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NYU Langone Health
550 1st Avenue, New York, NY 10016, United States
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Ya
Review №1

Cold hearted and inconsiderate to the patients emotional needs which is just as important if note more than physical needs.

Za
Review №2

I am writing this to thank you Dr. Maureen AIDA, Emergency Physician who took care of me last year just before Covid. I had type A flu, I thought was dying. She and her staff were very compassionate and dedicated. Being an emergency room physician is so hard because you are not sure what can happen next.., the only thing I can say that I was in shock and she saved my life. I am Health care worker and employee at NYU in the city, and I appreciate everyone who looked out for me that night!!! Thank you

be
Review №3

This hospital needs better time management. People who visit hospitals are in pain or some sort of discomfort and requires medical attention! I feel like either the hospital can not manage the volume of patients or they just dont care enough to promptly provide treatment.

Br
Review №4

Their virtual sick visits are the worst, literally the most pointless experience ever but an awesome way to get more money while putting in little to no work. Dont even get me started on the horrible MyChart app that has been a pain to find documents in!

Ja
Review №5

Staff and Drs,nurses take very good care of the patients and they r very professional

L
Review №6

NATALIYA VALENTINOVA, PA-C - If you see this name anywhere in the ER run the other direction and request a DOCTOR. Especially if you happen to have an EKG that shows tachycardia. She will try label you as an anxious psychiatric patient in your medical records. She falsified my records during ER visit claiming I was hyperventilating and anxious - I am appalled, completely baffled, and quite shocked - It is a blatant flat out lie. Honestly it is BIZARRE. Have no clue whatsoever how she pulled this out of thin air. This girl came into my room, I was sitting there quiet, calm, still, probably on my phone, exchanged two sentences with her total and that was the extent of our interaction. I am hoping there are cameras in the hospital. She wrote I appeared anxious - when you couldnt even see my face? - I was wearing an adult size face mask covering my small face, w/ face shield and glasses underneath. Could barely even see my eyes. Turned out I was suffering from a life changing post procedure complication. Good job Natalie. NYU Langone is a bunch of immature incompetent 5 year olds on power trips. Literally the entire report is completely inaccurate. Filing a formal complaint. You do not go making up lies of that nature about a complete stranger. The rest of them got mad when I questioned them (I was right to question them). Despicable.

Pa
Review №7

My husband was admitted for an infection brought on by lymphedema in his legs. Every one from the janitor to the doctors were amazing. Ive never been to a hospital that treat a patient so well.

Fr
Review №8

HORRIBLE EXPERIENCE!! The Worst!!I have to wait in a line of 22 people literally out the door to check (8 Kiosks, 2 people working) in for my appointment, by the time I finally got there they told me I would have to reschedule for ANOTHER 3 months from that point, the first Appointment ALSO took 3 months. I told them that my Medication would run out before then. (my original Doctor was on sick leave) the office manager named Yvonne promised me it wouldnt, she lied, IT DID they left me with a DANGEROUS MONTH LONG LAPSE in my medication. I contacted them COUNTLESS TIMES, through calls, emails, and messages, and was completely IGNORED!! I would NEVER in a million years trust my health with these people, They clearly showed me they could care less!!! HORRIBLE HORRIBLE EXPERIENCE!!

Za
Review №9

Took 5 phone calls and about A half hour Just to find out what my deductible was for my surgery…The dr. and dr staff was very accessible helpful but billing was not.

Ik
Review №10

Worst customer service to make appointments,Never response at all.even 1star doesn’t deserve👎👎👎👎

Al
Review №11

Doesnt values patients time, huge lack of coordination between departments. Had a whole day of testing for a clinical trial. First appointment was at 8am. And well all these appointments were scheduled like 3 months ago so feel they had more time to organize better times. Ran around to different buildings between 32 and 38th st for the appointments. No time for a proper breakfast or lunch or even much of a break. Until 3pm when I was told to head back to my doctor office to pick up the meds. They said dont be late... Meds didnt arrive till 5pm...Then had to make my way back home in Jersey City, by time back was exhausted... Basically went to bed but now 1am woke up with a stomach ache probably from not eating dinner with meds.Pretty much feel dealing with NYU is worse than being dead...

Le
Review №12

NYU Hospital definitely their service is not so good on May 18 at 5:45 a.m. They took me out of a bed to move to the waiting room after a back surgery. they sat me in a very uncomfortable chair for 7 hours, feeling very cold. I asked a nurse to help me because the chair was not comfortable and that I was very cold, she didn’t even give me any attention. At 10am I felt very bad and very cold, the truth was, the treatment was very bad, they did not help me and I had to be like that until my daughter helped me out of that hospital at 1:00 pm.Very unfortunate because the day before in May 17 12:00 pm the service was greatI’m putting 3 stars because the service on May 18th was terrible but the service on May 17 was amazing.

Ru
Review №13

The receptionist was really rude especially the bald guy. The staff doesn’t treat you like a human.

Da
Review №14

The staff who took care of my daughter in the Emergency Room and on the 13 floor of the Kimmel Pavillion were outstanding! Their attention to patient care and professionalism is to be praised. The facility is state of the art and I am grateful for their service!

Sy
Review №15

Friendly and fast traige and explain everything clearly

Ju
Review №16

Simply unprofessional approach by most of the staff, they are sure make you feel as a burden not like a client.Don’t waste your time coming to this hole

Jo
Review №17

Amazing staff, Doctors and Nurses. Shout out for LENNY!

En
Review №18

Went to ER and nobody cared about us. The worst customer care ever.

Ny
Review №19

The worse hospital in history . Bad service , not hands on with patients . Treat Patients poorly . Surgery rating highly don’t recommend. Most of their surgeries take a turn for the worst . I don’t recommend this hospital to anyone

ed
Review №20

I am not affiliated with NYU LH in any shape or form, neither as a client nor a patient. However, one must give heed to the horror stories I am reading in the reviews. It is difficult to digest and harder to swallow.I had to give stars to place my narrative. Three is fair for what I am reading.

Th
Review №21

I was there March 1stFor a procedure.involving putting.a stintin my right leg.i gave the nurses a hardtime.but I really.appreciated.the concernthat.they had for me.

Yu
Review №22

Thank you guys. Your are the best

Er
Review №23

Doctors are good. The billing department is like loan sharks. They will assign you out-of-network physicians and resources without notifying you. And this will cost you thousands of dollars.I kid you not, a man at their billing department forwarded my call to a Chinese restaurant when I called to complain about the fact that they committed surprise billing by assigning me out-of-network doctors.

Ma
Review №24

Care was very hands on. Rooms were cramped, old grimy too many in a room. Nursing was attentive but very very unsatisfactory rooms very run down.

Ro
Review №25

After NYPresbyterian downtown kicked my mother in law out of the ER after 12 hours with covid and pneumonia she got sicker the next day.Luckily I was able to convince the EMTs to take her to NYU Langone on 1st ave. Her level of care has been amazing and because of them she is on track to a full recovery. There is not a better hospital or medical group in NY. That being said my primary care doctor is also affiliated with NYU Langone and she is the BEST. Thank you for the great care, NYU Langone!!!

Ja
Review №26

Nice place to work. For MS nurses, the ratios are pretty good so far.

Al
Review №27

Andrew Rubin the SENIOR VICE PRESIDENT of NYU LANGONE HEALTH can put on a facade for the media but i personally have had a horrible experience with this man. He is not a very nice person and does not treat his employees with the respect and regard they deserve. NYU Langone does not support their employees and it is not the best place to work.

Le
Review №28

Thank you so much for treating me so nice!!!!!!!!!! greatly appreciated!!!!! Especially Dr. Jeffry Gamms and Dr. Tamas A Gonda...

Am
Review №29

Per an upcoming Achilles tendon surgery, I had to go to the main hospital for standard preop COVID testing. The hospital is incredibly gorgeous, the employees (full time and volunteers) were incredibly helpful and kind, and the COVID testing was very quick and efficient.

Sa
Review №30

I go to the dental clinic to take my kids for there appointments the line is long the workers are just standing around talking and when they finally help you they are rude with an attitude then you call the clinic to make an appointment and no one answers the phone they can’t be that busy, unbelievable.

cx
Review №31

NYU LANGONE is an excellent hospital facilityThe nursing staff are great—- competent, caring and expert,Highly recommend !

Al
Review №32

First of all, happy new 2021, because Im happy to review siegel with 1starIm writing the reviews for siegel stephenWarningThe doctor does not listen to his patientsIf you ask him to prescribe a medicine or exam, he will most likely refuse that and you will be at riskWithout the medicine or exams you can not prevent any potential problem but he doesnt care?If you dont believe us, you can try and ask him any specific treatment or examHe does not listenHe wants to decide everithing, he Does not care if You feel good or bad or about your symptomsIm sure that gov will check and review the licence of the boratdoctor, soon or later

Sh
Review №33

I was recently admitted to this hospital for a surgical procedure and I cannot thank the teams of doctors and nurses enough. They truly made sure that I was taken care of and comfortable. I was in tears leaving the hospital because what I will remember even through so much pain is the incredible care that each person gave to me while there. Best decision to come to this hospital. I cannot say thank you enough to each and every staff member; from the ER nurses/physicians, to specialists, anesthesiologists, nurses, nurses in training, cleaning, and food staff + more. Everyone was so kind and I will always be grateful! Furthermore, the room I was in was so beautiful, clean, and comfortable. Thank you all!

MI
Review №34

I just used the ambulance service to Brooklyn hospital. First the driver hit me in the back of my head when attempting to put the seat belt then he didn’t even apologize. Like eeeew.

Sa
Review №35

They on your side from A to Zfrom the minute you go in to the second you leavea very pleasant experience. THANK YOU

Ch
Review №36

This hospital is not for there people and the care of how people feel or injuries .. they set up faulty ID cards to doctors who are non existent sent me for an appointment to send me right out the door with injuries and no help I don’t trust the hospitals for reasons like this and judge you on your name

Ja
Review №37

Horrible experience. I am sitting here in pain and have to wait 3 hours just to speak to a dr. I am a cancer patient and unfortunately I have been to many hospitals I have never had such a horrible experience. Avoid going to this ER! I have been here in the ER for 2 days and they still have not admitted me. In every other hospital I have been to they have admitted me within a few hours of being in the ER.

An
Review №38

This is a special place. My son was born here. When my mother had a Cerebral Hemmorage in June they gave her the best care on earth and the nurses in Neurological ICU treated her like she was their own mother.This place was here for my family in our darkest hours. Special shoutout to the nurses in Neuro ICU, Dr Riina, Dr Conziolka (sp) & Dr Sen. From the bottom of my heart.

Ma
Review №39

Birth of beautiful, wonderful Kid #1 (Kata!) and equally amazing and heart-thumping Kid #2 (Uta)--if this hospital does nothing else throughout the course of all future history, the fact that this much JOY JOY JOY came from this one place right up 1st Avenue from where we live our lives down on 23rd and FDR has seared itself into my heart as par par and par excellence!!!--Thank YOU!!!

Al
Review №40

This health hospital is great. They were able to spot a serious threat to my body in a matter of minutes. After the diagnosis was confirmed. A plan to make sure, I would be able to receive the best health care possible

Ja
Review №41

Mixed feelings on this hospital. My Uncle had heart surgery that went excellent here, but had insurance and a son in law working for a Hospital branch. My girlfriend who has no insurance, was treated like literal trash by the staff. Talented? Yes (if you have insurance). Compassionate and selfless? No.

Mi
Review №42

Went by there today. The people at the green pathway were most helpful, both the nurses at the entrance and the security guard.

Re
Review №43

Came here to visit a friend, only one visitor allowed at a time, you are required to wear a mask here, the place was rather quiet when I was here with very few people. This pretty much sums it up for this location, I pray that you should never have to come here again!

Ch
Review №44

Good service and care.

Li
Review №45

Wonderful

Ma
Review №46

Disgrace…

Ro
Review №47

#1 Hospital and Drs.

Th
Review №48

Best school ever. Highly recommended. I had a great experience being a patient at their dental school. Med Students are smart and know their job. Although tuition is very expensive but it is worthy. Has a very good reputation and offer a good learning environment than some of the SUNY school.

Cy
Review №49

I went to the ER and everyone is so fast. there is no one sitting around just lala gagging. Everyone i came in contact with was so calm friendly and caring. These people really love their job. I will only come here for emergencies. I like the system they have. Hallway beds is fine because rooms are for critical people who need machines. It was very fast.

Ca
Review №50

A family member of mine passed away in the emergency room. The staff was excellent, compassionate and empathetic. Everyone from the front desk clerical staff; the nurse and physician who addressed our family; to the patient transport personnel. You were just AWESOME. Thank you for your dedication and commitment to excellence.

En
Review №51

Don’t go if u have really emergencyEspecially at night amEmergency room doesn’t have really DoctorsOnly nursesThey going to send you home quickly or send you to other hospital if you need real attentionHope you listen

Mo
Review №52

Terrible front desk and service

Ru
Review №53

Pretty good hospital but the billing department is terrible they are a bunch of thieves that sometimes administer medicine.

Ch
Review №54

Ive had surgery twice at NYU Langone Medical Center in Manhattan - once elective surgery and once emergency surgery. Both times the surgeries went very well and the medical supervision and care that the hospital provided exceeded my expectations. Everyone I dealt with (surgeons, nurses, transporters, elevator operator) literally every staff member, was extremely professional, knowledgeable, friendly, comforting and accommodating. They just opened up the new Kimmel Center too where every overnight patient gets their own room. Everything was extremely clean and very high tech. When I left the hospital, I received a thank you card and some follow up phone calls from the staff to see how I was doing on my own. I was very impressed with the care I received and I would highly recommend NYU Langone Health.

Ma
Review №55

I spent 4 days in the hospital after my son was born. The doctors at NYU are absolutely amazing but I can not possibly continue writing this review without mentioning the amazing nurses on the labor and delivery floor as well as the post labor floor. They are the most caring, supportive and friendliest nurses I have ever met. I could not have gotten through my experience without their loving touch and their years of knowledge and experience.

Ni
Review №56

I must say the staff could not have been any better and Dr. Glickman is the absolute best. The team is incredible and I cannot thank Dr. Glickman enough for changing my daughter’s life. If there were 100 stars to give in this review I would give 101.

Di
Review №57

The moment you walk in, the staff look forward to helping you. they even walk you to your destination if it must be. the staff are extremely courteous and respectful that makes it so much easier to walk into a hospital or a facility unaware of who you going to meet and whats going to happen and the minute you walk in you are treated with such respect. you are a perfect example of how people should be treated everywhere. thank you so much.

Ta
Review №58

Nice clinic and doctor who treated me was fantastic, the front desk staff could be little bit more helpful.

Os
Review №59

Theyre very professional before vicit they your temperature

Al
Review №60

Like most NYC hospitals it can get busy and may be understaffed. However I feel that some of the nurses are overwhelmed by the amount of work and patients they have to tend to. I was in the ER for the flu and bad gastric pains. I don’t understand why it took over two hours to get my pain medication. I know it was busy and as the physician assistant said, they have other priorities like the people brought in from the ambulance... but two hours? For the pharmacy to approve toradol? On top of that my father had to keep flagging down anyone he could because I was in agonizing pain reminding them of the pain reliever. He also suggested morphine because that’s what I received last time I was here and in other hospitals across the city since it relieves my acid reflux and severe abdominal pain. I am not trying to brag but my father is also an RN and knew that toradol wouldn’t help me and is why when I was being discharged I was still in a lot of pain and continued to vomit when I came home.Not to mention I went back to the ER, but this time went to Bellevue Hospital.

ho
Review №61

Best butYour location is not verify if you want to verify your location so contact me

At
Review №62

I had a great experience here. My son had a surgery at the OR here and got transferred to the Pediatrics later on. All the doctors and nurses I met are so nice and caring I almost forgot they are not my relatives or close friends!I just wish their location is not so far away from subway or civilization...

a
Review №63

I Albert falack must say that the staff that took care of me are the best that Ive seen.I am so happy that i came to this hospital and that doctor Bernstein and staff watched me and took care of me .Again I think that I am in the best hospital on the USA..Thanks againAlbert falack

Ti
Review №64

Had a horrible experience here. Sat in a chair for almost 12 hours with my mom. First came in as ER patient, sat to be served for about 3 hours. Was told X rays were needed, sat after X rays for another 2 hours. Then was told needed a CT scan, sat for 3 more waiting to get scanned then another 3 hours to hear the results. You’re better off going to an Urgent care rather than this place. Just sitting and waiting for hours being told no answers for long time, since this place is understaff. Do not waste your time.

Li
Review №65

I sent a check to cover a payment of a procedure....one day. They cashed the check and credited my account The next day I sent in another check to cover a different statement/procedure. The number on the check was the NEXT check number in my checkbook. They cashed the check, according to my bank, but did not credit my account and have to date been unable to find the payment and cannot give me any explanation except to send me to yet another department. Then they sent me to a collection agency because they said I did not pay my bill. So I paid it by telephone with a credit card. Hence they now have TWO payments for the same procedure and cant figure it out on their books. Their bookkeeping sucks. And I will not return to THAT place as I received not only NO satisfaction, even thought I could provide bank records of the check payment... I got the run around and was treated as though I was in the wrong! How can I be in the wrong when I PAID the bill TWICE and can prove it with bank records? BAD!

La
Review №66

The service was ok at best. However, the real reason I am writing this review is to warn others to beware of the docs of this location swindling you for procedures you may not necessarily need, without informing you of the procedure or the fact that the procedure will incur a next fee. For me, I initially visited for a physical and received an extra procedure that I did not request, and was charged for it (my insurance covered the physical). This is what I experienced and when I brought this issue up to Customer Relations, they were kind enough to assist me the best they could, BUT THE DOCTORS NEVER GOT BACK TO ME WITH A SUITABLE REASON AS TO WHY I WAS BILLED FOR THE EXTRA PROCEDURE I DIDNT ASK FOR!! I am very disgusted with how this was handled by this institution and I hope no one else is a victim of this robbery like I was. They are only looking to get a quick cash grab and if you arent careful, you can be next....

El
Review №67

This is the worst hospital I have ever had the displeasure of dealing with. The pediatric urologist here has the rudest bedside manner. She called to talk down on me when I questioned why a medication was recommended but never prescribed and was defensive about all of it, making it clear to me that she is more concerned about protecting her medical license than she is treating the condition of a helpless young child.I would have given her a personal review, but the whole system is in disarray. Making an appointment is next to impossible because one person will tell you to come in at such and such time, but when you do, you are greeted with a “your appointment isn’t until....”I’ve had to call 4 people half a dozen times before any call was returned. They should put up a sign that reads, we want your money/ we don’t care about you, so at least I was prepared for what I was getting in to.

Ra
Review №68

I was born there and Im still alive now so it cant be all bad.

Md
Review №69

I went to NYU for my mom procedure they don’t care patients well. And nurses are little rude.because I was waiting half an hour to get someone bring her outside.

Je
Review №70

Im from out of town and I thought New York has the best hospital. Man I was wrong I been throwing up and sever pain and they try to give me Tylenol in pill form I throw that up if I could take pills I would of not come here Im n so much pain. I give it one stars for the nurses they are awesome and caring. The other hand the doctor are not dont check up on you tell you what going on doesnt keep u informed at all if I ever visit NY again I will not bring my family or myself here at all. Their were bloodied bandages on the floor an blood on the floor. One of the nastiest Emergency room Ive ever been too.

Mr
Review №71

Not a professional employer. Benefits office usually hangs up on you and hardly can gets through to talk to someone, and no one responds to your email or voice mail inquiries. Its outsourced medical billing service is also screwed up often and takes forever to get things right. A professional employer needs to treat its well first, so its happy employees can serve people with true care.

Da
Review №72

Super clean, lovely drs.

do
Review №73

The operator #4 is a waist of life. I have been trying to reschedule an appointment for the past half hour and can t seem to be able to get transferred to the correct department. Whoever is highering and managing these operators that will not disclose there names, should be fired along with the operators themselves. It is literally a group of unaccountable, uneducated, barbaric, animals. I will no longer do business with this hospital.

Eb
Review №74

Potentially the most inefficient process I have ever been involved in. Epitomizes ER stereotypes. Could save a lot of money for hospital and time for patients if employees put thought into things. If you go to ER be prepared to wait and be awed by inefficiencies.

Vi
Review №75

Awesome staff! Everyone so courteous and professional. Doctors answered all questions. Truly great care providers!

Ay
Review №76

Worst customer service ever. Went in to see a hematologist for medical care and he refused to help me until I started balling my eyes out upon departure. No sense of ethics or compassion what so ever.

Is
Review №77

Horrible experience at this hospital with the nursing staff on the 10th floor. They were dismissive, did not give me updates only after I complained. Doctors did not include me in my son’s treatment plan as well as did not act on information regarding his safety. My son was born at Tisch. I went back 19 years after his birth to find the care and practices were less than kind If you have a choice I suggest Columbia.

Ma
Review №78

Starting from the telephone system. Wait 30 to 45 minutes before you are connected. Then be transferred to department to department. Leave messages with your doctor or send and email and do not hold your breath.Radiology is totally inept and the next time I hear, We are sorry, I want to kill myself.

An
Review №79

Really good care of patient and of course.. Good doctors. Thanks to all in NYU

So
Review №80

Who manages the people at the call centers who take appointments? They should be fired. And then the staff should be fired. And that is only the beginning of this profit driven machine. No care for patients under the guise of patient care. Regrettable choice.

Je
Review №81

Nice hospital. Need to check with front desk to know the best direction to go on the service.

An
Review №82

Billing department is a joke. Had a small cost share (under $200) for my physician visit. Never sent me a bill. Never sent me payment instructions. Never even made a phone call. I only found out when they sent me to collections. So be advised that even routine care here runs the risk of damaging your credit because they cant manage basic invoicing.

Ro
Review №83

One of the better hospitals in Manhattan. Emergency room provides quick attention. Doctors and staff are friendly and thorough. Hospital is clean.

Go
Review №84

Was worst experience I ever had from hospital was taken to emergency room for very sick and robbed by the staff took close to 800 for my pockets and say to have no idea who took it. I would never believe this could happen to anyone in a place like this from there staff

ro
Review №85

I would give 10 stars for the incredible job done by cardiologist Dr. Babaev and his staff on the 5th floor. But the crew on the 3th floor(after procedure) did not deserve even 1 star. Unprofessional, lazy, not caring staff.

Ny
Review №86

Terrible customer service experience@NYU Langone Health on 1st and 55 Brooklyn ny !!!! I took my dad for a GI endoscopy done and a private office they advised me to go to the hospital .I went straight to NYU he got admitted . On Thursday morning I went to clean him up . While there the young man was try to take his access lines out .I informed the nurse, next the patient was complaining of hearing voices and they were there in the room ,at one time he walk to the bathroom and smile at me ,the next time they spoke to him the voices were tell him to take it out .. that went on for hours ,at one point he pull the access line out of him arm there was blood from his bed pass my dad bed out into the hallway, this when on for hours trying to stop him from taking it out and trying to keep him in bed from leaving. He wanted to leave , what became very upsetting is that my dad is 78 and has high blood pressure !he should’ve never been in the same room with that patient it wasn’t safe . What if I wasn’t there omg .... I couldn’t go to work , I stay there to watch this man and protect my dad from about 10.30am till after 2 pm the man was an in danger to himself and I felt very afraid for my dad and myself.I complained several times . At one point I was told I have to understand he’s sick really! I ask for the manager , I was told she was in a meeting , by then or room was flooded with staff machines pushing Over on us .I took my dad into the hallway and stand a new nurse came and gave us chairs to sit . When the manager did come she said she would come speak to us when where back in the room . Patient relations seem concern in getting the matter resolved on the phone. I took him for a walk trying to distract him so his pressure doesn’t go up! By the time they check it it was 190 over 105 I got him comfortable as I can and explain to him that he has to do some Deep breathing it will help bring his pressure down. The manager never came back never called on till I call to make a complain to patient relations.....next experience The doctors wants me to sign concent form without filling information, when he did get the procedure done the doctor didn’t even came back to explain his findings and answer any questions I would’ve had yet they want to discharge him telling me it’s not a bother to him at this time. They are very unprofessional on the 5 floor 5508 area it’s horrible!!!!

St
Review №87

Went in for a routine physical and was billed almost $1,000 for service that my insurance is supposed to pay. The NYU billing dept incompetence is world class. They wont call their in-house Doctor to get the charge code since it is not their job to fix the problem. They just want me to pay vs. taking the effort to deal with the Doctors office and insurance company. Go somewhere else for your physical exam and blood test e.g., Quest. Quest does this all day long and knows how to send an invoice to the insurance company

An
Review №88

Fantastic doctors and nurses, they treat patients with care and dignity!!! Feel blessed!!

An
Review №89

Best hospital in world treat me amazing great people great staff and everything omg I love it.

Jo
Review №90

By having all my healthcare needs addressed with NYU Langone, I feel as if I have a healthcare team at my disposal 24/7/365. NYU Langones doctors provide excellent, individualized and in depth preventative and emergency care.Location: Conveniently located at the state of the are NYU Langone Medical Center complex. Plenty of parking in the surrounding blocks, and easy access via. Mass transit.The Care: With all the advanced medical care that NYC has to offer, I feel as if there is no equal to what NYU Langone has to offer. Wait times have always been minimal (Less than 5 minutes) to nonexistent. The patient check in process is as simple as entering my birth date and scanning my palm at the kiosk.Everytime Ive come here examinations have been quick, thorough, and have given me confidence in knowing that my health is being properly looked into. My primary care doctor ( Amna Yaquoob, MD) has always been courteous, straightforward, and takes the time to refresh herself on my medical history prior to each visit.The staff here know exactly when to refer me for further follow up, and take a very analytical approach in terms of labs and imaging.Ive recently moved to Schoharie county which is about a 3.5 hour drive from here, but I feel as if Id be doing myself a disservice by going anywhere else for primary care medicine.Another major benefit to being a NYU Langone patient is their in depth digital record management system, that lets me look at all past visits, test results, scans etc right on their app (App is called NYU MyChart).

Sa
Review №91

Just do not book any appointment with this hospital by phone! I did the biggest mistake: phoned! and was charged for a no-show that never happened because the doctor moved my appointment and rescheduled it and re-cancelled it. It is the worst experience I had in the US so far. Just avoid calling because they pretend to do things, take note...and after a couple of months you receive a bill. And there is no way of challenging it. Had to pay to avoid more issues. Definetely never ever going to go to this hospital!

An
Review №92

I was diagnosed with a torn artery and discharged. Days later, I was told my condition was life-threatening and never should have been discharged. ER is overcrowded, billing department is nothing short of surly, and I literally almost died coming here. Stay away.

Ok
Review №93

Great service 👍

Ad
Review №94

I used to praise NYU for being the best. For the past two years, they have gone to the dumps. esp. this recent handing out Doctors their name like candy. I used to go because they were very specific about who they would allow under their umbrella, and rightfully so.I have gone to 2 PCPs for a pain I have had for 4 months that I ignored because I was going to medical school myself. Not once was I offered antibiotics, which, is already questionable.So far, I found an amazing old school OB/GYN on ZocDoc who checked my ovaries and egg count without even asking! I asked an OB/GYN at NYU to check since I am 35 and around the age where risk gets higher to have kids -- her arrogant attitude + refusal to do so = ciao babyThere is one good OB/GYN at NYU that I started to go to years ago (before this mess happened at NYU) but he barely has availability.I am unclear if there is too much fear of lawsuits at NYU facilities that I cannot get anything as simple as an antibiotic. So, I will stick with old-fashioned doctors to avoid some scenarios, where, as I learned in medical school - that an individual could die or undergo severe injury if antibiotics are not administered based on symptoms before the lab results come in. I have Bells Palsy and had a few recurrences so I am not taking that risk. Lab results are a handicap to this facility, do doctors at this facility know how to diagnose an individual by mere symptoms at NYU Langone? I already knew all I needed were antibiotics so Im not sure what is going on with this organization (or disorganization for that matter) but Im not going to have a severe problem based on whatever the heck is going on lately. I am leaving NYU and searching for more independent, perhaps a bit run down facility but full of heart, something NYU has lost.

Be
Review №95

BEST HOSPITAL EVER & IVE BEEN TO ALMOST EVERY HOSPITAL IN NY TO CHECK OUT HOW THEY WOULD TREAT ME AS A PATIENT! AWESOME!

Ro
Review №96

This hospital is the prime example of what quality health care is all about. Ive been admitted since September 9, 2014 with approximately 3 days to go before discharge. All acclamations to every department Ive come across during my stay thus far. Everyone is well trained and have a pleasant deameaner.The food is very well made and taste wonderful. The medical staff can not be more caring about you and how may they help you. The nursing staff is awesome. Did I mention that the nursing staff is awesome. I could go on and on. As Ive stated from the beginning everyone from the pre registration to my actual stay here has been more than just helpful they care about your wellbeing. Thank you all for your dedication to the health care industry and the people like me in your care.

Dr
Review №97

Academic stuff and beneficial educations s perfect

Jo
Review №98

Great hospital, the best in the city in my experience. Had my son there 3 years ago, and just last week my wife was taken to the recently opened ER. In and out in less than 2 hours.

Su
Review №99

The worst. I will never come here again. Doctors and nurses are fine but it is a chaotic mess.

An
Review №100

Best hospital center in town. Most caring doctors, compassionate staff, state of the art equipment.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:550 1st Avenue, New York, NY 10016, United States
  • Site:https://nyulangone.org/?cid=syn_yext&y_entity_id=88&y_source=1_MTI3ODQwMjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 646-929-7800
Categories
  • Hospital
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
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