user
Heartfelt Hearing
6740 E University Dr #109, Mesa, AZ 85205, United States
Appearance

Comments
Mi
Review №1

I stumbled on to Heartfelt when searching for a hearing specialist after my previous provider closed their east valley office. As I sought out a supplier for domes and earwax filters and after contacting several more local providers that had no interest in anything but selling new units I found Heartfelt Hearing.From that day on, every single transaction was filled with quick response, helpful information and solid support. My old units finally failed and Lisa has worked with me in replacing and upgrading. This business is a keeper.

Th
Review №2

Hearing aids are state of the art. Their staff wants to help. Great customer experience!

Bi
Review №3

Lisa supplied a needed item through Amazon.com. She has provided quick and respectful service despite my living in a different state! Her ability to problem-solve and stay customer-focused is top-notch!

Su
Review №4

Excellent product. Makes all the difference.Super staff. Makes all the difference

Ca
Review №5

Lisa is so amazing. She is personable and very friendly!. I would never go anyplace else. If you have any hearing aid needs please see lisa! She made my aids so easy to work with. Thank you lisa!

El
Review №6

Heartfelt Hearing is the best. I got my aids and they are the best I ever had. Ive had them over 6 months and Im still excited about them. This is the best I have ever heard. I rarely have to ask anyone to repeat and I no longer have to have the volume on my TV in the high numbers. I am a very happy person now that I can hear

Cl
Review №7

I went here and bought $4000 dollars for hearing aids and after I got them she would not service them she told me her son told her its against the law to see me because of covid 19 but she did not want to travel 1 hour to her office. I checked with other hearing aid places and they did by appointment only. I had to send them back to the manufacture and I am sitting here with no money or hearing aids. So much for a caring person. Shame on you Lesa. Do your self a favor and look some where better like anywhere.

Ch
Review №8

I am so glad I was referred to Heartfelt Hearing. Lisa was wonderful in answering my questions, thoroughly testing my hearing, and helping chose the right hearing aids for my needs. Lisa is professional yet friendly so I immediately felt comfortable with her. I highly recommend Heartfelt to anyone with hearing aid needs.

Ki
Review №9

I really enjoyed my experience! Lisa was very knowledgeable and really understood my needs. She took her time with me and answered all of my questions. I really appreciate that she was so kind and helpful. It made making such an important investment in my hearing so much easier. You’re really in good hands here.

Ma
Review №10

Very friendly plus knowledgeable. Highly recommend them. In great location in Mesa, Power n University. Did my repairs in just a couple minutes. Replaced my receiver. Very reasonable $30.00 cheaper then my back home audiologists was going to charge. My for sure go to place when my next repairs are required.

Fl
Review №11

Lisa is amazing! She is extremely knowledgeable in choosing the right hearing aid for the individual. I am a pilot and have to hear and follow directions from Air traffic control. She help me program my hearing aids specifically for this task. I am also a physician having to talk to patients when I can’t see their face laying on the table. She took these factors into consideration and perfectly programmed my hearing aids to accomplish these tasks. I highly recommend choosing Heartfelt Hearing For your auditory needs.

Ka
Review №12

Heartfelt Hearing is just like their name Heartfelt. They really care for you and your hearing needs. They know the equipment and can service them. They treat you with respect and do not pressure you. They give you options depending on your needs so you can make an informed decision. My husband and most men of 85 years, can be difficult to deal with but even he was comfortable with Lisa and Derek.

Re
Review №13

Got new hearing aids last month from Heartfelt Hearing. Lisa is courteous, and understanding if adjustments needed. She is knowledgeable. I recommend if you need new aids, go to Heartfelt Hearing.

St
Review №14

The owner and I have known each other since we were children. We’re practically related as her cousin is married to my brother.Anyway we came back into each other’s lives when my mother was in need of hearing aids and ended up getting them from the company where Lisa was working. My mother was raving about the helpful and friendly and accurate service that Lisa personally provided her. She is professional and friendly and trustworthy...Thank you Lisa

Br
Review №15

I know one of the owners of this company and hes one of the most genuine, thoughtful, and upbeat people youll ever meet. Heartfelt Hearing works incredibly hard to make sure every person that comes into their office feels befriended and comfortable. Theor prices are great and their service is outstanding!!

Ja
Review №16

I went and had a hearing test done, Lisa was very friendly and professional. She recommended the right hearing aids for me and I would definitely go back again.

Ja
Review №17

Lisa was super kind and helpful. She walked me through the method for the hearing test and I felt comfortable the whole time. This is a great family owned business to support well worth the drive.

DA
Review №18

I have no experience with what to do about hearing issues. I had a lot of questions. The staff listened to all my questions and had very thorough answers. I feel much better now on how to move forward .I like them so much Im bringing my mom in for a hearing test!!

br
Review №19

They were very understanding and very professional. Some of the best service I have had in a long long time. Definitely will be coming back to them for my hearing needs in the future

An
Review №20

If youre looking for a company that will treat you with compassion and provide you with top notch service, look no further. These folks arent just good at what they do, they genuinely care about helping people and I cannot recommend them highly enough.

Ba
Review №21

I would recommend Heartfelt Hearing to all my friends and family! They are caring and treat customers the same as they would their own family! If you want the best in quality service then choose Heartfelt Hearing!

Ni
Review №22

A+ family business just a great Mother and Son team that is there for you. And you can tell that right away your questions, concerns and anything else they can help you with they will. I highly reccomend this place for anyone looking for hearing assistance.

An
Review №23

This place is so amazing! Family owned and they are such nice genuine people! Made me feel so comfortable💯 I would definitely recomend this for any hearing issues!!

De
Review №24

Derek was very helpful and attentive to my needs, he was able to relate to me when it came to my concerns and he was super knowledgeable about hus craft. I will definitely be coming back because of such excellent customer service and i will definitely be recommending Heartfelt Hearing to friends and colleagues.

Be
Review №25

I’m so grateful to have found Heartfelt Hearing. Knowledgeable, caring and professional. They are the best! Thank you Heartfelt Hearing!

Ch
Review №26

Wonderful service 💓💓💓

Br
Review №27

The wonderful people here truly are one of a kind. They are gentle kind and knowledgeable, A+ service!

Ma
Review №28

These people are very kind and very knowledgeable. They treat their customers with the at most respect. If you dont know exactly what they are saying you can ask for clearification and the employees will word it in a way that everyone can understand.

ch
Review №29

Derek is one of the most profesional and customer service oriented business owners you can meet. Exceptional products and experience!

Ba
Review №30

They are so close and convenient. They also took TruHearing if I could leave more than 5 stars I would.

Ca
Review №31

Fantastic place! Everyones friendly and knowledgeable, and theyll make sure youre comfortable the whole time and answer any questions you may have.

Ja
Review №32

Heartfelt Hearing has been wonderful experience. Friendly staff, lovely office and the staff as very efficientAnd very knowledgeable about their products.

Ka
Review №33

Got my questions answered regarding tinnitus and available treatments by knowledgeable caring staff.

Je
Review №34

Very nice and professional people. Super clean building.

Kr
Review №35

Heartfelt Hearing is the place to go in Mesa for hearing aids and great service. Could not recommend them higher!

Ke
Review №36

Super friendly, family owned business with a knowledgeable and kind staff!

Av
Review №37

Amazing people and very knowledgeable, I highly recommend!

Jo
Review №38

They will go out of their way to perform their services right. They have also been doing this for as long as ive known them.

ch
Review №39

New place, super friendly and should definitely visit.

Do
Review №40

Incredibly helpful and professional!

So
Review №41

Super helpful and friendly!

Information
24 Photos
41 Comments
4.9 Rating
  • Address:6740 E University Dr #109, Mesa, AZ 85205, United States
  • Site:https://heartfelthearing.com/
  • Phone:+1 480-218-4321
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations