Fantastic staff!! Everyone is professional and cares about your well being. I would recommend this place to everyone who needs dental care. Its very easy to schedule appointments with there app. I would like to give a shout out to Dr. Nice, Tina, Anna and everyone there who has helped us. Keep up the great work. Looking forward to our next visit.

No matter which dentist office I look at, the reviews are terrible...Agree with the negative reviews.Agree with Dr. Al-Khouri (who is no longer there) being fantastic.I get my teeth professionally cleaned 4x/year, one of the times includes x-rays and Doctor check-up. As of the date of writing this, I do not feel confident that I will receive fantastic service at my next appointment. But I have enough faith in the new Office Manager, Christina, to book another teeth cleaning appointment for 11/24.2021 Staff turnover was detrimental. I have been 3xs so far this year 2/24, 5/24 and 8/31: ever-changing Dentists (different one each time Ive been), 2/24 plan renewal was charged but never activated, 2/24 nervous Dentist w his first patient real patient ever, 5/24 completely green (newbie) dental assistant, 5/24 & 8/31 ghetto up-selling of additional services such as blue laser light beam and Fluoride treatment while I am in the dental chair, 5/24 the Russian Hygienist told me that I have gum disease that will require an expensive and painful root canal, 8/31 fake charges for services not received, 8/31 highly incorrect billing, 8/31 gave 2 opportunities to correct the billing.8/31 I came in under a dental plan that shouldve been activated 2/24 as I had been to the same location, for a routine teeth cleaning, Dr. Check up and 2 x-rays.Before, beginning the 8/31 services, I requested a procedure quote, which was way higher than usual.The first billing correction request: Asked the front desk girl to fix it while I was getting my teeth cleaned.When I was finished: I was charged for things that I did not accept such as fluoride for $25; I only had 2 bitewing x-rays but was 4 bite wing x-rays $90; another random x-ray $62; 4 photos of the 4 x-rays for $270; some other unknown image for $35; another dental plan renewal $104; oral hygiene instructions for $88, etc.8/31 Should have been a $75-$100 procedure but was billed for $990.I was livid, and now running late to work.Second billing correction request: I asked the front desk girl to make the corrections and to email the correct bill.She did not make any corrections.9/9 I received a $990 bill in the mail (refer to image). Enraged, I downloaded all of the appointments, CC statements and invoices. Armed and ready - I called the SD Modern Dentistry, asked to speak with management to take care of billing issues. Spoke with Christina, the new Office Manager. I bluntly shared my feedback and complaints. CHRISTINA HANDLED IT! Props to Christina because I was ready to leave SD Modern Dentistry. Surprisingly, I ended the phone call with a smile and updated my records. Realizing that I did not have another teeth cleaning on the books, I called back to set another appointment. Giving SD Modern Dentistry another chance.THANK YOU CHRISTINA FOR YOUR EXCELLENCE IN RECTIFYING THE SITUATION.

They are charging me $220 for no reason when I already pay everything and they didnt fill my cavities properly, a week later I felt a hole. After 3 months they keep trying to charge me the same amount after talking with them 3 times. They told me they have more than 75 cases like mine. I find it amazing that they are trying to steal from so many people. I would not recommend this site even to my worst enemy. Worst of all, I have to keep dealing with them so they stop sending me letters to charge me the wrong money.

Theyve been my dentist for about 2 years and theyve always been pretty good. In late March, Ive been trying to call them to schedule an appointment but theyve never called me back. Seriously, Ive called like 20 times and left 5 messages but no one has call me back once. Totally weird.

She was very patient with me and spend a lot of time trying to calm me down. The staff was very helpful and always available to help. She is very professional, and she takes the time to explain what needs to be done and provides valuable advice. Its not easy to find a good dentist for your tooth problem. I highly recommend their dental services to anyone I know!

After not having been to the dentist since before the pandemic and having changed insurance, I gave this place a try for my first appointment and general cleaning. When I arrived at 8 am, I was greeted well and asked to wait until I was brought in. After around 10 minutes, I went to do the usual x-rays as a new patient. This is routine procedure but the machine wasnt working properly so it took longer than it should. After that was wrapped up, I was asked to wait for the doctor. A good 25-30 minutes passed before Doctor Nice came into the room.He asked if I had been to the dentist, and I replied that because of the pandemic, I had not been in over a year but was looking forward to getting my teeth cleaned today. After looking around my teeth, he mentioned I had sensitive gums and would recommend that I do a procedure that would clean my teeth but also take care of the sensitive gums I had. He said the front desk attendant would come into the room and go over the benefits with me before anything else could be done.Another 30 minutes passed by, and the front desk worker finally came into the room. She explained that the special procedure (Dr. Nice called it Cleaning Plus), would be X amount of dollars and that if I agreed to do it, then the hygenist could take care of it that morning. I didnt feel comfortable spending that amount of money yet, so I asked the front desk worker that Id like to do the regular cleaning today since that was covered by my insurance. She looked confused, and left the room to speak to other staff.After a few minutes, she returned and said that the hygenist didnt have time to do the regular cleaning. At that point I was very confused and asked, so the hygenist does have time do the cleaning plus procedure that is more expensive but not the regular cleaning? The front desk worker was visibly uncomfortable and said yes. I told her that didnt make any sense. She excused herself again and a separate worker came in, explaining that Dr. Nice refused to do the regular cleaning for me and that he would only allow the cleaning plus one that was hundreds of dollars more.This got me very upset. One - I was told that the hygenist had time to do the expensive procedure but not the regular one. Two - Dr. Nice refused to do the regular cleaning and would only allow me to have the cleaning plus one unless I paid more money. This last point is especially troubling because it is highly inequitable. They are basically refusing service to people that cant afford what Dr. Nice recommends.Do not go here. Save your time and go elsewhere.

I will be taking me and my familys business elsewhere. I had an amazing experience with Dr. Al-Khouri, but have had an unacceptable experience with Dr. Spencer Nice.My daughter had a loose tooth that was giving us concern because she hadnt been brushing it well, as well as the tooth next to it. They were literally caked in tartar. We brought her in and he said it was completely normal and there was no need to clean anything.Fast forward a month, the tooth is still loose, and the tartar is even worse. We scheduled another appointment, and Dr. Nice again said everything was normal. He pulled the loose tooth out, but there was still what we thought was a tooth covered in tartar. I told him to clean her teeth, Ill pay extra, I dont care. His response, Ill clean them really quick. Whats the rush, man? My 6-year old daughter is your patient -- give her the time and respect she deserves. He cleaned a little bit, but there was still a huge buildup of tartar. We decided to see another dentist.Within 10 minutes of seeing the new dentist, he had removed the tartar. It turns out the tartar was not on a tooth, but rather just a tower of tartar, growing out from another tooth. He removed it with a few quick strokes of his instrument. Why Dr. Nice couldnt make this same evaluation and do this same quick fix is beyond me. Either he was too busy and didnt care enough to do this job properly, or hes a fraud.Its a bummer, because I liked the staff at Downtown Modern Dentistry, I had a great experience with Dr. Al-Khouri, as well as the hygienist who did a deep cleaning for me earlier this year. Dr. Al-Khouri took a leave of absence when COVID lockdown happened, so my guess is they were struggling to find a new dentist to take her place, and they settled on Dr. Nice. My experience with him and my daughter was completely unacceptable, and hes not someone I can trust for another second with my or my familys dental health.

Tie a steak around my neck... Ill play with lions. Staple money to my shirt and Ill walk down skid row. 2am dark parking lot... Cake walk. DENTISTS... Have me curled up in a corner asking for baby Jesus.The ENTIRE staff at SD Modern is AWESOME! Dr. Al-Khouri is amazing at making sure you are comfortable and PAINLESS... Moving fast... Doing the job right... Making you feel good AND most importantly human. Thanks doc.Its not often you find a place where the people make you feel good because they care.I almost wanna knock a tooth out just to go back.So talking about an amazing experience? If everyone treated patients as they do - the world and our teeth would be in much better shape.A heartfelt thanks to all of you for making me feel like a champ.

Very poor business practices. They will try to upcharge you for unnecessary work that costs hundreds.

This was my second time to Downtown SDMD. The first time was an excellent experience as well. This time Anna worked on my teeth . I can honestly say, she has the absolute best attention to detail I have ever experience with a cleaning. Besides that, she was very professional and nice to talk to. I waited maybe 3 minutes for my appointment, My whole experience at DSDMD was spot on.

I absolutely love these guys - best dentist office ever! Very professional and friendly. Anna is an awesome hygienist who gets my teeth sparkling clean every time with no pain. I can’t recommend SD Modern Dentistry enough - in fact I live out of state but still come here when I’m in town.

Worst dentist Ive ever been to in my life. Dont be fooled by the new office/modern gadgets. The dentist is inexperienced and lacking skills. I had my mercury fillings removed here, and today I found out (via x-ray) that they left a lot of mercury still in my mouth. The fillings they did had to already be replaced as well. Stay away.

I have struggled with my teeth for the past ten years due to terrible dental anxiety. Christine Al-khouri changed everything for me! Over the past year shes worked with me on 4 crowns and many fillings. Shes truly caring and gentle and checked in to make sure I was always comfortable over the many hours she spent working on my teeth.My smile is the best its ever been and I have my confidence back. Highly, highly recommend this office!

Great and caring dental services

Six months appointment today. Appreciate Dr.Al-KHOURI ,AND HER STAFF SINCE MAY OF 2017. AWESOME SERVICE FROM A-Z SO FAR. WISH I HAD THIS AWESOME TEAM FIVE YEARS AGO. THANK YOU

Dr. Al-Khouri and her team are simply amazing. They are very friendly, attentive and genuinely cared about my well being. I highly recommend you use their services or any dental work.

They have provided just great service very friendly and convenient hours very flexible. Staff is great ⭐️

Dr. Al-Khouri, Kate, and everyone else at Downtown SD Modern Dentistry are absolutely amazing! They were so patient with me and answered any questions I had. I really appreciate the fact that they checked to see if my insurance covered anything that they offered. I couldn’t of asked for a better experience for a dentist! I will definitely be back!

This dental office is set up to drive revenue. They schedule you for 2 hour initial appointments so they can talk you into treatment and then have you just do it now. I declined multiple up sell attempts.When my wife and daughter went they were both told that they had multiple cavities. My wife hasnt had a cavity in 20 years. We sent the xrays to my dad, who is a retired dentist of many many years and he confirmed that not one of their diagnosed cavities existed and that they actually missed one entirely that my daughter did have.What a shame and sham.

I am so lucky that Dr Al-Khouri was working today. I lost my front tooth while on vacation in San Diego. She saw me @ 4:00 PM on a Friday afternoon. She is extremely friendly and did all possible to help me. Nice Staff. Beautiful facility.

This place is modern and everybody is friendly. So why the 3 stars you ask?The bad: The filling for my wife took several attempts to fix after getting the filling done here.The good: My wife had anxiety about getting dental work done but the staff made her feel really comfortable which was a major plus.

I had an urgent tooth issue and Dr Al-Khouri adjusted her schedule and got me an appointment within an hour. Very professional from check in (Jasmean? - excellent) to examination to care. Tiffany did an awesome job. Great care. Thanks for saving my trip/conference.

It took me a little while to find a dentist in San Diego, When I did, last July, I couldnt be happier. Dr. Al-Khouri is amazing. I saw two other dentists who tried to upsell/deceive. She is very open and honest and conservative in her approach--she wont recommend anything you dont need while also doing an amazing job in preventing future issues. The whole staff is very kind as well.

Having to visit a dentist when you are uninsured and new to California was absolutely terrifying until I walked into this office. Their equipment was modern and unlike any Ive ever seen, their staff was super friendly, and my dentist, Dr. Al-Khouri, was patient, knowledgable, and kind. I have never been a fan of dental appointments but you guys have made it easier than ever for me. Thank you for such a wonderful experience!

I was in vacation in San Diego, and went there as an emergency with extreme toothpain. The doctor couldnt see me because he/she had to attend a christmas party ! How unprofessional is that ? This thing would never happen in another part of the world. You shouldnt say it is a walk-in clinic !

Saved me. Had such pain and the staff and dentist were amazing.

Michael Poitier, operations manager joking overtime, and not good employees.