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Falls River Pharmacy LLC
10930 Raven Ridge Rd, Raleigh, NC 27614, United States
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Be
Review №1

Need a good pharmacy? This one is the best.

Gr
Review №2

Received my 2nd Covid vaccine at Falls River. No appointment necessary. Walk-ins accepted. Unlike the big box pharmacies, the shot was administered by a pharmacist, not a pharmacy tech. His technique was so good that there was zero discomfort. Attentive staff and excellent customer service you would expect from an independently owned pharmacy. Highly recommend.

Je
Review №3

Travis and his team are very helpful in explaining the medications and side effects to their customers. Their customer process at the pharmacy has been friendly and informative every time I have visited. They spend the extra time explaining and providing information to me to make me feel more at ease. I am glad we have a local pharmacy like Falls River Pharmacy rather than the online service for that extra bit of information and quick turnaround on new prescriptions. Fall River Pharmacy networks well with my wife and my doctors. Great job; informative and friendly team.

Ri
Review №4

There is nothing quite like doing business with friendly folks that actually remember your name. I have never experienced this at any of the large chain drug stores. The service is excellent and the employees are always very helpful. On a scale of 1 to 5 I give them a 10.

S
Review №5

All the staff are very friendly and helpful. They are very quick to fill my prescriptions, even when I’ve forgotten to call in something until the last minute. My family always gets our flu vaccines here as well and have had great experiences. We’ve never had to wait either. I’m so happy to support a local pharmacy.

MK
Review №6

Can not recommend Falls River Pharmacy enough! I switched from a big box retailer a year ago and sorry I didn’t do it sooner. The delivery service is an added bonus considering the fantastic pharmacists and other staff. You can trust that they have YOUR back when dealing with insurance companies. Love these guys. Support local businesses!! You might be surprised how much cheaper your medications are—even when you have insurance. The big box guys don’t want you to know...!

Mi
Review №7

I went to Falls River Pharmacy for my annual flu shot. The store was attractive, well organized, clean. All the staff were pleasant and professional. My experience was excellent and I highly recommend Falls River Pharmacy.

De
Review №8

Falls River Pharmacy is the best! Everyone is professional and courteous. The pharmacists and staff always greet you, often by name. They are available to offer advice about your medicines, help you locate needed items or answer questions. This is no anonymous big box place! If you’re looking for a more personalized, neighborhood experience with great customer service, I highly recommend Falls River Pharmacy!

A.
Review №9

I’ve had the pleasure of working with Travis for over five years. He has always accommodated all schedules and locations I’ve needed, and does so with a smile. He and his team are professional, timely and personable and I would highly recommend them to any business or group that wants to offer onsite vaccinations...just don’t book him on the days I need ;)

He
Review №10

Falls River Pharmacy staff is always very nice. They are super quick on filling prescriptions or answering any questions. I even got my flu shot there this year and didnt have to wait

Ju
Review №11

Falls River pharmacy is such a great place to get the meds my family and I need. The staff is always friendly and courteous. The pharmacists are extremely knowledgeable and helpful. There have been a couple times when they didn’t have a medication I needed and the pharmacist directed me to another pharmacy where I could get what was needed. I’d recommend Falls River Pharmacy hands down.

Ja
Review №12

Falls River Pharmacy provides the very best customer service and pharmacological expertise anywhere in the Triangle . We switched from a local chain pharmacy several years ago and we have been very pleased. At Falls River, the entire staff goes out of their way to help us in any way needed. They remember who we are, which is really nice these days!

Ma
Review №13

Travis and his staff are extremely knowledgeable and helpful. I find their vaccines are always administered very gently. FRP is also helping me navigate complicated insurance issues. Now go get your flu shot!

Mo
Review №14

With all the pharmacies I could choose I couldn’t recommend Falls River pharmacy more. I enjoy not having to walk through a large store to get to the back pharmacy. The people at Falls River are personable and very helpful and the store has all the medical items I could need. Thank you Travis, Jennifer and team for being so helpful and prompt in filling prescriptions for my family.

Ma
Review №15

I took my the first of two parts of the Shingles vaccines...staff was attentive, professional and thoroughly explained everything to me. I always enjoy interacting with all of the friendly folks at this pharmacy!

Mi
Review №16

Very helpful and very kind people . They have answered every question I have asked or they look it up and get back to me. They also offer home delivery. Trust this pharmacy completely.

Ju
Review №17

I have always been pleased with my dealings with Falls River Pharmacy. The employees are always so pleasant and eager to help. I also appreciate the ability to receive all medical shots on a timely basis.

Ta
Review №18

Pharmacists & employees are helpful, kind, and efficient. I’ve never waited more than 10-15 minutes for my prescriptions. The staff is very communicative and eager to answer any questions you may have about your medications. I highly recommend Falls River Pharmacy.

De
Review №19

My family has been using Falls River Pharmacy ever since we moved here 14 years ago. Staff is always so helpful, friendly and knowledgeable. They go above and beyond to help whenever they can to make things easier, such as calling when they see a prescription is coming due for a refill, and texting you when it’s ready for pick up. Would highly recommend them!!

Li
Review №20

Travis and his team are wonderful. They know you by name when you come in. Kind, attentive, well supplied. We get our flu shots there every year- gentle and quick. Best pharmacy around.

Re
Review №21

Always greeted warmly. Like the willingness of everybody to answer questions and provide service. You never feel like a number here!

Na
Review №22

The staff at Falls River Pharmacy has always provided our family with great service and support through the years. They are very responsive to questions and concerns and communicate very well with our physicians office. An excellent business and asset to our community

Do
Review №23

This pharmacy is the absolute best! Ive been a customer ten years and have always been beyond satisfied. The staff are friendly, know my name and needs and always give my dog Molly a treat! Love them👍

Da
Review №24

Local pharmacies are not as convenient as the mega-chains, true. But the personal touch you get with an independent local pharmacy cannot be replicated (not even close) by a mega-pharmacy. I know Travis, I know Tina, I know the lady that wrongly called me Mr. Duffy and that has been our running joke ever since. When you have a question, they answer it. When you need their help, they help you. Theyll invest the time to work thru the regular insurance snafus. So yes, I cant pick up prescriptions at 10pm or on Sundays, but I can work with their hours ... they are worth it.

Le
Review №25

The staff is always friendly and helpful. They will deliver, and even sort the medications out in a blister pack for you so you know what you have taken. I would recommend

St
Review №26

I would give Falls River Pharmacy a 10 star rating if it were possible! Travis and his staff give personal 1-on-1 attention to every single customer and go above and beyond to make sure their customers have what they need. I witness it every time I am there. My family has been using FRP for over 14 years and we would never go anywhere else!

ci
Review №27

I have been a customer at Falls River Pharmacy since they first opened. Polite, quick, helpful service. They remind you when refills are about up, send a text when it’s ready , and I have never had to wait. Excellent service!

Li
Review №28

Falls River Pharmacy has been our family’s pharmacy for several years now. They have provided great service for us and helped make getting our medications not feel overwhelming. We love that they know our family there and they have gone out of their way to help us.

Be
Review №29

Always feel at home and well cared for at Falls River Pharmacy. The staff is professional and works quickly to meet the needs of their customers.

An
Review №30

I recently switched to Falls River Pharmacy and I wish I had done it long ago! Everyone is so friendly and helpful. They have medications when I need them...which wasn’t always the case where I was before. :)

Sh
Review №31

Falls River Pharmacy has been my pharmacy for years now and the service is excellent. I always get my flu shot there, they keep their drive thru running quickly and efficiently and everyone is helpful and has a great attitude there!

M.
Review №32

My family and I have been obtaining our prescriptions from Falls River Pharmacy for almost 15 years now. They have great customer service and their pricing is very competitive. Most of all, I trust them!

Sc
Review №33

Great pharmacy. Superb service!Very personable employees with a small town feel.

Mi
Review №34

Our family has been a customer of Falls River Pharmacy for about 10 years, and we enjoy the fact that they are a neighborhood pharmacy that provides excellent customer service.

Je
Review №35

They are amazing, I have lupus and they go out of their way to help me. You get the best experience everytime you are there. I highly recommend them to anyone.

Mi
Review №36

Falls River is a great pharmacy. They are always pleasant, prescriptions are filled quickly and accurately. They are the best pharmacy my family has ever dealt with!!

Sc
Review №37

They are competitively priced and treat me like family and not just a number. Highly recommend Falls River Pharmacy.

Wh
Review №38

I started using Falls River Pharmacy when I first moved to the neighborhood 15 years ago. They quickly became much more than a pharmacy and became friends that are an integral part of my health care. They are the best.

Sh
Review №39

Travis and the entire staff are awesome! Very knowledgeable, efficient and caring. They truly care about their customers. Top notch!

Ni
Review №40

Best place around ! They always are on top of their orders and offer a really personal experience. It’s the only place I’ll go to around this area.

Na
Review №41

This locally-owned pharmacy is the only one I visit for prescriptions and vaccinations, including flu and shingles. They hands down beat the national chains, and their customer service is outstanding.

Lo
Review №42

Falls River is amazing! Travis is always so helpful and personable. They are always friendly and quick to respond. I highly recommend them.

Me
Review №43

This pharmacy is truly a gem. They care about their customers and it shows in everything they do. Even though I have moved downtown and it isn’t very convenient to go to them, I still do. I can’t say enough about how great this pharmacy and their staff are!

Ch
Review №44

Have been using Falls River Pharmacy since it opened. Smart, responsive, customer focused, always helpful! Great staff!😍

Ma
Review №45

Great staff and very personal service. Really appreciate their help with all my prescriptions.

Ki
Review №46

I left the bigger pharmacies because they always seemed to hate their job and they never had my prescription ready or correct when I arrived. Falls River has been the complete 180. Friendly staff that knows me before I even say my name and they always have my prescription ready and correct. I highly recommend Falls River!

St
Review №47

Super friendly. Always willing to help! Love the ability to sync all my meds to a single date each month.

Su
Review №48

Falls River Pharmacy has taken care of my family for years. Travis and his staff are amazing. They are professional and sincerely care about their customers.

Ra
Review №49

So thankful to have a drive through pharmacy near my home. Pharmacists and employees are kind and helpful. Never an issue.

Da
Review №50

Falls River Pharmacy is our go to place for anything pharmaceutical. The people and the service there are way above 5 star. They care about their clients and go above and beyond the norm. I tell people it is like the TV show CHEERS..where everybody knot your mane.

ch
Review №51

Great service and friendly staff. Always prefer to shop local family businesses.

Mo
Review №52

Always friendly, helpful and take time to answer any questions I have.

Je
Review №53

Falls River Pharmacy is absolutely T H E B E S T!Travis and staff provide that local based personal experience with all of the professionalism and knowledge you expect from a pharmacy, but you leave knowing they truly value you as a customer.They have been exceptionally helpful, knowledgeable and always so polite.One of a few very positive experiences I have had: FRP took on my medication list, (more than a few) and Travis pledged to get all my meds on the same refill cycle, secure refills from multiple providers that lined up, insurance auths, and he did it!!!No one else in my many decades of using script meds has ever offered to assist like this, and I know it was quite a bit of work involved.Now, its one pickup, and gone are headaches of multiple refill requests and 5/6 + trips a month to pick up.Their drive up window is easy to access, and fast, and now that you can receive many vaccinations there, Ive used FRP for those as well!FRP is an amazing pharmacy for the times...thanks Travis and staff!

Ro
Review №54

I wish I could give Falls River Pharmacy 10 stars. Not only do they give exceptional service, but they treat me with such kindness. We have moved to Wake Forest, but choose to continue to use Travis and team.

Ch
Review №55

I can always count on Falls River Pharmacy to handle all my familys needs promptly and accurately. Highly recommend!

Ju
Review №56

Personalized, professional service that I can always count on. Best pharmacy staff!

Mi
Review №57

Awesome pharmacy!! Very helpful and friendly. Great customer service.

Be
Review №58

Quick and easy flu vaccine! Falls River people are the best!

Ma
Review №59

Everyone at Falls River Pharmacy is very friendly and extremely helpful. I feel like I’m extended family not as a customer..

Mi
Review №60

I cant imagine a more trustworthy person than Travis Holshouser, the pharmacist and owner of Falls River Pharmacy. His staff is incredible as well. If you live anywhere near their location, this would be the ONLY pharmacy to choose.

ha
Review №61

The people here are very friendly and will always do their best to make their customers happy no matter what!

Ja
Review №62

Always helpful. Trust their advice. Love Travis and all the staff. Wouldn’t go anywhere else.

Mi
Review №63

Love Falls River Pharmacy! Nice place, friendly people.

Ka
Review №64

They are an independent pharmacy and have a drive thru that’s convenient. Ask for pricing in advance.

Ja
Review №65

Very prompt and friendly service. So glad we transferred our scripts here. Should have years ago.

Na
Review №66

Great family pharmacy with great service. My family has been using Falls River pharmacy since they’ve opened their doors and we don’t plan on changing that 😊

Mi
Review №67

Travis and Team are always on the case. Very responsive and knowledgeable

Li
Review №68

Great friendly staff. And they know you by name. You don’t get this at the large chains. My favorite pharmacy ever. Linda willett

Me
Review №69

Falls River Pharmacy is everything one could want in a Pharmacy. Not only do I always get very friendly service; I also experience very knowledgeable, up-to-date advice and recommendations on best ways to maintain good health for my family During covid-19, Falls River has exercised careful caution as they have continued to provide excellent, uninterrupted service.

Sa
Review №70

Travis and the staff at Falls River Pharmacy always go above and beyond to give the best customer service!! I never feel like just a number like larger, nationwide chain pharmacies. Never on hold on the phone for indefinite periods of time like other pharmacies, never rushed.

st
Review №71

Very friendly staff and always willing to help in any way.

Ch
Review №72

Friendly service and prompt reminder calls for pickup or delivery.

Ra
Review №73

Very friendly. Very knowledgeable. So much nicer than those big chain stores.

We
Review №74

We’ve used Falls River Pharmacy for years. We absolutely love the staff. They are friendly, caring and helpful.

ju
Review №75

Excellent service, friendly staff who always greet you with a smile.

Ve
Review №76

They quickly got my over the counter items for me at the drive thru (the inside is still closed b/c of COVID). They even had the KN95 masks for sale!

M&
Review №77

Friendly staff and great store. Would recommend to anyone needing a pharmacy.

Ha
Review №78

Such a great local pharmacy! They always work to give you the best prices and options. When I’ve had to use CVS on a Sunday the price was 3x as much and the care was no where close to Falls River Pharmacy! You’re a person and not a number to them! I recommend everyone switch over to Falls’s River Pharmacy!

Cl
Review №79

Everyone is very helpful. They go out of their way to help with any of your needs

To
Review №80

Friendly, knowledgeable, and helpful staff. We love Falls River Pharmacy and the blessing that they are to this community.

jo
Review №81

I’ve been using Falls River Pharmacy for years. They are always friendly, professional and helpful.

Ji
Review №82

Travis and the pharmacy team are great! Very caring and always exceptional service!

Mo
Review №83

Marvelous drug store. Kind and knowledgeable pharmacist and employees.

Ri
Review №84

Great personal service and they know you by name after a short while.

Ro
Review №85

Fast and friendly service. Outstanding customer care.

Wi
Review №86

Placed my order over the phone and was delivered to my door with no problems. They even reached out and got authorization on scripts that needed doctors ok for refill without me asking

Cr
Review №87

Travis is very experienced and helpful!Love this pharmacy!!!

Ke
Review №88

Always courteous and helpful! Best in area!

Vi
Review №89

They have always been friendly, informative, & helpful.

An
Review №90

Staff was very nice, quick and helpful. One of the bests experiences I’ve had with a pharmacy!

Si
Review №91

Staff very friendly and always helpful.

ch
Review №92

Friendly, helpful, and quick test results 😊

An
Review №93

Wonderful customer service and I love supporting a local business. Yes, their hours are limited, but I respect that. They deserve to have some off time/reasonable hours - I believe only one pharmacist works there. When I need a prescription after they are closed, I have a back up pharmacy I use.

Ja
Review №94

Always respond to any requests quickly and treat you nice

Ma
Review №95

Wonderful people and great service. It is a true neighborhood pharmacy.

C
Review №96

I’ve been using this pharmacy for several years now after becoming annoyed with the attitude at the chain pharmacies. Falls River always has time for my questions.

Ha
Review №97

Excellent team and always extremely helpful!

Cl
Review №98

We recently switched to Falls River pharmacy and have been more than pleased. They provide careful customer service in a smaller setting than chain pharmacies.

Je
Review №99

They are amazing deliver same day which is so convenient

Ad
Review №100

Travis Holshouser is the best. My daughter was sick and our doctors office fouled up faxing over the prescription she needed, then closed for the day. Travis tracked our doctor down after hours and got them to resend the prescription. Otherwise we would have waited until the next morning to get it filled. He went above and beyond for us.

Information
3 Photos
100 Comments
5 Rating
  • Address:10930 Raven Ridge Rd, Raleigh, NC 27614, United States
  • Site:https://fallsriverpharmacy.com/
  • Phone:+1 919-844-2055
Categories
  • Pharmacy
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–3pm
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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