The worst Hospital! As far as Im concerned it was Attempted Murder of my son. He walked in the ER for medical treatment. A healthy 28yr old man with a simple fixable condition. 14 days they starved him. He was in vegetated state. If i didnt demand feeding tube and bouls feeds. He would be dead. Shame on them!

MY MOTHER IS A DIALYSIS PT WHO CONTACTED COVID AND IS 70 YEARS OLD. THE NURSE IN CHARGE OF HER DID NOT FEED HER AND WHEN THEY DID BRING DINNER TO HER IT WAS COLD AND NEVER REPLACED, IF THIS IS THE WAY THEY TREAT THE ELDERLY CAN YOU IMAGINE WHAT ELSE THEY DO TO OTHERS. NURSE ELIZA WAS THE WORST LEFT HER SITTING IN A CHAIR FOR HOURS AND THEN SAID SHE WAS NOT GOING TO TAKE CARE OF HER.

I walked into the Emergency room and collapsed. These people immediately jumped to help me. I believe they saved my life. They took me right up to their Heart Unit when I had no idea what was wrong with me. I was in a great room and I dont think I could have had any better care then I received in this Hospital.

Nurses are great but the food is worse than any other hospital Ive ever been in. Portion sizes were way too small for a new mother that was breastfeeding, wrong items on the plate from what was ordered, bland tasting is expected but some of it was flat out revolting like the pancakes. Definitely try to get them to cancel any meals and just order delivery if you can. Probably cost you less when the bill finally comes in.

I was there being treated for Covid last month. Their new dietary is terrible breakfast was always late. One:say I never got breakfast. I complained my family complained. I was so upset. All they could do was send security to me to threaten to arrest me because a cna couldn’t understand…. It was terrible. That morning there was 10 breakfast trays that missed breakfast, Nurses were ok

1 star and they are lucky to get that. My mom waits 30 mins plus for a nurse or cna to come help her so she can use the restroom. She went 9 days without as much as a sponge bath and had to complain I order for her to get that. She is wheezing and I had to request respiratory to come help her. Food is horrible she was here almost 36hours before she got food I had to go buy food and bring it to her after I inquired about any restrictions. So disappointed in the care she has received

I had to be hospitalized for 2 weeks at Holmesl. Everyone took very good care of me. Especially, when I was unable to care for myself. Thank you to all the nurses and CNAs who gave me the support I needed.

The staff in the ICU were incredible, especially Dani (RN). My father suffered a stroke and was on life support for 5 days before passing - but Dani who was assigned to my father took such great care for him. She was compassionate, gentle, helpful, and very thorough explaining each step / process to our family. Our family was very fortunate to have Dani as the RN taking care of my father until his last breath.

I was notified that my dad was about to pass away in the hospital and to come right away so I could be with him in his last moments. The “security guard” Nikita was the most rude and non compassionate person I’ve met in health care. Knowing my family’s situation, she was still so rude and inappropriate. Talking down to us and getting a major attitude just because one of us set the metal detector off which seems to happen often so I don’t get why it was such a big deal to her. She should really get a new job… maybe at a pet store as some newspaper or something. I informed her that she was being very rude and unprofessional towards my family on one of the worst days of my life. We just lost out father. No apology no anything from Nikita. Just orders and “I didn’t tell you to walk through yet and you sure did didn’t you?” I mean, come on. You don’t belong in a hospital setting. Go find another 10 dollar an hour job where you can have your little attitude. I then came back down to exit the hospital and Nikita was not even doing her job. She was busy chatting and gossiping with another employee up front about how their boyfriends were going to bring them Starbucks. I really don’t think people like this should be working here, it made my terrible experience even worse and I’ll never forget how Nikita treated me and my family in one of our darkest times. I would really like to talk to someone about her behavior. Really unacceptable Nikita.

My husband had major heart surgery and though he has been out of surgery for 4 hours and the doctor said he is fine and everything went great, Ive yet to see him or talk to him. I was told they were holding him in anesthesia recovery until a room is ready. That was 3 hours ago. His room has been ready for an hour. Ive been waiting in it. I asked and they know his room is ready, they know he is ready to come out of anesthesia recovery but they have no idea how long itll be before he is here. 4 hours after surgery and I cant see him or talk to him? This doesnt happen at Viera hospital or Cape Canaveral. I wont ever willingly come back here.

About two weeks ago I went in and I was admitted and the nurses and doctors were absolutely wonderful especially my nurse Cassie she was exceptional but I had to go there today due to complications from my previous visit and I sat in the waiting room for 3 and 1/2 hours until I finally walked out everybody that had came in after me was already taken back when I asked people at the front desk they said there was still no beds available one of the worst experiences I have ever had. Besides todays experience Holmes has been one of the best hospitals I have been to. They really just need to work on the waiting room situation.

I was in a car accident and slammed my head against the drivers side window. The paramedics suggested that I go to an emergency room to get checked out for a possible concussion. A friend of mine told me to go to First Health on Hickory Street in Melbourne which I did. I waited in the emergency room waiting area for 2 hours before anyone took my vitals and what I was there for. Meanwhile there was a man who had been there for 3 hours waiting to be seen because his primary care doctor said he had a blood clot in his leg and to go to the emergency room right away to be checked out. He was begging the triage nurse to be seen and he was told he just had to wait. I waited another 30 minutes and decided to just leave and take my chances that even though my head and neck hurt I wasn’t going to sit there any longer. Maybe I’m spoiled with the way hospital emergency rooms are run where I come from originally, but they admit you right away and check your vitals to see if you are in a medical emergency situation, a nurse evaluates you and may order an X-ray and then you get to see a doctor fairly shortly. I guess First Health will see you right away if you’re bleeding profusely or brought in unconscious on a stretcher. I will never go to this facility ever again!

Absolute worst ER. Nurses are rude and whole setup is disorganized. Went to ER in July and they had me sharing a room with a COVID patient. Nurses were extremely rude while I was there.My father was recently in the ER, who has dementia. First set of nurses allowed my mother to be there with him and advocate for him, since he cannot speak for himself. Next shift change came in and they made her wait in the parking lot, knowing that he could panic and have a heart complication because of this. I called to try and explain this and the nurse I spoke with rudely refused to let me speak with the lead nurse, and also refused to give me her name.As soon as my mother asked to check him out so she could take him to a better hospital, they were magically able to bring her to be with my dad.So we will be taking him to Advent Health in Orlando, where they actually care about their patients’ well being.It’s a shame that I have to drive an hour (Orlando) to get proper emergency services, but it is necessary since Holmes Regional employees seem to not care about their patients’ needs like they should.

Worst place as far as theft/trust is concerned. It is my opinion that care at this hospital was marginal with the exception of the nurses who were awesome, but thats about as far as I would go. As for the facts, I was visiting Florida when I had a need to go to the emergency room which resulted in a 4 day hospital stay. Someone on their staff went through my personal belongings when I was sent for a CT scan and stole over $400 from my wallet. That person started rummaging through my credit cards, but appears to have been interrupted since everything was thrown together in a hurry and stuffed in the wrong pocket. The hospital refuses to accept responsibility for the theft, but instead insists my wallet was not in their possession so its my fault. It is a fact that there is at least one thief on their staff. This has likely happened before and will likely happen again.Also, since I was visiting Florida, the hospital wanted a local address. I gave them my friends address as well as my home address in Georgia. Their billing department screwed up my benefits claims which took me over 2 months to straighten out then they sent all of my bills to my friends house instead of my home address. I called and updated my address in their system, but they sent the unpaid bill to a collections agency. I called the hospital to straighten this out, but they wanted me to pay over the phone without any proof of payment. I feel victimized by this hospital over the whole ordeal. The hospitals basic response appears to be well, you still owe us money. If I moved to Florida, I would never use this hospital.Not sure if this is being posted twice, but this popped up after I hit the Post button so sorry if this is duplicated.

I was hospitalized overnight on Sunday 18-19 for cardiac issues. With all the tests provided I was all clear, believe that it was stress related.I want to give a huge THANKS to Nurses Desiree, Maddie, Pam ,Anna I was in room 323. To the staff in Nuclear Medicine especially Nancy THANK You.Every single one of these HEROS where kind, sympathetic, caring and gracious.

Best Hospital EVER!! My father had congestive heart failure and the nurses on the cardiac floor were just great, to say the least. Words cannot expressed how thankful Im of the great work the medical staff are doing on this particular floor. Unfortunately, Im not able to be with my father at this time because I live out of state. But, the nurses are so good; they called almost every night to answered my questions and give me a report of how my father was doing thru out the day. My family and I are forever grateful to these of group of health care heroes! I know how busy they are specially during these hard times and I really appreciate them taking the time out of their busy schedule to speak with me and my family about my fathers care/conditions. THANK YOU SO MUCH!! You hard work does not go unnoticed!

Once upon a time Holmes Regional Hospital was really good when they had REAL CARING DOCTORS. Now its the WORST. Took my child to the ER due to a tooth ache. Sat there for 3 hours and NOTHING!! Because they dont consider it to be an emergency!!! Had to bring him home. I use to work there years ago when it was a good hospital so I know what theyre doing in the back which is hang out pretending to be busy. Smh.. They are nasty and disrespectful. I can only pray that when each and every one of them or a loved one are in need of an ER that they are met with the same disrespectful way as they did to my child and others.

My daughter was admitted and she wasnt given her medications to help her get better which in turn made every bit of progress slowly decrease and then we had to start the whole process all over because theres step by step things we had to do to get discharged so here we are another night in this hospital. The nurses just blame the last one for why something didnt get done or why medicine wasnt given at the right time. I feel like they are purposely making it to where we have to stay here longer and its absolutely ridiculous. Dont come here if you want to go home in a reasonable time or dont wanna pay a massive hospital bill because they will keep you here as long as humanly possible. Disgusting.

I went in to get induced first i was supposed to go in at 7pm but they called saying no clean beds available which is no big deal but ended up going in at 12am and jennifer was the first nurse i had and she was amazing didn’t see her too often because they let me sleep while waiting for the pill to soften my cervix and around 4am contractions started and then she left at 7am and switched out with emily which was my absolute favorite she was so nice and always asking if i needed anything and was here 7-7 and always made sure i was comfortable no matter what and always made sure my mom was also just as comfortable emily was the best nurse i have ever had she made my whole labor process so smooth and easy

Knowledgeable and friendly staff in the ER. I had nothing but comforting/ professional interactions with Security, registration, traige, radiology, my medic Alex, nurse Michelle and the PA. Im new to the area, but will certainly use this hospital for future emergencies for my family and myself. I appreciate the time they took to make sure all of my questions were answered and I was comfortable with discharge prior to being released. Thanks for all you do!

I’ve never even been here, but based on the robot responses to comments by the hospital with no obvious plans to address short comings, I never will come here. Either provide better insight to what is being done to increase the hospitals reputation or stop replying with a canned response… IMHO

I took my daughter there for RSV and I was a little discouraged from the tent outside of treating covid and the children’s waiting room had empty food wrappers empty bottles of drinks and masks laying around. During her first triage I felt how busy they were but I have to say that nurse should have been more thorough she checked my daughters vitals and her heart rate was 155 oxygen level 89% breathing at 60 breathes a minute she should have paid more attention to my daughter, she was in and out of the room never truly assessed her! The pulse oximeter beeped at 98 oxygen level and 75 heart rate and the nurse said she’s good her oxygen is 98% like no it was sitting at 90% and heart rate 155 for 30 seconds and changed one second that was not her heart rate or oxygen level. Triaging is to recognize patients who need to be seen right away and that was not done efficiently in my opinion. When we got to the the back she was put on oxygen and vital monitoring she was in severe respiratory distress at that time ! I will say once we stepped foot through the peds doors I give this place 5 stars amazing nurses made my daughter feel safe, special and comfortable and I felt like we made the right choice coming to this hospital! To The nurses, PA, the hospitalist the staff member that had a bubble machine and gave her a kitty 😊🥰 just an outstanding job done by everyone who we had on our case and a giant THANK YOU!!!! My daughter was admitted and we have nothing but more positivity from the staff I’m very thankful to all of you who helped to make my little baby feel better on her birthday night/morning 🌸🎂💜💛

I’ve been in and out of this hospital for a rare condition. The ER staff had always been amazing even tho I have to explain my very rare condition. After consulting my doctor and surgeon, they admitted and bluntly told me I’ve been going through this pain to long with failed surgery. I’m very pleased and happy with the ER staff and the D-wing staff. Thank you so much, I’ve been coming here and had my first surgery here since I was a little girl.

This hospital DOES NOT require its healthcare workers to be vaccinated against covid!!! They dont disclose it to you at all unless you ask your nurses and whoever is taking care of you. Some of their workers are vaccinated but a lot arent. Meanwhile they are having a massive covid outbreak right now and dealing with a ton of covid patients and their OWN STAFF is probably spreading it because they didnt even get vaccinated!!! So much for healthcare. if I had gotten covid I would have definitely sued them. I would recommend going to a different provider for your safety.UPDATE: I will consider updating my review if this hospital decides to follow health guidelines, which recommend healthcare workers be vaccinated to prevent the spread of disease. So far, they are still letting unvaccinated workers work on vulnerable patients, amid a huge surge of covid in Brevard. it raises the question of how good the rest of their healthcare services are if they dont even take basic precautions.

The ED nurse and doctors were horrible. They were snotty, didn’t provide information and were very unhelpful. However, the pre op nurse Pam, was great. She was probably the best nurse I’ve had at any hospital. She is caring, attentive, listened to my questions and answered so that I could understand but not in a condescending way. All of the OR staff were great.

Had to take husband to the ER for cellulitis, possible blood poisoning. While the staff were knocking themselves out handling the large volume of patients, you can tell the detrimental effect COVID is having on the area. There were no ER rooms available and many patients were placed and attended to in the hallways.A shame more ppl wont take the coronavirus seriously. The hospital is stretched thin and the worst may be yet to come.

I’m having a horrible time right now trying to get information about a family member who is in ER. Tried 6 times to call was transferred and no one ever picks up. Last txt I received from family member was she was being on a ventilator and I was her emergency contact. No one from the hospital has call me and I finally was just able to leave a message and the ER standard response is that we will get back to you by the end of the day. This is no way to treat folks and of course we are not allowed into the hospital due to COVID. Does anyone know a person and or direct # I can call?

I went in to have my thyroid removed. From the minute I stepped into the hospital till the time I left, I was treated wonderfully. The nurses were the best. They were kind, considerate and informative. They made my experience as good as it possibly could have.

My sister is in the hospital with an infected kidney and they are taking their time treating, and an infected kidney can only get worse before it completely shuts down . They obviously do not care about their patients .

My strong, lively, funny, likable Dad was admitted to Holmes Regional Medical Center Melbourne for a simple, non-life threatening, one-day procedure. After the successful procedure, Holmes refused to discharge him, providing no definitive reason for this decision, delaying his release day after day. My Dad continuously requested and demanded to be released, but was ignored. A week later, when he contracted hospital pneumonia, I travelled to my Dad’s bedside where I watched helplessly for days as he faded away under the “expert care” of Holmes until I was left holding his lifeless hands. Now he has been discharged.

Other than the waiting room being a nightmare of a wait I had the most incredible experience once I was taken back. My nurse Allison was INCREDIBLE. She was so kind and helpful.She was working the over night shift. My doctor, Dr. Oliveria and I cannot remember the nurse who did my ultrasound, but wow. What an amazing staff in the ER department. I can’t tell you how refreshing it was to have a good experience when you’re going though something uncomfortable.

My beautiful daughter was born and the experience here was helpful and amazing especially nurse Angelina who went above and beyond to our needs and comfort the rest were nice as well but I remembered her specifically thank you nurse Angelina

Outpatient surgery waiting room. They provide up to the date information on surgery status and they have a screen that helps you track what stage the patient is in where pre-op, recovery, etc. Waiting room has a vending area for snacks and offers free coffee and water.

To start parking was a nightmare with construction. Their signs were off directing vehicles to areas blocked by cones, pointing to the valet but has a do not enter signs. The guard wasnt at his post when I walked in, he saw me in the lobby and yelled at me for not going through security, it was empty and off to the side. When I made a comment he was nothing but rude. I had to park at the A section for the D section. The had signs that an area was reserved for mobile test equipment where it was clearly parking. I hope they run the hospital better than parking, signs and security. Joe at security, was even sarcastic when I left, even though I didnt even say a word to him. A truck driver couldnt figure out where to go either when I left.

The worse experience ever at this hospital. I went there today and I spend 4 hours for nothing. The doctor was at my room for 4 minutes and that was it.They did tórax X-RAY when my problem is the stomach, never got results for blood test and when I ask they told me I was discharged with a wrong prescription because I don’t have diarrhea.Doctor never comeback to the room to address the problem.I was disappointed by the way they treated me with no respect and like it was nothing important. Personal was disrespectful to me and my situation.Never go to this hospital emergency rom!I left without knowing what I have.Called the insurance to complain and they will be taken care of the situation.

My 65 year old brother, who had been in excellent health, was admitted to Holmes on April 18th. They did not treat him aggressively, so he was transferred to IMC on April 21st with blood clots in his lungs. He died there on May 25th. He had one complication after another, including the collapse of both lungs, a clot in his leg, and a 50 pound weight loss! I begged them to give him extra nutrition either by IV or feeding tube, and they ignored me. He had so much anxiety, he had difficulty breathing the entire time, and again, I had to beg they give him something for it. I also asked if he could have a psychology eval to deal with his fears, but I was told they don’t do that in IMC. When he took a drastic turn for the worst, they told us a ventilator wouldn’t help at that point, so he passed away. I am angry, and I want answers about why their treatment was reactive and not proactive. I doubt I will ever learn the truth. If someone you love gets Covid, do NOT take them to Holmes, since they do not know what they are doing. If I can spare another family our pain and anguish, then I will be happy I could help them. He didn’t deserve to die.In follow-up, I have been contacted by Health First, and they are sending my concerns and questions to their Grievance Committee for a review of his medical records. I appreciate their quick response to my complaints, and even though I may never find the answers of resolution I need, I am appreciative they are looking into it for me.One more follow-up comment: I was contacted by the IMC Nurse Manager about my complaints and concerns. Although he could not have been nicer or more caring, unfortunately I didnt get the answers I was looking for about why my brother passed away under their care. The only positive outcome is that he promised they would do better in terms with communicating with all family members, and including them in updates, not just the one designated person. I still believe they were negligent in not treating him aggressively enough or not giving us other options that might have saved his life. My opinion about that hasnt changed.

The hospital that keeps you longer than needed so they can make more $$$ out of the patients. Wife stuck in room and cant go home Because Dr. Lagudu doesnt take a few minutes to see her so she can go home. Three days and not once has she seen him but cant go home unless he signs off on her discharge. Its like they are running a racket so she stays extra days for no reason and its getting expensive. No one seems to care.

Sent to emergency by cardiologist. Sort of urgent. Waited 50 minutes In waiting area after being triaged by Devon. At high risk of stroke and dehydrated. All stated to triage expert Devon. Prior cardiac procedure 24 hours ago at this hospital. All explained to triage expert Devon...Now over one hour for a cardiac patient dehydrated unable to keep any medication for blood thinners down due to un controlled vomiting.Waiting room next to empty the entire time.Now one hour and ten minutes

The Birthing suite is a great place to delivery a child. As a physician, Ive worked in a plethora of hospitals and this one showed a higher level of compassion, patience and understanding. Pain was well managed and alternative options were available. Educated nurses with a bag full of tricks to get mama and baby progressing. I wont hesitate to have my next child here!

Hospital staff would not listen to me when I tried to explain that I have type 1 diabetes and needed far more insulin than they were giving me. When nurses told me they were just following doctors orders I asked them to call the doctor because I knew my blood sugar was allowed to rise dangerously high. I requested more frequent testing of my blood sugar but was informed that they only do this every 8 hours. I arrived at the hospital with a blood sugar of 123 and it was well over 400 the next day at the time of my discharge. Ive managed my diabetes for over 39 years, but none of the young healthy staff at this hospital would listen to me. Trying to get out so that I could get home to manage my diabetes myself turned into a very ugly scene. Ill never go back to HRMC.

Mom has been a frequent flier here the last several yrs. This last episode I flew in to help make decisions. Thus my review is based on limited experience, but Im combining it with what my sister has shared.I cant thank enough the 5th floor staff in A especially Martha (RN) and Beatrice (CNA). Also Dr. HEI , Shah, and King. There was a coupletimes things got crossed up - the system, a doc that wouldnt listen but overall thats life.

This place should be shut down, they not only discharged me with a open wound after a horrendous accident, they did nothing short of kicking me out and i could not even walk, if it wasnt for Dr Davis at Orange county medical center in Orlando for helping me, i had 3 more surgeries thanks to the drs in orlNdo....

First night was a fluke. Got some attitude from a couple nurses. But since, things are good.

I cant give an entirely negative review. But these last few visits over the last few years have definitely been negative. Ive emailed their [email protected] a few times without answer or response. The emergency department literally drug me out last night in a wheelchair because I cant eat or drink because I cant swallow. Im 510 and down to 128lbs. That should be the proof I need being their last review on me shows noticeably heavier. Fortunately, I had a video call the entire time I was there, about 6hrs, and she heard it all. Hospital wouldnt offer any resolution because I dont have insurance. Doesnt matter Id gladly pay with cash if anything were resolved. Drug me outside in a wheelchair and just left. As a 40yr old, disabled epileptic they know I cant just get in my car and leave, but was any resolution offered? Nope. My pastor came and picked me up at 22:30.If you have good insurance, its a great hospital. If not, its a waste. Rude, disrespectful, better than you. Thats the approach.

The best staff in the country, my wife has been in and out of hospitals for the last 20 years. Never came across a more dedicated staff anywhere. Thank you for all you have done. My wife spent a month here and will not miss being in the hospital but will miss the best staff ever anywhere. And a very special thank you to Carrie on A 5th floor.....you should be proud to have a person like her working for you, she makes your hospital shine. What a joy. Thank you

I had a parathyroid gland removed at this facility. Dr Wagner was my surgeon. Wonderful results and wonderful patient care! I am very grateful!!

I recently had surgery at this hospital, as my first surgery ever they did an amazing jobs.I dont remember the names of the nurses that took care of me while i was in pre-op but they did a great job. The OR nurses were amazing as well, they lessen my anxiety before i went under anesthesia. After my procedure the nurse assistant helped me to the bathroom and she also took me to our car when it was time to go home. I feel like i received first class care for my surgical experience.

Good hospital for the area, service and very nice upgrades, The heart center is great.

I just wanna give a shout out to this hospital. I had my son about 3 weeks ago and after I delivered him I hemorrhaged very bad lost half my blood supply and let me tell you the doctors and nurses took care of me. I was terrified thinking I was going to die seriously after having my son .but I never felt more safe they kept me updated with my son helped my bf with everything. I just wanted to say a big thank you to everyone that helped me !

I went to Holmes Regional ER because my head was hurting so bad. My blood pressure was high.I was told because they were not monitoring the medicine they could not give me anything ,but Tylenol for the headache. The headaches were because my blood pressure was high.I walked in the ER with a blood pressure of 149/85. I left the ER with a blood pressure of171/95. I WILL NEVER GO TO HOLMES AGAIN !!!

Never a good experienceI arrived at the ER at 10am for my husband and my daughter. My husband suffered from vomiting due to something he ate. My daughter had really bad abdominal pain. Since we lost a baby last year due to unrelated issues; my husband wanted me to get checked out as well just to make sure I and our unborn daughter were okay. While in my room; the first nurse informed me she was unable to locate the heartbeat. Second nurse came 1 hour later and informed me of the same. Both indicated they weren’t confident using Doppler and would get Ultrasound tech for further eval. 4 hours later and I’m sure waiting for an ultrasound. The ultrasound machine was brought to my door. The head nurse informed me she would conduct the eval and tell me results right then and there. 2 more hours went by and still no ultrasound eval. Someone ended up moving the ultrasound machine from my door.My husband - getting slightly impatience for obvious reasons went to ask front desk if we were able to get an update on the ultrasound eval because we were considering just going to my regular Obgyn instead. The supervisor’s response was “that’s the best freaking news I’ve heard all day.”We ended up leaving without being discharged shortly after that.If this wasn’t unethical then idk what is.

I was admitted for a total knee replacement. All of the nursing staff and aids were all s attentive and pleasant to be around. Knowing the patient is not allowed personal contact with friends and family they assure you are as comfortable as possible, always asking if there is anything they can get me. Although I wanting to eat much, what I did eat tasted amazing. Their mashed potatoes and fish tastes like it came from an A1 restaurant. Good Job Everyone!!!!

My son was there for a month the nurses and doctors on the 4th floor are amazing thank you for everything you did for me and my son you are all the best at what you do so very grateful and thankful for everything

Saved my life, so why not 5*? A critical error was made after transfer out of ICU to regular floor. Only when I called Administration twice & twice asked for patient advocate/ombudsmen in a 3.5 hr period & threatened to walk out AMA, was I taken seriously. Medications & treatments necessary for a complicated genetic disorder were not given. Therefore I was getting sicker, again. Which Id happily do @ home rather than hospital. I was in shock when multiple staff members including physicians admitted to the errors. Ageism discrimination is at an alarmingly high rate & is worsening. Myself included knows of no one over the geriatric age of 55yrs has absolutely NOTHING GOOD to say about the HOSPITALIST programmes. In hospitals from FL to NY, Calif., Hawaii & everywhere in between. It was started by administrators whom only care about the bottom $$, not staff, patients or families. If more people would put their humbling, pain & disgusting experiences in writing such as this, hospitalist may go by the wayside. SOON. HRMC was less discriminatory than CCH was on 2 previous admissions, the last admission I acquired pneumonia & was discharged with it & Dr. failed to provide promised written scripts, therefore 3 days @ home with worsening pneumonia & no trust in hospital @ all. An incentive spirometer & few other non- medicine related treatments most likely wouldve kept pneumonia easily away. Hospitalist go into hospitality industry b4 touching, speaking to a single patient.

Because of covid. i had to wait 2 hours for bed opening.

I went into the er and found out I had covid & a uti infection. They sent me home with a prescription for throwing up. They also did an unnecessary cat scan because the nurses didnt listen properly. 3 days later they finally called in my prescription for the infection. This hospital is a joke.

Worst hospital ever!! No bedside manner what so ever and my son wouldnt have resulted to brain injury from Meningitis if they didnt make him leave the hospital prematurely because I didnt have insurance at that very moment!!!

Care keeps going down. I was admitted into the emergency room on a Tuesday afternoon with a diagnosis of left side kidney stones. The ER gave me 4 mgs. of morphine. I was admitted and given a CT scan. They kidney stones were verified, but there was a shadow that showed up on my gall bladder. But everyone was extremely concerned as my Troponin levels were off the charts. I would assume that after 4 mgs of morphine, being seriously dehydrated, having thrown up a few times, and pain with no sleep, the hospital staff would have realized that perhaps all of these things added together would give me a high troponin level.I had the stones removed, but they left a right side Staghorn in my right kidney as it was out of the surgeons level of care.I was then sent in for a test for the gall bladder where they found my gall bladder had fused together with my lower intestine. (NOTE: I had an Ileostomy on May 5, 2020).The surgeon would try to do the surgery laporoscipaly, but was unable to due to the fusion and had to surgecially remove the gall bladder. The pain was more than I could bear and the surgical team did a fantastic job of making me as comfortable as possible.Unfortunately, various doctors begin seeing you. One cut off all pain medications completely. When I saw my surgeon, I complained of this and luckily, he got me back on pain medications so I could function.I had some awesome nurses who did well with my care,. Thank you to Kudos to nurses, cnas - Allen, Jack, Justin, Kathleen, Patsy, Vanessa, Dr. Lierbman and his team, Dr. Pesa and his team, and Dr. Puma.As for the two worst CNA/Nurse: Courtney and Kayla. I had really poor nurses who took the attitude that I was just a pain medication addict.I did ask a Kalya, the CNA, to help me empty my ileostomy bag one night. She just gave me a plastic cup. I was left there from 12:43 a.m. until 1:22 a.m., holding my feces in a plastic cup, not even moving for fear of it tipping out of my hands.Unfortunately, my ilestomy bag leaked and I had feces on my gown, near my new surgical site, on my sheets. I realized I did not have all the correct supplies. At 3:15 a.m., the nurse came in and held two ostomy bags up and said which one do you want? I asked to see them and she said, you have to choose one, I cant let you see them. I then asked for a little help to clean up and she said your charts say you know what to do. and you change yourself. It took me 45 minutes to lay in bed, clean up, try to get a bag that did not fit onto my ilesotomy, rip the dirty blankets from my bed and my nightgown off of myself. Was I in pain? YES! Was the nurse there to ease my pain? NO! I cried myself to sleep. Did I get the water I needed to rehydrate? NO! Did someone check up on me? No, not until 6:30 a.m.They kept sending in different doctors regarding my pain and my surgery. Some were not well informed at all!Dr. Raja was the doctor who discharged me. I guess she figured that having had the surgery I just had was simple and clear. No pain meds only an antibiotic. I even asked about little marks on my skin that were bleeding. I assume this wasnt important either. My discharge papers clearly state that I was to receive 5 mg of Oxycodone until 3/18/21. When I got home, there was no prescription. I made a call to the nurse who checked into this. She seemed a bit confused as well.Also, I still had the IV filter attached to my left arm! The car driver saw it, my son saw it, When I got home, we called Fire Rescue who saw it and removed it.I do have photos. Holmes Regional needs to be held responsible for the humility, anger, frustration, accusations and tears I experienced.Thank you for making what should have been an easy transition frustrating, humiliating and difficult.

Went for COVID test when feeling sick - seen by a nurse, one quick chest xray. 2 seconds one nasal swab and then sent home, no result, told to wait . Then get bill for nearly $2000 out of pocket, and thats WITH Health First Insurance. My lab fee alone was $1384 - this is the COVID test. What COVID test is $1384 after insurance???? This is criminal. I am local physician in town, and I will never go here again. Ever. I will be filing massive complaints with insurance regulation, until this is resolved. In the mean time - no thanks Health First. Total abuse of the billing system, and sadly, so many patients not familiar with CPT codes never know.

The nurses was great it took forever but im glad this place could help me. P.S to all the doctors in brevard not Dr. jokovich because hes cool. LUPUS is a big deal its painful and needs to be taken serious.

I want to thank the staff that took care of my mom during a very difficult time Kyle the PA and the rest of the staff gave excellent care and took time to call me and discuss the treatment plan. As a Medical professional when I say I would send my own family to HRMC I mean it ! I can rest knowing they are in good hands.

I had an Absolutely Terrible experience with the social worker (Donna Gilsenen) in the ER. I was given the phone number to the ER Manger because I wanted to get the number for Donnas supervisor to complain, but the phone number I was given doesnt work - a robot voice tells me there is no operator then disconnects.Next I called Holmes directly and entered the extension for the line to the ER - the phone rang 20-30 times, no one picked up, the ringing finally stoped and line was disconnected.I wont stop making calls until I can report the AWFUL experience with Donna Gilsenen (the Social Worker) to her supervisor.UPDATE: I found the email address to what looks like Holmes Customer Support from one of their replies to another review. I emailed them and asked to have Donna Gilsenens supervisor call me (which he did). I felt listened to, and that is all I wanted. I upgraded my review from one to four stars because Holmes did the right thing after I finally got to them. I left off one star because I can assure you that Donna Gilsenen is absolutely the wrong person for that job, and she should not be employed anywhere near a situation where people need compassion and not a sterile by-the-book clinical response. A cold dead fish would have been more comforting and informative.While I was talking to the very nice charge nurse about what happened the equally nice and compassionate nurses who took care of my family member went out of their way to confirm that they saw what happened, and that my experience with Donna Gilsenen was not unique.

The birthing suites, staff and overall experience were amazing. Highly recommend.

This place is completely trash they lie on your kids they refuse medical attention not only that they refuse medical attention they dont back check to confirm what they say is true they get your kids taken away off tests thats not accurate just run away from this place I got lawyers now in motion to try to get a lawsuit going on with them

I wish we could individually rate the departments.The heart center is fantastic they helped my family and saved a life I could not thank you all enough!!!10/5 ⭐⭐⭐⭐⭐The emergency department is good however you cant ask the staff at the front for someone to leave the patient room if you cant get in contact with that person i am immediate family i should have priority over a friend that is in there. I asked the guard to ask someone to have them leave so I can go in since its only one at that a time sorry I cant I dont have the authority. If you got a call that your family was in the emergency room but you cant see them you would be angry. I get the covid rules however not being able to ask if they can leave is ridiculous. You disgust me

Wife was in for11 days, blood clots. Staff was very helpful and attentive to all her nneds.

Youre better off waiting until youre dead than coming here.

Deja vu as when my daughter was 16 and came in for an issue with her tonsil removal she was weak and sick and forced to sit in the waiting room writhing in agony her throat swelling shut only to have people with less serious issues be seen before her, the staff were more concerned and laughing about the drunk guy who dropped his wallet in the toilet. Fast forward to last night a 5 hour wait and still no help no wheel chair she was given a walker even though she had issues walking and shaking and trembling. She is 33 years old now. This is the worst service and unwilling to help non empathetic establishment still to this day.The other patients were even shocked she still had to wait. No response to this Holmes I dont want to hear how sorry you are.

Great place good customer service

Would give this place 0 stars if possible. My wife went to the ER with complaints of chest pains. She is still in the hospital 4 days after the fact. She has been given 3 tests over the course of 4 days. She has been given 0 answers or advice. Only one doctor is apparently capable of reading her test, and who knows when they will get around to it. It seems every doctor that comes in has a different idea of what’s going on but nothing ever gets done. They have given her medicine and tests that literally have her in tears. No answers. They are essentially holding her hostage in the hospital and will not discharge her. The medicine she requested for a migraine took over 2 hours to get to her. Anyone with a migraine knows how agonizing those two hours were. She wasn’t even fed for the first 24 hours and when they did feed her they brought just a plate of cold green beans and mashed potatoes. That’s it. This place is an abomination to health care. If you have any other option go there, do not go to this place. The staff is nice but everyone is full of excuses. This place needs someone in charge and a capable leadership group which it is clearly lacking. There is a serious breakdown and lack of communication at this place and that is not good when you are dealing with human beings and their healthcare.Go to any other facility, you will be better off.

This place is a joke! I went to the ER and received a $6000 bill from them. The emergency room alone was $2749. My statement has comments stating reasonable cost. Not sure what that mean cause this bill is not reasonable. Be ready to spend some big bucks if you visit this hospital.

Atrocious care. I came into the er with chest pains and it was 2 hours before I was seen. Then they took tests then left me in the room for hours while the nurse call button was ignored. They should be ashamed at the lack of care here.

My deceased uncle by the name of Steven Thomas Rodgers got excellent care here before passing. Was put on a bipap machine to breathe easy and had his needs met. Rest in peace to him and this medical center did an excellent job, really did the best they could

INGRID at the cafe is truly a great cashier as well as a fantastic coffee maker.. She is always friendly when u need a friendly smile especially at a hospital.. We thank u Ingrid for ur fantastic CSR . More people like u are needed in the world... Keep up the great work!!!

Sitting in the waiting room for well over an hour. My wife has been a nurse for 18 years. She has vomited all day. The ratings of this terrible hospital is at 3.1. It should be way lower

My Mom was admitted a few days ago in the heart center and everyone has been very attentive and kind to her. I am very grateful for this, especially at a time like this with everything that’s going on. I would like to give a special thanks to the Dr. Patel and Nurse Asim! Dr. Patel has gone out of his way to cover every angle of my mother’s health. And Nurse Asim has done a truly Awesome job at keeping me informed every step of the way and for that I’m forever grateful! Big thanks to the whole team...

EVERYONE in the radiology area was fantastic. The anesthesia guys went above and beyond to make sure I was comfortable before they took my toddler back for his mri and all of the nurses and techs treated us extremely well. Never had such great care before in a hospital.

A student named Taylor and the Nurse/Doctor assisting me were very easy going and made my experience there relaxed, quick, and easy!

The Labor and delivery is wonderful this is my first time delivering here and its the most beautiful experience my baby is in great hands the nurses are amazing and caring I would definitely recommend

My daughter was admitted to the emergency department early Saturday morning for severe left-sided abdominal pain. Of course when we walked in her pain had subsided, but we’re still treated very well by the PA and the RN that took good care of her. We were just about to be discharged after some lab work when my daughters pain went from a 4 to a 10 out of 10. There was a specific RN named Jamie who is so amazing, I can’t thank her enough for all the help she gave my daughter. Jamie was patient, kind, funny,And an amazing nurse! Even with my daughters pain was a 10 out of 10 Jamie managed to make her laugh and smile which was an incredible feat to do to say the least.Although everyone at this hospital was wonderful we just want to thank Jamie for all her care and to also thank the entire emergency department, I would recommend this hospital to anyone who needed to go there

Excellent service and very friendly emergency arrival staff members including the nurses inside are awesome.Nurse Miss Stephanie and Miss Julie went above and beyond to help my father for his ear pain.They didn’t give up till they got that big chunk of wax out of my father’s year and that night he felt better after 3 months. We have change 3 doctors for his ear pain and at the end we use Holmes emergency cause of the extremely heavy pain.Thanks Miss Stephanie and Miss Julie.Stay safe guys.

Our son was born September 17th 2020 at 1148 pm. the delivery was great ... after that is when the peace of mind and utter trauma begins. the staff treats you like a dictatorship.. the charge nurse was simply the worst. I really dont understand how this staff is licensed. this is just not the environment to birth a child. end of story!

My experience at the Holmes regional Hospital Melbourne began when I was delivered by helicopter from my car accident scene on for the turnpike, Immediately upon arrival I was taken care of by the trauma team and put into surgery the orthopedics and the trauma team department literally saved my life they took all my fractured arms and legs and put it all together, Especially my right arm that was chopped off that I thought it was forever gone. Waking up after surgery seeing that you can move the fingers of all your hands and fingers off your feet is such a miracle. Therefore, there’s no Amount of stars on a review to describe My gratitude on saving my life. Now furthermore the rest of the staff was amazing taking care of me throughout my stay specially or exceptionally The CNA Eva on the trauma department on the fourth floor she was not only professional but genuine she was giving care of a mother to a son something that was lacking due to COVID-19 of no visits at the time, from anticipating my needs and realizing things that I need before I even ask for them, Like providing a hot warm shower on the bed while I was helpless I can’t move your arms no legs and change my bed sheets bringing things are closer to me or to my reach, shortly after I got moved to the sixth floor where a gentleman named Paul provided such as amazing care and out of his job descriptions as a registered nurse but he was really caring and genuine I’m very very very appreciative Going above and beyond and helping me with the few things that my visitors have brought and taking shower, I would not wish on anyone to stay at the hospital but if you have to do so.the Holmes regional Hospital in Melbourne is a miracle place

My father had to go to Holmes on Saturday October 24, 2020 due to broken ribs and a difficulty of breathing. Due to his difficulty of breathing they determined that he had to be isolated until he was tested for covid-19, it was 4 1/2 hours after being placed in isolation before getting swabbed for covid-19. After being placed in isolation the care and lack of empathy shown by the nursing staff was terrible. My father is 90 years old and a prostate cancer survivor, when he has the urge to urinate he doesnt have 30 - 45 minutes to wait, according to the nurse he didnt push the button hard enough. The nurse when asked to talk to family member about what was going on with him angrily advised him that she did not have time to talk to anyone because she was getting off shift. I personally went to the triage nurses station and requested to speak to a supervisor and after one and one half hour of waiting left without speaking to anyone.

Since I moved to Palm Bay 7 months ago I came to Holmes for my daughter and myself approx 3 times combined and this Hospital is great! I love the security they have at the doors and throughout the facility! Very clean and sterile with fast and friendly check in to Triage! The nurses at nursing station in ER can be a little more friendly we get it long days/nights but it’s a job they chose to go to school for and yes indeed dealing with a sick patient is not always easy but being polite should always be priority. I would definitely recommend Holmes to anyone and everyone

Just had to take my wife here; it was our first visit after moving to the area. Weve lived all over the country. Its a fact that there are bad hospitals and good hospitals. This is a good one, among the several best ones Ive experienced. Intelligent, super friendly staff, from the entrance guard to the head physician. Clean and modern facilities. Efficient process. Was in the waiting room for around 3 minutes. We lucked out in happening to live near this one.

While we loved our experience here, we do not love what brought us here. That being said, the staff, the nurses, the security, the cnas, all were amazing and supportive of us. Their care and concern, their gentle touch, and eye for details help us find our way through some unexpected events. Thank you all!

The hospital was great. My husband was in a terrible auto accident the hospital had to amputate his left hand and part of his arm. The ICU and 6th floor were great with him. The ER department was ok. The Security department was not so great! They were actually rude to me.

Could not ask for better staff from registration to the staff physicians, every person was helpful, cheerful and comforting to my dad and me! You are NEVER treated like you are bother to them from the Emergency Room to the Heart Center on C3 . Having worked in a hospital all my life.....this was so uplifting and refreshing! Holmes Regional Medical Center in Melbourne, Fl is is wonderful!

My mother just had a stoke,(last night), and someone from the accounting department just called and asked for payment of her portion of the bill. My goodness, can you even believe it? She hasn’t even checked out. Can not even believe this. Quality of care just went out the window because of the dollar. Is Holmes not a “Not for profit” hospital?Sad.

Came in for uncontrollably pain.. Had surgery and is pretty obvious the pain im in.. Was discharged with instructions to take over the counter even tho i have lupus nephritis and was unable to control the pain with the medication prescribed by my surgeon.. So i was instructed to come to the e.r. by my surgeon, got sent back to my surgeon to then have the surgeon send me back asking why the er did not contact the on call surgeon or provide anything to help with the fact that I CAME BECAUSE I CANNOT CONTROL THE PAIN. i have lupus.. During a pandemic last thing i need is to be in a hospital unnecessary. But to get discriminated and then discharged while unstable is beyond unbelievable.. I have gone through so much and i dont want to be here. This is not fun for me. I dont want to feel pain. I came as instructed by my surgeon and then to come back within the same hour should really put a prospective here that how severe i am.. As soon as they asked why wasnt the on call surgeon called.. I felt like throwing up.. Im agonizing..

If i could give a zero i would ben in the er for 7 1/2 hrs now and they told us they were admiting my wife around 10:45 it is now now 1:15 and they havent brought my wife her blood pressure meds or the tylenol she asked for over 6 hrs ago this place has deffinatly gone down hill. Oh and she pushed the nurse call button 10 min ago and nobody has come to the room yet glad theres nothing to serious going on what a joke

Arrived 6:47 Sat 10/17. Left arm very swollen and painful. Almost 20 min before ARNP came....verified serious infection. Ordered blood work, ultra sound ( to rule out blood clot). Blood wprk completed 7:30 isj. Ultra sound almost 9pSat feeling increasing swelling amd pain. Again sat until 10:30 when nurse said blood work showed high white cell countARNP back few min before 11p. Gonna admit me to run IV antibiotics...really. should have started that at 7 when infection acknoledged....after blood work results...Have beem lying feeling arm continuing to swell and become more painful. As very imp commitmemt Sun and feeling scared as NO trust that she knew what she was doing I refused. So received bolus of antibiotics and left w writtem prescription.Room also not very clean. When overhead light on dust everywhere. Floor sticky. Stale smell...not usual hosp smell.What made me most amgry was after lying there between 7p and 11p I recieved no care. Antibiotics should have been running througj IV during that time. IV port put in but used only to draw blood. Fact that I wanted OUT due to issues described was put back on to me. Really their lack of any action increased my issues. NEVER gonna go that ER agaim !

Ive been hospitalized here a few times and the nursing staff are superior! Their knowledge and sympathy, along with their support is above reproach. They make your recovery less stressful. And one of the best things is their hourly check on your well being.

The whole ER staff was kind, caring & genuine in their concern for my health. No one ever wants to go to the ER but they put me so at ease that I was able to exhale & smile & laugh something Idnever expect. Wish I could make my ERDr.Dana my primary. Nurses gentle, X-ray Dept perfect 😍.

Doctor Dudley was really very professional, attentive and caring when put stitches on my son’s leg. Nurse Jeanne was very good too. She gave a shot that my son didn’t even feel a poke. Also very nice and caring. Room was clean. I didn’t like people at register at all. A woman didn’t pay attention and even didn’t want to talk unless I started asking her questions. People at register first meet the patients and their relatives who can be annoyed or scared. That is why they should have been professional and attentive. Overall my experience is positive.

Apart from a few outstanding staff members (nurses and techs) my two day stay at Holmes last week was generally an agonizing experience. Right now there is a significant shortage of personnel in the Lab Dept. and the Pharmacy. And I really did suffer because of it. I understand that this is the busiest time of year due to the incoming snowbirds and the bad flu season, but please get on the stick and hire some more qualified personnel.

Went to ER with extreme back pain. The PA would not do any tests on me claiming that the hospital has stopped doing this type of diagnostics because some insurance companies won’t pay. Refused to do any thing for me and sent me home while I was drugged up on morphine. Shame on them! They told me to go follow up with a back surgeon!They sent me home while I was on morphine! Then they overbilled me from my emergency room visit above the $80 co-pay I was supposed to pay. Yes, I was driving myself.The next day I couldn’t walk. I had to crawl to and from my car. So I drove to Melbourne regional medical Center. I pulled up to the emergency room and waved for a guard to come out, and when he did, I asked him if he would bring a wheelchair out to me while I parked my car, which he graciously did. They did a CAT scan on me and found out I had a serious injury to my spine.Two months before this episode, I went to Holmes regional for a sprained ankle. My medical insurance was with Health First at this time. My emergency room visits are to be $80. If they did $100,000 worth of tests and diagnostics on me, I would only pay $80.They have been billing me for an ankle boot and crutches above the $80 which they would not remit. What a bunch of scum dogs. After my second episode with my back, I immediately dropped my health first insurance and went to Careplus Insurance and have not looked back yet. It’s so nice to be onto a five star insurance plan instead of a one store plan!I know many nurses that work for Health First and they hate them with a passion. They know there’s not much else around here in competition for them to go to so they treat them really bad. You nurses are coming down from up north now all about unions. There’s a reason that healthcare professionals, the police, and firemen and postal workers are on union! You guys need to organize these hospitals down here so that staff and patients get better care, quality care that is!You nurses are coming down from up north now all about unions. There’s a reason that healthcare professionals, the police, and firemen and postal workers are on union! You guys need to organize these hospitals down here so that staff and patients get better care, quality care that is!Hey Health First, don’t bother reaching out to me - just fix your broken system. You would just be keeping up appearances only way and not really giving a damn about my experiences.

I had to post this review because Mike in the radiology department was awesome!! I would have given the 5 stars just for him and the guy who did my iv in the radiology department (sorry i cant remember your name. he was so kind as i was so scared of the iv). Mike you are a really awesome person thank you so much for being so kind and caring. I wish there were more people like you and your coworker in all hospitals. The only reason for the 4 stars is trying to find parking was terrible. I was late because i wasnt even on the right side of hospital and the construction didnt help either. All in all i had a really good experience here. Thank you!

Had a peritonsillar abscesses after 2 weeks nobody could figure out what was wrong... the cape canaveral hospital does not care for you all they care is getting you out of their hospital. I came to Holmes with excruciating paid, all the doctors and nurses did nothing but treat me outstanding. Doctor Ho is a real life hero he found and drained my abcess same day I showed up... they care about there patients especially doctor Ho!!