Very personable staff. I messed up trying schedule online. The ladies were very nice and helped get it straight. I was able to get in and seen after my error was fixed. I saw the PA there. I believe Nikki. She was wonderful. Made sure she checked my vitals and blood sugar. I am certainly glad I went there and I wish I could remember all of their names. I will go there from now on.

They were quick and asked about the problem and listened to me. Really concerned about me and quite professional. I was comfortable with the people and they acted like my concerns and questions really mattered. I would use them again and recommend them to anyone needing medical attention.

The people and procedure was good. Except for inability to check in by phone or internet. Made appt for drive-thru covid 19 test. Waited 45 minutes to get checked in and was then told I had to go in! Hadnt even dressed properly because I was told by internet it was drive-thru. Otherwise nice people.

PA Nikki Fetters is kind, thorough snd a great listener. We are always more than pleased with her and so thankful for her care!

9 out of 10 stars! Very friendly and great staff. Everyone was very polite, professional, and extremely helpful. Would ask please get chairs that clients feel comfortable in instead of ones with springs showing.

I absolutely LOVE Nicole Fetters! I take my kids here anytime they are sick or injured (w/Cheer as his sport, my son is often injured) and she has been great every single time. She is really good at explaining things, especially things to watch for and her concerns. I was in for an injury today, she got me in and out quickly, and again, explained her concerns, and what to watch for with my injury. The lovely woman up front is also amazing, she is kind, sweet, and helpful. I’d recommend them a million times over.

My husband was seen quickly and results were fast! The staff was helpful and friendly. We will definitely use this medical center in the future.

Sweet staff and short waiting time. I booked our appointment online. Would def recommend for some good quick care for you or your littles!

The prices here are absolutely astronomical. Theres no reason why merely getting your ears checked and cleared out should cost $500. A half grand to squirt a $10 medication from CVS and water in ONE ear? (They only rinsed one ear instead of both)

Very pleasant experience from start to finish. the receptionist, the nurse, and sweet nicki were all so kind and good-natured. they answered all my questions and got me in and out in a timely manner. strep sucks but they helped make it suck a little less 💖

Ive been going to the one on east side Norman for years and years and Ive ALWAYS had a wonderful experience. Yesterday, I took a five-year-old for a physical and covid test before surgery and sat in the tiny room waiting to be seen for over an hour and we had an appointment. Instead of seeing the people scheduled in order, she put three of her friends in front of us. The receptionist said they did not have room but she came out and said she would see them anyway. When I gave her the complaint, Ms. Robbins was extremely rude to me asking why she cared and she knew wed been waiting that long.

I’ve been here a couple, few times. They’re nice, thorough, and quick every time. The card machine system was having A Moment, but the lady up front was very nice and reassured me everything was okay with my stuff (I work in medical too I know how it is sometimes). The lady at the front was asking questions to another lady, and she was also very pleasant and helpful to each question. That’s a big deal to me as a patient (or customer or patron or client or whatever), that the staff treats each other with kindness and respect ESPECIALLY in front of non-staff.I loved the appointment scheduler that I found when i was google mapping the address. I almost missed the QC code on the front door but saw it just in time. I noticed there was another on the front desk window too tho, so covered all the way around.Nice room nurse and provider too!

For a noon Walk In appointment, the service was fast and efficient. Staff was friendly and very informative. Best in Norman so far.

10/10 recommend going here for anything you need. The receptionist, Christen, and Nikki, PA-C were so kind and informative. Thank you ladies!

You guys are awesome. Thanks for always taking care of us!!!

Excellent !!!!!Dr. Mathew Hamm was extremely nice. Took his time, explained everything in simple words.I can’t say more. Everyone was super nice everything in a timely manner.Excellent place, supper nice people, beyond excellent.Thank you to everyone.Maria Kehl

Attending staff presented as friendly, helpful and dedicated to a chosen medical discipline. This perceived behavior fostered a sense of feeling safe. I appreciate this very much. Thank you management!!!!

Quality quick service. Staff were polite, and reassuring. Online checkin worked great

Quick visit for a rapid covid 19 test. Staff was friendly and professional. It’s been a horrible time for medical professionals and we are very appreciative.

We live out of town and went for COVID testing. They were very organized and the staff very friendly and helpful. Would recommend

Ive been here many times over the years and they are always fast, kind, and professional. Honestly I wish Dr. Fetters could be my PCP because she is always friendly, knowledgeable, and non-judgmental. She makes you feel very at ease.

Everyone was so kind, upbeat, efficient, and thorough! Super glad I made an appt. It was my first time there, to take a Covid test for travel, and it was a great experience! Thanks to you ALL, and stay safe and Healthy! 😊

They are WAY understaffed! I showed up with my daughter to a room full of people waiting to be seen. We waited for 2hours before we got seen. And thats not including the time the other people who were here before us that had their children had to wait. Unacceptable! The only reason why we stayed so long is that our pediatricians office was closed today. So much for urgent care! However, the staff was super sweet and apologized for the wait.

Hands down the easiest place to get a Covid test. The staff is extremely friendly as well.

The reception isnt nice at all. No one even bothers answering the phone. I checked in online per request of the text message sent to me. Only to find out half an hour later that I wasnt checked in and she had to check me in. Had she answered the phone I wouldnt be so irritated. Had she actually been busy I wouldnt be so irritated.

Our visit went above our expectations. Starting with Myranda, the receptionist, who was very patient with explaining the new patient online registration process. When arriving, she promptly recalled our conversation and quickly processed our information. Julibeth, the medical assistant, carried herself with confidence and professionalism. Nikki, the PA, represented Access Medical very well. She was very knowledgeable and attentive to our needs. We left there with all the care and reassurance we needed to return to our state of wellness. Thank you, ladies!

Great place to go to for urgent care. I was very well taken care of. The staff are wonderful!

Such a wonderful, Caring staff! I would recommend Access Medical to anyone.

Cant even get ahold of the front desk i have called back multiple times trying to talk to someone and cant get ahold of anyone.

I really was impressed by how friendly all the staff is & I especially love how Dr. Robbins explained everything to me to where I could understand it easily. The best urgent care I have ever been to!

Super quick and efficient. Staff is kind and eager to help.

Always super friendly and super efficient! We always choose here!

The staff here are SO nice 😊😊. I even had issues paying and they didnt make me feel bad about it or anything 💜. Thank yall for being super sweet to me while Im sick, i really appreciate it.

This is by far the worst dr visit I have had. The employees are not focused, not customer forward and in no hurry to treat patients. They emphasize their online check-in so you can schedule a 4:30 appointment to still be sitting in waiting room at 6PM. No updates or apologies for the long wait. All the while the door to the back office is wide open and you can see/hear the majority of the employees standing around talking with each other. My appt alone should have only taken half an hour max and I’m sure that was the case with all 5 other patients that were there during the duration of my visit but yet they were so incredibly busy that each patient I saw while I was there waited a minimum of 45 minutes. Even with an appointment. There were walk ins who went ahead of me even though I went on and schedule a specific appointment time and filled out all the documents before arriving. And when you call they aren’t friendly or helpful just rush you off the phone. I am very dissatisfied with the service I have received on more than one occasion, but this one was by far the worst. I do not recommend this place to anyone.

EVERYONE was very friendly and accommodating. Nikki is a phenomenal PA. The nurse that took me back was timely and so cordial. The receptionist was friendly the moment we got there and was good to catch me before I made it out the door to collect my copayment. Having managed medical offices myself, I was impressed.

Very professional very nice people Id go there again ..

Access medical center doesnt require their nurses doctors or front office employees to be vaccinated. Do not use this medical center. Try Classen Urgent Care. Waaaaay better staff too!

Was a quick in and out. Very nice place. Very nice staff and doctor. Would recommend to friends.

Very caring and professional staff! This is my 2nd time to use them and will not use anyone else for Urgent Care.

Signing up online was convenient and there was no one in line at my scheduled time. The staff was really welcoming and I was able to upload my insurance information and complete demographic information before my visit via the website . Check-in was straightforward using a QR code and a smart phone. I was in and out in about 15 minutes. Would highly recommend.

One of my daughters went to Access medical Center and was over charged badly. We have been going here for year and just recently ran into a problem. Our Co-Pay is $35 at all minor emergency clinics. She was told that our deductible had not been met and she was charged at a rate of 15% of the total bill, $99.74 I had to get on a three way call with my insurance company and Access Medicals billing dept. so my insurance carrier could explain to them that minor emergency clinics DO NOT APPLY when it comes my family meeting deductibles. The billing dept. said the money would be refunded in 7-10 days. Its now been a month and nothing. Now I have to go through this mess again come Monday with my insurance and the billing dept.

Entire staff was super friendly & had no problems getting in & out quickly other than the front desk receptionist. Super rude & it honestly made me want to leave. I have no idea what’s going on in her life, though. Just wouldn’t want that being the face of any company.

The wait was longer than normal but it was a Sunday night so they were short staffed. The doctor was very nice and thoughtful.

Quick and easy COVID test, very friendly staff

Awesome people! Super nice! Made me feel like I was gonna be ok. Took time to explain things to me that they really didn’t need to, but did. I was in and out in 15 minutes.

Staff was amazing and nice. There check in system was horrible. I was out in my car waiting for 55 minutes after checking In with 2 people infront of me on the waiting list. I was told there system never showed I was on the waiting list on there side after I went inside to find out a time frame.

I was treated very well. Was seen quickly, explained as they treated. Relaxed but professional atmosphere. Thanks to all of you working there.

Very friendly staff. Place was clean and they provided great care without having a long wait.

They were great . I had a abscess tooth .I was in and out . They care and did a great job . Very professional and nice .

Efficient service. Friendly stuff. Excellent doctor!! She can hear that my son has asthma by his coughing and took the immediate treatment for my son.

Scheduled appt for Covid test, arrived 5 min early. Waited over an hour to even be spoken to. Receptionist was rude and unhelpful. Will not return

Excellent staff. Little wait time.

Love this place. The doctor is so nice.

Awesome and compassionate staff. Will be my go to for urgent care.

There was nobody in the place. I had to step in the back to find a receptionist. I was then told that I had to have an appointment to be seen. Again, nobody else was there. Kind of defeats the point of being an URGENT CARE!!

Staff was very friendly and professional. I made a appointment and was seen on time. Went for covid test and had my results before I left. I would definitely recommend going to Access.

Very friendly, and I didn’t have to wait for hours like in an emergency room, very pleased with the service!

How am I supposed to trust him with my health if they can’t even pick up a phone?

PA was great. That’s about all. My wife and I are both nurses and have taken are children here a few times and received great care. Today the staff was extremely rude and did not care how noticeable it was. The whole environment was awkwardly off. We will be taking the kids somewhere else.

I recommend you bring your urgent care situation here.

Nikki Fetters was awesome. Made me feel very heard and understood and took her time. With how busy everything is today, I felt like I was the only person in the clinic! This is the only place I’ll go, thank you so much!

Always a good experience. Great staff. No issues. Just great care.

That was the quickest Urgent Care visit I have ever had. My doctor there was wonderful.

Excellent, quick, and efficient service with a very kind staff!

The doctor and nurse were FANTASTIC. Seriously, if I could pick them to be my kids pediatrician and nurse I definitely would!

Nikki is knowledgeable and so helpful in addressing medical questions.

I appreciated the sanitation measures they took to keep us safe. I also appreciated the extremely quick help for my little girl and the kindness showed toward her. When you usually dread going to the doctor to walk away with a smile says allot.

I came for a Covid test. They got me in and out quickly. I was having bad asthma at the time. They called me within an hour to say I was negative. Then 30 min later the Doctor herself called me to ask if she could put in a prescription for my asthma. Ive had asthma my whole life and have seen a lot of doctors for it. Something very special about this one.

Worst place to go for care. Stay away from these crooks.

Best urgent care we’ve been to! The staff was so nice and helpful and everything went fast and smooth.

Very polite staff. They got me in and out within an hour and provided excellent care.

Quick to get in, i didnt wait long to see a doctor, Dr Fetters PA was very patient and listened to me. While i explained my symptoms, everyone was pleasant.

Went in to get Covid tested cause I had a massive headache and felt sick. The lady named Nicole (Nikki) was my nurse and she was so friendly and patient with me. Would definitely recommend coming here ❤️

Incredible care. So professional and courteous. The staff was extremely careful with covid precautions. The physician was attentive and thorough. He went above and beyond. Highly recommend

Doc took the time to fully explain everything, and made sure we had follow up care lined up. Very personable and professional

The whole staff was great and the doctor was super nice with my grandbaby ❤️

They took me in on the spot, and were very friendly and thorough in their diagnostics as well as in answering all of my questions. I would absolutely come back here next time something is wrong.

Went here to get tested for covid. Obviously I was very nervous but they were kind, patient, and did a good job of explaining the process to keep me calm. Fast results :)

Always a good experience. My family, including my young children, have been going here for years and we love the care they give. Sanitary as well!

I am very impressed with how well theyre handling the current Covid-19 situation. Got in and out quickly. Staff was kind and pleasant.

The medical staff was very thorough, friendly and helpful.

Been waiting here for 3 hours for a COVID test and was told it would be 1 hour. Ive watched several people arrive after me, check in, and get tested before me. Im not gonna harass the front desk over it - I know the stress of working with people and Im not about to become a Karen over this - but a more accurate estimation of wait times wouldve been nice as well as sticking with the line. The staff are very nice and experienced, which is why its not a lower review.

Staff was very nice and polite. They got me and out in a timely manner.

Always fast and very courteous. Good doctors and perfect for minor noon emergency room visits. Can check in online to get in even faster. Very clean and professional office.

Very Quick, Clean and friendly.

Went for a Covid test on 10 December 2018. If I wanted bedside manners that were as terrible as that, I would have gone to the VA. After telling the provider that I had no symptoms, she said that I sounded sniffly and that was in fact a symptom, and insinuated that I had no idea what I was talking about. I tried to explain to the Provider that I spent multiple years in Iraq and Afghanistan, and that the contestant dust and sandstorm exposure while in the gun turret, and on missions left me with severe sinus issues, which are service connected, and thus I am “sniffly” for about 80 percent of the year, and that that wasn’t a good quantifier for the symptoms. The provider told me to shut up, that she didn’t have time to listen to all of that. I’ve never been tested so badly, even at the VA. I would recommend giving your business elsewhere.

Although there was a wait time it really wasnt any longer than at your regular doctors office. Very nice staff and the practitioner was very thorough. Will be going back when I need to.

Super nice and very informative. This was my first visit. I was very impressed

Just had the rudest receptionist when I showed up for my appointment? I made an appt for an online visit but they asked to see me in person, and then moved my appt to the Norman clinic. The lady who helped with this part was very nice! The woman I talked to when i pulled up for my appt was very rude, didnt know about the appointment, kept cutting me off when she asked me questions and was overall very unpleasant.Ive been trying to wait for my employer provided health insurance to kick in before going but I was feeling very bad today so made the appt. When I explained I didnt have health insurance yet she told me well youre going to have a very big bill if you come in. I told her I heard the price was 125$ and she said maybe at Classen medical.I ended up just ending the call because Im feeling really sick and really overwhelmed and not ready to deal with that right now. Ill figure it out somewhere else.

I have visited Access many times over the years. The staff is ALWAYS friendly, professional, and prompt. I recommend them 100%!

I went to this medical center for workers comp after injuring my arm at work. They put me in a sling and told me to work my wrist so it wouldnt become stiff. Multiple visits determined nothing, had a different doctor each visit and had to recount how I hurt myself each time. Finally, after SIX WEEKS of going in and reporting no improvement, they set up an MRI, and after another week referred me to a specialist. According to the specialist, the nature of my injury made wearing a sling the worst thing to do, and had they done a simple resistance test on my wrist instead of just my arm it would have been immediately apparent.Seven weeks of bad advice delayed my healing, when I should have been better after only 4.

Quick, fast, and easy! Extremely friendly staff that listen and helped. Would recommend to anyone!

They were very nice and explained everything to me . I was nervous and they made me feel safe and calm . Your staff are very professional

The Doctors and Nurses are excellent, but the front people are rude and condescending. The front receptionist (young girl with very dark curly hair and too much makeup) actually went out of her way to remove her mask before talking directly to me. When I checked out, neither of the front people were wearing their masks. They complained the whole time at how many asymptomatic covid cases they had seen and were very rude to me because of it, yet they didn’t feel that the masks applied to them. The doctors and nurses wore theirs and were very cautious and courteous the whole time.Would go back, but if I’m treated like that again, I will never return. There is no reason to act this way to people that are feeling at their worst.

Everyone was very helpful and professional. Explained Covid test in detail. Wonderful, helpful staff. Thank you.

Staff was so professional and caring I would highly recommend this access medical center! Great people

Everyone was so nice and friendly, willing to help and be very gentle with my problem on my elbow and the nurse was so nice and helpful in anyway she could help me and the doctor was the same way so nice and gentle! I would recommend them to all my friends and family

These are wonderful clinicians and overall a great experience. I highly recommend them, no questions asked.

Very courteous staff....fast and efficient. They were also very thorough and kind.

Go here!! The staff is so kind & we were in and out of there so quick. Would highly recommend.