The orthopedics team was great had 2 sergerys when I was there. I was on the 4th floor. Night staff was horrible and some of my day nurses were the worst. UNDERSTAFed but it believe thats due to covid. Doctor saw me every morning same time. Its just the some nurses staff that I had a problem with. They were either great and took pride or hated there life.

Staff is absolutely useless. I fainted and spent two hours in the waiting room before leaving. It’s a good thing I wasn’t bleeding out or I’d be dead ten times over

Where are the tenure physicians? I have seen more interns walking the halls on their cell phones. My son has been hospitalized since Monday and I’ve yet to have a consultation. Dr briefly come in introduce themselves tell next steps but those steps don’t happen. Waiting for transport from X-ray for over 20 minutes still waiting while I write this review. Three patients including my son are waiting to go back to there room. Unbelievable

This is the worst hospital I’ve ever been to in my life. My first visit my doctor prescribed me the wrong medication, my second (and last) visit my doctor failed to give me the paper work to get my medication. Temple Dermatology is filled with staff members who will not pick up the phone. Incredibly dissatisfied, my body is breaking out with boils beyond my control.

This hospital is on the highway of being shut down. Its the next northeast. The doctors are wonderful, the pharmacy part for the out outpatient however, is not so much they are never answering their phones like theyre supposed to be doing and my father just had a surgery and needed his medicine to be delivered. I called like 7 times. They never returned my phone call. My father was in so much pain, so I ended up going to another hospital to a new hospital and let them know what happened. One of the doctors there filled his prescription instead and I ended up filling out a report about temple afterwards, so they should be getting that fairly soon. I dont play when it comes to family members and people who arent doing their jobs correctly.

This place is a joke. I’m honestly so sad that this hospital exist. Nobody knows what they’re doing. I asked them about billing. They said I don’t know. I got a bill a year later. I sent it over and they didn’t process. They sent me a threatening mail saying that I didn’t pay for my medical bill. They’re just bunch of gangsters. I asked for my birth control refill also and they have one nurse covering the entire floor. They call this a “hospital”. What a joke.

Literally been in here for a week with broken bones in my legs. 9th floor nurses all neglected me and treated me like I was annoying them when I needed help. Literally had one of the nurses bribe me with more pain meds so I could stop screaming when they refused to answer my call

One of the worst hospital to go to Im pregnant and in alot of pain push the nurse button and no one came in to check. Had to leave and go to another hospital so if u pregnant DO NOT GO THERE

The outpatient part of this hospital is horrific. I called to get my medication and it took three days for someone to finally answer the phone and I left multiple messages. A man answered stating they only take payments for medication on credit cards. Which is a lie because I paid every time in cash like four times and thats exactly what I allowed him to know. He then put a woman who claimed she worked there for 5 years on the phone she stated the same thing and got an attitude while saying this and told me to describe the people that allowed me to pay in cash, so I did. She said that she was going to report them. At the end of the phone call nothing was accomplished by these incompetent workers and I didnt receive my medication.

Took my baby here for a dr. Appointment. The doctors were good. More confident than the ones at CHOP.My only concern was that there were inmates lined up and shackled In the middle of the very narrow hall leading to the exam rooms. I had to walk with my baby so close to them we could practically touch. I felt very uncomfortable and unsafe.

I was inpatient for about 2 weeks. Was in cooper prior to temple stay. By far the best doctors and nurses. I hated hospitals but I know where to go if I have a problem.

This place has nothing but GHETTO PEOPLE working there . Went for a visit of a family member, I’m waiting by the elevator and the security lady is having a full blown conversation on speaker phone with every other word being “ fuck” . Made me sick. I DO NOT RECOMMEND

I dont even live here and my pregnant friend called me crying because they denied to see her for a ultrasound. I really hope yall get shut down.

Every time I was there I was treated with dignity and respect. As a nurse myself ( which they didn’t know) I was quite satisfied with care.

Just so sad 💔 there was a time that this was a good hospital unfortunately that time has came and gone if you find yourself at this hospital quickly find a new hospital.We found ourselves in the emergency department for the childrens dental department after 4 hours of waiting the police was called on me for being my childs advocate for standing up for what was right I have video of the whole incident where the management slammed the door and me and my childs face after asking for help and informing them that we were there for an emergency room visit I will be following up with charges I do not appreciate the police being called on parents when the hospital staff cannot do their job I will be making a formal complaint regarding this matter I also will be posting a video everywhere so that other people can see were not to ever take your child if youre an emergency.

DO NOT I REPEAT DO NOT WASTE YOUR TIME COMING HERE !! THIS HOSPITAL REALLY DESERVE ZERO STARS BUT THE ONLY RESAON WHY I PUT 5 STARS SO MY REVIEW WILL BE NOTICED !! THE NURSES HERE ARE HORRIBLE! NURSE KITA AT TRIAGE WAS VERY RUDE AND IGNORANT TO ME AND A PATIENT THAT WAS CHECKING IN BEFORE ME TALKING TO US LIKE WE ARE ONE OF HER KIDS . THE WAITING TIME IS PATHETIC TO GET A BED & SEE A DOCTOR . PATIENTS WITH COVID WAS ALSO WAITING IN THE WAITING AREA WITH OTHERS SICK PEOPLE NOT DISTANCING AT ALL !!! A MAN THAT WAS HIGH OFF SOMETHING CAME IN THE WAITING AREA WITH BLOOD EVERYWHERE DISTURBING US COUGHING EVERYWHERE AND THREATENING PEOPLE I WAS SCARED FOR MY LIFE .. TEMPLE POLICE DIDNT DO ANYTHING!!! AFTER 20 MINUTES THANK GOD FOR TWO YOUNG BEAUTIFUL SECURITY GUARDS NAME RAYA & SIANI with allied security AND A TRIAGE NURSE barb help take the man out !! GOD BLESS THEM !!

I had to go here Saturday 8/28 for emergency appendix removal. My surgery was not until Sunday morning. I got discharged Sunday at 5, and the nurse took me down to the pharmacy for my pain meds. She didn’t know the pharmacy was closed. She then told me if I couldn’t make it to an outside pharmacy by closing time (6:00, and it was now 5:30) that I’d have to come in Monday morning. No pain meds after an abdominal surgery, and when I asked her why temple had no back up plan for these scenarios I was just ignored. She also gave me the wrong info regarding visitors, and I had my mom drive 2 hours to be denied because my boyfriend had visited me in the morning. Two days later I began having symptoms of post-op pneumonia, but after calling the hospital three times with no answer or call back I just hoped for the best. They didn’t do any of the required breathing treatments with me after coming out of anesthesia to prevent pneumonia. They also never called me for my follow up, and every time I try I am hung up on. It’s disheartening because I’m a pre-med student at temple, and wanted to work at the hospital. Now, I never want to go back. Also, no one comes when you press the nurse button. My IV alarm went off for a air bubble warning and I had to walk out of my room, in pain, because calling for help and pressing the button was obviously doing nothing. The place is a joke, I wish I had went anywhere else but I had trust in my university.

Temple Lung Center/Temple University Hospital saved my life. I am a double lung transplant recipient. I cannot say enough good things about them. I have survived 9 years. They take more than excellent care of me.

Currently pregnant and I definitely would not suggest having your child at this facility. In the middle of being transferred to another hospital. Not once was I ever asked was it OK for students to be in the room as I was being examined, my private areas exposed and multiple people be in the room without my acknowledgment is very disrespectful. Friday I had gone into triage for decreased fetal movement the nurse Wanda was very distracted and didn’t even realize I wasn’t connected to the high blood pressure machine before she gave me an in accurate reading. Then had the nerve to make fun of my name and naval ring in my face with yet another student, when I had already mentioned I did not want extra people to be in the room. Almost every appointment I have gone to I have had to wait 45 minutes or more because my doctors are having conversations in the back room instead of checking me in and out. Every check up I have went to you I’ve saw a new doctor.The inconsistency is very annoying. It also feels like I am being pure pressured into having another C-section when I don’t have to. Overall bad experience, not pleased with the set up at all.Follow up : after posting this review a few days later I was contacted by the head of department who persuaded me into going ahead and having my baby here at temple worst mistake I could’ve made only good thing that came about this experience was my baby was healthy and alive, Dr. CJ was exceptional but there was a long layover for me to be transferred from labor and delivery to an actual room then when I got to the room the floor was empty so I wasn’t understanding as to why it took so long. I was fed but not really because there was a gnat in my soup so after that I denied all meals

This hospital is terrible. First of all they didnt fix my fathers spiral fracture of the femur correctly so now hes here 9 months later for another surgery. They will not do his surgery until he talks with the finance dept bc he has a $4k deductible or whatever that needs to be paid today. You cannot deny services bc someone cant pay for it. He got a vm from them Friday. He called back. The lady had no clue what he was talking about. She took his name and number and no one called back. So now hes gotta do all this and has been fasting since 1130. Unacceptable. But the last time he was brought in, 9 months ago, he didnt have to wait to get his surgery until he paid or set it up with financial aid. 🤔This place is terrible. And I wish we could go somewhere else ..

They put my blind aunt into a room with literal blood on the curtains, holes on the walls, needles and trash laying around, and feces caked onto the dirty toilet. My mom went her to visit her and the nurses called security on her, claiming that she was taking pictures of the hospital. Her phone is not capable of taking photographs. They must have guilty consciences for keeping the place the way it is. Dont send your loved ones here.

These is the worse hospital i been in i came here because i had a car accident 3 month ago.i came in because blessings i got here at 1030 am it almost 4 pm and still have not seen the doctor

The ghettoes go here! It’s terrible dirty and they don’t care about their patients! My sons who isn’t two years old yet has been waiting in the E.R FOR 7 HOURS!! The staff is ghetto not the place you want to be if your feeling Ill they’ll let you die!

Don’t come here if you think you have corona or the flu you’ll be dead in the waiting room going 05 hours of waiting Not to mention everybody might be exposed to something that I have since I’ve been in this waiting room so long

Logisticare is the worst service Temple offers for its patients, my mother has to go to radiation for 6 weeks and in just 1 month. I have called more than 15 times always late and they have not even pick her up at home or at the hospital about 6 times already, Its disgusting service.

My mother had a medical emergency 7/27 I dropped her off at the hospital at 2:00pm she did not get a room in the emergency room until 1:00am 7/28. She waited in the ER for 11hours. Absolutely ridiculous. This is so unacceptable. Temples wait in the ER has always been a disgrace.

I wanted to give them a 5 Star review but they need to do something about the emergency parking! I took my wife there and had to walk her from the parking deck because we were not allowed anywhere close to the ER entrance with our vehicle! She was admitted because of something serious that caused here to become legally blind! When I left I had no money on me (you would not expect to pay to park when dropping someone off for a emergency!?!?!??? ) The care was OK until she was admitted into her room this was not a issue with the Medical care just the care from the floor staff! I have never seen anything like this anywhere! This was a few years ago before Google reviews were a thing its time I tell our experience! If you think you will ever need to go-to the ER here make sure you have cash on you for parking or good insurance for a ambulance ride! If you dont you will pay a small fortune for ride to the ER entrance!

The security guards are very rude giving directions and also I went to my 32 weeks pregnancy appointment today and a new student attend me and told me I don’t have to make another appointment, I don’t need to come back like what? As a pregnant woman I’ll never tried to have another baby here.

Arrived in a ambulance due to a car accident I had a head injury an also my knee was swollen they sat me in the waiting room for over 3 hours till I decided I couldn’t sit in pain anymore an went to another hospital. When I asked the guy who was doing triage why do I have to wait this long if I was involved in a car accident he said it wasn’t any beds available an I expressed how much pain I was in he did nothing but be rude. Don’t ever come here this hospital needs to be shut down.

I never had a problem. People go to Temple and have attitudes and expect people to bow down. No you need them

Marleena is a very nasty nurse and I hope shes not my nurse anymore.

My sister had to wait 5 hours for a port to be put in. It was supposed to take a hour n a half. Service needs a full overhaul at this hospital. No care for anyone. My husband has test coming up, Im going to have him go somewhere else. Dont trust this hospital anymore.

Temple hospital has always been a no no ! U fortunately another loss of our family member at the same hospital. No compassion from the very moment you enter. From the guards to the doctors no empathy. When you explain to patient relations they too show no care at all. I pray that this place begins to hire the correct people. So many run arounds and no answers. One person says one thing the next person says another thing. So unfortunate for the families who live in this community .

I just got my 2nd covid vaccine and the staff there was absolutely the best,nicest helpful people.

If you need help dont go there especially if it’s a emergency.They will have you waiting very long ,by the time you get help you will be dead.A man came in sick barely could walk and throwing up and said his sugar is high all they did was stand there and no one helped.This shouldn’t be a hospital this is a waiting room wanna get you in and out

My mom had a procedure w a wonderful cardiologist Dr. Vaidya, at Temple. Dr. Vaidya is caring and everything you would want in a cardiologist. Everyone we met in the cath lab (especially “G”) and all of the security guards on the first floor were welcoming and very helpful. But now my mom is in a room for a few days while they monitor her. She said that she had to wait 45 minutes after telling the nurse that she needed to pee (she’s a fall risk & needs assistance getting in & out of bed). This is not healthy for an older person that might be prone to UTI’s. I pray that she doesn’t come home with a bladder infection or UTI.She is not on a restricted diet but has only been given room temperature water to drink, and she was only given a menu the first night she was there. Since then someone just drops a tray off, which is never complete (ie, at least one item from the tray is always missing, even though the order form is on the tray showing exactly what should be on it). I don’t know about you, but I enjoy being able to choose my meals and I especially enjoy a cup of coffee in the morning, or at a minimum a cup of tea. How is it possible that the only beverage available is lukewarm water?! And why isn’t anyone getting a food order from her? She has asked for ice from the nurses multiple times during the last couple of days but is still waiting.We are very happy with the doctors but less than thrilled with the food service. And because of Covid, I can’t even see her and bring her cold water & food. It’s frustrating & disappointing.

Sunday 4 2021 12 30 pm my father 76yrs was taking to the hospital in the ambulance to the emergency and when he got there with alot of pain they put him on a waiting area and left him there like a simple animal waiting after a while they took him back by himself with no body because the covid protocol wich no make sence after that is 530pm and we havent heard anything about my dad we have being calling to the hospital with out any luck no answers we are so desperate for answers and we cant find any one this is the worst hospital 🏥 i just hope people read and understand what we going thru

I had lost hope in the Temple system. I went to the ER on 8/24/20 about 7:30am. The nurse ANGIE V. was amazing. She showed empathy was understanding and helpful. I had lost my hearing since Aug 2nd and had been seen by PCP, ENT several times. All Temple sites with no help. In this ER visit the doctor herself stated she didnt know what to do for me, but Angie made a suggestion which she followed and I can say that I can hear no loud horn. These doctors really need to listen to the patient and not assume everyone wants pain meds. ENT doctor clearly stated we dont give out any kind of pain meds. I didnt need any, I needed my hearing. THANK YOU ANGIE FOR MAKING TEMPLE GREAT!

Horrible security. No one bothers to wear their face masks properly and steal your things too. Incredibly rude and disrespectful! I got turned away because they wanted to violate my religious beliefs. Never will go here again!

I have been at TUH twice for pace maker changes. The doctors and pre operation staff is very good. The nursing staff are inexperienced, incompetent, and uncaring,. Very disappointing post op experience. The nursing staff is so much more important now specially when household members are not allowed inside to help.

Just visited Temple for some test blood work, chest xray, ekg and ultra sound everything was great. All of the employees were professional, pleasant & helpful. I was in and out in 3 hours. I read the prior reviews before going and needless to say I was skeptical . However my experience was great. Shout Temple U job well done! Thank You!!!!

I hate the emergency room they are super slow and youll be there 8 to 10 hours before actually being seen. Definitely DO NOT RECOMEND this place to anyone.

My daughter was there for over 20 day and all the nurses treated her very well took the time to snuggle with her

Temple hospital save my life. Suffering from the death of my son. These drs.and nurses are my life at Temple hospital. Still see my specialist and primary physician. Im a Temple Hospital patient. Save my life🙏😷

My dad had a very big heart surgery, since my experience from day one, 12-28-2020. through the unexpected surgery day, my heart almost stopped & I was feeling down, sad & crying my eyes out, but w/the grace of our LORD & our fam. & friends faithful prayers we got through this long process. My dad made it through. Even though still today I have to take my dad back & fourth to his follow ups & other unexpected appts. But so far the LORD has been on my side & I have been at my dads side from day one till now. I know Temple Hosp. for many yrs. has a bad reputation, but its not the hosp. itself its the ppl who work in it. Its true sometime they dont have sympathy for the fam. of the patient. I experience that the 1st time in ER. But w/my faithful prayers from the start that the ambulance came to my home, they warned me, I might not be able to go in w/my dad. But I did & had no hastle. When there is faith there is hope. I want to thank GOD 1st for allowing HIS hands to guide Dr. Toyoda & his team for taking care of my dad on his surgery day & how well & successfully it went. Also for all the nurses taking their time & kindness to reach out to my fam. & myself when we needed to know about our dad while recuperating & all the staff that were so kind & spoke w/kindness & love. Dr. Toyoda & his staff are #1 in my book & they are beautiful angels sent from our LORD to help us down on earth. OMG just writing this gives chills. When I went for my dads 1st follow up appt. I wanted to see Dr. Toyoda to personally thank him but he was out doing his angelic work. But I left him a thank you card, hoped he read it. Thank you angels Dr. Toyoda & team worker. Thank you Katie NP, my dads other angel. Love you guys. Many blessings to you all & the whole hosp. staff. GB💗🙏 Thank you for the priest who prayed for my dad & the teams prayers too on the day of his surgery. Thank you, thank you, thank you.

A good lung hospital

Temple sent my dad home on hospice, Penn Presbyterian believed in him and saved his life. I would never trust this hospital.

Temple university hospital staff treat COVID positive patient horrible as if they’re human beans, with no respect.

Since my car accidents, Ive had many problems & flares. Yesterday was a very bad & painful day for me! I had an appt with my Rheumatologist, Dr Arundathi Jayatilleke, she is great! I went there for a knee injection. I now have the most violent thoracic, cervical & now the left side of my throat. Anyway, Dr J gave me a few injections in the upper area of my back & I was relieved of alot of pain. Its horrible to slightly turn your head & you get body crushing spasms, to wear you have trouble breathing & swallowing. So, I thank Dr J, for being caring doctor.

A good place to work

Avoid this hospitals CT scan dept. I accompanied a Syrian refugee yesterday to get a CT scan. They had gone on their own before two weeks earlier and were told that the procedure was not authorized. His letter said to go to his doctors office in the main hospital by 9:45am. We did and were told we werent supposed to be there, to go to the Boyer Bldg. We did, Logged in, waited, saw the intake clerk and were told the procedure was not authorized. I indicated that was unacceptable because we had been told to come for it. The clerk went away, came back, and said it was okay, to go to the CT scan waiting area. A staff member took out paperwork. We waited over two hours before I let them know we seemed to be overlooked. I was told our appointment was for 3pm. How is that possible, to have a doctors appointment to evaluate the results at 10am and have the scan being evaluated at 3pm? Again they relented and took the patient next. We then went back to the doctor to get the results of the scan. There I spoke to the patient relations mgr and his boss to get them to not put others through the same thing in the future. It is so stupid, incompetent, and bureaucratic it is almost hard to describe. The hospital botched the appointment telling us to go to the doctor first, not having the authorization, and not spotting or letting us know the appointment was at 3pm, And this was the second time the refuge had been told there that the procedure was not authorized. It was authorized, at least once and most likely the earlier time also when he was told to go home (after a difficult trip to the hospital).Its mind boggling how disorganized the place is. Somebody should be fired.

The two agents tried their best to get me connected to the ER department to make sure my minor nephew was admitted but they don’t even answer. They’ll pick up and hang right up without seeing what the call is about. Then tell you to call back.

I recently just had a baby here. Im more then excited to write a great review. All of my nurses/Physician were friendly and explained everything so that I could understand. My c-section went smoothly. My recovery is going smoothly thanks to them. I would highly recommend.

Great hospital.Friendly, professional and a very caring individual.I would highly recommend.

Great hospital where I had several of my children

The lady that checks you in the ER is rude. They wouldnt let me see my mom who was rushed to the hospital. They lady gave me a number to call and noone answered the 1st couple times. Then someone would answer then hang up. This happened from 8pm til 1am. Now their giving me the run around. I understand do to covid19 the hospital have changed some rules, but at least answer the phone and give correct info. Unacceptable poor!

Rib is busted, in the er with 7 hour wait time and the most rachet security

Care Teams do not read emails sent via patient portal, questions nenevr got answered (Urology and Endocrine department).

My husband was scheduled for a heart catherization at 11am. He was finally taken back to cath lab at 2 pm after I complained. His procedure was finally done at 430pm. We were not given any explanation as to why it was so delayed. I will not be going back to temple hospital. I already found a new doctor. Poor customer service.

I hate going to temple hospital the doctor they come and tell you one thing and straight up tell you there nothing wrong with you then the next day or the same day they switch there word up and make you look like you miss understand what they say they have waiting in the waiting room for hour then they have you sit in a room all day just to tell you there nothing wrong with you

My sister has been to the ER there several times and each time had to wait hours to register and be seen on the back. She is a heart and stroke patient but that does not seem to matter to them. She was brought in tonight to the ER by ambulance because she fell and her breathing was labored. She lost oxygen. As of 11:21 tonight she still has not been seen and is still waiting. If this is how you run an emergency room, maybe you need to rethink your strategies. I wish she could have been transported to another hospital because Temple Emergency Room is not the best.

We lost my mother 2 months ago at Temple Hospital. The experience and lack of compassion was heart breaking. I’ve called to speak with someone and went on line looking for someone to speak to about the terrible service my family and I had during the worst time of our lives. I pray no family will ever experience the inconsiderate and horrible unprofessional service we had at Temple hospital. I will never take anyone to this hospital again. 😡😢😡😢😡🥵

The worst, unprofessional,dirty, place I ever been to they had me sitting for five hours before being seen I was irked the ambulance didn’t take me to Jefferson the employees was extremely rude I became depressed of the whole situation I rather die then go back there

They never answer the emergency room phones ... what are they there for

Worst experience I’ve had at a doctors office. My appointment was at two and I waited until 4pm until being seen my a nurse and another hour after that before being seen by my doctor. The staff clearly lacks organization or efficiency

Great experience.

Just terrible. I went there for a check up on my ovary cysts that were giving me troubles and I asked the doctor if she can do a CAT SCAN to check up on them and her exact words were “Do not tell me how to do my job”. I left out of there still in pain, still scared and not confident that I was okay. Just a bunch of miserable doctors getting paid to do nothing. Will not recommend at all. Also not as sanitary as it should be ! Shut this place down, or remodel the whole staff. Ridiculous.

This is the worst hospital I’ve ever been to. I was experiencing chest pain and took an ambulance to the hospital just for them to throw me to the side and have me sitting here for hours! And then I asked when are they going to call me back and was told “I don’t know, it could take up to 4 hours.” 4 HOURS! This is completely unacceptable! This is the first and last time I will ever be coming here again. If I could do 0 stars I would

Everyone has been extremely hopeful and professional.

Temple saved me multiple times. Your surgeons are the greatest. Love you guys.

There needs to be big changes to the hospital. Everywhere I went in the ER there was blood on the floor, the waiting room, the bathroom and the room they put me in. The staff stood by and watched as a patient in a wheelchair was soaking in her own urine and feces for HOURS. It started to make a puddle on the floor but no one came to clean it or help the poor woman. A woman pointed out a sign that says we shouldn’t be exposed to bodily fluids but nothing was done. A nurse walked by the patient and the puddle and said it smelled horrible but did nothing. In the room they brought me back to there was dried blood on the floor, my friend pointed it out but it wasn’t cleaned up, Instead he threw a sheet over it. And I heard a patient calling out for a doctor or a nurse and everyone ignored him because they felt he didn’t actually need help. Lastly, when I called because I had an issue with my medication, the nurse rudely told me she couldn’t do anything because I picked up the prescription already. She said I should’ve said something before but I had no idea what the medication was before hand. I’ve never been in such a disgusting, unclean, unorganized and unprofessional hospital

Was supposed to have a telehealth appointment over the phone with the rheumatologist me being a new patient and here we are at 7:27 pm and I can fully admit I never spoke with the doctor today... my appointment was at 1 pm. The staff was useless, rude and clueless. I waited a month for this appointment. I’m a lupus patient in pain, can barely function at work in a busy pharmacy and I would’ve loved to speak to a doctor today. Makes me miss my old rheumatologist in VA where I am originally from, who would never ignore a patient. This office obviously doesn’t care and I will be going somewhere else, hopefully my body doesn’t fall apart by then... thanks for nothing.

My wife and I gave birth to a lovely baby girl and everyone and Temple hospital were soooooo helpful!! They knew their stuff and gave us information that we needed. They even helped us with demonstrations on how to care for our baby. The nurses and doctors.... I tilt my hat to them!! So nice with every step of the way. Good job Temple!!

My doctors at TUH are exceptional and caring. Lately, though, I have been unhappy - to say the least - with their telemedicine service. I was expecting a virtual health consultation from one of their top doctors through Zoom or any other platform of their choice and, instead, I merely received a phone call, that was billed like a regular visit. In year 2020. A phone call. I would have appreciated to see my doctors face at least.

They gone leave you in the waiting room until you die

My doctor referred me to Temple for a lung transplant in November. I called they have gotten my referral. Every time I call starting in December to get scheduled for an evaluation the person takes my name and says that I will be contacted but no one ever calls. I have called four times within a two week period and have received no call yet. At this point I am ready to give up on Temple and ask to be referred elsewhere. Do they understand it’s a matter of life or death for me?

Temple hospital just killed a family member because they dont need to perform serious operations that are not there specialized in. Also the hospital is very filthy I went there years ago and got a rash from being in the ER rooms so I never went back

Worst experience ever!!! Too many details to list!!!Michelle Long

I¨m only giving this a 5 star bc i was born hear

Who ever answers the phones, very rude, cuts people off, doesn’t let them finish talking.

My experience at Temple was exceptional. Thanks to the Transplant Team and Medical staff for their hospitality. I take the opportunity to recommend this hospital to others. Job well done.

A fantastic hospital with very caring and diligent doctors and nurses. I had an unfortunate stay on the pulmonary unit and everyone really listened and made sure I (and all the patients) were given the best possible care and treatment. They are all professional and even the food service was timely and tasted pretty good considering its a hospital. A big thank you to the blue pulmonary team!

Im not sure whats going on my cousin has been in and out since mid December and now he has to have a foot removed because of a infection they should of found it before it got that bad since he was under there care

I work for the university and even in a rough area. The doctors are very good

Wish i could give them no stars. Every time my mom stays there,the nurses treat her bad and dont even respond to her room when she needs them. They see that call button going off and just ignore it,they are constantly on their phones..not paying attention.

Temple University Rheumatology Dept. Wonderful cohesive Team . Friendly, professional, courteous, knowledgeable, caring staff.A little challenging to schedule appointments within 30 days so once you have one you are best to work around it.

Absolute worst hospital I’ve ever been in the people that work there are all ignorant there’s all kind of OSHA violations, one time I asked a maintenance manager where I’m supposed to go for a cat scan and all he says is that’s not my job to show where that is, I thought at hospital’s patients came first apparently not at temple as patients are dyeing that’s just more money in the doctors pocket

Worst experience I had when I first had my daughter in 2012 they will had all the students in the room while you having a baby . Abington is the best hospital ever and penn to have a baby they will make you feel comfortable and no students in the room

The services and staff at Temple Hospital were very good this past weekend when my spouse was rushed to this hospital. Security-Miss Fisher, couldnt have been nicer and was with my daughter and I with support and care while we awaited his arrival. She is totally professional and got us through a tough time. The hospital was clean and the staff kind and efficient. I would not hesitate to recommend Temple Hospital.

What a phenomenal staff. I was offered directions numerous times just by staff members passing me in the hall and noticing the confused look. I spent the night in the family room and the nurse brought me a blanket . I cant say enough about how well our loved one was cared for. Thank you.

Hi ! First of all, let me begin by saying I am a veteran, but love going to Temple Hospital when I have to. Ive been to Temple probably 6 or 7 times in the past year either through the ER, or follow up care. I like Temple because the people always have this attitude of caring. In all my appointments, I was greeted professionally and treated as promptly as possible. If I had a question, the person whom I was asking for information made sure that my question was answered. I have never encountered a rude employee. Being in a hospital for a 3 week stay can be challenging. I found the nurses, and doctors at Temple very communicative and understanding. They were always very good about sharing information with you. I never had any procedure surprised upon me. I was always made aware of what the next step in my treatment as well as my options.

Waiting room was terrible

I had a stomach ulcer bust my stomach open. I was in so much pain but here on the 9th floor the doctors and nurses were great. Gotta pick a new primary dr maybe Ill pick from them!!!

Reviews should be able to post zero stars..........I am fortunate to have had a litany of positive factors and facts that enabled me to ensure that my child did not die as a result of Temple University Pulmonary Department negligence.First, foremost, and always, my child has me.“I” was threatened by the office manager that my child’s care would be asked to be taken elsewhere. That “she and others discussed it.” Because pulmonary is indicative of something minor and warrants no immediate attention. Because talking about a patients mother is deemed professional practice. Because having attended ZERO years of medical school she can educate me on my child’s lung functions. Or any for that matter unregurgitated!Dr. Gerard J. Criner should be aware of exactly how patients and their families are treated by non medical staff members. How their health is negatively impacted. People who are the first face of the department and supposedly in a position to assist. Not depress and add further strife to ones already ailing body/mind.For a medical facility of this financial magnitude, political magnitude, societal magnitude, the scheduling is the most backwards, nonsensical, system implemented since dial up. The fact that an untrained medical professional is to assess individual situations “over the phone” to determine when one can be seen is ludicrous.That or representatives require retraining.Laughable, I think not! I called every other day in December as suggested. Getting no where there. I called every day in January even pleading to be put on a list if someone can not make their appointment.Once in the office the experience offers no further delight. That is unless it is in watching three females sit at a desk chatting the day away about Nothing job related instead of exhibiting common decency to come over and announce that your wait will be a bit longer than expected as a result of.........Nothing, Nothing, we waited 90min, classes were missed, work was missed.NO ONE WHO WAS SUPPOSE TO APOLOGIZE DID SO.This is not about Patient Experience, so do not think you can hand me that load. Notating something and addressing something are two different coins.

Staff was surprisingly very nice compared to other hospitals. Dr Friedenberg was amazing and very helpful with everything. I wish I could make him my primary doctor. Addressed all of my concerns that were not even in his specialty.

Denise G was very rude and has no customer service tact! She needs to be retrained on phone etiquette!

Great hospital in North Philadelphia. Really like that it’s affiliated with an academic medical school institution. Always professional.

Dr Rodrigo Valdes Rodriguez gets 2 thumbs up from me, seen him while at an appointment with my Mother, he was very nice, understanding and answered all questions without rushing us out. The receptionist, check in and out staff, and medical assistants were also excellent at the time of our visit to Temple Dermatology, thanks and God Bless!

Terrible hospital, I was supposed to get treated back in February at this place but they left me in my room even after closing hours. I had to speak to security and changed sent to a different hospital. Which is worst they havent helped me at all whatsoever since like May. They don’t contact me at all or keep up to date with me. Terrible experiences in this hospital.

This must be one of the worst hospital’s in Philadelphia I wish I could give them no stars my son which is 26 years old was taken to this hospital by ambulance with chest pains,could not breath,high blood pressure,could not stand up and they threw him to side and told him he was number 23 and had to wait to see a doctor,he was in so much pain that he had to call a Uber to take him to another hospital I am his mom who lives in Buffalo N.Y. my son was frantic and so was I me and him stayed on the phone until he went to another hospital after all of this I called the hospital 5 times and only to be told by the rude staff that I could not speak to anyone after the 5th time I was hung up on this hospital is unprofessional and I can see a lawsuit waiting to happen