My wife and I were walk-ins. We checked in after 10 am and were called by 11:40 am. Phlebotomist was businesslike, in and out in a flash.

Good-luck waiting less than an hour. They need to fix how they run this place imagine everyone waiting in the lobby, easiest way to transmit virusGet a system that would call or text you when you will be seen within 15 or 30 mins that way not everyone is stuck at the lobby waiting 2-3hrs on their scheduled appointment

Honestly wouldn’t give them any stars, booked my appointment way in advance just to show up and find out it’s an hour plus wait for something so simple. Front desk lady is rude and can’t even make eye contact when speaking to guest asking questions about their appointment! When I asked her what was the wait her response was that she was still letting walk ins get seen….no offense but anyone with an appointment needs to be seen first that’s the whole reason for one. Place is dirty and unprofessional, should have read the reviews but this was the only one available with the time I needed. You guys need to better this is ridiculous smh

I don’t know why there’s so many bad reviews here, these people are so nice and down to earth, everyone working here was very professional while being very friendly and courteous, I appreciated this very much because coming to appointments alone being pregnant has been hard and dealing with rude staff is the worst , but they were so nice I had to do a 3 hour glucose tolerance test and I was very comfortable waiting there, they made sure I was tested on time for the 3 hours. Thank you for your awesomeService !

Don’t even deserve the one star. With appointment, 1.5 hour wait. Front desk lady rude and unapologetic. Called patients at the rate of 1 per 15 minutes. Self check-in pads were dirty. Working with very limited personnel. Same only one lobotomist calling patients. If you can, look for another lab. Unbelievable from this big “corporation” take my one star as a minus 1 star

Had a great experience this past week. Jennifer at reception was very helpful and made sure that my visit was going to be covered by insurance so that I didnt get surprised by a bill. Friendly, professional and efficient, as were all the staff at this location. I had made an appointment and was in and out and back to work much more quickly that I expected. And, unlike sometimes when I get blood drawn at my doctors office, not even a tiny bruise...good job! Ill definitely visit location again for lab work.

I had an appointment for 11:45am. Im fasting. Lot of people in the lobby. Some of them without mask. It is 12:45pm and Im still waiting. Why are they making reservations if they cannot manage them?Also there is a note: “max capacity: 20”. I see more than 30 in the lobby right now.

Super fast and place was clean. Staff knew what they were doing, very professional.

I know what you’re thinking. “It’s the closest one to my house so I’ll just go there” even though you see these reviews. Do NOT do it. The time you will waste here (yes, with an appointment) is not worth it. You might as well drive further to a legitimate place of business. This place is a joke.

Went in no appointment they were very nice and friendly helpful in getting me in and out I was very uncomfortable not feeling well thank you so much everyone on staff that day Donna Mikula

Had an appointment and waited over an hour in a waiting room with only 7 people! So frustrating! I guess they schedule people to sit in the lobby while they eat lunch or take breaks. Literally not one person was called back for an entire 30-minute. Next time Im going to the downtown lab. Much more professional!

LabCorp is not the McDonalds next door. I have been there and sometimes you wait for 30+ minutes or like in other occasions, when you are there early it is a 15 min wait. This is not a catering business. If you care for your health you can wait.

The front lady is absolutely terrible. Literally would ignore people when they were talking to her

I know that this place is not good in customer service but I still decided to go for the distance is really close to me. My first experience was with my 3 year old son, who is recently diagnosed with ASD and I have to run some labs for him in fasting. I was there for 3 hours or more my kid was crying and uncomfortable and couldn’t taking care of him more fast. Like an adult we have to wait, but a 3year old kid doesn’t understand the waiting and the fasting, It was a horrible day and experience. The second time it was the same rude lady in the front desk, she always have an attitude and sometimes I think she hates all latinos. They are some employees that have patience and they are caring, but this lady in front desk is your first person we see and talk and she is so rude and have no patience for people who doesn’t speak good English or is another ethnic that is not hers.

I read the reviews on this location but still decided to schedule due to convenience. Ive called over 10 times in the last two days to ask a couple of questions and not once did anyone pick up. No automated message, no voicemail, nothing. Just a constant ring, or occasionally Id get a busy signal, assuming it was someone else trying to call in at the same time. That was all the sign I needed to cancel and reschedule elsewhere. I cant fathom how this place is still operational with service like that.

Good efficient staff ,clean office.

Horrible service. Low quality front end personnel, they’re not organized and does not have a sense of customer service.

The worst labcorp. The lady at the front desk is too easily annoyed to be working with the public. Such a negative attitude towards everyone who walked in. Person after person went in front of us when we’ve been here an hour and forty minutes. This place is a disgrace

I don’t know why people complain. I scheduled an appointment online at 1:45 pm, I accidentally arrived earlier around 1:22, I used the text check-in as they instructed. I finished my blood work and left at 1:46. The waiting time is not too bad and all the staff were treated me with good and professional attitude.

Only the technicians where nice and the lobby people where rude our appointment was at 9 and we saw the doctor at 10 poorly operated

They NEVER answer the phone....

0 stars ! Not even 1 star. The lady at the desk is ridiculous. They’re slow even with no people inside. Don’t go here and waste your time. Just go somewhere else. They don’t want to answer none of your questions or anything before checking in. Stay away from this place. Go somewhere else.

I was in and out. I only leave reviews when the place sucks but it went well. I was hesitant at first because of the reviews but this location is down the street from me. I went in at 8 on a Wednesday. They were quick.

This place is great the staff is awesome best place i have ever been to for lab workGreat job staff !!!!!!!!

I dont know why people complain, but this LabCorb is wonderful. The receptionist was friendly ahd helpful and as sweet as can be. She was kind and professional. Jen the lab technician was amazing and went above and beyond for me she helped me resolve my issue and even was kind enough to call me after I left to guide as to what to do. This girl was amazing God bless her. Maybe people should be a little more patient. Recommend highly.

What a terrible experience in check in. She was extremely annoyed because i have so many test to perform. Like i want to be here to get stabbed in the veins. Wow, its somebodys health you * medical worker. Avoid this location.

Hi, My legal name is Elba Ortiz. I just wanted to say thank you to the receptionist girl, honey you are awesome. Very Friendly, warm and professional at the same time. Waiting time was also pleasant, except for a man talking on the phone so,so,so loud everyone was upset with him. The overall experience was good.Jennifer the nurse, OMG she was so good and professional, she got my vein in one shot, believe me that never happens to me. My veins are so difficult they make me cry sometimes, it is painful. But Jennifer was SO SO SO GOOD I will never go anywhere else. She went the extra mile to make me feel comfortable. Girls, Thank you so much from the bottom of my heart. I will pray your manager knows this and give you a good raise in your salary. You deserve it. Sorry, my English is not good, but Im trying my best. THANK YOU GIRLS. Happy Thanksgiving guys.

Easy self check in, short wait time, professional and polite staff.

I had a pleasant experience at this facility. My appointment was for 13:30 and they saw me around 14:00. Having to wait 30 minutes isnt too bad. The lady who drew my blood was polite and professional. No complaints, really.

Everything said is true. Rude front desk, not customer oriented at all, insane wait times even with appointments. Go to any other locations, there are many to choose from.

Had a 9:15 appointment and preregistered. Arrived at 8:45 and was given a 23 min estimated wait time. I didn’t get seen until 9:35. There was standing room only the entire time I was there so me and several other people couldn’t sit. Although not rude the staff was not very personable (except for the lab tech who took the specimen- he was awesome!). Suggest you go to another lab place if you do not have time to wait.

Front desk receptionist is so rude and unprofessional. While on the phone she just pointed at the self check-in screen with her finger and kept talking. After a while waiting, the nurse came to ask me about my specimen and after I explain myself, she tells me I did it wrong. Well, if the person who took my papers didn’t give me any instructions at all (receptionist). I did it how I thought it was the right way. We talked in front of her and she didn’t even acknowledge her fault. Ended up throwing everything in the trash and having to do everything all over again. She needs to learn a proper and professional way of how to do customer service.

Horrible !!! No appointments possible only walk-in, thats what the frontdesk-receptionists told me. Later the lab technician told me that its not true. You can go online and make an appointment or call the Customer Service. These frontdesk-receptionists were just tooo lazy to give that information. . From the moment you check-in you have to wait at least 1 hour then you get a message to give your paperwork so the lab technician will be with you “shortly” but that shortly is AGAIN another hour. The ladies at the frontdesk-receptionists have no social skills or human manners at all. To them patients/customers don’t exist. You can stand an hour in front of their desk but they won’t easily make an effort to help, they are just stuck at looking at their computer screen, that’s it !!! Once they do talk to you, they almost yell in your ears.

This lab Corp has employees in fro t desk that are very nasty. If they gate the job quit. Don’t mess up the atmosphere with your garbage.

It was ok but cant make a appointment on line.other that this the place is ok .peoples are professional

Waited for 3hours for a simple 2min test place is horrible and toxic

If I could give zero stars I would. It takes forever to get in to have blood drawn and the staff is particularly standoffish and in fact rude to certain patients. The receptionist had my grandmother, who was using a cane, stand at the window while she fritted about instead of answering a simple question. Also, her time estimate of 5 minutes was grossly under estimated as it took 20 minutes from when she said 5. We were here for over an hour waiting.

If you hire someone to be at the front at least make it friendly.... I ask a few questions and she didnt want anything with me, dry and rude. She keep telling me I have to go to the kiosk.

Phone is off the hook. Its been busy since 8am, its now 10! I dont have time to drive to you to ask a question, this has been happening for over a month. Either the phone is off the hook or they dont answer and when you let it ring and ring and ring, they answer with a huge attitude!

Friendly, quick and clean service !!!

The wait is beyond comprehension. If you have a schedule at all do not go there

No appointment and in & out within 35min! (I arrived shortly after they opened)Check in is done on an iPad stand, front desk employee was sweet the 20seconds we spoke, and the older woman drawing my blood was sweet, fast, and professional.I will definitely be coming here from now on! 😊

I wonder if anyone at lab corp of importance reads these reviews. I have been there 4 times this year and if I could give zero stars I would gladly do so. After using the express check in, I waited an hour and a half to be called up to the desk for my insurance information and prescription. Then I waited another half hour to get my blood drawn. The staff is rude, treat you like a piece of meat and dismiss you once they have done something as simple as a blood draw. The young lady who drew my blood never told me her name, never spoke to me but did splatter my blood on the chair and the floor. I now have a black and blue mark on my arm the size of a base ball. Please, someone in charge read your reviews, its a wonder you even have a 2 star review which I consider to be poor at best. Get compendent help, get caring people to deal with your patients. You location is by far the worst I have ever been to.

The receptionist lady in the front desk was very rude. I was speaking loud and clear enough. She made me at least repeat my self 3 times. Making me a dirty face that she can’t hear me at all to speak through the window where the hole is at, I am not going to duck my head to speak nor can I reach the top one. Just ridiculous.

If I could give less than 1 Star, I would. This has been my worst experience at a Labcorp ever and I refuse to return to this one. I arrive at 9:40 for a 10am appointment, it is now 10:45 and I finally getting called back after the receptionist lost her patience with me when I asked how much longer until I get called back.Worst customer service ever. Don’t have the books open if you’re short staffed.

If you’re doing fasting, don’t go here! You’re gonna starve to death by waiting for 3 hours and more!

Worst place to go in covid-19 moments the tell you your appointment its a 10:00 and then you have to be exposed to covid-19 for one hour and 30 minutes to be call I dont know why they dont tell me to come at 11:30 instead this is stupid

I had to go in as a walk in and I understand the ones with appointments come first but I still had to wait about 3 hrs then when I was finally called the lab tech Jen S. was very nice, friendly and out going and had a lot of patience with me because Im expecting and been having alot of issues with my veins. Jen S. went above and beyond to make sure I was able to get my lab work done and not have to come back because I had 12 tubes of blood to get done YES 12. Then one of the employees came in the back and told her she needed to hurry things up because they were closing soon and they still had alot of people waiting in the waiting room. I just felt like that was rude and that employee never asked what was going on or what was taking too long or if everything was okay, and she said it in a rude way in front of other people standing there.

If I could give this facility NO stars I wouldMy mother who is a cancer survive, has several health issues and also hearing impaired. With that being said she’s constantly getting blood draws. She explained to me her visit and honestly I’m appalled at how unprofessional and disrespectful the staff is. One of the nurses called my mother a B@#*h not knowing my mother can read lips. And the receptionist was extremely rude to my mother and had the absolute worse attitude. Corporate will be contacted!!!

Ridiculously unprofessional and has no idea what an appointment means. Rude receptionists.

Arrived at 8:50 without an appointment and had blood work done and was out at 9:43. Not bad like the reviews I read. I expected at least an hour wait. The staff wasnt overly friend but they werent rude either, just doing their jobs. I have no complaint about this location.

Very nasty and RUDE lady at the front desk! This was on Jan 4 at 10am! Will go somewhere else!

If you open at 6:30am and I come in at 7:30am I don’t leave until 9 am! For a simple urine test. Close this location down or get a new team of workers. No one should be sitting in LABcorp for over a hour!!!! Your not the doctor office!

Extremely unprofessional and unethical they make fun of patients that are disabled and that have a larger body stature & so sad that instead of Women empowering each other they make fun and the behavior is disgusting!! Never again will I bring my child here to get blood work done.

This place has to understand that the elderly are not computer savvy and they have issues registering in the kiosk and the receptionist do not help they ignore the patients and this has been since way before the covid 19 that they do this

This office is probably one of the worst places Ive ever been to. I checked in about 10:55 am. I took my kids with me. I waited for almost 2 hrs (an hour and 50 minutes to be exact) for them to tell me that they cant see me because I have my kids with me for this particular test. My poor kids waited with me and I felt so bad for them because they were getting hungry. The staff was not friendly and didnt even acknowledge my presence until I went up to ask how much longer. If I had a choice, I would never go to LabCorp!

Wow, if the receptionist worked for me shed be fired so quick. Rude, leaves you waiting standing at the window for 10 minutes, tells you to sign in and sit down, to call you back up 1 minute later to get your paperwork and tells sit right back down, to call you back up 1 minute later again to pickup your stuff. No one was in lobby, I made an appointment online day prior, but again they left we sitting and sitting and sitting with no one in there. I would love to talk to the higher ups hear but from a look at other reviews they just dont give a you know what.

We had a stool sample. Receptionist said I had to wait to be called. When asked about the procedure for dropping off specimens she began explaining that there were people ahead of me. Then, I calmly advised that was not my question and she informed me that someone would meet with me, confirm I followed all necessary procedures and collect the sample. As I waited with a tired and screaming baby the lady asked my husband how long ago the sample had been collected. She was able to rule out we waited too long to turn in the sample. We let her know the staff that provided the specimen cup did not go through any instructions. Yes, there was a wait to have been seen but empathy has no restraint nor limit. When she finally took the time to investigate our true need. We had no business waiting to be called because what we really needed was her time and care with proper instructions.

Not only there answering service throws you to the message machine in which is full all the time , the wait is eternal specially those patients with cancer ,AUTISM, DIABETIC,EPILEPTIC OR ANY NEUROLOGY PROBLEM THE STAFF IS VERY SLOW AND CARELESS TO CAREFULLY SPEED UP THEIR WORK AND HAVE THESE PATIENTS OUT OF THEIR OFFICE SINCE THEY ARE FASTING AND SHOULD BE HELD RESPONSIBLE FOR ANY TYPE OF INCIDENT . I DONT KNOW WHERE ARE THE STAFF PROFFESINALISM AS TO THE PATIENT THAT GOES IN THERE HAVE TO WAIT A PERIOD OF OF 6 TO 10 HRS FOR BLOOD WORK. I PERSONALLY WOULD LIKE TO INVESTIGATE AND REPORT THIS OFFICE TO HIGHER AUTHORITIES .DO NOT TAKE YOURSELF TO A PLACE SO CARELESS . NEVER AGAIN

I would give this place no star if that was an option. Ive been here twice and made an appointment but had to wait over an hour past my appointment time for a routine blood test. Why even offer an appointment if they dont care about how long they make you sit past your appointment time!The place is dirty and it stincks.There is no airflow, its a form tube.They should shut it down.

If you like waiting and being confused even with an appointment....this is your place!

NEVER picks up the phone. Ever.

I was dreading going here based on the reviews. However, I must say that my experience differed from that of many reviewers. I had an appointment, arrived early and was seen prior to my scheduled appointment. Staff was polite; interactions brief and perfunctory. Skillful phlebotomist. I would recommend not fearing this location based on Google reviews.

Been transporting people to this place for years and nothing has changed.. the head people have walked in to do what ever it is they do...I brought a member here just before 8 am. And now its 1030 am and here we are.her appointment was scheduled for 9 am..They need some help.

All of the negative reviews had me so worried, but I honestly had a pleasant experience. I made an appointment online for 10AM, and I was out of the office by 10:20AM. The women at the front desk were kind and helpful, and the woman who did my blood draw was AMAZING. I have a gnarly fear of needles, and usually have to get poked several times because I have tiny veins. I didnt even cry this time lol. It felt like it lasted less than a minute. It was the easiest blood draw Ive ever experienced.Just make an appointment. Its not hard to do.

Im not going to even bother giving explanations but these people need to be fired and hired people that really love there jobs and not retained such prolonged periods of wait that is so un human

The website says this office closes at 3:30pm. When I showed up at 3:20 the doors were already locked and the employees there gave me the “were closed” symbol. I did not even need to do have anything done, I simply needed them to re-send a form to my school that they mistakenly never sent in the first place! I tried to call also to relay this information but they simply let the phone ring and started laughing at me standing there. Incredibly rude and unprofessional and just plain mean.

Appt is at 12.! I walked in saw it was insanely packed and thought i would be waiting a good hour before i got called but luckily I wasn’t.! I got called and i gave them my paperwork and now i am waiting to be called for my drug test & yes.! Not much time has passed it’s now 12:27.! But reg wait time for when i wait at a doctor’s office nothing different or crazy

Fromt desk lady is rude as heck time; 156pm

Lab corp 32822 semoran and Hofner the bad service the place empty at 11 am make you wait for 45 min the all the employs talk at the front desk like they dont care the people waiting bad service go to another place ----------- no good

Im not going to waste my time explaining why I gave one start

This location is the absolute WORST. The Hispanic lady at the front desk is rude. As I walked up about to say good morning she snapped for me to sign in. Then the wait is ridiculous. Appointment is necessary. Trust me. Finally, to top it all off the black lady with the crazy hair was a serious a-hole. She threw away my urine saying it wasnt enough even though it was enough to cover the strip. She threw the urine away IN THE TRASH, not the toilet. She threw it so hard some of the drops urine spilled out onto the floor. She was VERY abrupt with her tone and seriously needs to do something else for a living. She even yelled my name hard. Please chill out. Take a vacation and never come back. Then they said I had to sit in the lobby and drink water or my test would be submitted as REFUSED! What?! So I was expected to sit in the lobby and reproduce more urine and wait all over again. Labcorp customer service should not be this bad. Seriously, I am going to buy the whole company just so I can fire your bad ones.

Very nice nurses the

So I went yesterday to this LabCorp because I needed to have some blood test done, I had an appointment for 2:30 pm, I got there at the time of my appointment and did check in, I went to the front desk and they just told me to have a sit and wait to be called not in a very nice way. I waited like an hour aprox, I decided to cancel my appointment because they were not calling me and I couldnt even sit because I am a person with disabilities and I did not fit in the chair and my feets and back pain were killing me and they didnt even have the humanity to offer me an open chair so I could sit, I go to the front desk to cancel my appointment and the ladie ( if she can be called ladie) answer me right away with you have to wait a second I told her that I just wanted to cancel my appointment which she replied the same thing but louder and with even more attitude. I wait then in front of her until she decided to notice me waiting for her, I told her to cancel my appointment and she said ok but you didnt do the check in, at this point I was irritated because the man beside her saw me do all the process, she end up saying ok Im sorry in a very sarcastic way. In conclusion the staff is not professional at all, they are not people that should work at a establishment were you work with peoples health, they are not nice, not professional and not caring, very disrespectful and uneducated. Do not recommend this LabCorp office at all, you will just lose your time and patience. Ive been to others LabCorp office and they have been very nice and professional in their job, nothing compare to this gross and unprofessional place.

Was seen at the time of my appointment. The woman drawing my blood did an excellent job.

Do not go to this location try a different one, they make you wait around 2 or 3 hours if you are lucky, worst service ever, not enough employee as a result people get mad and most of them prefer to leave the facility

This has to be the worse Labcorp Ive been to. Came in at 8:30am left at 10:00am. CRAZY!!!! I wait over an hour to pee in a cup. They also called 4 people that came in after me. This is unprofessional. NO ONE SHOULD HAVE TO WAIT OVER AN HOUR TO PEE IN A CUP.

Horrible service especially the two ladies in the reception counter. Very rude and unprofessional should not be working in customer service. It took us 1 hour and half for a blood sample that took under 5 minutes.

Today, I came in to do a routine blood work at 5425 S Semoran Blvd, Orlando, FL 32822 and the employees especially the receptionist at this location were very rude and unprofessional to me today. Im 57 and diabetic while I was a walk in, several people who came after me without appointments which I know because I overheard their conversations with the receptionist were attended first. When I addressed this oversight with the receptionist I was laughed at with ridicule. I spoke with the manager and she was not helpful either. I left upset with my sugar levels very dangerously low and my blood pressure high and not attended. When you are hiring individuals you should have some who are sensitive and attentive to their patients. Thank you and I wont use your service is again because of this mistreatment.

The service here is terrible. You walk in, sign in and wait 30mins to be checked in properly. No one even acknowledges you when you walk in. Not a how are you or a good morning. They just tell you to very rudely sign in and have a seat. This is my 2nd time coming here and its always the same service. Management needs to do something about this site. Maybe new employees would be a good start.

Don’t bother coming here. Wait time is absolutely horrible, I’ve been here OVER 2 hours already.

Desk person was friendly, gave her all my cards. then quick in and out.

I have returned since the March 2018 review and things are to have improved. The ladies were much friendlier and the service had me in and out. But mind you I did have a 8 am appt. Sept. 2018The receptionist there is not very helpful. this location has MANY non tech savvy, elderly, spanish speaking patients that can NOT do the self check in. the kiosks are on the opposite side of the room where the EMPLOYEE can or but WILL NOT help. Patients are asking each other for help, sharing SSN and personal information. This is unprofessional and insane. If you cant get someone bilingual to work there then at least get someone that WANTS to help. We are all paying patients and this BAD service wouldnt work for a retail business; why should it be allowed in the medical field. SHAME ON YOU for your greed and hiring incompetent people.

Rude and unprofessional. Made it to the front desk, snapped at to sit and wait till called. After 10 minutes of no one being called and a full lobby; I happy drove to another location.

Very terrible service. Today I arrived at the location at 2:30pm for a drug test and the receptionist made to sign the list and to take a sit. After 10 minutes waiting, she called me to tell me that the collection of the specimens finished at 2:30 and because my daughter is with you we cannot do the test. Why she didnt asked me for the reason of my visit in the first place? By the way it was my FIRST TIME in that place. I wouldnt recommend it.

They are always busy, so I dont mind the fact that the front desk staff can be brief and to the point sometimes. I have been using them for lab work for almost 10 years and I find them very professional and capable.

Staff is nice but you will be waiting for an eternity to get lab work done.

Despite other reviews I had a pleasant experience at this location. Today was my 2nd time visiting this location. The 1st time was a good experience as well. I had an appointment for 1115, arrived at 1105, got called back at 1108, and was walking out the door at 1112 🙌🏾. The receptionist was very pleasant even though I wasnt sure if the company that had sent me there was going to pay for the bloodwork and had questions. The phlebotomist was very nice too. She got right in my vein and out with minimal discomfort.

Appointment was 40 minutes ago as I type this and I am still waiting. Numerous others are also complaining for the very long wait. No wonder the reviews are terrible for all of their locations. Staff isnt very friendly. Not mean but very cold and dont seem to care much.

Very rude service. Long wait even with appointments.

Best lab to go to, employees are very friendly and caring my family goes here, but there is some patients they have no class and want best treatment, I work in customer satisfaction and there is no hope for this patients, this employees deserved more.

The receptionist was absolutely RUDE!! I had made an appt and she said she would call me. I continued to ask a simple question about the form I had brought from my Dr and she responded with a nasty attitude, I...Will...Call...you..

Am not happy with you people!!! Had blood work done 2 weeks prior to my doctors appt an neither you or the doctor had my results!!! The tech even told me that my doctor would have my results 3 days later!!! If your company cant do your jobs then get out of the business!!! Not happy with your company at all!!! If my isurance paid for other diagnostic company I would use them. I am a cancer survivor and my blood work is important to my doctor!!! Shape up or ship out!!!!

The gentleman phlebotomist was awesome! However its bad enough the rude receptionist has fake hair, but at least do something with it before you come to work with that nasty attitude! Makes me think that the online customer service test is definitely rigged lmao

I was seen very quickly and the process took no more than 20mins.I was there early though.

VERY RUDE STAFF, I was told I can stand to pee, even though my ID clearly says female, they locked my personal belongings with Urine samples instead of a lock box for belonging and rushed me out after a minute of being in there. Also expect them to lose your sample, as they have done with myself as well as a friend who tried to warn me about how horrible this location is.

This is the worst location Ive been too. The receptionist was ok. Pedro who is one of the employees at that location is rude and almost got slap down in the office. I kept it calm because I was there to take a drug screening for a job Ive applied for. Pedro is a prime example as to why Ill never go back to that location. I took a drug test while waiting for Pedro to check the temp of my pee hes assisting another patient and helping them complete paperwork then 2 mins later he turns around and tell me my urine is the wrong temp. I mean I would bet so if you sat there running your mouth for quiet sometime before checking my urine temp. He showed me the cup but never showed me the temp of the pee it was like he was trying to hide it or something luckily I saw it and the temp was 93 degrees but ok biggie. Pedro then state that I can retake the test and if I leave he’ll call the employer. He also goes on to tell me I can only drink 4 cups of water and no more than that. I drink 4 cups waited for some time and still didnt have to pee. While waiting Im looking at him laughing and hearing him talk about me to the receptionist. So now Im starting to get upset but trying to remain calm. I walk up to the desk and reiterate that you said I can only drink 4 cups which I did Im here waiting still don’t have to pee. So at this time, hes still being rude, so I ask for his name which he states it was Pedro and I explained that Im not waiting here all day to take a test and Im limited to 4 cups, if you need to call the employer go for it. I also mention that he was rude, Ill not be continuing business at this location due to him being rude and disrespectful. I let him know that Ill be reporting him, instantly his attitude changed. I also expressed the fact that this location has 2.0 star rating and bad reviews but yet wonder why. The entire staff and lobby was startled at that point. Pedro then tells me to go to the office, the same one he tells me to “get out of and walk” but Ok and he tried to convince me to stay to test. I declined the offer and explained Ill take my business elsewhere and yes I reported him. Moral of this long story, DON’T WASTE YOUR TIME WITH THIS LOCATION!

The receptionist there is not very helpful. this location has MANY non tech savvy, elderly, spanish speaking patients that can NOT do the self check in. the kiosks are on the opposite side of the room where the EMPLOYEE can or but WILL NOT help. Patients are asking each other for help, sharing SSN and personal information. This is unprofessional and insane. If you cant get someone bilingual to work there then at least get someone that WANTS to help. We are all paying patients and this BAD service wouldnt work for a retail business; why should it be allowed in the medical field. SHAME ON YOU for your greed and hiring incompetent people.

This place is the worst place to go. Slow as hell. And dont even bother making appointments because you will be attended two hours later after your appointment.

The worst customer service and lack of professionalism you can find in a laboratory. The receptionist, very insensible and impatient. The staff, 🙄