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Birch Dental
5140 Birch St #100, Newport Beach, CA 92660, United States
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Ch
Review №1

Very clean and nice environment. Reception and dentist are very friendly and welcoming. Dentist is very professional. They won’t sell you anything that is unnecessary. My 7 year old son has a very nice experience in there. Our whole family is looking forward for our next checkup. Really highly recommended.

ho
Review №2

I cant give this office enough praise. I called at 9am, right when they opened, because I had cracked a tooth the day before and an old filling had fallen out (a filling not done by Birch). Iris and Dr. Justin were able to squeeze me in that day due to a cancellation. Not only did both of them remember details of conversation from my last visit (over a year prior) but every member of the staff was so kind and sweet. I have severe anxiety relating to the dentist, and have since I was a kid. I didn’t even have to say that I was anxious, the dental assistant handed me a stress ball to hold while they were working and even had a massage roller that he used on my forehead to help keep me calm while I got numbed, and gave me headphones to listen to music to keep me distracted. Dr. Justin walked me through how bad the extent of the damage was (not terrible thankfully) and Iris gave me a full financial breakdown before the service was performed. I recently lost my dental insurance, and they all worked with me to get me the care I needed immediately and at reasonable out of pocket expense without insurance. Not only that, Dr. Justin told me I had 2 options, to either replace the filling that had broken (a more temporary fix) or get a crown (a more permanent but more expensive fix). He worked with me to get me the best fix for my situation without having insurance. Ive had many previous doctors who would have pushed a more expensive fix onto me simply because it would make them more money, and Dr. Justin put my needs before his own by suggesting the less expensive but relatively temporary new filling, and informed me that eventually I would likely need a crown in the future, but that “eventually” could mean anywhere from a couple years to a decade just depending on how well I care for my teeth. I was in and out in barely over an hour, with a small bill to pay, all before lunch. I couldn’t be more thankful, 100/10, would always recommend.

Mi
Review №3

Time and time again, Dr Justin and his team provide fantastic service with everyone being so friendly. I never liked dental appointments butDr Justin and his team put me at ease. He is always very caring and is patient in hearing my concerns. Comfy environment with TV and music and advanced equipments. Overall, it’s a great experience.

Yi
Review №4

Dr. Justin and Iris are the best! Dr. Justin is very patient and knowledgeable, and Iris is so kind and friendly! Their facility is nice and clean, the whole consultation process was easy and comfortable. Dr. Justin answered all my questions and explained my teeth issues thoroughly. I’ve recommended Birch Dental to my friends and colleagues!

Le
Review №5

The staff is very professional, friendly, and made me feel very comfortable. They payed attention to detail and gave great customer service. Thank you

Ju
Review №6

Dr. J is amazing and so is the whole staff. I just moved here from Dallas and was completely blown away by the level of service and attention to detail. I had never experienced a dentist visit this good. Literally everyone I spoke too was friendly and very helpful. I give Dr. J and his team 10 out of 5 stars, and will definitely refer my friends and acquaintances.

Ha
Review №7

Literally the nicest people I have ever met. My teeth have never been happier. Thank you :)

Ka
Review №8

Dr. Heish and his team are professional and helpful. They immediately responded to our inquiry and scheduled an appointment. During the consultation with Dr. Heish, he went through all the details and options for the treatment.

Da
Review №9

This is a long overdue but WELL-DESERVED review. I was a first time patient since I moved to the OC area not too long ago. EVERYONE at Birch Dental, from the initial entry to exit, was super kind, welcoming and went out of their way to make sure I felt comfortable during my visit. They offer headphones so you can listen to music and they are just super informative and friendly. I would recommend them to anyone!!

Sa
Review №10

The major reason that I choose Birch Dental for me and my two children is based on the online rating, and I know Dr. Justin can speak Mandarin. My English is communicable but when it goes to Medical terms, my understanding is very low. It proofed that Dr. Justin can speak both English and Chinese very well. Dr. Justin is very patient and explained my teeth situation. He sincerely provided me the workable solutions for my oral health. I am happy that I followed his suggestions and treated my teeth. I did feel I have much heathy gum and teeth after first visit his office on January 2021. My two children 6yr & 13 yr are also very comfortable with him. Very friendlyand professional staffs. Good facilities. A doctor who is professional and care about your health.

Ca
Review №11

The staff was amazing! Very friendly and accommodating. They made me feel so welcome and comfortable. They explained everything clearly and were very patient with my questions! I felt they truly had my interest and health in mind! I will recommend them to everyone! Thank you so much!

Ka
Review №12

Everyone here is extremely friendly, caring, and professional. Dr. Justin explains everything in a thorough manner and is straightforward with how you can care for your own teeth. Iris is super nice and you can tell how knowledgeable she is in running the office. Brenda is a really spot-on dental assistant and is super quick in prepping everything. I did not go to a dentist for 9 years and they helped me reverse my periodontal disease. Their prices are also extremely reasonable and every procedure is always based on sound reason and medical science, rather than upselling. I would highly recommend anyone to go here!

Tr
Review №13

Found Birch dental on yelp as I was looking for a new dentist in the Irvine area since I just moved back here from LA. They did not disappoint, they were very helpful prior to my appointment and I was warmly welcomed by the doctors wife who was working the front desk, she gave me a tour of the very clean and inviting space. During your cleaning they have a tv with headphones to help relax you. Overall experience was very nice and excited to continue going back to them.

Ke
Review №14

It was great! Did a cleaning and Dr. Justin is nice! The technology is amazing! and I even got a picture of my teeth to take home! Also I had met an alumni from my old high school. What a small world.

王晗
Review №15

I like Birch dental very much, because they not only have good dentists, but also receive good care during the whole process. This is a relaxing and enjoyable dental experience!

Bo
Review №16

Just outstanding from every aspect. I do not normally provide feedback. However I am inspired to do so as each and every person in the office is so helpful, the level of knowledge and dedication stands out in the industry...We are talking they set a benchmark in the industry as far as I’m concerned...When does anyone look forward to going to the dentist. At this point I am... as I am beyond confident not only in the dentist but the entire Birch Dental team and the plan that is being put in place to address my dental care needs not just for today but for years to come...This is a place you will want to consider and as I said I never leave feedback, However I am confident you won’t be disappointed if you give them a try as there time, effort and dedication as noted stands out -

Al
Review №17

I have never really found a dentist I liked, but I LOVE this whole office! They are very personable and make sure to check in on your personal dental goals. Highly recommend!

Pa
Review №18

Great front desk, great hygienist, great dentist. Great office overall. I actually appreciate this office.

Li
Review №19

Birch Dental was fantastic! This was my first time there, and everyone was extremely friendly and knowledgeable about dentistry. The 3D dental scan was also cool; I was able to see what my teeth looked like and ask questions when I had concerns. I would strongly recommend Birch Dental.

Al
Review №20

The entire staff was SO friendly, attentive, and welcoming. From the moment you walk through the door it is clear that you are the staffs #1 priority. Dr. Hsieh was very patient and walked me through every step of the visit. He was extremely thorough and took time to go through a custom consultation to fit exactly what I needed. This was one of my most pleasant experiences with a dentist I have hadn

Ma
Review №21

Can attest that this is one of the best dental places I have ever seen.

Ka
Review №22

Love the Birch dental team and Dr. Justin. My first dental cleaning appointment there during pandemic, I felt welcomed and felt like I have known them for years. They take Covid protocol seriously, which made me feel safe and protected. Staff are friendly, patient, explained things in details and made sure I understood. I love the state of the art equipments. Dr. Justin was able to scan all my teeth and I was able to see the picture immediately as he explains treatment plan. Highly recommend birch dental!

El
Review №23

This place is clean and very professional. They have 3D equipment to evaluate your oral condition. Dr. Hsieh and his staff were so nice and they provide personal entertainment such as Netflix when you are waiting in the treatment room.

HU
Review №24

The staff are super friendly!! I am a first-time patient and appointments are easily made online. Dr. Justin did my general exams and cleaning, and made a treatment plan for me. And then Iris went over the insurance stuff with me in details, letting me know how much I would pay out of pocket. Highly recommended!

an
Review №25

The clinic is very clean and spacious! The staff is very well trained and very nice and polite. The doctor is very knowledgeable and doesnt pressure you to do anything you dont want to do. It is my go to dental clinic in oc.

Se
Review №26

If you are in need of a dentist, highly recommend visiting Birch Dental. Love the atmosphere, well sanitized, and the staffs are friendly. I was here for my wisdom tooth extraction. The process was smooth. They are truly professional and provide a wonderful experience. Thank you!

Ru
Review №27

This is my first time coming to this dental office. I loved the experience at Birch Dental. The office is cute, clean and cozy. The staff and doctor are very friendly and professional. Dr. Justin is very down to earth, easygoing and knowledgeable. He took good care of my teeth and gave me tips on how to maintain the health of my teeth. I highly recommend this dental office!

Ca
Review №28

I had an awesome experience at Birch Dental from start to finish. My initial appoint was scheduled promptly and I was greeted by the friendliest staff. The office is immaculate and COVID-19 precautions implemented were above and beyond. The purpose of my visit was for a general cleaning and an Invisalign consultation. I received through work and transparency. I highly recommend!!

Kr
Review №29

The entire team is great to work with. I highly recommend them.

Ra
Review №30

As a busy real estate agent I only go see a dentist when I have a tooth problem. I broke a crown last week and they are the only office that could get me in first thing in the morning. I went in thinking I was just going to get some emergency dental work and then be done, but was pleasantly surprised at the service and decided to make them my regular dentist.The office itself is nice and relaxing, the ladies at the front desk are always nice and helpful as well. Dr Justin did a great job on my crown with the new scanning technology. I gotta admit I was a little worried at first when he said the tooth might be hard to save but he absolutely nailed it! I am so happy with my crown and think it came out perfect!I have since been back twice for cleanings and checkups and am happy I found a great dentist office in my area. Overall I couldnt be more happy and would definitely recommend this dental office to everyone.

Gu
Review №31

I had a great experience at Birch Dental today. Everyone was very professional and so nice, and very accommodating to squeeze me in for an evaluation last minute. Amazing! Thank you so much and see you soon.Gua

Se
Review №32

I highly recommend Birch Dental, the staff is great and welcoming and the facility is immaculate. Most importantly, your teeth will be in good hands!

Ry
Review №33

Everybody was extremely friendly and kind! The office was modern and clean, and they also strictly follow COVID protocol which made me feel safe.

Ha
Review №34

This place is amazing! I love their energy and vibes. They are always so excited and personable. Dr. Justin does an amazing job and is extremely friendly. I would recommend this place to anyone.

Jo
Review №35

Great quality care. Good Covid precautions in place (they text you while you wait in your car). Dr Justin spent a good deal of time with me, explaining everything in detail and giving me good suggestions/recommendations. The clinic is equipped with advanced technology, and he even took high-quality photos (in addition to X-rays) of my teeth to show me the grey discoloration of one of my back molars. 5 stars, i would visit again and plan to switch all my dental care to him.

Je
Review №36

My experience at Birch Dental was way above my expectation. Dr. Justin was very gentle and professional. He explained my situation very well and was able to come up with a personalized long term plan to fix everything about my teeth. I am so glad I was able to meet Dr. Justin!

Co
Review №37

My dental experience with Birch Dental is definitely the BEST! Dr. Hsieh, Iris, and all the staffs are very friendly and nice. They provide the best machine, comfy environment, take good care of your dental health and give the best suggestions for any concern!

Ch
Review №38

For starters, the receptionists are always so kind and made booking appointments effortless! They are super sweet and would let me know whenever there were earlier openings so I could get in ASAP! The office is in impeccable condition and is spotless clean. I love that everything is white, high tech, and modern yet incredibly relaxing at the same time.Dr. Justin is incredibly caring and funny and would send follow up messages to check up on me and give dental care tips! I had my wisdom teeth removed and was in and out of the clinic within 30 mins without pain, swelling or bleeding! This is almost unheard of when it comes to wisdom teeth extraction but the technology they use here guarantees a totally painless experience! I will also be getting my Invisalign done here and I’m extremely relieved and happy to be in such great hands!Thank you Birch Dental for setting the bar on how dentistry should be done!

Be
Review №39

Dr. Justin Hsieh is very patient and knowledgeable. He takes good care of patients. The protocols for COVID are very clear and make me feel safe.

Ka
Review №40

They are very professional and nice! They have very strict cleaning procedure that protect you from COVID. I’ll definitely recommend them to my family and friends.

As
Review №41

Very professional and enthusiastic staff and dentist.

Jo
Review №42

Efficient, professional and friendly.

St
Review №43

Nice establishment with kind staff, state of the art imaging, and entertainment for the long sit in the dental chair.

Di
Review №44

Everyone (dr and staff) was amazing, great COVID protection procedures.

Th
Review №45

What a delight it was working with Dr. Justin Hsieh. After having put off my dental visits during the pandemic, I decided to finally change dental offices, and was I glad I did. Dr. Hsieh’s brand new office houses advanced equipment that my previous dentist did not have. He was thorough in explaining every procedure that was done along with the follow up visits that are needed to maintain the health of my teeth and body. Dr. Hsieh and his staff are really friendly and a pleasure to deal with and I recommend anyone to pay them a visit for all your dental needs.

Sc
Review №46

You will not find a better dental experience in all of the world. That sounds ridiculous, but it’s true.

Ru
Review №47

Amazing experience in Birch Dental. They provide headset for me during the dental which is really relaxing.

Al
Review №48

Hands down best dental clinic in SoCal. Staff and doc are super detail oriented, full of patience at explaining each procedure, and got equipment so fancy I thought I was in a sci-fi movie lol, even got Spotify earplugs and Netflix to distract you from the fear of seeing a dentist... best dental care I’ve ever had

An
Review №49

Very personable, efficient text communication, with comfortable high quality service. Felt very safe regarding Covid, very few people allowed in the building at the same time and sanitization everywhere.

ch
Review №50

The best dentist ever!Dr.Justin has the knowledge,Professionalism,experience ^_^

Ah
Review №51

Dr. Justin does a great job making you feel comfortable and ensuring you’re getting the best service. I’m usually hesitant going to a dentist but now regret not finding this place sooner! The office is very modern and is as clean as it gets. Looking forward to future visits!

Em
Review №52

My husband and I, dare we say, greatly enjoyed our experience at Birch Dental. After much delay due to the pandemic, we made appointments for cleaning and check-up.From the start, the staff is incredibly helpful and flexible about scheduling and reschedules, answering insurance questions, and communicating about COVID protocols.On the day of our appointments, we received texts about the entry procedure, were enthusiastically greeted at the door by Iris who took our temperatures, and sat down with Alexis to review what to expect from our visit, insurance, and a tour of the incredibly welcoming, bright, and thoughtful clinic. The clinic feels like a salon - you can tell a lot of thought and precaution has been taken to assure cleanliness and sanitization.Each dental chair is decked out with access to TV & headphones for entertainment (Netflix, Hulu, etc.). Dental Assistant Brenda, who is super knowledgeable and kind, proceeds with taking digital photos, X-rays, etc. and made sure we are consistently comfortable. Dr. Hsieh is extremely personable and takes time to get to know his patients and/or their concerns. He was communicative in explaining what the procedures are taking place and more importantly, why they are being performed - answering any & all questions along the way. Dr. Hsieh is very gentle and skillful where nearly no discomfort was experienced in the process. In no way do you feel rushed or just a number.After the appointment, we met with the wonderful Alexis again at the front desk who answered questions and scheduled us for further treatments. Iris kindly go the door for us and we exited with renewed smiles on our faces. The next day, we received texts to check on how were doing and if there are any questions.Birch Dental is a truly great and thoughtful practice for patients of all ages. From beginning to end, they truly care. We fully recommend Dr. Hsieh and his incredible staff for any of your dental concerns & needs.

Wi
Review №53

Dr. Justin and the staff of Birch Dental have been absolutely wonderful. They are professional, friendly, and very knowledgeable. My visits have been great due to their safety protocols, their wonderful new office space, and the fantastic staff. I highly recommend Birch Dental.

Sa
Review №54

Took me in on short notice..had a really bad tooth ache and they took care of it. Totally recommend them to anyone in need of a dentist. Clean and friendly environment. Very friendly and painless. Thank you guys.:)

Em
Review №55

Staff is friendly, efficient, knowledgeable, GENTLE, and is taking covid precautions more seriously than even any of my doctors offices. I personally had fun during my appointment...how many people can say that about their dentist?!

Ni
Review №56

I was referred by a close friend of this hidden gem located in Newport close to my office. I came in for Invisalign treatment. 16 months later, my teeth are straight and bright. I am very satisfied with the outcome. Dr. Justine was incredibly kind and patient with my concerns. The staff was nice every time I came in. Overall, a very pleasant experience.

E
Review №57

This place is amazing---kind and compassionate during an unsettling time. My daughter who attends UCI has remained in Irvine. She recently had a dental emergency and this office has gone above and beyond in helping her out. A truly honest and genuine dentist and his staff that puts the needs of their patients first and foremost. The customer service and care that has been given to my daughter has been nothing short than EXCELLENT. THANK YOU!!!! Highly recommend this place.

Sc
Review №58

Wow! I have been terrified of the dentist all my life, so I put off getting work done for a long time. I started to have some pain and knew I needed to find a dentist to take a look and thank goodness I found Birch Dental. I have never had such a fantastic dentist experience. I felt so welcomed as soon as I came in the door. I received a tour of the office which was not something Id ever had before. Unlike my past experiences, I didnt have to wait to be seen, I was signed in and seen right away. One thing tat contributed to my fear of dentist was just being told that something was wrong but not why or how they were going to fix it. Dr. Justin went into great detail about every problem area, showing pictures of my own teeth along with demonstrative videos and graphics to help me understand where the problems were, what they looked like, how he would fix them, and how it could be prevented. They also were very clear about how my following procedures would work an dhow much each would cost with my insurance. After my first visit, I was actually excited to come back for my other procedures, which is something I never thought I would say. The patients comfort is of the utmost importance to them and its very apparent from the minute you walk in. I cannot recommend Birch Dental, Dr. Justin and his team enough! If you need a dentist, go to Birch Dental!!

Es
Review №59

I’ve been coming to Birch Dental for the past year and my time has been amazing. In the past year, I came in with teeth pain, cavities and all sorts of Oral health problems. Once I started getting treatment from Dr. Hsieh the pain started to go away, had a treatment plan I could follow, and saw my oral health improve.I have been to multiple dentist offices before, and none of them have offered me the same amount of care, respect, and quality of treatment than what Birch Dental has given me in the past year.I’m very thankful for Birchdental for treating me and helping me improve my oral hygiene.

Mi
Review №60

Birch Dental and Dr. Justin are amazing! I love that everything is so clean and new. They really take the time to explain everything to you and the staff is so friendly. I highly recommend this office!

Am
Review №61

Great experience! Would recommend Birch Dental to anyone!

Be
Review №62

Dr.justin was amazing with my 6 year old son! He has such care and patience with him. They have a small playroom that is perfect for moms like me! Definitely worth a visit! My kids love coming to this office!

Ga
Review №63

I had a great experience during my first visit with Birch Dental. Dr. Justin is awesome and really cares about his patients. Everyone was super friendly and helpful, as well. I would definitely recommend Birch Dental to friends and family.

Da
Review №64

All of the staff is very courteous. Dr. Justin was very informative in explaining what would be the best treatment for me. I really appreciated how he was very patient in talking through things with me.

St
Review №65

These guys are the best dentist office Ive ever visited. Their team is incredibly friendly. They are super fast. Ive never waited longer than 2 or 3 minutes in the waiting room. Dr. Hsieh is very kind and extremely efficient. I cant recommend them enough.

Al
Review №66

Really clean and modern facility. Definitely make me felt very comfortable upon entering. Dr. Hsieh was very informative and detailed going each process and his suggestions and recommendations.Visiting a dentist has always been nightmare for me since childhood, but after visiting Dr Hsieh with him being very professional and caring during the treatment progress, he has made me very comfortable to visit his clinic in the future for any needs knowing he will take good care of my needs and not the typical rough progress and nerve breaking pain at other clinics.

Fr
Review №67

They’re amazing!! Super friendly staff, super clean & new equipment! You actually feel like someone is trying to help! Highly recommend!

Br
Review №68

Amazing dentist and staff, would recommend!

Sh
Review №69

Dr. Hsieh and his team are very professional, thorough, and thoughtful in their treatments and presentation of the problems and recommendations. The office is set up with a lot of considerations for the patients to put them at ease. Highly recommend!

Fr
Review №70

I would give 6 stars if I could! Very clean, very professional. The doctor gave me lots of good advices and suggestive treatments without me feeling being pressured.

Je
Review №71

Dr.J, he’s a fun lovely family dentist! Will totally recommend anyone who’s in the area! He’s friendly, patient, and caring for all my dental needs.See you soon!

mi
Review №72

That is better

We
Review №73

When I was told that the dentists in UC Irvine have been fully scheduled till next month, I decided to have a try on Birch Dental since I can use UC Irvines insurance here.It turns out to be great. The whole place is new and clean with advanced facilities. Dr. Hsieh is very professional and patient, he can speak both English and Chinese so that I could understand my situation and suggested treatment well.Im quite satisfied with Birch Dental and have made my appointment for the next time.

Mi
Review №74

Very friendly staff and doctor

Le
Review №75

Very professional, Very clean

Ed
Review №76

I have been seeing Dr Justin for almost a decade back when I was still in Arcadia, due to work I have been moving around but I always go see him and have work done whenever I got the chance to go back to Arcadia, just never felt like going to someone else, I heard from him that he is going to open his new office near my home in Irvine now, super excited!!

Je
Review №77

Birch Dental is awesome! Dr. Justin is friendly, attentative , and professional - he addressed all my concerns and offered suggestions. The staff were all amazing as well!The place is located next to Wendys not difficult to find but is easily missed if you ain’t carefully looking. It’s about 10 mins away from Southcoast mall so it’s pretty convenient location wise. The office is clean and comfortable. Also has Netflix for you while you wait.If you are looking for a dental office that is accommodating and caring, look no further than Birch Dental. Will definitely return!

J
Review №78

Best dentist I have ever had!

Zh
Review №79

Good

Ma
Review №80

Great Team!

Xi
Review №81

The doctor’s brother and the front desk lady are both very enthusiastic and friendly in Chinese. It’s the first time I see the teeth and it’s more serious. Directly explain to me in Chinese and give me suggestions. The whole process is very smooth. The insurance will not reimburse them for the first time. I did a second effort for me and I finally reported it. I really appreciate them T^T. I sincerely recommend international students who come here to go to this clinic. There are many professional explanations of teeth, or they can speak Chinese as long as they can speak Chinese. After all, health is the most important thing~

Yu
Review №82

Dr. Xie, who is very responsible, and the friendly front deskDuring the orthodontic period, I patiently listened to my adjustments, thank you birch dental

Do
Review №83

The clinic is very considerate and the preventive measures are complete. Both doctors and nurses are patient to help me explain. The first time I came to the United States to have my teeth washed, the doctor kept comforting me during the process and made me very relaxed! And you can watch TV all the way to distract.All in all, it gave me a very good experience from all aspects, it is highly recommended!

Sh
Review №84

I am very satisfied with Dr. Xie’s skilled professional skills,+ Kind and patient painless treatment.The clinic has a clean environment, novel and modern equipment,The counter and assistants are kind and warm~The whole process of seeing a doctor: Comfortable, at ease, relaxed~Highly recommend Birch dental clinic 👍👍👍😊😘

Information
57 Photos
84 Comments
5 Rating
  • Address:5140 Birch St #100, Newport Beach, CA 92660, United States
  • Site:https://birchdentaloc.com/
  • Phone:+1 949-942-8855
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
Working hours
  • Monday:10am–5:30pm
  • Tuesday:9am–3pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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