My previous review was this: Dr. Ashley and Teacher Sal are great. The support for parents is amazing and the help is greatly appreciated but now I am saddened to say I am very disappointed with the Regional Center. I was promised an Amazon gift card for that review which I never received but more importantly, the lack of communication and disregard for our well being has been made through time. I am extremely disappointed with my case manager and fear for the others who are new to this place. Lets just say, I am looking for an attorney, any recommendations?

Always good to support a nonprofit

We just went to their take a picture with Santa event. I can never say enough good things about this place and the super friendly staff. They really do care about our kids and it shows with every single action and heart felt smile from the volunteers. The gifts handed out were great and the siblings also got gifts as well. Keep up the great work guys you are appreciated.

Very helpful place. Quick, quality service. Application is very easy to fill out. They answered all of my questions. I do recommend going in-person, as service may be difficult to get over the phone due to high quantity of clients actually at the facility.

I’m finally happy to say, I’m pleased with the services my daughter is receiving. It took a long time, however we now have a schedule...with quality services being rendered.

My review is based on my experience. Over all I would say if you can help through your insurance do so. I took my son when he was 4, I did not receive a diagnoses until he was almost 5. They told be he was approved for services and when the coordinator finally came over to see him, He said my son was too old to receive services through them. I was very disappointment. I did not know where to go. They had me back and forth, going around in circles, until someone guided me through the process of getting things done through my insurance. For the people that are being helped, I’m very happy for you. In my case, they had me on hold for too long, and led me to believe they would help my son when they didn’t. I am grateful that they at least gave me his diagnosis. Until this day the coordinator has not checked in again. It’s been 6 months. He doesn’t answer my calls.

Great place

I received good service.

The expansion and renovations of the facility are great. Plenty of convenient parking with modern meeting rooms for community use.

Its a good place to go to if you need help with kids wiho have autism

Receptionist is very quick to transfer or not pick up at all. I’m always getting sent to voicemail. They are very slow in returning calls. They have had my sons case for quite some time and are unable to generate a report of findings. I’m at a standstill and I’m very uncomfortable with trusting this facility and it’s workers will be able to assist my child in the care he needs.

Worst Regional Center!!

Its a clean and well staffed place. So far, I seem to be getting the help I need for my child. I love the family rec room and all the resources they have.

I have transferred to this regional center a couple of months ago. When the holidays came around I heard nothing. I am still having problems, they havent paid for my bus pass and they wont call me back when I call and ask them questions. We have asked for written lists of what they do.They still havent given me the list. On 4/3 I called my Regional Center worker to cancel a dental appointment. He said that he wasnt my worker anymore, he said that I was notified by mail. They dont call the clients or send anything to a post office box. To this day I still have not heard a word from the new worker. What is the job of a Regional Center Worker ?

When it comes to being able to except that you were born with certain issues. They are always there to help. By lending a hand to individuals who are in need of help.

They really help out with my daughters speech, they are very caring. The follow up was good it does take quite some time to set everything up but overall my experience was good.

Ive never in my life have written a review specially something so negative but I think Ive had enough. My child has been a client of regional center since she was 2 she is now 7, she is autistic but see her autism is mild so I was told by one of her many coordinators that there wasnt really much services they cant provide me. Even if its mild she should be treated for the very few symptoms she has in order for her symptoms to not get worst. I say one of her many coordinators because since she has been a client she has had about 3-4 different coordinators who manage her case plus one of them i requested for her to be change for the same reason that I was offer no help. They seem to only call u when they need you, but not when u need them. They call me once a year to conduct the reassessment a reassessment they get pay for by the insurance. And thats what they recently did her assign Coordinator call me for the reassessment I didnt answer i was working so when i could i return call and they never contact me back. This past week my daughters doctor requested for her to get ABA and OT she spoke highly of regional center and ask me to also seek for help from them to assist me in case her health plan deny her any services. Again I call them back no answer but this time I decide to also contact the supervisor and didnt answer either but I made sure i let a voicemail and complain and this happen Thursday. Friday happen and guess what I got a call. I work full time so the case worker whatever she is left a voice mail telling me that I need to get a prescription from her doctor requesting these services in order for them to contact who they needed to contact etc.... I call back I was nice Introduce self and all this case worker first response was ahuh......ahuh anymore professional! She repeated the same thing again so I ask her if she could request the prescription to my daughters doctor, from what I recall I did sign a consent form when my daughter was first assign here. And she refused to do so you mean to tell me I have to go to doctor again then to regional center and keep going back and forth. As a Coordinator/case manager for services you should be able to coordinate you should also be able to communicate with with the pcp and health insurance or any provider your client is seeing it is called and Interdisciplinary team. To top it off this person had no clue about my daughters case, even though I provided name and date of birth she didnt bother looking into it and claim she already had come to my house. FALSE. When she hasnt done so then try to throw in a smart mouth comment so unprofessional. I work for a medical group thank God I have some sort of medical knowledge so I wasnt going to wait for them to give me a call a month after so i took the initiative to call the health plan before they got to me and all I had to do was fax a paper to my daughters doctor the health plan provided me a listing of ABA centers I can take my daughter all Im waiting is for the doctor to submit the paper work. And I got her benefits so she qualifies. And no need of 3rd parties. Honestly I cnt imagine those parents who have little knowledge and dnt know what to do when times are hard and with ppl that its obvious they dont like their job and want to assist you the bare minimum. Parents please speak up. Contact you health plans your medical groups seek for help their is plenty of help. If you dnt have one yet your kids can be assign case managers through the health plan and medical group and its a big help. Dont take no for and answer.

Everybody that works at the regional centers are nice and polite.

Safe too shop and wait for access PARATRANSIT

I love how helpful and attentive they are with everyone.

Dont go to this place they asign u a worker but the worker doeadoe call or email u back even when u say its important also dont let regional center be it childs payee because they take ur money when u ask them to save it for a apartment if u live in a group home they only give you 136 for spending money for the month and take the rest of the money for the group home my thing is if they think that ur child should be in a group home but is high functioning dont let them cause they will only pay half and ur stuck paying the rest

This is the worst place that I have dealt with on a very long time. They never answer the phone I really hate that the are the only regional center in my area. The only reason they got one star because there was nothing lower.

Seems all they do is use our tax $ to pay big salaries...(to themselves) to act as a referal service...and a poor one at that.At least this branch acts like they actually care. Not so with San Gabriel/Pomona office.They dont actually do much of anything but act as a middle man...which we could well do without.211, Our Community Resource Agency can be used in place of this ineffective, heavily salaried, totally overly burdening State Agency.We need to stop wasting valuable tax resources on an out-dated...obsolute system. We need to get the money and resources to the people who actually NEED the resources directly in their lives...not in dead-end salaries to case workers who never provide anything directly.The system is broken folks...and we need to fix it.

Good luck getting in contact with the person in charge of your case. If you happen to get a hold of them they say they will take care of your issue but they dont. Ahh and to top it all they will bill you even taught they said the wont. Even if your on medical then u try to contact them and they dont return their voicemails....frustrating and unprofessional.

My daughter is a client of the regional center. I am trying to get her into a day program, I finally found one that would take her (after searching for over 2 years) and now we have to get a nurse to certify the staff on Trisha seizure suppository, and thats been over 2 months ago. Im still waiting. This is taking forever..

Great location to hold meetings and outdoor courtyard is really pretty.

Aah geez NO stars none zero you are the worst thank you for you neglegent diagnoses thanks to reginal simply not saying his almost 3 u should of gotten here sooner instead they bullshited us now 2 years later I have a night mare on my hands was it the Jew or the Nigerian or is it all blended children ?

Helpful center for families with special needs children and adults.

This is a great place, everybody is always so courteous and professional.

No one picks up the phone workers dont come by the house we get no mail from them my husband and my daughter have a sorry worker for two years but we were regional center client what the heck is Regional Center doing for us and because from my experience they dont do nothing youre not helping us sell these people suck taking my family off the ship the district collect money and not bother with the people

You have to pay 1$ still for parking and if you dont have it the young Mexican was very rude cussing at me and told me He would make sure I wont park in there any more and I am handicap😠

South central Regional center is the worst place to go for help evey time i go there i left feeling disappointed. No one know anything.I have been trying to get a hold of someone to transfer my case when i call no one pick up the phone who ever is in charged of that center need to look into this situation they need to be exposed for lacked of concern for the family of there clients.

This website has no email contact information and and when you call service provider they never return your call

The worst experience of my life we not only have to deal with our situation, also we have to go there and fight for what is our right!! They supposed to help us !! their job is help acces to the services and they acting as if they are making us a favor !! Very bad lidership and the directors are out of control!!!

Always takes forever and they dont know how to follow court orders. Have 3 autistic kids and literally had to fight with dcfs for this place to take them as clients. This regional center is a disappointment

Because they have recreational events there, inside and outside.

Difficult to get anyone on the telephone at this Regional Center. Difficult to get vendors assigned to your case because vendors do not want to deliver services in South Los Angeles. Difficult to get services started even after they have been approved because workers never seem to be there or because of the bureaucracy. If you live in South LA and need services for your child, you are at an extreme disadvantage relative to others in Los Angeles.

Ive had nothing but great experience and good help. I am glad to be apart of this regional center.

When I was younger teenager evaluation from the Regional Center when I was 17 years old then start with them since from Gotta be 43 years myself about two months by now. ♡♡♡♡ depands where you live at ◇♡♡♡

My personal experience has been terrible at the Lanternman regionalCenter they ignore your phoneCalls and they never cal and to addTo it they are making up storiesWhere services we’re not givenAt all only to get more more donatedTo that location saying they coordinatingService for people with mild autism

Even though its too difficult contacting a social worker, obvious reasons, service, support, and attention deserves more than A+

Lovely place just bad customer service

Would you know sooner they OK I like going there

They never want to help with services

They never answer the phones and my son doesnt get the help he needs.

Was at an panel event about gentrification in our neighborhood

Nobody ever picks up the phone And when they do pick up the phone they send you to a voicemail you leave a message they never call back or mailbox Full

My experience there was k cant complain...

They lied and dont help like they say

Trejos Family ❤

Friendly and informative staff

I love SC LA

Very polite and helpful.

Great location and parking is easy

Really friendly and helpful staff

This place never pick up there phones leave message and no return of calls very disappointed

We go here to get help for my baby and other stuff about his learning disability

Great service, parking structure ..

Good social workers 😍

Good customer service and info

Terrible attention :P

I don’t feel welcome.

Great services

Its always a friendly smile for those who needed

Amazing and helpful people

GOOD STREET GOOD FUN

There service sometimes aint good

Good place

Great parking service but bad employees

Michaels hes my regional counselor coordinator

The staff there is friendly.

Great help

Very helpful

Hmmm

It was great

Ok

Very hard to speak with someone

Nice staff

Helpful

Love it

Clean facility and professional workers !!!!!

Clean place

Services

Okay

Friendly

My opinion is that they do not give them the benefits that children need and I recommend that parents seek guidance to know the rights of use our children have, because of my bad experiences with the coordinators who do not offer services one. You have to ask them and I dont like it and on my part I would not give you a star.

They have a very friendly staff and help people with autism a lot.

Excellent place very clean and excellent service

The center is wider and more organized

Friendly staff parking is paid $ 1

Well, they sent me there for my girl but Im going to go and never give a quick appointment

My daughter has medical and they never told me that I would have to pay something because I covered it and at 3 months they sent me a letter charging, one does not even have the option to cancel.

Excellent I love

It is a place where your children are evaluated to find out what disability they have and give you the help they need, whether it be classes, therapies, counseling among other things, appointments take a while but it is worth the wait.

It is an excellent place that helps children to get ahead

They are always aware of what my son needs, they quote me in advance and the Psychologist who attended to me is very conscious and professional

Very good

Very friendly staff

Actually I do not know which services are the ones that give yes always have nothing

Many people