The staff were very professional and Starr was extremely accommodating even under difficult situations. My mother was well taken care of and we couldnt ask for more. I highly recommend Touching Hearts at Home.

I was waiting for my mother’s Medicaid home care coverage to be approved and decided to temporarily hire a company to provide her with assistance. With my mother’s well being at stake, I throughly researched several companies. I ultimately decided upon Touching Hearts at Home. The company receives many positive reviews on Google and Yelp and the accolades are well deserved. Touching Hearts is run very professionally and efficiently. They were able to start services with only a days notice. Starr was extremely helpful throughout the entire process. Upon request, she supplied me with the phone numbers of all the aides, in case I needed to contact them about my mother’s care. She would also notify me ahead of time when a new aide was coming to the house. While some aides were better than others, all of them were competent and caring. I loved being able to see who was assigned to take care of my mother through the Touching Hearts Family Room. The carers washed her clothes, assisted her with toileting and bathing, prepared her food and so much more. I used Touching Hearts for two and half months and only stopped with because my mother’s Medicaid services were approved. If you are in need of home care services, I would absolutely recommend Touching Hearts.

The best senior home care agency in New York is Touching Hearts at Home NYC. We are so impressed with the professional work of the Touching Hearts caregiver at our elderly moms Westchester apartment. [Her caregiver lives in Westchester, too. Very reliable.] :-) But most of all we are happy our mom likes her carer and looks forward to her arrival. We tried three other home care agencies in Manhattan, and Touching Hearts in-home caregivers for seniors are the best. Finally we have peace of mind.

Great company to work for. They understand the needs of the caregivers and they give them that flexibility to choose their own hours. Good pay. Ive learned a lot working with Touching Hearts.

We needed live-in care for our elderly aunt after she finally got home to Westchester, New York, from hospital after hip surgery. Preventing a fall injury and possible readmission to hospital was important. Our search for a home caregiver experienced in fall prevention for seniors in Westchester led us to Touching Hearts at Home NYC. The home-care agency assigned our aunt 24-hour caregivers well trained in fall prevention and everything else she needs. Highly recommended.

Incredibly helpful, lovely, caring people, both on the phone and in person. We had an emergency situation, and Craig and Blaise were so comforting to talk to, and they arranged for an absolutely wonderful aide to work with us, and she took care of my mom for a few months. She was such a kind, caring, and smart person, and Craig worked really closely with us, to make sure that the schedule worked out in the best way possible. Absolutely wonderful group of people, they really care about what they do.

I cannot say enough good things about Craig and the touching hearts care givers. They all made a difficult situation much easier. Craig is caring, responsive and highly efficient. You can tell he loves his work. Highly recommend

Because I was unable to care for my single daughter who lives alone in NYC, I employed Touching Hearts at Home for a weeks care for my daughter who was recovering from a post total hip replacement surgery. I received Excellent advice from Craig regarding ambulette services, hours suggested for care and length of care. The care givers were kind, on time, thoughtful and most eager to assist my daughter in every way.It was a relief to me to know my daughter had such good care. Craig kept calling both my daughter and me for updates and was such a source of comfort.I HIGHLY RECOMMEND this service! I am extremely glad I was fortunate to have their assistance in caring for my daughter.Naomi Young Meyer

I have met several of this companys Carers and have found them to be genuinely devoted to helping others! Office team has been responsive and thoughtful in everything they have done for us. Very thankful to have found them and would highly recommend to anyone needing this type of service for themselves, a parent, or loved one.

Touching Hearts at Home has the most compassionate, helpful people who really understand how to work with the elderly. We called after my 88 year old mother in law fell and broke her hip and needed more home care after rehabilitation than what insurance would cover. After that the question is, Where do we go from here? Fortunately we found them. This is a truly wonderful and caring organization.

Touching Hearts was wonderful - professional and caring, both to my mother and myself. They took the time to get to know us and learn what we needed, but I saw that they also did the same for their own staff, which was impressive. We used another service first and I wish we had found them sooner.

I want to thank Touching Hearts At Home for being the most caring company and individuals for taking care of my brother. My brother has many problems and I have had other companies before but none like Touching Hearts At Home, they really care and they know what they are doing. One of the most important things they really care.Thank you again. My brother really appreciates what you are doing for him

Very professional, knowledgeable, and responsive organization. When my family reached out to Craig at Touching Hearts at Home he was very understanding of our needs and patient with regards to our timeline.

Cant say enough good things about Touching Hearts. Their constant contact with us in regards to our good friends care make us feel so much better. I have personally met some of the caregivers and have been impressed with their compassion and knowledge of our friends care.

Touching Hearts at Home has helped me to get back on my feet after a winter depression left me and my apartment in sorry shape. Danielle, my caregiver-friend, and I hit it off right away. After a month I had my apartment under control again, and I was no longer overwhelmed by the accumulation of things to do. Then we spent more time on getting me out of the house and doing things I had not done in a long time. Without Danielle I would have become a recluse for sure. Many times I wanted to discontinue the service before my goals were met, and Craig always listened to me and gently urged me to continue until I had reached those goals. If ever I again need home help I will not hesitate to call Touching Hearts at Home. Thanks, Craig and Danielle.

With Pleasure! Touching Hearts at Home has been everything to us in the last few months. Our mother, a 77 year old retired teacher with advancing dementia, who lives alone and is physically fit, was in need of someone to help her with the activities of daily living. She would forget to eat or bathe, and The aide Christine was sent to help her. We could not have asked for a more caring and gentle person for mom. She was able to get this stubborn independent woman lady to help allow her to help her. As the main caregiver for mom this gave me a much needed break from this daily rituals. Thanks to Christine and Carly(Supervisor ) for all that you have done. It meant so much to us.

If you have the need for caregiving help outside of what insurance provides, do not hesitate to call this company. From Dementia friendly / memory care, to errands, groceries, light housekeeping, meal prep, and organizing, this is the group to call. Compassionate owners make this a true resource for those during difficult or challenging times - for chronic illness, post-operative or just if you need to supplement what your housekeeper is willing to do!

Working with Touching Hearts was such a pleasure, they took a huge burden from me. I was always treated cordially and with respect -- something you dont usually find in todays businesses. I worked particularly close with Mr. Sendach and he was always willing to work through any problems with me. I will gladly recommend them to anyone who is looking for exceptional healthcare services.

My husband (age 84} was transported home from the NYU Langon hospital on Sunday afternoon. I needed help to take care of him at home and searched the Web.I liked the reviews of Touching Hearts at home and called. Craig Sendachanswered and after I explained our needs, he came immediately and analyzed the situation and provided the right help needed.If we ever need help in the future I will call Craig for help again and again.Julia Lenard

I have been totally impressed with the folks at Touching Hearts at Home. They are available, respectful, flexible and sensitive to our individual needs. I have been actually amazed at how resourceful they have been in getting help, even last minute, for my 94 year old mother.Beth Weinstock phd