Has a whole section dedicated to Pediactric eye care on their website but when you call they say they don’t see children.

Nice employees and staff. Beautiful facility as well

Both my husband and I are patients with Dr. McCabe. We absolutely love him and his staff. There have been some times where we have waited longer than usual but the visit and the work he does are always worth it. Dr. McCabe spends the time to talk with you, make you feel comfortable and to be sure you dont have any further questions. He has done an excellent with my left eye and two days after surgery I am feeling no pain and ready for the right eye. I wouldnt go anywhere else.

On Tuesday May 18th, I came to McCabe Vision Center for my eye exam, As always he and his employees are very polite. However, on this day I had a awful experience with the Medics transportation service. When I finished there at the Center I contacted the bus service making them aware I was ready for pickup(I have a wheelchair). They claimed i would be picked up in 20 minutes therefore I patiently waited after 30 minutes I contacted this company again and was told my pickup would now take 1 to 2 hrs. I was left there for literally 2 hrs. . Whereby this experience was the worst. One of Dr. McCabe employees whose name is Kim promised not to leave me until they finally came for me and I want to acknowledge the kindness shown me by Kim. Thanks Kim

I am relatively new to the Murfreesboro area, and I was trying to find an eye doctor that was close to home that I could become established with because I have a history of Lasik eye surgery. This doctor not only had me wait for about 7 months before I could get into an appointment with him, but also told me that I may or may not have glaucoma. I am a young woman with no significant health history and no significant eye disease history in my family. I was very distraught when he told me this and I felt like the staff didnt seem to care. They were more worried if I had my covid vaccine. I also did not get glasses this day, but Im not sure if this is a standard procedure? Anywhere else that I have gone, I have gotten glasses ordered the same day. They basically gave me a prescription and said you can go have this filled somewhere else gave me another appointment for a month later for a glaucoma test and then a month later for the results of it. I then went to my original eye doctor two hours away back home and they gave me a completely different prescription for my eyesight and told me there was no way I had glaucoma. I definitely do not recommend this facility.

Great place, thorough staff. So far they have done a good job.

Dr. McCabe May be a great ophthalmologist but patients are quadruple-booked and treated like it’s a cattle call. Seriously. I’ve witnessed patients straight out of surgery, myself included, waiting :3+ HOURS for a post op exam. As a former healthcare provider, I know that scheduling patient appointments 5 minutes apart is not only unnecessary, it’s unethical. Apparently, Dr. McCabe care more about hurrying off to the golf course than he does his patients. Loved the results of my surgery, but, honestly, I won’t return. Ever. My time is just as valuable as his.

Been going to McCabe Vision Center for years. Staff is great but Jessica (tech) is amazing!!!! So courteous and cheerful. Always smiling and puts you at ease before any procedure. Very knowledgeable...

Super disappointed in their customer service. I called twice just looking to see if they stocked a specific brand of eye-wear for children before I tried to drag my 2 year old twins in to their office. Couldnt be bothered to call me back after inquiring twice so I took my business elsewhere!

Excellent services and knowledgeable staff. Dr McCabe provides a thorough exam and an excellent explanation of the results! The appointments are normally very prompt. No long waits past your appointment time. Very satisfied with the medical care here.

Went there 6 years ago based on positive reviews, checking to see what people say now. I had a stigmatism and an eye that just started crossing on its own. This was a scary incident for me, only to be accelerated by the Drs total lack of professionalism. What Doctor calls the others to say hey look at this? Like I was a mockery? He acted like this is funny,....what the???Did not tell me ways I could make my eyes better, and never will go back. Also price was high, even for cash pay. Do not recommend!

Dr McCabe and his staff are kind an courtious.Jessica the technician explained everything that she was doing and made me feel verry comfortable.

The lady at the front desk was super nice so things started off well, then we were called back and seen the tech Michelle who KEPT rolling her eyes at my 4 year old SO RUDE. Then when it came time for drops to dilate the eyes my 4 year old acted like a scared 4 year old. So Michelle decides to get another staff member where she says the mom cant help me because she brung a baby (my 6 month old) and rolled her eyes at me.. so they restrained my daughter and put the drops in her eyes, she came out of the room scared and with a busted lip from them. Then we seen Dr. Koch for an okay experience. PLEASE if you decide to go here, which Im not sure I would advise ask for anyone other than Michelle.. you will really regret it.

You’re Fired! Do not go here. Three-hour wait with my 84 year old mother-in-law. Attempted to reschedule offered an appointment in September (4 months later). No apology, patronizing and rude. No attention to details. We will never return.

HUGE THANKS to Dr. John Hailey, for his perseverence in Brandis case! Found out she has 2 bloodclots around her brain! If not for you, who knows what would have happened. You said get to Vanderbilt, no actually GO GO GO NOW! We did and THANK THE GOOD LORD FOR SENDING US TO YOU!!! You saved her life and for that, we are grateful to you! Your staff and Dr. McCabe, as well, acted like we were the most important and only patient in-house! Your kind staff did not go unnoticed. We thank you all!

Glad everyone else seems to have had great service, i DID NOT. I will not go back to this office, and if you have any major health problems or if you are deathly afraid of the eye doctor, like i am, i would recommend never going to this office.

I had a most excellent experience here. Dr Haley and the staff were amazing and made me feel very at ease during a very difficult and uncomfortable illness. I cant than you all enough.

Dr. McCabe has restored my vision to 20/20 in both eyes through cataract removal and lens implants. All of my family go to McCabe Vision Center and are all pleased with the service we receive. Thank you Dr. McCabe.

My experience with McCabe Vision Center was less than favorable. I went for 4 separate visits. 2/21/18 New eye exam, 2/21/18 Refraction, 3/30/18 HVF (Lid fields/Bilat, 3/30/18 External Bilate. I was originally seen for blurred vision. Beyond the blurred vision, i had an issue with sagging eye lids, which obstructed my view. I went through a barrage of test which determined I needed a procedure called, Dermoplasty. This was submitted and approved by my insurance.I was ready to have the procedure done, just needed to be informed on how the process would go along with meeting the Dr. McCabe who would be preforming the procedure. I never once met Dr. McCabe! I was informed by the scheduling nurse at my last visit, I would receive a phone call within a few days by the Dr. nurse, Elana to schedule the appointment for the Dermoplasty. A week or so went by and I never heard a word. I called in and spoke with the scheduling nurse again and explained I had not heard back. She stated she would communicate with Elena and have her call me. Another week had gone by and still no word. I finally called back, left a message and later that day Elana called. Elena stated the Dr. had been out and she would call back in a couple days. I did not receive a follow up call. I called once again and was connected with Elena. She started to schedule the appointment, but I expressed, I first wanted to know the details of the procedure. I also expressed I had never met the Dr. She gave me a brief description. Elena explained this procedure was performed while awake.After the lack of follow through and communication, along with the procedure being performed while awake, I felt it in my best interest to research and find another reputable Dr./facility as I had no confidence with McCabe Vision CenterI found a great facility out of Nashville, had the procedure done and everything turned out great.If my experience wasnt bad enough, The facility in Nashville called Mccabes to request copies of my previous test. McCabes stated I had not had any test done. I was so beside myself at that moment. Its one thing if you drop the ball, do not follow up or communicate effectively, but to blatantly state I had not had any test taken was just wrong. The crazy thing is, I have a copy of the billing that my insurance covered.I would strongly suggest, a company wide meeting on the important issue such as, customer service, communication and follow through

My experience with Dr. Koch was okay at 1st but after the 3rd appt I got tired of beening sent to the Retina center after each visit at McCabe. My 1st visit to McCabe Dr. Koch said I am not legally able to drive but sent me to the Retina center because I needed injections??? I was left confused but took it seriously so I went to the Retina center to be asked what I was doing there only to be told if my eye sight got worse then they will proceeds with treatments plans. Confusion again?..anyways because they are specialize I have to pay more than the regular copay. Went back to McCabe to her asked me what happen after I told her she schedule me for another appt at the Retina to be seen by another doctorfor the same results as the 1st. I got tired of paying for the same results and nothing truly being done. I am switching eye doctors because although the staff was nice she seems to rush through the exam and because she kept sending me to a specialist to spend more money for the same results. I feel like a dollar sign rather then a patient at McCabe.

Dr. McCabe is the best Ophthalmologist in Rutherford County hands down! His staff is very knowledgeable and helpful!

Amazing! Dr. McCabe is the Very Best. His Staff is A+. He is professional and .very kind and thorough. When my surgery was complete I was amazed at how I felt I could see so quickly. I will refer everyone I know to him for fantastic service.I love his staff. they are proficient , kind, friendly and very sweet.He will always be my Eye Doctor! They are 5.0. Plus Stars.Thanks.I have completed my 2nd surgery for cataracts to both my eyes now. Dr. McCabe and his staff are great and such a kind professional great bunch of employees . he will always be my Doctor. being able to have real vision in both my eyes is fantastic.never doubt Lasik. no pain or distress and quick healing time.Thank you to all of you.!!!!R K Monroe

Upon our 1st and only visit to Dr. McCabes office, his staff was sick, coughing, sneezing and consistently not covering their mouth at the receptionist desk. There was lots of blowing noses, using kleenex, non washing of hands, non use of hand sanitizer that was readily available on their desk directly in front of them all while the exchange of patient insurance cards, general paperwork, pens, etc was being conducted. We were sitting directly across from Receptionist because there was nowhere else to sit and no attempts on staffs part to halt spreading germs. When we were taken into the exam room, the female tech attempted to use an instrument as part of the exam for my husbands eyes. She tried 3 different times unsuccessfully to use it and stated out loud to us to just Forget It and slammed it down on the table. When Dr. McCabe entered the room, my husband and I both noticed how her entire demeanor changed from unprofessional to all smiles, sweetness and very flirtatious. However, she NEVER introduced herself to us and what test she would be running on my husband. Dr. McCabe came in after she was done and he ran some tests but came out with completely different numbers regarding my husbands eyes and questioned the flirtatious tech (very flirtatious with the Doctor only) why her numbers were so different and how she got them. She blatantly lied and said she ran them with the piece of equipment that she said in front of us Forget It!. It was obvious that she had made up numbers to write down so she could have something to fill in the blanks when questioned by the Doctor. Afterwards, they both left the room and another male tech, no introduction made, walked in with a consent form for us to sign. We questioned what kind of form because no one had even talked to us about a diagnosis let alone a consent form and he a tech, informed us that my husband had dry eyes and we needed to sign a consent form for artificial tear ducts to be put into my husbands eyes. He also told us us there was nothing wrong with my husbands vision, it was almost perfect. He only needed a script for reading glasses and artificial test ducts for each eye. His problem was not a vision problem but a dry eye problem and the artificial tear ducts would solve this. Can you imagine getting your diagnosis from a guy with no name carrying a consent form and isnt even the Doctor? We ask to see Dr. McCabe and discuss this with him instead of a tech since we wasnt signing nor agreeing to artificial tear duct implants. The male tech left with the unsigned consent form an Dr. McCabe entered promptly. Once he learned of our decision, we were quickly dismissed. He didnt even offer to fill our reading glasses percriptions in his office. We researched thourghly artificial tear duct implants for solution of dry eyes. They are as Dr. McCabe stated, half the size of a grain of rice but after that....You need to research extensively and it was and will always be last resort for my husband. Always get a 2nd opinion!!!! My husband has vision problems not a dry eye problem. Huge misdiagnosis! These Implants are costly; up to $2400 and most likely you will or can suffer complications! There are other options that work as well at a more affordable cost and less problems. I truly believe that for this organization MONEY will always be 1st and foremost and PATIENTS will be last!! From our experience, I would not recommend this Doctor or his staff for anyone to use. Our experience with them was less than pleasant but very memorable for all the wrong reasons.

The staff at McCabe Vision Center is very professional and friendly! Awesome Dr office!

Great, I was taken in ahead of schedule and out in not time. Dr. Mc Cabe answered my question completely.

Very unprofessional! I have called the billing department on and off for a year concerning a bill that I should have never received. Not once did I get a call back. Now after 2 years Im receiving a collection letter. Beware!!!!

After my first visit to McCabe Vision Center I was diagnosed with chronic dry eyes. Dr. John Hayley prescribed drops, I use them on a regular basis, and as the the seasons change, my eyes are clear. Thanks again!

Not the place to go for price or customer service.

Excellent service