Worst services ever, told to be wait and waiting for almost an hour and keep told to be wait

The people here are informative, helpful and fast. They are so nice and professional, I would definitely recommend c:

Dr. was very personable. She gave me a thorough exam and is the first doctor I have seen to tell me I have cataracts forming. The ladies in the vision center helped me pick out frames- The cost was less than I usually pay for glasses. They accepted my insurance and were timely in getting my new glasses to me. These ladies fit my glasses. That is something that I appreciate.

Dr. Richman, a very pleasant knowledgeable doctor. I’ve been going here for three years and really like it, they have reasonable price on contacts exam.

It was easy to set up an appointment over the phone, the price was affordable and I received my new Rx no problem! If you need contacts or glasses I would definitely recommend Dr. Richman.

I called to see if they were accepting walk ins and I was first told they werent, I asked when they would be able to start accepting ,and the person I was on the phone with started being rude and repeating they werent accepting walk ins because of the covid situation. After I tried asking another question as in ,what can my mother benefit from going to their clinic, the person raised their voice even louder and seemed agitated but yet couldnt answer my question. What is the point of being open if I cant get any help

I am giving them a 3 because I have been a patient of theirs since 2013. I have always experienced long wait times and was ok with that because the Dr. there is awesome. She is very helpful and I really do like her. The issue I have is the staff that work there. When I ordered my glasses the girl who helped me put the wrong prescription into the computer. When I got my glasses I called and told them they didnt feel right. I was told to keep trying that my eyes had to get use to them. When I couldnt take it any longer I went back to find out the prescription was not right. I thought due to their error I would get them back faster. Nope. Still waiting. I will try somewhere new next year for sure.

I broke the frame of my glasses at work and thought I would need to pay for the repair. I found out that the frame was still under warranty (Yeah!).Dale was very patient and diligent to locate the frame in-store. I gave him the pieces of the frame and lenses and he was back with the replacement, same day, in about 15 minutes. Thanks Dale for great customer service.

So mad!!! I called to set up an appointment at the VISION CENTER on Thursday spoke to Dale and I come in on Saturday for my appointment, just for them to tell me no one had set it up. To top it off Anne the Vision Center Manager was snappy and had an attitude as if I was inconveniencing her and was very NONCHALANT AND CARELESS. Manager my ass! GET IT TOGETHER ANNE!!!!

I went to see Dr. Morissa Richman to get a second opinion because I wasn’t happy with the last prescription my previous doctor gave me.Dr. Richman listened to the symptoms I was having; double vision and headaches. She gave me an eye exam and found that I have an astigmatism. She spent an hour explaining exactly why my last prescription wasn’t working for me. The best part is that she showed me exactly what she was talking about so I understood. Dr. Richman put me in special contacts to correct the astigmatism and it made all the difference.I am very greatful for her knowledge and expertise. I am so happy and now I can actually see and not dread wearing my contacts. I highly recommend Dr. Richman to anyone. She is extremely knowledgeable and takes her time in appointments. Thank you so much Dr. Richman. I will definitely be back next year!

Best deals and quality we can find for childrens classes.

Waited patiently about an hour for the one worker to help us. It was almost her closing time, the people she was helping before walked out because she was in the back laughing and talking on her personal cell phone. When she finally came to us, all we needed was my glasses fixed, they broke. She couldnt help us because she claimed her system is SLOW. She literally told us to go to the walmart we got them from because her system was taking forever to load up. But we came to this one because it was fast and convient and easy to go to. The walmart we originally went to is far and is quite a ways to go. So we got frustrated and left and couldnt believe she told us to go back to the walmart we got our glasses from. So the Walmart website should not garantee on their website that you can just take your broken glasses back to any walmart and get them fixed.

Exam eye doc always friendly and nice , slow service and rude at times others

A call to make an appointment in December and the lady was very rude with me on the phone so I called and made appointment with a different Vision Center. Today she called me said my name wrong and hung up on me st. they lost my business. Please be patient with clients there is the language barrier, with the worker.

Awful customer service.