This place is THE BEST! It’s aesthetically appealing Everyone from the front desk receptionist is very friendly their great when it comes to getting you scheduled they are always on top of making sure your experience is smooth. I’m four months in and JonaAnn has been the best she truly connects with her clients providing a great painless experience and overall inviting atmosphere. This place definitely deserves 6 stars great staff great environment great results.

First time visiting facility and as soon as I walked in, not even a hello by Britney or Kim the office workers. After standing up for 5 minutes I took it upon myself to find a seat. Not even a please sit down I got. Atmosphere is cold as ice. The only nice lady was the one attending my son. She even asked me to come in. She has a warmth about her and a nice smile. Would I recommend this place? Nope

They were friendly and welcoming. They explained the procedure. I thought it would be painful but it wasnt.

Im not going to lie, my first every Experiance with Nios was not so impressive or inviting, I was brought in And worked on by someone that wasnt very passionate about the work that they had did in my opinion so I immediately assumed that she would not put forth her best efforts on the work she would do on me. Low and behind, thats exactly what happened.Later on that week or maybe that following week, I was made client to Jessica who is now my personal electrologist and I must tell you, shes a Doll!!!!!There is so many things I can say about her but Ill just keep things short and sweet. Even tho In the beginning, things didnt go so well for me, Jessica has been just that awesome to me where she makes up for the small flaws that I have Experienced in the past. And also, we cannot forget about my Kimmy. Shes entirely too sweet and adoring, big ups to her as well. These two individuals makes Nios shine bright like a diamond in my opinion. 💯💯💯💯💪

Jessica and rolanda are GREAT very fast efficient and shows concern aswell gentle i would refer them!

I was sure to do my research before starting electrolysis. Robin and Jessica are amazing. I suggest trying different techs until you find the right fit. You can’t judge a business as a whole off one person. Every time I call or email Kim and Britney go above and beyond to help. Looking forward to reopening!

A prospective client who called in at 6:30 PM and spoke with Britney at your office in regards to a few questions and concerns about some information sent over from the insurance as well as where the status of my referral. And throughout that interaction I received nothing but comparative non-humble behavior on my concerns and continuous interruption by Miss Brittany cutting me off when I was attempting to get clear understanding of what was going on with everything. And at one point in the conversation I offered to see if I could just call insurance and provide you the additional information that you needed with coverage and everything Miss Brittany out right said no that I need to be patient and wait talking to me as if I was a child and I did not appreciate that. And when I told her that I didn’t appreciate her aggressive behavior towards me she started cutting me Off and all the sudden the conversation got disconnected and when I called back she didn’t even introduce herself or the clinic and was very combative saying that the lines are very faulty and that you guys do not have good reception in your office that she did not hang up So she already knew that I was going to be calling back because of how she disconnected the car. So with that being said you’ve lost a client and I am very unhappy and people like Miss Brittany should not be doing customer service specially when I am new business and this is money in your pocket that you have now lost.I no longer feel respected or like my concerns will be addressed by being a client very uncomfortable interaction and it’s not the first time that I’ve had someone tried to talk to me like a baby when I called in with concerns and inquiries.Continuously cutting me off and telling me that you have other people that you need to attend to as if my car is more of an a annoying to you when I am a valued client was going to be starting services with you it’s not the type of impression that you should be providing people who are interested in these kinds of services.

Very positive experience and decently priced! I recommended to all!I went in for consultation, and the place and ambiance are very comforting and relaxing. The staff is very professional and explained every step along the way (and followed up with me later on to see if I had any questions). The rooms are VERY clean and you can tell that they really take care of the tools and equipment they use. If you are completing between a laser hair removal and electrolysis, I would definitely go with electrolysis as it really is the only one that is proven to work in the long run.If you have any doubt, or still not sure what you want to do, I would go in for a consultation and check out the place, I do not think you will be disappointed.

NIos is by far one of the best places that I have been to in regards to hair removal. My Electrologist. Jessica is super sweet and does a fantastic job at making sure that at all my visits, I’m completely comfortable. Big ups to Kim at the front desk too, She Rocks!!❤️❤️💯

My experience here has been with Robin. I have been a client for quite some time. I have never been disappointed. Robin is skilled and knowledgeable. She makes the visit as pleasant and painless as electrolysis can be. The results are amazing, LGBT friendly, the office is clean and inviting. Easily accessible from the A,B,C,D,N,Q,R,1 trains at Columbus circle.

They are excellent electrologists. This is the place to go for hair removal had experience with Maura and Baderia Popal both are excellent electrologists and beautiful human beings. Amazing place !!!

This place deserves more than 5 stars , ROLANDA is the most efficient and professional electorlogist I’ve met in my life ! She pays attention to details in the areas to be treated . THERE IS A HATE REVIEW regarding her, that is TOTALLY FAKE REVIEW! Kim the front desk manager is the best front desk I’ve ever met ! I’ve been to a lot of service companies in New York from laser hair removals to nail salons but Kim beats all of their front desk ! Professional and friendly! Makes me excited to always visit. She remembers all the name of the clients ! Amazing! Worth the money !

I had a free consultation with Rolonda, she is very pleasant and knowledgeable. She made me feel completely comfortable and relaxed. I am definitely scheduling an appointment for electrolysis with her.

I had my first session with Robin and I am excited to go back! She is great and very professional. She listened to me and made sure that I knew what the process would be like. I am very excited to go back!

Big Fan of Maura and Jessica, both super thorough, precise and efficient with the time.

Went in for a consult. Everyone was so nice and kind, and the experience was great. Hoping to go back!

The place is small very clean and professional. Rolanda is the best electrologist there.

My doctor was Rolanda. She is not on their website. She worked slowly as if deliberately wasting time. Electrolysis is a great thing, but in this place my armpits were burned. They were ill about 2 more weeks ... 😢 They are good businessmen, but not good electrologist

Robin does great work. She is very careful and precise. I highly recommend Nios.

Everyone was very nice, very well informed, tools were clean and sterile. Had a wonderful experience.

Maura was super sweet and informative. Can’t wait for my next session.

Well my experiance withRolanda is awesome.She is very caring and helpful if I get pain.This is my 4th Time with Electrolysis and with Yolanda. My hairs are getting less and less.I am very happy at NIOS

Robin is fabulous! Very professional and does a great job. Highly recommend!

I went here for the first time on a Groupon.Maura was just lovely - very clear about what she was doing, pleasant, professional, responsive (she changed the music to a different genre).My only complaint is that after my session, when I wanted to find out the regular (non-Groupon) price of an additional electrolysis treatment, either that information is not there or its buried.

I go to Rolanda. She’s great but the place needs an update.

Robin - simply put is AMAZING!