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Natalya Carmichael, DDS General, Cosmetic and Implant Dentist San Diego, CA
9728 Carmel Mountain Rd ste b, San Diego, CA 92129, United States
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ma
Review №1

Excellent staff and service.Dr. Carmichael took the time to explain in detail everything needed to get my crown done and fix an issue with my other tooth as well.The dental hygienist Bo also did an excellent job. She made the cleaning relatively pain free.Shout out to Pablo for figuring out my insurance and saving me money during whole process.

Ri
Review №2

I left feeling EXTREMELY frustrated with almost the entire office. I was called in early because apparently my crown was ready and I rushed in. While waiting in the office I had to overhear an anti mask conversation between the receptionist husband and daughter. That should been kept private.On top of that, they had the wrong crown…so that means that’s two more weeks I have to wait because this office decided to go on vacation.This office is ALL OVER the place. Once my work is done I will not be back16 minutes was spent talking to Pablo with him ‘nervous’ laughing at me, and threatening to remove financial considerations if I do not remove my reviews. I am fuming.

Br
Review №3

Pablo the office manager is great. Quick at figuring out my insurance coverage and helping get best value for the work that I need (without upselling). The dentist office I visited before this one tried to use scare tactics to get me to agree to a crown procedure that I did not need.I’ve been to Dr. Carmichael’s office twice for cleanings, Van is a great dentist. She is patient and was attentive to my discomfort thresholds. When she saw me wince, she took a second, let me gather myself, and carried on.Thanks Van and Pablo.Coming back for fill-ins.

Da
Review №4

Excellent staff. Was looking for a new dentist and am glad I found this place. Dr. Carmichael took the time to explain in detail everything she was doing and made sure I understood treatment goals. The dental hygienist Bo also did an excellent job. I had a deep cleaning with Bo and she was very detail oriented and made the procedure relatively pain free.Thank you!

Mi
Review №5

Went there for my initial exam and cleaning. They refused to do a cleaning and charged my insurance for it. They said instead I needed a deep cleaning and insurance didnt cover it. 500$! I called insurance and it was in fact covered 100%. Not sure who does the insurance, but they were incorrect or purposely committing fraud. Hopefully just incompetent. The dentist also said I needed 4 crowns that would cost 4800 with insurance. I called and they said this was not only covered at 80%, but a 2nd opinion then told me all 4 were cavities. I would suggest getting a 2nd opinion before spending money here and ALWAYS ASK FOR A PRE AUTHORIZATION BEFORE GETTING ANY WORK DONE! THIS IS HOW THEY SCAM EVERYONE.

Su
Review №6

I love this dental office. The road was a little bumpy in feeling like this place was my go to dentist but their customer service totally made up for it.

tr
Review №7

Pablo and Mike are awesome at the front desk, they will make sure to get all your insurance stuff right. Dr. Carmichael and the rest of the staff are very courteous and are happy to answer any questions you have. I havent been to a better dentist.

Ch
Review №8

Super helpful and friendly staff! I went in without insurance and they still worked with me and got me in first thing the next day! Definitely worth stopping in and talking to them! Easy location as well. Easy in easy out! Thanks again guys!

Br
Review №9

This place gave me the absolute worst dental experience of my life, and Ive been to dozens of places over the years. I came in for what I thought would be a regular cleaning and instead it was some sort of exam to determine what type of cleaning Id need. Also known as them trying to up-charge patients for more than necessary work. Never has a dentist done this before. You come in for the appointment and if anything else is needed they recommend it. I waited for twenty minutes while the hygienists trickled in from lunch breaks and when I was called back the lady helping me reeked of cigarettes. She looked at my teeth and commented on how even though I told them it had been a year since my last cleaning I had almost no sign of plaque or build up and my teeth looked great. Then the dentist comes in and starts poking around. She took a sharp silver tool and started measuring my gums. This is what they always do so I didnt think anything of it. Then she gets to the last tooth and starts jabbing into my gums. She tells me Im bleeding and that I should never bleed when I floss. I told her I floss every day and it never bleeds and she rolls her eyes at me! Im confused because she wasnt even flossing my teeth, she was poking at them with a sharp metal tool. Of course its bleeding! Then she asks the other lady to take pictures where its bleeding for insurance. What a crook! After all of this they send me off to the person in charge of discussing finances, without ever even doing the cleaning, and he tells me I actually need a deep periodontal cleaning which will be $560!!! Ive had these types of cleanings on a tooth many years ago when I had an infection and they are two hour, very invasive, cleanings for deep-rooted issues. Not for a standard patient that just needs a cleaning! I told him I know that I dont need this service and Ill just book my regular cleaning. He tells me Im no longer qualified for a regular cleaning and its this or nothing! I was at another dentist (an extremely highly rated and award winning dentist) a month ago paying out of pocket for some work I needed done right away and they told me that without insurance it would cost me $150 for a cleaning. Why am I paying for insurance in the first place and why would I pay some low-life crook of a dentist almost $600 for a deep cleaning I dont need when I could go to a reputable talented dentist and pay $150 without insurance?! I asked what it costs for a routine cleaning and they said that was free. I told them I pay for the lower premium insurance because Im a single mom and cant afford the higher one, so where would I come up with $600 for a cleaning? He told me most people just make payments. I had to leave work early and arrange for child care just so I could go in to the dentist for what I thought would be a routine cleaning. I overheard them in the waiting room telling multiple patients they needed the same type of cleaning. These people are trying to scam as many of their customers as they can and I cant believe how many of them are falling for it! Ive had way too much experience with dentists and all types of dental work and insurance companies to let these people try to take advantage. They are the WORST!!!! I hope everyone considering going here will look at this review and think twice before you make an appointment!!!!

Ka
Review №10

Dr. Carmichael is great! She has brought a lot of new and updated technology to the practice. During my appointment Dr. Carmichael diagnosed me needing a root canal. She was very gentle and informative. I felt I had a complete understanding of what was being done and what was needing to be done in the future. The front staff was wonderful. Nancy helped me understand my insurance benefits and I feel confident that I am being taken care of. I recommend Dr. Carmichael and her staff to everyone!

Ud
Review №11

Friendly staff and a competent dentist. They work around your schedule and get appointments when others cancel. They have latest equipment in house and good hygienists. Works with most insurances and promotions.

Me
Review №12

This is the best Dentist office ever! They’re very personable and gentle which is great because I hate going to the Dentist. They truly care about their patients. The front staff is kind, knowledgeable, and professional. I didn’t feel like I was being taken advantage of just provided for! Highly recommend Dr. Carmichael and her staff! Thank you!!!!

Ka
Review №13

Dr. Carmichael was AMAZING! I have some very serious dental anxiety, and not only did she LITERALLY hold my hand, she explained everything she was doing (and why), and then went over my action plan very thoroughly. I had to switch from my longtime dentist for insurance reasons-he was very good, and I had come to not flinch any time he put a top in my mouth. I am SO glad his office doesnt accept my plan anymore-he was great, but Dr. Carmichael and her staff are outstanding!

Gi
Review №14

Really enjoyed my visit to Dr. Carmichaels office. Her staff is very professional, kind and knowledgeable. The dental hygienist Karen who cleaned my teeth was wonderful and I highly recommend coming to Dr. Carmichaels. They truly care about their patients! Thank you!!!!!

Ri
Review №15

Dr. Carmichael is a wonderful addition to Dr. Codingtons practice. He did a great job finding someone who would take great care of his patients. She explained the procedures that I needed and helped me understand why a crown was necessary The front desk girls helped me find a way to pay for my crown in an affordable way. Gloria is a wonderful assistant who took great care of me while having my work done.

Li
Review №16

I had to have a crown for the first time at 60+ years of age and was somewhat apprehensive about the procedure. Dr. Carmichael and her staff were extremely kind and understanding. They explained every step of the process which helped to relieve my anxiety. During the procedure, they made sure that I did not feel any pain and reassured me that everything was going great. Yesterday when I went back for the permanent crown, Dr. Carmichael spent a significant amount of time with me making sure that it fit perfectly. Everyone in the office is friendly and easy going. We are lucky to have Dr. Carmichael and her caring staff in our community!

Ma
Review №17

Im new to Dr. Carmichaels office and found her to be very proficient and through. Everyone is so nice and welcoming. The office has the newest technology, like a laser to help fight gum disease. Thank you for taking such great care of me.

Be
Review №18

Dr. Carmichael is extremely caring, gentle and a fun dentist. She is invested in her patients and their families. Her chair side assistants are quick to make sure you are confortable and not in distress. The hygienists are very gentle and work extremely well with our Special Needs son. The front office staff answers all questions with care and concern for all of patients needs. You will not be disappointed with Dr. Carmichael or her staff.

Ka
Review №19

I’ve seen Dr. Carmichael twice and both times have been very pleasant experiences. She made me feel very comfortable! Her staff is also very friendly and welcoming! I highly recommend coming to see her!

Ma
Review №20

Dr Carmichael is awesome. She has excellent bedside manner and checks in with the patient as procedures are completed. Equally important, she and her assistant explain the procedure so a patient is well informed. I would highly recommend Dr Carmichael. She is exceptional as well as her staff.

Am
Review №21

Dr Carmichael shows great concern for your comfort and thoroughly explains the procedure she is performing. The entire staff handles their practice with high standards and genuine care. I am extremely pleased with her results and highly recommend her.

Le
Review №22

I have never met a Dentist and staff like this in my life. From the staff members to the Dentist Natayla herself they are caring, openhearted and truthwothy. This is the first time in my 50 year life that I have found a dentist who isnt just about the money, they truly live a mission through this office to help people. They will work with you to make a way to get what you need. I believe that God blessed me the minute I walked through their doors. This is so rare to find, and they are a hidden gem. I recommend them to all of my friends, family and anyone who asks.

Ka
Review №23

Two visits, one for dental cleaning, one to begin replacing a pierced crown. So far so good! Very nice staff, dentist and assistant work seamlessly together.

Be
Review №24

Dr. Carmichael and her staff are caring and compassionate. Dr. has a soft touch and is very concerned for your comfort and overall health. They work well with our autistic son and my 87 year old Mom. We are very happy.

Al
Review №25

The staff is welcoming and friendly. They had a lot of availability to schedule an appointment. Dr. Carmichael was thorough & the hygienist has done a great job cleaning my teeth. Google maps does mess up the route a little bit, so be careful not to pass it .

Ke
Review №26

My family and I have been satisfied patients of Dr. Coddington‘s for over 30 years. We’ve been equally pleased with Dr. Carmichael and are so glad he chose her as his replacement. She and her staff are carrying on the same quality care we’ve become accustomed to over the years.

Ma
Review №27

Dr. Carmichael and her staff are very attentive, friendly, caring and knowledgeable. Dr. Carmichael puts you at ease and explains every step of a procedure, checking during the process to make sure youre not in any discomfort.

Ei
Review №28

I’ve been seeing Dr. Carmichael for about a year now. I have a lot of anxiety about visiting the dentist from a few past experiences, and Dr.Carmichael listened to my worries and is good about explaining what she was doing, the reasoning, and checking in with me frequently during procedures. I’m thankful for her patience!

Je
Review №29

Great staff and a pleasant atmosphere. Good to know there is now on staff an oral surgeon . Will be nice to have care done in one office. Dr. Carmichael is caring explains the procedures and follow thru needed.

gl
Review №30

I had billing questions and Nancy helped me understand how to maximize my insurance benefits. She resubmitted my claim that had been denied and saved me alot of money. Thank so much.

CC
Review №31

Wonderful office.DrCarmichael is very personable and caring. She is my dentist since I can remember myself.Best dental office ever!

TE
Review №32

Great office and friendly staff. Highly recommend practice.Alejandro Ramirez

ch
Review №33

Staff is friendly and always helpful. Love going here. I highly recommend Dr. Carmichael.

Al
Review №34

Great experience with Dr. Carmichael! The staff is professional and very helpful.

Do
Review №35

While going to dentist can be a traumatic experience know that Dr. Carmichael is excellent at what she does. She’s taken over for Dr. Codington which recently retired and I’ve been going to him since 1982. I truly believe that Dr. Codington as left us in GREAT hands.Dr. Carmichael will provide us all the same experience that Dr. CODINGTON has provided with additional technology with ex-rays showing us the before and after results which will show us all the educational information that we need in maintaining a healthy teeth and gummes. Happy smiles to ALL.Don

Ti
Review №36

Dr Carmichael, Dr Codington and staff are great ! Everyone is very professional and they answer all my questions

Ke
Review №37

My husbands family and now our family have been coming to dr. Codingtons office since he was a child!! They take such great care of all of us! We are excited for dr Carmichael as she now will continue to best care!!!Thank you Dr. codington!

Ma
Review №38

Dr. Carmichael and her staff love what they do for living and that is their secret ingredient 😉

Ja
Review №39

Great experience...she and her staff are very knowledgeable and caring.

Ma
Review №40

Dr. Carmichael is a great and caring dentist! Her staff is excellent too!

Cr
Review №41

Dr. Carmichael did a great job on replacing a filling that was failing. She was paid close attention to pain management and used my mouth guard to help ensure that the bite was correct.

Ch
Review №42

Best Dentist ever. My name is Maria Gutierrez

Na
Review №43

Dr. Carmichael and staff ensure that dental procedures are done with patient care and comfort as a top priority.

Pa
Review №44

Smooth process, great staff, and it didnt even hurt!

We
Review №45

Very professional, friendly and aware of patient’s needs.

Lu
Review №46

Dr Codington is a kind person and an outstanding doctor.

Jo
Review №47

She did a great job with no pain!

Da
Review №48

Very caring professional thorough staff and doctor

Ad
Review №49

Wonderful staff and attention to the patient😊

Ro
Review №50

Thank you for an awesome experience

Ст
Review №51

Excellent clinic!

MR
Review №52

Excellent clinic!

Information
40 Photos
52 Comments
4.9 Rating
  • Address:9728 Carmel Mountain Rd ste b, San Diego, CA 92129, United States
  • Site:http://carmichaeldds.com/
  • Phone:+1 858-484-2560
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Teeth whitening service
Working hours
  • Monday:10am–4pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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