top rated. Lots of loyalty from individual customers and fleet maintenance service for all type of vehicles. However never take great service for granted if you rely on you vehicles. Pacific auto completes jobs for a fair price for difficult repairs plus where else can you get tea, coffee, and my favorite almond cookie. Great business with a totally international service and management crews. Thanks for the service and sweet support

Positive:Professionalism,Punctuality,Quality,Value, Honest, Well Explanation, Customer Satisfaction in Mind. Pacific Auto Service at San Diego 92121 is our family’s best service in decades. Always happy to see Olivier and their crew at this cleanest shop.

I continue to get impressed by the great service provided by Pacific Auto Service. Olivier and his whole staff are great, honest and reliable. Oliver went out of the way to help me find the used replacement part and provided great professional advice. The service they provided was of good quality and they did a perfect job and also the charges for their work was reasonable.For servicing and repair work on all my cars, I will go nowhere else. Best auto shop in town :)

They went above and beyond to get my cars engine fixed. Incredibly quick and efficient turnaround. Great experience.

Just all around great people !

Best car repair experience ever. Super clean, very honest, and extremely professional. The owner clearly takes pride in his company and reputation. Strongly recommend! I had my week old infant with me and they provided phenomenal service. Thank you!

Awesome people and exceptional work! Best place I know to get great service and good prices for repairs. Keep up the good work!

Excellent job done by Olivier and his team. Fernando front desk consultant is extremely knowledgeable and calls you back when he says he would.

The team took care of me and my Jeep. Highly recommend. Family friendly, excellent service, and honest pricing.

Professional and thorough.

Impressed with this place! Im a former service advisor and rarely trust a shop with my vehicles.. This place is an exception. Diagnosis was performed immediately and accurately. Will be returning.

🚘 Took my car in here for AAA 40-point maintenance inspection. 🔧Besides the usual paper invoice, I also received a text message with the link to a very useful personalized inspection report with explanations & even pictures.👍 Great attention to details!

Most people dont enjoy going to the mechanics yet somehow this place and the people who work here make it painless. I completely trust them and know my car is in very capable hands.

This shop has been my go to shop for several years. The employees are nice and will explain, as well as show, what is wrong with the car and what needs to be done to bring it back to perfect working order. They take the time to make sure that everything is done right the first time. Their prices are very reasonable for the quality of work that they do. Check them out next time you need any car work done, you wont be disappointed.

My car engine started to tremble a week ago and cannot accelerate. Visited Pacific on a Saturday morning and mechanics there helped to diagnose the problem, which is associated with ignition misfire of one cylinder. It was fixed in a couple of hours and now running again. Service fee is quite reasonable especially with the AAA discount. Whats most impressive about this experience is that it is very easy - almost streamlined. AAA recommended Pacific, I called them, AAA towed the car in, and Pacific had it fixed. People there are professional and helpful; spacious and clean office environment as well. It does not feel like a car repair place but a clinic. I would go back again and highly recommend it to everyone.

This place is awesome! I was driving from Irvine to San Diego for a meeting when a warning light came on. AAA referred me to this place and I took the car there before my meeting. They looked at my car right away, turns out theres a sensor that has gone bad. The didnt even charge me! I was in and out within 30 minutes.

Summary: ONLY GO TO THIS PLACE IF YOU WANT TO WASTE YOUR TIME.I had an appointment at Pacific Auto Service at 2pm on a Thursday. I arrived at 1:40pm, and they told me they needed to run a diagnostic before they could find out what was wrong with my cars air conditioner. At around 3:20pm, over an hour and a half after arriving, during which I waited patiently in the lobby, they told me that they didnt have the tool to run the diagnostic for my year and model of car! I told them the year, make, and model when I scheduled the appointment, as well as confirmed it when I arrived! I wasted a total of 2 hours at the place, for them to tell me they did absolutely nothing with my car! Only go to this place if you want your time wasted, what a joke!

One of the best and trustworthy auto garages I have known in the past 16 years I have had a car. Honest pricing and very friendly staff. You can trust them with your cars.

I have used Pacific Auto Services for years now and completely love it! Will, Olivier, and Fernando are always incredibly cordial, the place is ultra-clean, and I can always count on a no-BS, completely honest and reliable service. My family, friends and I have been going there for many years and cant recommend the place enough. Simply: the best car shop Ive ever been to.

Excellent service. We travel 2 hours to bring our vehicle to be serviced here. Great communication and service from the time we call to make the appointment to the time when our car is ready for pick up. We are informed of the diagnostics and estimated cost. We would highly recommend others here.

I was worried my car might be done. Pacific Auto Service diagnosed the problem, found the right replacement part, sent an employee to go pick it up, installed it, and sent me on my way. The thing I appreciate the most is that they were up front about their pricing, didnt make any promises they couldnt keep, and explained the problem they found while also showing me the damaged part. As a single woman, I always do research before going into an auto shop; Pacific Auto Service has made me feel comfortable and never gone against the knowledge Ive acquired from friends and family

Mechanics have a reputation of being dishonest and deceiving. This couldnt be further from the truth when it comes to Pacific Auto Service. Ive never encountered a more honest upfront respectful group of people from the Owner Olivier (French pronunciation) to Fernando and the rest of the crew and especially the beautiful Chloe the Duberman. Thank you for your great work and honesty, you restored my faith in humanity.

I have been bringing my fleet of moving trucks to Pacific Auto for the past 4 years and Ive always had a great experience. Great price and service every time.

The owners are also the lead technicians -- very knowledgable about their profession, and also run a pleasant business (been around for 20 years). The waiting area is quite comfortable, well-separated from the garage/shop, with choices of recliners, chair w/ table, sofa -- plus some light beverages available. Theres also a nice deli across the street. I had some diagnostics run on my car; findings were reasonable based on age and use, was prescribed a proper maintenance plan. Thanks again, always good to come to Pacific Auto Service.

Very professional and efficient service, they accomodated my car repair without prior appointment which was of great help. My car battery was still in warranty and they gave a prorated refund and didnt charge for labor as well for new battery installation.

Best place I have ever gone to have my cars serviced! Friendly, honest and quality work every single time. Wont take my familys cars anywhere else, and always recommend to others.

Amazing service! Olivier was very helpful and honest when it came to suggesting the works. 10/10 would recommend this place to others.

Mark just showed up and helped me change a tire in the parking garage at my work. Got here super quick and was very professional and kind. Now I can get home. Bravo!

Very fair, communicative and performs stellar work. My family has taken our vehicles to Pacific Auto Service for over a decade and as long as we have a vehicle in San Diego, we will continue to do so.Weve never experienced any problems or surprises when having work done to our cars, ranging from BMWs, Hondas and a Toyota. Thanks to Olivier, Fernando and the rest of the team our cars are always taken care of.Clean facility, both the waiting room and work areas. Free WiFi and coffee if you decide to wait!

I take my fleet vehicles and my personal car here. The service is terrific. I would not go anywhere else.

Best auto service ever. Reasonnable price, very professional and friendly staff.

Fantastic group of guys. Great at getting back to you when they say they will and keeping you updated. Would definitely recommend and will keep coming back.

Edit: this review is for pacific autow center.Shawn the Iranian guy is a full on scammer. My battery was dead and said there was no way he could jump it. He said I HAD to buy his $125 battery with six year warranty. What a liar. I made him jump it and the car ran fine. He said the battery would fail at home too. NOT TRUE. Its fine here.

Great service at reasonable prices for my accord and wrangler

Timely, professional, pleasant and effective.They fixed my wifes cars stubborn oil leak that two visits to our previous automotive mechanic werent able to fix -- and for a cheaper price as well.Recommended.

Their prices are right for the work they do. They have never overcharged me for parts and always finish the work quickly. Take your car here!

The guys there are so knowledgeable and helpful. I will never take my car anywhere else.

Great service in a perfect timely manner.They always do their best to take care of your car, even without an appointment.PAS rocks!

Pacific Auto Service is great and I cannot thank them enough. I hope this minor issue with my car can be resolved because I need to run the wheels of this car for a few more years :)

Olivier and his team are nice, competent and professional! Don’t look for any other mechanics in San Diego you have find the good one here!

Always a pleasurable experience, thx!

Really happy with the service Ive gotten here. Everyone has been pleasant.

You guys are really great my wife loves these people we live in Imperial Beach. Drive here to see them for her Xterra

Best auto service in San Diego. We have been customers for over 10 years now.

Up front, honest and competent. They do quality work every time.

Very honest and professional

Sent it in for a radiator pressure check, they noticed leak in water pump before hand. Decided to fix myself and didnt charge me for the maintenance check.

Friendly and fair service for Toyota.