Made an appointment for my husband who arrived 30 mins before for paperwork as requested, then he waited another hour and a half before his procedure. Front desk staff is quick to get your copay but otherwise everyone here moves in slow motion and they don’t seem to care about your time. Will avoid in the future.

Very pleased with my two visits to Advanced Diagnostic. Respectful office staff greeted me and explained my intake process. The people at the front desk focused on my intake, rather than unrelated conversation with their coworker. Thank you for the respect.The x-ray technician was professional, yet very personable. Paul Johnson, the MRI tech, kept me informed during the long process I had to endure for my scans, made adjustments to provide support and comfort for my legs and feet, and didnt make me feel I was an inconvenience when I needed to reposition my legs. I received the CD of my scan before I left the office. This gentleman, as well as the MRI tech for my first visit, and local staff are why this location of Advanced Diagnostic Group will continue to be successful.

I was referred to them and I have to say that Asha White is on the ball! I called and she already knew my last name and what the issue was and wow! that girl was on the ball. She explained to me exactly what I will need to do next and they will text me all the info. It was easy peasy! This place is obviously a well oiled machine. Asha! You need a raise, girl!

The x-ray tech was nice and the facility is clean.Unfortunately, I was charged a $40 copay I knew I shouldn’t have paid. I asked the receptionist what the fee was for and she said it was a specialist copay. Having an x-ray done is not visiting a specialist. I thought MAYBE she was right so I paid. It’s now been about two and a half months since my insurance paid the bill in full and I still haven’t received my reimbursement after calling twice. I was told it “can take a while.”This is in a convenient location but I’ll never go back. They have no concern at all for their patients’ money.

My experience here was amazing. Very professional and I never experienced a long wait. They even offer transportation assistance. Staff truly made me feel comfortable.

Just had the best MRI experience ever! A wonderfully kind technician talked to me throughout the experience letting me know what to expect in terms of noise and kept me calm and relaxed. Quick and painless!!

Timely, courteous, efficient. Ive been here twice and never had to wait and the staff was professional.

I was scheduled here for my MRI. Staff was very polite and answered all of my questions and concerns. The technicians were kind and reassured me throughout the procedure. I would definitely recommended this facility!!

Had one patient wait over 1 hour. The had me set a appointment and come wait 45 mins to tell me the didnt have the proper equipment to do my MRI. Technician had a nasy attitude.

Nice staffs. The only problem is that we had an appointment but still had to wait forever.

Best place ever, nice people. Really helpful.

Staff have a hard time answering basic questions and the wait is long.

Bad customer service on the phone, I lose my appointment for them and when I get them to attend me for more than an hour waiting and they decide to pass on to another person who arrived last without even asking