I had a time-sensitive question regarding my last visit. I called the office numerous times throughout the day for two days and received a busy signal every time with no option to leave a voicemail. I also emailed them twice with no response.

Creekside women’s center and wake health medical group share an office. I was going to Wake Health and loved the experience so I decided to go to Creekside for my annual check. This was one of the biggest mistakes Iv made. Your annual is a preventative service which is covered at 100%. I received a lab bill for $1300.00 from Pathgroup due to incorrect billing. It’s been 6 months and it’s still not resolved. Not only have they acknowledged the error but they also said they we’re going to have it corrected. It’s been 6 months and nothing has changed, I still have an outstanding bill and Iv sent follow up emails that have just been ignored. Please do not trust this place for your own sanity. I have spent hours talking to the insurance company the lab and Creekside and the only ones that can fix it is Creekside and they have done nothing. Iv also copied the owner/director Dr Alan Nadour on the emails sent to their office manager Nyla and sent him a direct email and he has never responded.

The other location was much much better before they shut it down. Appts are rushed, providers do not spend the time to listen to pts. Needed help with a rx and called for a week just to be told repeatedly someone would contact me, and refused to acknowledge me statements when I asked about the previous notes left to provider, will be finding a new office.