My parents were admitted to several hospitals over the last 3 years, and this hospital, by far, was the cleanest, most professional hospital we have been to. He was specifically in the stroke ward, and they were so patient and kind to him, and took the time to know exactly what was happening with him, unlike other hospitals where they dont even bother to pull up his chart or take any type of precautions. Excellent experience here.

My husband arrived at the emergency room with mild chest pains that quickly escalated into a very serious heart attack with 100% blockage. It would not have been survivable if not for the quick actions by the emergency room team and heart surgeons. They rushed him off into surgery and saved his life, and he has recovered completely. We will be forever grateful to Advent Health. Our whole experience there was positive from beginning to end. We felt so much better, knowing we were in good hands. Everyone we dealt with there was wonderful. We are so grateful... Thank you, thank you!

My thanks to Marcia, who managed the 3rd floor Alden Street parking garage people traffic. Such a nice lady. She is the first person many visitors see on their way to the hospital.

Do not come here for accurate Covid Testing. I scheduled a covid test online, nobody asked if I preferred a Rapid or PCR. I was given the rapid test (negative)- again without letting me know or asking which I preferred. Also didn’t ask if I wanted a flu or strep throat test to rule those out.My symptoms worsened and when I went back two days later they said a PCR test wasn’t “medically necessary” because my rapid test was negative. Also told me the PCR would cost $200- or I could wait 10 days and come back for a free test.Do yourself a favor and go to the free testing site at Barnett park OR Guidewell on Semoran. They ask you exactly what you want and don’t just try and rush you through!

Absolutely disgusting and terrible place to go. Unorganized and improper communication with nurses. The nurse I had did not care. The restroom was nasty with diarrhea all on the seat. The nurse sat on my bed with no mask on. She left blood all around my iv line in my hand. no idea of what tests I was supposed to have and the dr didnt even bother to see me beforr discharge. prescribed me prescriptions but couldnt tell me what was weong with me. Dont go to there they will not help you.

This place is downright awful. Was there back in April experiencing a high viral infection that was affecting some of my organs. The doctor and nurses were very rude, went as far as to yell at me for asking questions about what I had. The nurses just casually walked around talking about their weekend plans while people are seriously sick and in pain. I’m sure this can’t be said about all doctors and nurses working there since it is a large hospital that is a state of the arc facility. However, the doctor and nurses that day were some of the worst people on earth who should NEVER be trusted with people’s lives.

Came in for a procedure for my son. It was a little scary but the staff were amazing. They explained everything and kept me up to date during the entire process which made me feel comfortable. The procedure went well and the discharge was quick so were happy all around. Everyone was super friendly and the place was clean too. Hopefully I never have to come back but I believe Id be in good hands if I do.

I visited once this hospital the doctors and nurses are very kind caring and nice I recommend this place.

The nurses here have been so very patient and kind from the very beginning and Ive had to come back less than 12 hours after surgery due to complications. Every person who has been my nurse has been so kind and caring, even nurses who have not been assigned to me. Nurse Gaius, Nurse Melaca, Nurse Grace and Nurse Marienn have been my assigned staff so far but I have also been helped by Nurse Cyndi, Nurse Bao and Nurse Jose. Wonderful staff

My god. What an absolutely abysmal experience. Had a broken wrist, sat in the ER for hours with no painkiller, no anything. Just holding my broken wrist up in my hand.Then once I was in the emergency room, another series of hours transpired. Finally, after sitting there writhing in pain, an ER nurse finally took pity on me and provided me a pain killed, knowing full well I was sitting there holding a broken wrist. After a multitude of xrays, I finally was returned to the office. The coordination was so awful, the Ortho tech finally came and wrapped my arm, and then the doctor walks in thirty minutes later with the same materials to wrap my arm not knowing it had already been done. Then, I asked them repeatedly to send the prescription to a specific pharmacy, they acknowledged this. I get to the pharmacy, and nopeeeeee, they sent the prescription to the old pharmacy I specifically asked them not to use. At this point, I had no idea where they actually sent the prescription and the CVS pharmacy closed so I had to go a full night without any painkiller with a broken wrist. I woke up the next morning to a text from CVS halfway across town (the one I specifically asked them not to use) informing me that my prescription was read there.Then the billing came. At the hospital I was told by the billing specialist the total bill would be $1,300.00 and I paid $300.00 towards the bill then and there. Then, I get a bill saying the total I owe is approximately $1,400.00, despite being told something completely different, not to mention the extra unknown bill I received from the ER physician. When asked to provide a response as to how the bill miraculously became inflated, no one could provide an answer. Terrible experience.

Worse surgery experience ive ever had in my life. Starting with sitting there in complete pain, because they took 4 months so schedule me. Finally get a day, they call at the last minute to reschedule for a further date. I finally get there and when I do I have to wait another 4-4 1/2 hours until they take me to the operatoration room... Surgery went okay I guess. Wake up in recovery room hurting so bad I couldnt even move I couldnt do nothing by myself. I proceed to tell the surgeon and drs that Im still in severe pain which they do nothing about. I wouldnt recommend going here if you were dying...

I’ve been here twice in the past 6 months for two procedures. Recently I had a procedure done with the CIE department in the main hospital campus. For both procedures everyone I encountered was friendly, professional and explained everything to me. Even the Doctors were joking and friendly, very encouraging putting me at ease. What stood out for me was the two nurses Ramon and Ofelia at CIE. Ramon was joking and spoke to me like a brother would. Meanwhile Ofelia made me feel like my Mother seeing about me..😁😁

Amazing Hospital. Huge but easy to find your way around it. $6 Valet. The multi story parking is a bit of a walk.

I took my daughter to the Advent Health ER clinic in Lake Nona. We were checked in by 2 receptionists, we interacted with 1 security guard at the front, we interacted with 1 RN who conducted a quick assessment of my daughter for no more than 5 minutes. She used at most 1 glove, looked at my daughters injury and said she did not recommend any treatment. That was the total extent of our visit, no testing was done, no medicine was given, we did not even use a bandage for her injury. At most my daughter sat in the bed in the hospital room so you could say they needed to clean the sheets and sterilize the room. We were in the building for less than 1 hour and given absolutely no treatment, just 4 employees worth of time for less than 1 hour each. Advent health has subsequently charged us $1,500 and climbing for no care whatsoever. I have attempted to follow up with them to resolve the overcharges and have received no feedback other than “that is how it works”. This is not acceptable and is a disgusting abuse of a perverse medical system where there is no accountability to those of us needing medical care. Their attitude is to utilize our emergency, like our fear for our daughters health and extort us after the fact for every penny they can squeeze for it. They are not forced to proved a statement of care and costs that we can verify. It’s simply, get them through the door and charge whatever we please. This company is an atrocious, despicable institution perpetuating all that is flawed in the American health system. Anyone seeking medical assistance should never consider Advent Health, you would be better off not getting medical attention then going to this place that will exploit your vulnerability for pure profit.

While the care we receive when we go there is good, the ability to call and converse is next to impossible. They have surrounded themselves with a telephone system that either puts you on eternal hold, says leave a message and well call you back (which they dont)

Each and every time Ive gone into the Advent Health Facility in Orlando for an appointment Ive gotten the greatest help and service you could possibly get. They are always looking for ways to make sure they you get the right help and assistance. Its a special place where you actually have a great relationship with the faculty on staff that are helping you get better?

I was admitted up to the transplant floor of Advent health and can genuinely say that I’ve had superb treatment. I’ve had THE most considerate nurses. I feel like in a time of anti-intellectualism as an immune compromised person it’s hard to know if people will appreciate the urgency of your needs, but they never fell short. My nurses and the staff that made this possible, namely, Andrew, David-Paul, and Nickesha went out of their way to not only provide treatment, but compassion and comfort. I love that they were drawn to this profession because they have all the skill of proper bedside manner in addition to always being on the ball; they saw me as a “whole” person and gave me “whole” care. It takes a special kind of person to work in the house where sick people live and spirits are always down.

Don’t go here they will charged you excessively for unneeded treatment that you will have to pay later. My symptoms were stomach pain and vomits. I think it was something that I ate. I went to Advent Health urgent care but it was full so they send me to another one near. Once there, the receptionist told me that I needed to go to Advent Health Hospital which was also near to receive treatment. By that time, my pain was gone but I needed Rehydration. The first thing that I ask was how much they were going to charge me but couldn’t say until the doctor saw me. They never explain what they were doing to me or about the charges. When the doctor ask about my pain I say a 3. For being there less than 4 hours they charged me $17,640.00 and never did the Covid -19 testing. Beware!

THE CASE MANAGER OF THE FIRST FLOOR WAS LAZY ENOUGH TO LEAVE MY LOVE ONE WITHOUT AN OPTION. THE FOOD IS OK, THE PRIMARY DOCTOR WAS ON HARRY TO DISCHARGE MY LOVE ONE. THATS WHY FLORIDA SOUTH EARNS JUST ONE STAR. SUGGESTION TRY TO MAKE A DIFFERENCE IN THE LIVES OF THE PATIENTS AS CHRIST DID WHEN HE WAS ALIVE. BECAUSE IT TAKES ACTION THAN WORDS.

Husband has been in 3 times this year and all three times have been HORRIBLE! From wound care (or severe lack of care) to the Hospitalist to nursing care and patient care. I used to love this hospital! I had my children here! I don’t care if COVID now has caused staffing problems, then hire more people or let family visit so the patient doesn’t decline! Has this location just gotten too big? Or are all Advent hospitals like this now. My husbands care verges on malpractice! It’s disgraceful

Doctor in as a patient...we always grade harshly, but in this instance, its the best hospital care Ive ever received. Better than anything Sentara or Riverside has dreamed about. From admissions, to emergency, to daily floor care, and then to the food service lady named Fria were the best. Dont lose these employees!

Please note that the pediatric surgeons did an amazing job on my sons surgery. The nurses did a great job caring for my son after the surgery. However, I am highly displeased with the way the parents are catered to during the whole process. Parents are not provided with meals during the stay which forces you so spend a ton of money in the overpriced cafeteria downstairs or leave your child at the hospital to get food elsewhere. They provide a parent bar which is almost always empty besides some sugar free cereal and milk. To my dismay do not even provide us with a cup of coffee. They provide one couch for one parent to sleep so the other is just left to sit in a chair the whole night. We asked if they had another chair that possibly reclines or something the other parent could sleep on and they could not remedy the situation. The door to the bathroom was broken and the toilet paper dispenser was broken as well. My advise is to choose a different hospital if your child has to stay for a few days. To top it all off we used valet parking and went to the car the next day after our sons surgery to grab an item and found our back window slightly down and the doors locked with the keys sitting in the cup holder, luckily it didnt rain and we knew the code to open the door and retrieve the keys..very sketchy. We are so exhausted and ready to go home!

A place of no accountability and no care. All you are is a piece of meat with a bag of $. No information and no ability of any staff to be held accountable. They make promises they won’t keep. They say they are accessible but deliberately give you wrong phone numbers. They move the patient and change the care without explanation. They break your cell phone, lose your hearing aids and misplace your ID and credit card. No one takes responsibility for anything. They deliberately use their Byzantine bureaucracy to confuse the patient and family. They offer no clarity on progress or next steps for release. You call the # they give you and it rings 15* minutes without answering and then it disconnects you. If this is a Christian faith based outfit - that is a lie straight outta the pit of Hell. Stay away stay away.

Caring and knowledge at the top of its class! Food for the cardiac patient less so. Very bland, unfortunately the staff is next to none...just wonderful.

Sent on a wild goose chase between 2 offices to fix my torn tendon. I called both offices which I was told and each office kept saying to call the other I called over 25 times driving both crazy and my self. Noone helped they called each other and they both called me back saying to call each other again. My arm is not repaired I was then told by one office to use another provider and not use advent health because theyre not competent. I feel I was denied treatment and service for some unknown reason. My referral was for advent I spent over 1200 dollars to be neglected. I hope this is grounds for a law suit as Ive waited my 2 weeks as told for a repair window to sew my arm tendon. I hope someone can help as I need a NEW SCAN DONE AND APPOINTMENT FOR XRAYS AS TIME WENT ON AND NOONE COULD HELP ME !!!!!!!! How can you treat a patient so disgustingly.

Good hospital & good surgeons but SOME of the nurses lack patience & empathy. I understand, Its not an easy job, but you have to keep in mind your patient is in pain and going through a rough time while recovering. Otherwise, this hospital is beyond amazing. I spent a week in ICU and it wasnt too bad I just wish they allowed younger visitors.

I was a patient for several days at this hospital about a week ago. During this visit I had encountered several workers that left a good impression for me. Lola was my Daytime attending Nurse. She is a very mild mannered person and knows her job. She smiles and directed all her attention on me. She left no question unanswered. Alex and Alaa were my daytime Techs. One was in training but them working as a team made it hard to know which one was in training. These two ladies came in to check my vitals but they also talked to me as if they knew me. They made me laugh and always popped in to check on me. Yavel was my night Nurse. He was full of energy and on top of his game. His work habits are on point, never skips a beat. His smile is warming and his voice is soothing. David was my night Tech. Although he was not a man of many words, positive energy was all around him. He checked on me as needed. Always checking to see if I needed anything always with a smile. Awesome group of people taking care of me. Thank you Guys for a job well done. A star for each of you.

Just recently completed emergency Gallbladder Removal Surgery, very happy and thankful for everyone’s care and attention there. Thank you all 100% for being there for us in Orlando. I’m recovering nicely and very very very pleased with the whole experience from the Centra Care, to the ER, to admissions, to Surgery, to discharge. All Top Notch.

I ended up going into labor at 32 weeks and was hospitalized here and then my son stood in the NICU for 26 days. The staff on the high risk maternity floor and NICU are amazing.

This hospital is extremely busy as compared to some of the other hospitals in the Central Florida area. I stayed there for about 4 days and received good care. However, the wait time just to get an MRI was excessive. They were so backed up in that department. The wait time was over 24 hrs long unless you have a stat order for MRI then the wait time is cut down to maybe 2-3 hours.

Had to call this hospital 3 times yesterday due to their lack of care towards my fiancé. It took them over 5 hours to fulfil a request for simple pain medication, over 4 hours this morning to get Apple Juice, and over 50 minutes yesterday to fulfil a request for ice; in fact the ice issue was fixed by the lady at the front desk within 2 minutes of the second request...what the nurse was doing in that timeframe is completely unknown. It should not take anywhere near this long to fulfil these simple and basic requests; especially when someone is in the hospital for a medical emergency. On top of this, when she finally got pain medication (5 hours later) it wasnt in a form that she could ingest. She had nausea and had not been able to keep anything down. So, of course, she immediately throws up the medication and it does nothing. Then she gets denied any additional pain medication after this. Apparently this hospital doesnt have liquid forms of pain medication? I saw them use it in the ER, when we were there, so the ER has access to things the hospital doesnt? Im not a RN or a DR, but that seems off to me.After having to call multiple times yesterday, just to ensure that the staff here would do the bare minimum, I was told all 3 times that I would receive a call back when the issue was resolved. Im not sure if they were too embarrassed to call or what, but Im still waiting on a call back from 3pm yesterday. They obviously didnt fix any issues either though, as the care continued to be extremely sub-par. So much so, that my fiancé had to AMA herself out of the hospital; as she felt like she was being severely neglected and would be more comfortable just dying at home than staying to receive any sort of treatment at this horrible facility.In addition to this, different nurses and Drs told her different things. Tuesday night, when she was omitted, she was given a diagnosis of an issue that required immediate medical attention (surgery). Last night, a different nurse confirmed the diagnosis. Today, when the Dr arrived to see her, he saw absolutely nothing (how?) and was going to discharge her and schedule a follow up in a week. My fiancé cannot get up or walk, and is in severe pain. How is she supposed be home for a week when she cant eat, drink, or take any meds orally? I really think that they were discriminating against her based on her insurance (Medicaid). They just wanted to keep here there, uncared for, for as long as they could until the insurance ran up. At that point, since theres no $$$ to be made, they just stop caring. Well, stop caring is maybe the wrong turn of phrase, as it seems they never cared at all; based on the treatment she received.TLDR: The staff doesnt care about the patients. You are better off dying at home surrounded by loved ones, or getting your surgery done in a back alley. At least the back alley person will most likely give you pain meds, something to drink, and ice.

Great surgeons and staff. Very knowledgeable and thorough. Highly recommend

They took very good care of my niece who Had leukemia. And when times were hard they gave us hope they have art therapy music therapy and other things to help people keep their minds off of dire situations

My dad was brought here for care. The staff here are helpful, kind, and very attentive. They respond quickly to request. I have never been in a hospital this great. They answered our questions. Best hospital ever. Thank you.

The room that I got was very old and cripy the equipment is falling apart and the room looks like a jail cell.I went to take a shower and I couldnt because the shower faucet did not open.The food is terrible and the room service virtually is not exciting.The only reason. I stood is because the medical team is great.I spent 10 days between Celebration and Orlando.Hopefully I dont have to come here in a long time.

Our family as a whole was extremely well cared for a few years ago when my daughter was brought into the pediatric ER for rapid heartbeat and later diagnosed with SVT.During her initial treatment, we were all very scared and the team of nurses were organized, calm and compassionate. The nurses took my other daughter to a separate room to color and stay calm. I was allowed to stay overnight in a Murphy bed alongside my daughter.Last night my daughter had an SVT episode. I called the ER and spoke to a tech. She helped me care for my daughter at home with education on proper medicine dosages.She is doing great; thank you again for your wonderful care! God Bless.

Totally give up on this place! Have been to this emergency room several times over the years and I need to stop going there. You rarely feel as if anyone is truly listening to you. The attitude towards the patients is very condescending and dismissive. Unless it is by ambulance, I will be going to the Altamonte facility, they offer much better service and experience.

The care received from Advent is superior. The communication between Nursing staff and between different floors when a loved has been moved is less than desirable. There needs to be one registration when a person is admitted to gather information needed. Not 2nd day and 5 phone calls within 30 minutes from 5 different people. Nurses need to be trained on how to address the family as well as the patient. When it should say on a chart notify daughter of any testing than they should be notified not find out about it a day later then when it was ordered and having the procedure being done when they get to hospital. All in all Advent is my hospital of choice

Brought my elderly mother to the ER for leg pain ( she has a history of strokes) and the front desk was very attentive. Our nurse Stephanie was awesome!

I’m in the EMERGENCY ROOM and there’s a lady who has their light and alarm on that she needs something behind a closed door and a nurse gave me attitude when I called it to her attention. It had been going off for over 2 minutes.. if I had sounded the alarm in the ER THAT I NEEDED SOMETHING I would hope a nurse would come SEE WHAT I NEEDED!!!

Unvaccinated nurses. I can’t believe this. I estimate 30-40 % of the nurses aren’t vaccinated. I have already been here for 7 shift and 4 shifts were vaccinated after I was having an anxiety attack about this . When I recently tried to refuse care from an unvaccinated nurse I was told I would be discharged if I didn’t except their care . I have cried many times in this hospital downtown Advent Health hospital. Don’t come here . Get fully vaccinated Please . ALL health Care workers should be vaccinated and it would be great if the insurance companies would mandate not paying the bills of patients that get Covine that are hospitalized that can’t prove they have been vaccinated. Help me fight for this and mandate all health care workers vaccinated. So.. sad

AdventHealth is great hospital. Unfortunately outpatient check in is not good at all. We came in with an appointment for 10:00 a.m. Weve been since 9:30 a.m. to check in for a procedure. It is now 1:00 p.m. We have not been seen as yet. We are asked continuously what is going on and how long do we have to wait every time we asked we have been put to the side and the door close in your face. The doctor is waiting for us to do the procedure what we cannot check and the staff needs to be retrained and to talk to be professional because they are not.

This review wouldve been different had one of the personnel in fellowship been more interested in not only her patients but being a compliant doctor representative. Fitzsimmons has a horrible bedside manner for a young promising physician. She disregarded my concerns. I find it disheartening when a young professional in the medical field would rather dodge patient questions or follow up. This is a testament to their character.otherwise I found the care quite Personable. Most of the employees were very eager to help, kind and empathetic. A select few showed some confusion or simply misinformed.

It is very large, staffs of hospital are nice, so cute

This morning I had my second COVID vaccine through AdventHealth. Unfortunately, I got the call to pick up my sick child while in route. So off we went to get my vaccine as I didn’t want to miss my window. While there, of course, my child didn’t feel great and we had to quickly reroute to a trash can. I want to give kudos to Kimberly, RN for being kind and helping us. You showed above and beyond compassion and caring for my child as he got sick. He wasn’t the one you were supposed to be caring for, but you noticed he was sick, and you didn’t hesitate to help. Thank you so much for helping us this morning and truly showing what being a health care worker is about. I do want to mention we had several people that came over to help, Kimberly was just the one that was wetting paper towels and stayed by our side. AdventHealth should be proud of the work they are doing in the community and the workers they are hiring. Thank you for caring for one sick child in a vaccine parking lot.

I worked on the construction part and Brassfeild n gorrie was good for the most part but they are very unprofessional and have Forman who need to be replaced

This is a a great Hospital and institution. Taking care of sick people is more than just challenging. They have to be compassionate in the most challenging of circumstances. Advent Health does a phenomenal job! They cared for my husband when he was injured/incapacitated and he made a 100% recovery. The skill and training of the physicians and nurses was obvious and unparalleled. Thank you!

I’m having a stress test done with nuclear medicine and the stress test is being done by a nurse without a cardiologist being next to me! I’m a nurse with an extensive experience doing stress test back in Puerto Rico and we always perform the test with the patients cardiologist been next to the patient monitoring everything. Advent Health you and your system have an F- from me. Worst hospital ever!

Let me just start by saying that my negative review is in no way geared towards their care , it specifically refers to recruiting and how applicants are treated.I had applied for a position at the Orlando location and received a call right away from Alexander Hudson to set up an interview with leaders of that team. I accepted and was excited at the possibility of being able to finally become a part of the AdventHealth mission. However, neither participant listed for the Microsoft Teams meeting were in attendance. I sat there for 30 minutes waiting for my interview, which never began. I called the recruiter to follow up and to inform him that maybe there were issues with the meeting but I NEVER heard back from him. I left 2 voicemails following this ghost interview and an email but no response at all. Frustrated with the situation, I decided to call in to HR to see if someone could be of some assistance and ended up on an employee line with a woman named Sharon. She claimed she was trying to be as empathetic as possible although it was clear she wasnt fully listening and she proceeded to tell me this happens all the time because we have so many applicants. A whole week later, I finally see the applicant portal has been updated to let me know that I am no longer being considered for the role.I completely understand if another candidate was selected and they decided not to move forward with me, as thats just what happens. What I cannot understand is how this happens all the time simply due to the volume of applicants. Seeing as I worked with a specific recruiter, the least he couldve done was let me know that the meeting/interview would be cancelled because another candidate was being selected, instead of leaving me hanging. I find it to be completely discouraging to aspiring applicants and completely unprofessional. If this had been an in person interview and the applicant was the only participant to show, I would think that reflects poorly on the recruiting team. Applicants time is just as important as that of the recruiters and there is no justification to have someone set up for an interview that was never to happen or to simply not attend a scheduled interview without providing some kind of notice.

During my newborn short stay at the NICU level 2 Which was extremely hard for me, I felt she received the best care in the world. The nurses (Sheila, Eleanor, Diane), Aprn Conrad and physician Kamdar were extremely caring and supportive for us parents. They treated my baby as their own. I will always appreciate their service and they way they treated my family. I am 100% sure that they give this same treatment to their other little angel patients. God bless them ALL 🥰 and thank You for your service.

Champions are made here. Legends and legacies reside here. Myths and the greats belong here.

MOST of the staff were fantastic. The food was horrid! Disgusting! Nasty!

Great staff very professional, great hospital.

DANIEL B from VASCULAR. He’s just so amazing and phenomenally gives all nurses a very exceptional name.. so professional, explains everything thoroughly. Extremely patient, and very genuine.. Dan b made my stay so comfortable. Although I had to go through surgeries, he made my stay feel like a vacation. I can’t thank you enough for getting me through these times. God bless you and your family

Literally so incompetent. Nurses NEVER know what they are doing ever; doctors are never available and even tho I have the best health insurance in FL they will send you bills 6 months later that are triple the co-pays you paid in the hospital for SUBPAR treatment. Dont bother going here truly!!!

I was a chronically ill, working single mother who was new to Volusia County. I was completely disregarded by Halifax Health repeatedly. Advent was able to diagnose my Lupus and Rheumatoid Arthritis as well as see me thru the newest process.. determining the severity of my Pelvic Floor Dysfunction and Bowel Motility Disorder. This takes patience and good communication between doctors. They have listened. My pain was valid. They took care of me. I can’t thank you enough for finally finding answers.

I was lost.Did know where i was going. All the people working there.Very helpful took me right to the room i was looking for. Thank you

The staff here, especially the nurses, are the most caring and supportive people. Being in a hospital is less stressful of an experience with the staff here. They genuinely care for your well being and are always there to help their patients, whatever their needs may be.

I went to the ER and was immediately checked in and given a room with no wait time, which was a shocker since were in the middle of the of a pandemic. I was admitted and had to have surgery. The entire staff from the Front desk at the ER, to the ER room, x-ray technician, nurses, pre-op and surgery team were phenomenal. Their level of customer service is unexplainable. AdventHealth Orlando deserves more than 5 stars for their staffs ability to provide the utmost patient experience. Thank you again for everything!

I was there with my son, he got emergency surgery, the best nurses and pediatric surgeon EVER. Nice and caring, my son was treated like a king, love the empathy ❤ RIO department ROCK!!!

Had my second baby sept 5th of 2020, and my first janurary 21st of 2019. This hospital is by far the. Est hospital ive ever been to. My first born daughter was in the nicu for 3 days, and the nurses were extremely nice. I went to check on the babh at 3am and one of the nurses was holding my daughter because she was being fussy and wanted to feel held. She went out of her way to hold my baby and help her feel warmth while she was charting. Giving birth everyone was so very helpful. They were all calm and guided me through it all, it being my first time giving birth. My second labor I got induced, the nurses again were extremely nice, everyone I came into contact from entrance of the hospital and leaving were so nice. After I gave birth one of the nurses went out of her way to make me a sex on the beach w no alcohol, its made with orange juice ginger ale and cranberry juice. So freaking good! Highly recommended!!

If any of you guys need an operation, this place will be sure to take of you... Within 7-10 business days, my wife needed an operation for her gall bladder and all they did was keep her there for a week, jack her up in morphine and discharge her because she was smiling, literally 2 hours at home she felt excruciating pain and we had to go to Orlando health. Screw this hospital and everyone in it!!

Needs to be shut down! Osceola regional is one of the worst know hospitals known to Florida bad they could still do better than advent health.

This Hostipal killed my brother by placing a feeding tube in him that cause external bleeding and blood clots

Worst experience ever the night shift nurse was so rude to me for no reason especially the head nurse she was so disrespectful she abuse her power and that’s very bad to have someone like that in charge I’ll never bring my child to this hospital ever again ! I was in building B floor 2

Ive been to this location several times. Dr Acccola did my valve replacement in 2019. Dr Mondal(the best Cardiologist/Electrophysiologist EVER) has treated me here several times for this stubborn Afib. I was just here on May 27, I cant remember the name of the unit(its like the transition from the ER). But who I do remember is Bennett(RN) she was AHmazing!! There were a few others too but I cant remember their names. I was prepping for my 6th cardioversion and I almost fainted in the shower. Bennett along with the other nurses were excellent in the care for me. My only complaint is the bathrooms in the patient rooms SERIOUSLY need an overhaul.

Went two nights back to back, that says enough, but on top of being very dismissive, I was very upset with the efforts given between super bowl night and the following night. The second night started with some of the same dismissive behavior by the nurse taking my blood pressure. Even if you (nurse) feel nothing is wrong with me, thats your opinion, but you shouldnt make a patient feel like theyre bothering you. The fact that the initial nurse I spoke with before the blood pressure, showed some type of compassion, lets me know what I saw from the second nurse was unacceptable. Also nurse( blood pressure) if you dont like your job you should quit. I understand working 3rd shift may even be a strain on some, but as I stated before not my problem, you should quit sir. I know that nothing will be done about this (maybe a Google response if Im lucky), but I know any corrective action will not take place. Thats fine as well because I rather die than getting back to that place. Have a nice day! One star is to much to give here by the way.

If I could rate this place a -5 I would. When my dad was alive, he stayed her for a few days while he was terminally ill. During his stay someone that worked there stole his wallet. He had everything in there! Cash, cards, ID! Somehow after me and sisters raised hell and stated we were going to the media about this, the wallet mysteriously appeared, but no cash!How heartless are these disgusting people to steal from a terminal sick and dying man. Dont take your family here unless you want to be robbed!

Great experience here. Customer service is always helpful. Cardiologist doctors are knowledgeable and make their patient a priority. I didn’t feel like a number here.

0 stars if I could husband waited 4 hours in the emergency room because they have “no beds” and he can’t go anywhere else because they won’t touch what the surgeon at this hospital has already done. Absolutely disgusting!!!!!! You guys should be ashamed.

It’s by far the best hospital in town but if you’re going to have to stay overnight take food with you or have something arranged to have real food delivered. I survived with ensure for a few days.....

Excellent hospital. Every experience Ive had here has been positive.

The pediatric ER staff is amazing! I brought my son in for fever and abdominal pain and from the welcome staff to the nurses everyone was amazing. Our doctor was extremely informative. The nurses who took care of my son were great were so patient with him and even got him play doh and cars to take home! Staff is wonderful! Definitely would recommend

The Nurses in the ER were amazing and so understanding when I was super nervous. Beth was definitely one of the best. Highly recommend. Only con is that because it’s an ER, the waiting room is a little wait but it wasn’t over 30 minutes for me.

How come other hospitals teach you how to wash your hands, put on gown, and mask to go visit your family member thats positive for covid however adventhealth does not? Theres nothing worst than having your love one in the hospital positive Covid, in critical care, in the ICU bed and not being able to even see them through a glass door, not being able to video chat with them except for 15 to 30 mins per day? Research shows having family and friends help with the healing process so why is that being taken away instead of figuring out a safe way to involve them in the care?

Best hospital Ive been to my two day stay felt like I was in a five star hotel my nurse was superattentive and shower me with kindness especially my night nurse Destiny you are a gem keep up the good work you are appreciated may God bless and guide you with everything you do 😍😍😍😍

They literally killed my friend here. No remorse. Wouldn’t recommend getting a simple biopsy procedure done here, you or your loved one may not wake up!!!

Pure hell. Their connection with our her governor DeSantis will help cover your cries. their sins. Patitients only allowed 9 minutes with Dr. These minutes are taken up with Dr on laptop ignoring patient. Writing report for Advent. Run dont walk. Forgive typos. Pain is too much.

My son with Autism was pre-scheduled for a 23 hour EEG. Received a call from Janet the scheduler at approximately 12:30pm; stated the bed was ready for my son. Arrived and checked in around 1:30. Checked in the Walt Disney Pavilion around 1:40. We were told to wait for someone to call for us. The receptionist called around 1:50 to see what was going on. Then again at 2:10. This time I spoke with to a female who was rude. At the same time I had my sons epilepsy office on the phone. I explained to them what was going on and how upset I was. Receptionist told me that someone would call me back; they never did as of this email. I called the scheduling office to cancel the bed. That rep acted as if it was her child sitting in the lobby of a hospital during a pandemic with underlying health conditions for over 30 minutes.Since March my family and I have been in self isolation due to my age and my sons health conditions. Doctors appointments and grocery shopping only. We have eaten carry out maybe 5 times since March. Thats how serious we are taking this pandemic. I was hesitant about my son doing the overnight EEG because hospitals are notorious breeding grounds for germs, bacteria, and viruses. Intuition never lies. As trained medical personnel, disregarding the health and safety of patients during a pandemic is reckless and insensitive. Moreover, it does not reflect AdventHealths mission and ministry of Christ.If they cant coordinate patients stays and visits, how can they be trusted to administer reliable testing, care, and medications to their patients? I dont feel confident in AdventHealths ability to carry out its medical mission. I gave 2 stars and not a negative 2 stars because back in July my son had a MRI. The receptionist, nurses, anesthesiologist, and radiologist were very gracious, professional, and assured me that my son was going to receive the best care.

I was in the hospital here at Advent for 10 days. This is the secong Advent hospital I have been to. I came to this one by choice because my first experiance was very good. Overall for a hospital it is the best I have ever been to. Having many different surgeries there have been many stays. Advent by far has been the best. It is not perfect, as any place of work you have a few not so good ones.

I have applied for 30 jobs positions that require a high school diploma and skills on computer and communication which I have 100%. I am disappointed please be mindful of what you put on your job listings of adding in there only requires: High school diploma.

Terrible don’t bother you’ll be dead before they even get to you. Worst hospital ever.

Advent Health employees at Amway Center needs more training in diagnosing covid19 test, they also have faulty products and equipment. Or maybe they just dont know what they are doing. Day 1 you are Negative, Day 2 you are Positive, Day 3 you go to another testing sight for a 2nd opinion and get a Negative result. Its day 8 and I have no covid19 symptoms. When they mess up on their diagnose it interferes with your other employment your finances and your entire household. Dont let Advent Health treat you for an illness they diagnose get a second opinion. They will put your life and health at risk. Amway Center did nothing to investigate why so many employees were tested Positive and was Negative. That shows me that they dont care about their employees.

I cant express enough my gratitude for this hospitals staff from the ER, Cardiology, CT and 2nd floor Nurses (especially RN Jila). The professionalism, thoroughness and kindness that each person I dealt with displayed was beyond impressive. In addition to this, the facility was immaculate and provided a sense of comfort when times are so uncertain with the highly contagious virus we are all dealing with. Thank you again to the amazing staff at AdventHealth Orlando.

Terrible place! I used their web inquiry to find the appropriate doctor. I was recommended to Angel Rios Gonzalez. I described the exact situation I was having. Take time off work drive there only to be told he cannot help. He recommended a treatment said they were getting the meds and someone would call. It has been almost 2 months and I have not heard a word. On top of this they charged my insurance nearly $700 bucks for nothing and they charged me $89. All that for nothing! Absolute waste of my time! Luckily I found a doctor to fix me at Cleveland Clinic.

I want to express my thanks and gratitude for the midwives/nurses/staff in L&D for making the delivery of my first child as comfortable as possible. Every person I came in contact with at this hospital were so nice, accommodating and caring about my stay. I initially did not want to have a hospital birth and was transferred to Advent from a birthing center due to minor complications during labor, but I’m confident to say now that in the future I would have no reservations about delivering here.

This adventhealth is the worst. Starting with the drive in near valet. Valet parking is terrible I don’t know what they doing opening

Last week, I had heart valve replacement surgery at this hospital. I have already thanked the doctors and his staff, but I felt it was my duty to thank the nurses in the ICU for their help and my care. I want to especially thank Hailey, Christina, and Izzy for their courtesy, knowledge, and professionalism. I also want to thank all of the other nurses in this unit as well. Unfortunately I just cant remember all of their names. They took an uncomfortable situation and made my stay as bearable as can be in the ICU. Thanks ladies for taking excellent care of me during my stay at Advent Hospital!!!

From the time I was admitted the service of the hospital and staff was great ! Although having to stay at a hospital is not like going to a retreat obviously, the staff, nurses, Doctors and others show care making my stay bearable given the situation. I highly recommend Adventhealth Hospital.(Orlando)

Very clean and staff is very respectful

Had to bring my sister to the ER. THANK YOU All ER Staff, but in special nurse Cristina for her care and promptness.

WORST HOSPITAL EVER NEEDS TO BE SHUT DOWN ASAP!!!!!!! NOT SURE HOW THIS PLACE IS STILL OPEN run as far as you can from this place …yikes

The worst ER experience of my life. I am a life-long Orlando resident, 60 years. Still waiting over 7 hours to see an MD. This hospital is run by amateurs. They should have their license suspended until conditions improve dramatically. One hand sanitizer for a ER with 40 people waiting.

The absolute worst taco bar Ive ever had in my entire life it was absolutely disgusting the beef was extremely cold an Nora had the most unwelcoming rude attitude ever Ill never ever ever ever ever recommend this cafeteria to any one in so disappointed!!!!!!

The service was horrible. I would call 3 time for a nurse to come in and they wouldn’t. They left me in a room for 2 days with no fluids but gave me medicine to have me go to the bathroom every 20 minutes (I was getting dehydrated). They discharged me and sent me home with pain meds that didn’t work. Before discharging me they asked me if I wanted to leave and I would let them know that I want to stay because I am still in pain.I had to go to another hospital to find out I had pneumonia after being discharged. When shift change happened at 7 I didn’t even know who my nurse was until 9 when I was crying for pain medicine and they finally came in after calling for a while. I felt abandoned and lost.

I went to the Emergency room today 9/14/20 at AdventHealth for obdominal pain and other symptoms and a few other things i was sick with, within mins of getting there the nurse brought me to a room, got me changed in a hospital gown, everyone there was so polite and nice. The doctor came into the room 10mins or less and exam me, i had to do a few tests, the doctor found out why i was in so much pain and discomfort and treated me with the right medications right away, i was hungry because i felt so sick i didnt ate for days and the nurse got me gingerale and a sandwich which i thought was so nice of her. Dr Paul Obrien is such a very nice, professional, intelligent, patient, understandable doctor, he listen to what i had to say without speaking over me, he made me felt at ease and comfortable, he spoke to me with care. Im feeling much better. The nurse that tend to me, i forgot her name but she was so nice as well, im sure they will know who she is, both she and Dr Paul Obrien are AWESOME, great hospital. If i could rate this hospital 10 stars i would.

My husband just spent 5 days there for an EEG and I cant say enough about the hospital and its Awesome staff. The rooms are large and clean and everyone was very professional. The view from his room was amazing. I want to give a Big Shout out (Thank You) to the staff on the 9th floor you took great good care of my Best Friend❣️If your going there do your self a favor and use their valet parking for $6.00 it was so worth it👍🏼

I gave birth to my daughter at this hospital 5 years ago. Everything was good except when one of the doctors came with his group of interns or students to tell me that my daughter could have Down syndrome because of the shape of her eyes. Besides him and all his crew we also had the photographer in the room (service offered by hospital). I don’t think that conversation should’ve happened in front of so many unknown people... I was devastated and could not say any words I could only cry. My daughter’s pediatrician did not see any signs of that condition and after taking a DNA test she tested negative.

I checked in Er for chess pain Saturday aug 29th , 2k20 and stayed in the main hospital for 3 days and received a 5 * care from staffing like Marisa and Rachel my rotating nurses . They were so attentive , prompt , professional and polite. All around, it was a great experience. I do recommend the cardiovascular department to Friends & families . Thanks for love & care !

Sat in the room for 4 hours after the doctor said he was ordering blood work for labs. 4 hours later and no one has drawn blood for the lad test.