We when there to have a check up on my wife and they treat us well, the staffs is really caring, the doctor even returned our phone call even after working hour. After a few days of our visit the staff call us back to see if my wife is taking her medication and if shes feeling better. We are very satisfied with their services.

Place absolutely the WORST. would not recommend.

This office has the absolute worse customer service I have ever received from a medical office. It should NOT take two weeks to correct and fax a referral to a doctors office! The first time I called to check on the referral, the nurse had the nerve to ask ME to call the referred doctors office and ask them for the medical codes for the insurance. REALLY?! When did I start working at Dr. Trans office?! And to make matters worse, when I took my child to the lab for blood work that Dr. Deanna Tran requested, the lab tech said she didnt have the lab request. Again, I called Dr. Trans office and spoke with a nurse who said, The lab request was sent over and I have the confirmation that the fax went through. Well, that was a lie because I was standing right there and the lab tech hadnt received anything from Dr. Trans office. I ended up going all the way across town back to Dr. Trans office for the nurse to tell me, Oh, Im sorry there was an error sending the fax and it didnt go through. WOW! Lastly, whoever is answering the phone, please take a customer service course on professionalism and how to speak to people! Otherwise, you run the risk of people speaking to you in a very disrespectful manner....the same way you speak to people. I am a firm believer in once you know better, you do better. It goes without saying, I will be finding another primary doctor for my child.

This place is the absolute worst. They need to do much better.