The hotel is nice and very well located.But staff is horrible. I have never been in a hotel where the staff is less friendly. They always make you feel like youre bothering them. You cant ask for help or advice because their answer is always Cant help you while playing with cellphone. Generally people who work in hospitality are very hospitable, generous and friendly. It is not the case. They just want time to pass and finish their shift. Very bad employees. And without a competent manager to make them to do their job.

Room is too tight that makes me feel it the building was originally build to be a prison. I was literally in a a cell. Only good point its location. No recommend

This hostel is great if you stay a few nights in NY and are looking for affordable housing options in Manhattan. The rooms were not so small, with enough space for two persons and concerning the bathrooms, even though theyre not the cleanest it is widely acceptable. The location just across Central Park is amazing, we enjoyed very much our stay there!We were two girls and felt really safe there !

Great location but you get what you pay for, it is worth it if you are on a budget Ill never pay$1000+ for a few days in NYC when I visit by myself, I always stay at the Y....Thank you for this, I wish more YMCAs in major cities offered this.

Rooms were a little tight but it will be perfect if you are planning to use it only to sleep.

Positive: Fantastic location and great value for money. Welcoming staff and good facilities--swim pools and huge fitness suite. Interesting near century old building. Negative: Shared bathrooms and basic accommodation wont please some, but represent great value. Im not complaining!

I enjoy this YMCA because the prices I have paid so far for 2021 are under $100.00Once 95. When I booked an hour beforeThe second 88. 00 per night And I got it for 2 nights each! Its clean quiet and I could use the 2 pools and gym with that price. I purchased one of their silicone swim caps for 10.00 and they let you know that another store sells them too but I was not interested in the name of the store Kevin Marin mentioned. This employee is professional, kind and courteous. The room came with a card key and a 3 digit code to use the showers and toilets. You could rent rooms with those facilities also I believe but my budget was not that good to even inquire.The room has a single bed sturdy and comfortable, a comfy comforter, air conditioner and TV both have remote controls. A window, adjustable louvered blinds, a safe which I never used. Door with strong sturdy lock and chain. A lg desk and a door less closed. Mine had one hanger only and I used rod too. A clean plastic garbage can with a new clean garbage bag in it.The location is super! Its located on West 63 st between Central Park West and Broadway.At the corner of B/Way there is a large clean fruit and vegetable stand where you could purchase any type of fruits. There are the silver trucks selling Halal food and Mexican food. But the best of all is the Time Warner building 4 short blocks away on the opposite side where there is a giant Whole foods Market inside with 2 escalators! One for going down and another going up, ck out the view, the ambience is an experience to behold.Now the varieties of well prepared gourmet dishes cold and hot to purchase in any size each and afford healthy tasty meals, plus you could go purchase your variety if coffees and teas and if you have finished shopping they will then check out your groceries too at that particular counter! If not check out always have several lines to cash out and a self service line. After cashing out you could get your utensils on the left and napkins and proceed to eat some or all if your food right in the eating area on their white marble tables. Use their toilets which are clean. Save money with a variety of sm dishes and pay zero tip. Take the rest if your food back to the Y. And watch TV, read, write, go to the gym or pool and eat some more food while watching TV.There is a plug to charge up your phone and laptop. Only 1 so when one is charged use another.

The room is basic and thats not all that bad. Staff is courteous and kind and respectful and knowledgeable. You get WiFi, AC, and cable. If youre in NYC for fun or business you cant go wrong choosing the YMCA. This is 50 yards away from the Lincoln Center fountain.

To be expected, bunkbed squeaked, all kiddy towels overall ok. Nice central park view.

Positive: Location! Negative: Don¿t stay here if you can¿t stand camping and shared bathrooms! If you require ¿high maintenance¿ this is NOT the place for you. If you can sleep in your car, a tent, outside, off-grid, and enjoy a ¿backpacking¿ vacation, you will love

Well maintained and affordable, a great place for a short stay with friends.Also has luggage storage for 4$ per day till 7pm, which is a plus for holding items after checking out.

I love this place. Near central park. Clean rooms. Friendly staff. Stayed here for a week with my two sons! They loved the pool and proximity to all the ciol things

When members were leaving and discontinuing their memberships in 2020 due to Covid, we stayed on and kept paying for membership in order to support it. However, the services at its Swimming Pool Dept have gone from bad to worse. Over the past few months, members would show up for their morning swim and have been made to wait because a lifeguard did not show up. If this occurred sporadically, it would have been acceptable. But it has become a regular occurrence and members have been known to leave disappointed not having swam for the day. Today, Sept 8, 2021 the small pool was scheduled to be fully open after more than one week of maintenance/cleaning, but to our dismay, we were told it was closed and will open at 12 noon. That is not what its membership bulletin circulated.Do we, its loyal supporters deserve this miserable service?

I hope they take this as feedback so they can improve:It was not clean (I even found a used soap bar in the room).It is too old (give the poor rooms a little renovation please!)It was noisy, both on the outside and the inside (I kept hearing doors slamming all night long)Bathrooms were really uncomfortable. Nowhere to leave your stuff and the thing (the opaque sticker thing) that is suppoused to give u some privacy while showering was all peeled off (it is a shared bathroom)And I could go on and on...Some good things: good location, mostly kind staff, has a good gym and kinda cheap, but no way I am coming back.

It is what it is. One star. Clean. Quiet. Incredible location.

Its a great place for keeping Ds and the staffs are very friendly

This might sound like a bad review but its actually not. I would definitely stay here again and again.Located one block over from the West side of Central Park on 63rd. And East of Lincoln Center. Front entrance has scaffolding that blocks the only sign so its easy to pass by. Found this on a couple websites. 1/3rd of the price of other hotels. Small room about the size of a prison cell. My room had a twin bed one thin pillow, one sheet one blanket but it was quite comfortable. My room looked out over Central ParkRoom had individual window AC that worked well. One lamp, small flat screen tv, one dresser and closet with no door and a single chair. Tv remote batteries were dead. Two towels placed on dresser for shower, no wash clothes.Shared bathroom with all people on same floor. 3 commodes, 3 sinks 2 urinals, 3 glass showers but I never encountered another guest.Both women and men on same floors and bathrooms for each.Rooms are as basic as you can get but it works and there are 2 Walgreens nearby if you need toiletries or snacks.No fridge or microwave. Notice says wifi available in common use areas but I was able to get on in my room. Pool was closed. I had a full schedule so didnt take time to explore the other amenities offered.Walking distance to Times Square. Ill definitely stay here again

I like location, the price is correct v/s standard.

The place is great if you are traveling alone or with friends, they try their best to keep everything clean and runing, no issues with service too!

The man that organizes the luggage storage was the rudest ever. Do not come here.

Location great, staff are great. Rooms are okay, not bad for a place to sleep.

BE WARNED OF THIS PLACE!They placed me in a room right under building generators that loudly buzzed 24/7. Hell to say the least. No rest.YMCA still charged me $464 for 5 days stay of no quiet days or nights under those noisy generators. If youre room number is on a wing of the building ends in 62 - 51, good luck.The shower doors had no opacity or shower curtains for privacy.I woke up with bug bites from the beddings.The staff needs training in hospitality & customer service.The hallways smell of cigarette smoke.I constantly take trips to NYC. Im also an avid Hosteler. I would not recommend this place. This is like a roach motel in the middle of the ritzy part of the West Central Park area.

Great no-nonsense accomodations. Be sure to save time for a swim in the pool.

Worst staff, worst service, worst reception downstairs, worst supervisor. Rip off, please please please travelers do not go there and choose another accommodation. Your day and evening will be ruined by this location.

Very small rooms, “public bathrooms” correspond better to describe the bathrooms than “shared” since there is one bathroom per floor and each floor is about 74 rooms. A/C makes as much noise as a large aircraft’s engines and the hotel is very dirty. (See cockroaches on the pictures)

Nice place to rest and location too. Theres a Target store near.

Absolutely favorite! So happy we’re slowly getting back!

CoVID safe, well-eqipped, super staff.

Why does it have a trillion lockers? Awesome place.

Guy at my check in was not so happy that he sees me. The room was small and very dated. It was no so clean, so when I walk in, I was so disappointed. Wanted to take another hotel, but this hotel charged my stay in advance. The bed was uncomfortable, with little pillow made of some kind of plastic material. Window was broken in AC part. Floor was dirty. The TV didnt work good, it was snow on the picture. There was no door isolation, so you can hear everything what happening at corridor. In one word, hotel was complete disaster, especially for me, because I use to much higher standards.And heard they got better rooms, but my was complete disaster.But, only and most valuable good thing is LOCATION. Is literally a few steps from the Central Park. After a few sleepless night, I use to my room, and start to enjoy in NYC. After a bad begin, I was ok with room. If I go again, and If I am on light budget, I will take this hotel again. So if you are not to much spoiled, you can go to this adventure!

Great place to stay of you are in NYC and traveling alone. Dont forget to reserve a spot Id you are planning to use the gym/pool.

The a/c was broken (during the middle of July no less). The TV was broken. The WiFi was faulty. The bed had mysterious hair underneath sheets. There are baby roaches etc thru out the room at night. Manager would not give me my refund when I asked (even worse the cost to stay is incredibly overpriced). Terrible place to stay, safe yourself the disgust and hassle

No frills, but clean, and friendly people. Manhattan on $115 a night for my son and me? Sign me up!!

This is one of the best choices in NY. Especially if you dont want to spend a fortune for hotel but still be on Manhattan and see Central Park from the window.

Extremely helpful staff and really well maintained premises.

RIGHT NEAT CENTEAL PARK. BUT DONT WASTE YOUR MONEY ON STREET FOOD VENDORS. AWFUL VEGAN FOOD..CLEAN & SAFE

Im an avid hostel traveler, so Ive seen it all - good and bad. In 2019 we stayed at the West Side YMCA and it was lovely! Were currently staying at the same YMCA (8th floor) and this floor needs serious improvement. Shower curtains are transparent, no privacy; womens bathroom looks like it hasnt been cleaned in weeks (Im too scared to dare take a shower); I knew the rooms were small based on our previous stay but the room appears dirty. We found a huge creepy crawly in the closet space which we had to kill this morning. The towels we were given had brown stains on them. The whole hall smells thick of cigarette smoke... Not sure if the West Side Y has gone downhill since 2019 or if it is just the floor were staying on....

The most down to earth laid back place NY has to offer!

Everything except location and staff is bad. There were huge insects(i was really scared since it is big, and i couldnt kill it thus it was difficult to sleep knowing that there is insect) in my room and somebodys hairs on bedsheets. Shower rooms doors are transparent, no privacy, thus i was dirty during my whole stay, I could not have a shower after 24 hour journey. Bathrooms are not clean enough

Great location. Safe and affordable

Its been around for years , FOR ADULTS AND CHILDREN AND TOURISTS HAS GYM, STEAM ROOM DRY SANA, WORK OUT EQUIPMENT

One-hundred percent amazing and delightful service! This hotel is the best place for your vacation stay or on a business trip. The staffs here are very cordial because they managed to handle all of my requests nicely. Also, the foods, amenities, facilities, and anything else are truly worth it. I really had a great time here! Thank you so much!

Good, safe, secure place ideal for solo travellers

Have been trying to get in contact for days about a refund and no one answers the phone. A bunch of thieves.

Great location and fair price!

Very bad staff attitudes, Bed Bugs,. Unclean rooms, bathrooms. Long slow check ins,. Dont answer the phone.Board of Health should comeThereover.

Highly recommended... perfect location, near to the most famous places of NYC..

Positively rewarding inside and out.😉

The employees are so rude sometimes and other employees are so kind. Its confusing, but the place is so nice and cheap despite to be in Manhattan.

Very poor customer service.. very bad experience. Had to wait long even its booked previously.. they gave the wrong room and we were waiting for 2 hours And we had to miss the event we planned.

I was there in 2019. Location is perfect at the heart of New York city.

After a six months waiting to them to open went back today. I was very pleased with the staff and grateful they hold my stuff in the locker for such a long time. Highly recommend if you live around. People and facilities are great.

Really good for the price and nice location

Please don’t go there so many thieves. With a digital lock and still got removed,Seems not done by fellow members but would rather the employees over there.

Positive: It is a good location Negative: Everything was good

Its a great place to stay for each time when I come to New York because I know New York City very well since the 1970s when I was young and still loving it today.

Beautiful pool and community spot, nice for families

My name is Evgeny Glukhov I stayed at YMCA hostel from March 31 till April 6 2021 with my mom in room 1103While checking in very nice and polite front desk lady give me only one key card for 2 people.Sunday April 4th about 2 PM we were coming back to our room and security at the lobby nicely told us to get another key card at the front desk. Very professional security, no complains. He was doing his job well all the time.This time at the front desk was African American male about 6’0 feet tall, super skinny, slow and weird looking with long beard. He refused to give me his name. He said that they wouldn’t put 2 people in room 1103 and refuses to give me key card. Just for the information.. Room 1103 designed for 2 people only lolAfter that answer I asked him to “please go to the back and find out who staying in room 1103” if he has no information at the computer... this skinny kid started being very rude to me and to my mom!!! 60 years old nicest lady you ever meet in your life!Told us that we can’t tell him what to do and that we have to go wherever country we came from. Was very disrespectful by trying to fake my moms accent. He has anger issues. Super unprofessional behaviour. He has some hate against immigrants for sure! Worst front desk service on earth! needs to be trained up properly for the job or fired.After he realized that he made a mistake and we are actually staying in 1103 and all necessary information has been in the computer all the time and he just couldn’t find it for some weird reason...probably just didn’t know what he was doing! He never apologize to my mom and just through key card on the desk. And after all this HE NEVER EVEN CHECKED MY ID!!!!! NEVER!!! That what front desk suppose to do first if someone asking for the key! And he didn’t even charge the key, probably doesn’t know how...so it didn’t work at the door.If you are the manager and you ridding this, check video cameras! Don’t listen what that rude kid says! He never ask for my ID and never checked who I was...I was thinking to call the police but my mom is too nice to people and talked me back out of this idea.Be careful guys if you staying at this hostel ... there is some angry, crazy employs out there!Rude, unprofessional, hatful, disgusting personalities!P.S. I’ll share this mail with YMCA management. You need to do something about this situation.

You get what you pay for, simple as that.

Over the years, I have stayed at West Side YMCA a half dozen times and always enjoyed my stay. Besides being one of the most economical places to stay in the city, it is conveniently located to many places of interest and to a subway station. What makes it so appealing to me is the fact that guests are allowed to use the gym, pool and locker rooms during their stay.

The best place to stay if you want to be near to all the great places Manhattan an offer.It is not the poshest place to stay but price-wise, this will suffice.Will be glad to book once again!

Stayed there twice, and both times great experiences. Friendly and understanding staff, great location, prices and the swimming pool on the top floor is beautiful 1930s style. 10/10 would recommend!

While the rooms are very modest and the shared bathroom just okay the rest of everything was great.The large staff are all very nice and helpful.Being able to utilize the entire gym, bathrooms, pool, steam rooms and more made it super enjoyable. That was a great tipping point for me.I thoroughly enjoyed being next to Central Park, it was lovely!I used grub hub to deliver dinner one night and ate in the downstairs dining area.The tiny shop inside the facility was convenient also, especially for morning coffee.I would stay here again.

A great facility and a staple in the community. Theyre doing their best to stay on top of regular cleaning throughout the day.

Great location, bad staff.

Positive: Price and location!

My very first time in NYC, I stayed here for 3 nights and this place made it possible to stay in the heart of Manhattan. Without this place I would have not been able to find a place to stay immediately upon my arrival. The prices were exceptional and I felt like I had a miniature apartment in NYC.

The price was very afford for this time of the year. The location was excellent. The showers only had cold water. I didnt know they dont stock wash cloths. I had to call to get the bathroom code. The beds were uncomfortable. I didnt feel safe climbing the bunk bed. Its a very convenient place, especially if youre on a budget. But its best to save up and go elsewhere. Ive stayed in better hostels.

Amazing location. I felt safe there.Perfect for our girls weekend in New York.I had no idea what to expect as Ive never stayed in a hostel. But it was perfect for what we needed, which was a place to lay our heads for a few hours each night. TV and fridge in room. The shared bathroom was down the hall. It was okay. always stocked with hand soap and toilet paper and not crowded.The employees were very friendly and helpful.I skipped the little store on the first floor because there was a fruit stand at the corner and a bakery that had cheaper coffee right down the street.

The location is fantastic. Its very close to Central Park. There was a gorgeous view from my room. The staff are very friendly and courteous. However, it was very pricey, as are so many things in the Big Apple. The bed was not comfortable, but the room was clean. It was inconvenient to have to leave the room to use the washroom, but it is the YMCA, not the Ritz Carlton. I was pleased overall with my stay.

I asked about military discount and she didn’t really answer that part but told me it was $125 a month And since I’ll only be here for two months I asked if my mother or sister could come for the next two weeks and it was also a no... so there’s no discount here for military and I’m not sure who said this but the place looks nice

Clean, well priced stays,

I came here due to present my paper at the MobiQuitous. Florida International University paid for my travel expenses, and I chose this location to due the pictures of their rooms. It seemed very spacious and bright; however, it was quite small and simple. They dont have private bathroom, and I saw a mouse in the first floor (I think they are very common in New York). I dont think their service justified their price of 196$ per night

I love staying here. It is central to the best entertainment and eating in Manhattan. The best part about the YMCA is the gym and pool. It is 25 yds with 5 wide lanes, and always room for a few laps. And the gym would have to be one of the most extensive and best equipped in the world. The added benefit is the masterful coaching by Abie. He is totally attuned to your special needs and can tailor an entertaining and functional program for you. Enjoy!

Tiny rooms, shared bathrooms. Not renovated for some time. But this location for this price?! Amazing!I did not have a chance to use gym or pool, but I have heard they are ok. Helpful service.

I booked online at the last minute. I wasn’t expecting much but was totally floored by my room and the view over Central Park!!I was so lucky getting my room and on the top floor! Who said 13 wasn’t a lucky number?? 😄 The room suited me perfectly but may be small for others, or for two people sharing. Noise travels a bit when people enter/exit their rooms, but that’s to be expected and the showers were hot and bathrooms clean. Staff were super friendly and always someone to welcome you. Location is amazing! I will definitely be staying here again! Thank you, thank you, thank you!!

I was pleasantly surprised. The location is perfect next to Central Park and only 4 minutes from the subway. The rooms are small but everything in it what you need. I had a room at the end of the hall, where I had my peace. In the room is a safe, cleaned every day and fresh towels. Only the bathroom: there is only one for men and one for women, not enough on my big floor. At night too far to the toilet, so empty bottle used at night. Wifi good but different sites blocked. Prices are great. Will book it again. All staff nice.

Nice location, mediocre facilities- I got a room that looks just like the one in the photos (no hairdryers tho)... I did my research and this is the only hotel you can get a private room around $100 a day in midtown - safe location with nice security- the safe actually works! - never waited to use the shower and had hot water every day.. had no hygienic issues with the room or bathroom but I would rather not use it bare feet.. just bring a flipflop to wear in the shower and it will be okayFYI they charge an extra $10 a day for fitness and the swimming pool which I never used.. which kinda sucks

For short stays perfect

To be honest I was not looking forward to staying here I expected a lot less especially because the price was so low to stay here for 5 nights however I found the room very pleasant and clean we had to share a bathroom but that wasnt so bad either I was actually quite pleased and would recommend to anyone especially if trying to save your pennies 🙂🙂

I wish I could give the location a seven 🌟. Before coming here I tried to book the next door Trump hotel 🏨. Thanks to my constantly loosing iphones habit so I no longer use iphones but those not-easy-to loose brands, the online booking system has format incompatible problem with my phone so the booking with next door didnt go through. $700 saved. There is no way to beat that. I am a local I just came here for a short stay because house going renovation.Its pretty neat and clean. All basic needs are decently met. What else am I expecting for the price I paid. Bringing your own shower slides or a flip flop may make your stay much more convenient 😉The only thing I am worrying is I caught a cold before coming in and coughing is bothering me. I can only hope my cough didnt disturb other guests that much because its pretty quiet around.Thank you Y for being around. And thanks for being around Central Park. I am also a member here. I never like indoor exercise. This location is just at the door steps of the park, which makes my refreshing after outdoor exercise every convenient.Be around for good in general.

Amazing location in the upper west side. The rooms might be a bit old, but I appreciated the fact that they had rooms for 2 people at affordable prices. Bathrooms were not the best, they could be cleaned more often.The people at the reception were super helpful and accommodating. And the sports facilities were a huge plus! There are not a lot of common areas in this hostel, so I guess for solo travelers it might be harder to meet other people. Id stay here again! especially if the bathroom situation is improved.

Every bad thing you read about the bathrooms are true. The location of this place is amazing and the rooms are small, but alright. If you wanna stay in Manhattan relatively cheap, this is the place to be. But on our floor there were only 2 toilets for ladies. One of them had no seat and the other was constantly clogged. Not to mention the showers that you couldnt turn off fully. No hooks for clothes or towels or anything. So if you go here, go to the third floor for a shower. On the third floor is a fitness centre which is decent and has decent showers! You can go there as a guest, so use them!

If you are looking for stay nearby good area in NYC this place is nice, rooms are way too small and feels like Jail as very small windows to see through.Bathrooms are common on each floor, cleanliness was good. Place is very neaby from Central park,Subway station, coffee shops , mall and times square.

This place is heavenly. What more can I say? So many beautiful classes, such beautiful architecture, and the POOLS are to die for! Right next to Central Park, & beautiful Columbus Circle. Wonderful place for children to learn and grow!!!!!!

During my vacation in nyc my hotel did not have a fitness center and since the YMCA is my home gym I was able to enter for free. IT IS THREE FLOORS. HUGE GYM. Awesome equipment. They have loads of foam rollers! Lots of weights!

I have regular annual gym membership, and I go here several times a week. The staff is always helpful and pleasant. The equipment is clean and fully functional. And the locker room is clean and well maintained. I always have a good workout here.

I chose this accommodation is because it close to the metropolitan opera house in just 2 minutes walk and with subway station nearby as well. I lived in single room with semi-private’s bathroom. Please forget the (word semi-private’s), totally misleading. The bathrooms are share. You still need to wait in rush hour. Remember this is a YMCA hostel only, not exactly a hotel. If I am not visiting the Lincoln Center for the performing arts, I will not choose this.

The hostel is a historic institution in itself. You are literally less than a minutes walk from Central Park and I don’t think it is possible to get a better deal for a room on the Island of ***hattan. The staff were great, one particular security guard who seemed to be there most nights was incredibly helpful at providing directions and information on local shops and restaurants. The room is basic, as is the bathroom, but for such a great price who can complain!

Other hostels have access to microwave and a hot water urn. It wouldn’t take much to add these things to the common room area and it would make it so much better for all the people staying.

We spent three nights at this hotel as the last leg of our tour. Will be back. Our room at the end of the hall was quiet. Can not say enough about how much we enjoy the entire facility. I liked the friendly staff. Definitely the best value for the money.

We had a short but really nice visit. The hostel is located central, so that you can reach Times Square within a 15 minute walk. The YMCA is also located near to where the famous Shakespeare in the park takes place, which I can totally recommend! The rooms arent too luxurious, but absolutely answer their purpose. The YMCA can be recommended to everyone, that wants to be active while staying in NYC, the gym area is incredible and spreads over thee levels. It includes a lot of regular gym devices, but also a swimming pool and an extra area for spinning, doing gymnastics or playing basketball. The hostel is very cheap, but we were totally surprised, by what it had to offer. (we werent too interested in the rooms and public bathes, because we just used them for sleeping)

Worst ever hotel!not clean, not health at all.its not a good idea to pay for getting sick!Id highly recommend any other hotels with healthy & clean environment, unless you want to take your chances.

Terrible, the staff at check in was very grumpy and we did not feel welcome at all. The rooms are tiny and definitely not being cleaned properly, there was all kinds of stains on the walls and floor. The bed made the most noise so everytime I would be tossing and turning my boyfriend would wake up from the bed being so loud. The walls are very thin so we could hear everything going on in the surrounding rooms. A lot of young people come here so we would be woken up at 5 by them singing and screaming in their rooms. The doors of the rooms are very heavy so everytime a door would shut we could hear it. The showers and bathrooms are disgusting and poorly made, they are also very crowded. There is no hot water at all so that was a very bad way to start my day every time. During our stay, someone triggered the fire alarm and we got little to no instructions from the staff. They asked us to come downstairs and after that they gave us no information at all. We saw the fire department pull up and when they left they told us to go back upstairs without any explanation. I did not expect a lot from this place but this was even worse than I could ever imagine. If I could turn back time, I would definitely spend a little more for a clean hotel or hostel with warm showers and nice service.

Location great for hotel but One of the worst parts was that I waited 45 minutes to check in because they were so understaffed. I should have paid more for a better room because the bunk beds with 4 beds were small and the frames are flimsy. I would have been better off getting 2 queens instead of 4 twins. It feels like a prison cell. Functionally, it was a place to sleep. It served its purpose. But there isn’t any luxury aspect to the hotel because of the communal bathroom, small rooms, waiting forever to check in.......

Their staff workers were super friendly and funny! I really enjoy at this hotel because you can use their gym, basketball court, and workout for free. The elevator goes fast. I do like their room with good AC condition and tv. Prefect! The bed wasnt comfortable because it bounce and he pillow was too soft. You will be close to Central Park, Lincoln Center, and 59th Subway. Im highly recommend for anybody to come here

Dont bother staying at this dump. The staff is rude. The services are none ....

The womens bathroom of our floor (7th) could use a good refresh. Nice location just beside Central Park. All in all a good hotel in a good location with great transport connections. I guess you get what you pay for. The hotel is absolutely beautiful we did not want to leave.

In the heart of the city

I stayed for 15 nights at a Deluxe bedroom with shared bathroom. The advantage of the Deluxe is that the bathroom is private while youre in there (its not like a gym bathroom). Staff people are not so nice and receptive. There were 2 nights the heating and hot water were off for maintenance. Bathrooms are constantly cleaned but need some maintenance (sinks are almost falling, hangs are broken). Although everything I would stay here again.