I agree with the prior comments my husband has been admitted for almost 5 weeks and they wont release information, doctor keeps lying in when he will be released always telling me he is sedated etc. Im so afraid for his wellbeing. Doctor keeps emailing me with the wrong information all the time in when will I be able to see him or when will he be released. Pls I need help how to escalate this, they continue moving him and I dont even know where he is at the present time

This is the worst place ever and they are unprofessional. My dad went on a 14-day Voluntary hold and now they are violating his rights. He is ready to get out of this place but they wont release him. They are not giving him any information on why they are holding him. When I call my dad they are making excuses hes sleep, eating, or somebody on the phone. Im getting worried as if they are abusing him and they dont want him to tell. I know, Im not the first person that has been through this when their loved ones have gone to this VA hospital.I stay out of state.

I’m lucky to have an excellent number one in ladies’s health, but the relaxation of the sanatorium is extraordinarily subsidized up. i was mentioned a nap take a look at, and they referred to as to time table, telling me they have been sponsored up till APRIL 2020.... in October 2019. In preferred they come up with capacity news, after which make you wait months for observe-up. My psychiatrist endorsed a remedy, and if I had no longer asked to take some time to look at it myself, i might have taken a medicine that interacts with a medicine I’m currently taking THAT SHE PRESCRIBED!additionally, the urine. Dried. On. The. ground.It’s just a snippet of what I’ve experienced.

I cannot say enough good things about the W. LA Veterans Health Center.The doctors and staff are terrific. Im not sure President Trump had anything to do with the health care I am receiving, but I must say, I have received the best health care I could emagine.. I feel so lucky, and thank you all at the West Los Angeles VA Hospital.

I was so amazed when I brought my husband there to have eye surgery the staff throughout that whole place is amazing the way they personalized each patient it was very refreshing do all of the nurses that work there thank you for your service and for taking care of my husband you guys deserve an award

Have been here more than a few time and have nothing but great things to say about my treatment. I just came in for monoclonal antibodies and the team has been so great thanks to the whole team! I was a bit out of it but I know Alan was my primary care nurse and he was so nice. But the whole team is great. Thank you all!

Most of the people here dont care about our vets. Its so sad. They deserve to be treated with respect and dignity they are human.

Gastroenterology Department of the West Los Angeles VA Medical Center is lack of integrity and internal control.Weve been tolerant that their front desk dont pick up phone calls, their residents dont know what they are doing, and the Medical Director are not responsible - but one thing unacceptable, their doctor Melissa Corson failed to show up on a scheduled visit, but dishonestly reported the patient to be the no show in the system.Submitted complaints twice to VA for this issue, requested the VA to follow the law to amend this fraudulent information on patients medical record. However, VA IRIS refused to admit the fact and kicked the ball back to the patient. We found out that the front desk of the GI department deleted the visit history to avoid an investigation.GI Clinic has been a failure to provide good quality of care to veterans, and wasting tax payers money. VA should give and pay veterans the option to seek care from commercial health systems.

Very professional staff. They have very young personnel, with very minimal experience, but they got to learn and get some confidence. Very appreciative of The VA for their services to support us veterans. Great to know we have a place to go when we need help with our health.

Worse phone system ever. Even after waiting 45 minutes to get through they sent me to the wrong clinic...!? Terrible system for the last 20 years.

Its the best VA hospital in la,ca

The staff is great and this is one of the better VA facilities. The beaurocracy is whats killing vets.

When i call the Medical Record Dept, there is a recording stating there are 23 people ahead of me, then there is silence. I even waited a few mins in silence, does this mean the virtual operator , hung up on me? And i tried this a few times, with the same results.

SIMPLY AMAZING PLACEI GOT MY FIRST OPEN HEART SURGERY THERE, 2008. 5 WAY BYPASS2012 PALM SPRINGS HOSPITAL 5 WAY BYPASS2016 LO HOLA SAN DIEGO 5 WAY BYPASS AND MY 2 MAIN VALUE REPLACED WITH A COW STOMACH LININGSO I LIVE IN THE PHILIPPINES AND AS SOON AS I GET MY MEDICAL PAPERS SIGNED OFF AND GET 2 SWAB TESTS I AM ON MY WAY TO GET MY 4th OPEN HEART SURGERYI MAYBE OLD 69BUT I AM NOT DEAD, BESIDES I MARRIED A BEAUTIFUL PHILIPPINES GIRL 32 I KNOW BUT OUT HERE, AGE DOESNT MATTERTHANK GODI REALLY LOVE MY GENERAL DOCTOR WHO RETIREDDR WARDGREAT OERSON

24 hour Service. Note: Must use Emergency Entrance after 8:00pm. Possible change for COVID19 Protection period.

Great job. Thank you for your service.

I just finished getting my second total hip replacement. The first one went smoothly and my physical therapist Karima was amazing. She was so professional, helpful, informative and just a pleasure to be around. She got me so set up for success when I had to go home. This hip replacement did not go quite as smoothly. BUT I got Karima again to help me rehab. When she walked in I knew I was in good hands. Thank you Karima and the west LA crew.

Dr. P. Glassman has and is a very kind patient and professional doctor!I say the same for Dr. Ni also with the busy case load that they have it s amazing how they can give one the attention a patient needs!

The ER Doctor I saw here was horrible. She shouldnt be providing care to Veterans.

Staff people are low lifes! Very unprofessional. The poor vets and the treatment they get sucks. In the emergency room they sit the patients in a chair in front where everyone can see to take the vitals! The so called person that takes historys laughed at s man having a seizure. Terrible place and should be looked at by someone higher up!! Everything is old and needs to be updated. Good luck vets!! This is the price you pay for our country 🤔

I’m fortunate to have a good primary in Women’s Health, but the rest of the hospital is extremely backed up. I was referred to a sleep study, and they called to schedule, telling me they were backed up until APRIL 2020.... in October 2019. In general they give you potential news, and then make you wait months for follow-up. My psychiatrist recommended a medication, and if I had not asked to take some time to look into it myself, I would have taken a medication that interacts with a medication I’m currently taking THAT SHE PRESCRIBED!Also, the urine. Dried. On. The. Floor.It’s just a snippet of what I’ve experienced.

I see huge improvements in customer service and care and I am very pleased with my visits. In 2016, almost everyone I had encountered was rude or seemed to rather be anywhere but at work. Good job West LA VA.

Was on hold for half an hour and then got clicked on.

Technologically advanced VA with state of the art care management and a plethora of dignified UCLA doctors on the staff!

Takes hours just to get to the Hospital Operator. Calls are hardly returned. Student Doctors who constantly rotate through the clinics so you can retell your whole medical and psychiatric history over and over to a person who is studying you instead of helping you. . Womens Clinical Manager is in need of more medical experience. Patient Reps do not follow up on your complainted reports.

Had my open heart surgery here; triple coronary artery bypass. The medical and nursing care I received was second to none. ICU nurses were knowledgable, caring, and competent. The team of doctors addressed every single concern and prepared me really well for the surgery.

Needs to hire people who love working there not people who just work there because they can’t get a job at Kaiser

100% Love the VA.

I was admitted into the hospital in August 2018. I had no problems in ER or on my floor of admission. The accommodations and staff were superb. They took very good care of me and took care of the medical problem I had! Thank you WLA Veteran Medical Center.

Excellent had two tumors removed cancerous now back to normal great care great knowledge up to date technology and doctors knowledge -all is really the Same as Ronald Regan across the Fwy as Most Doctors are UCLA people serving the West LA area and beyond 🌞🙏

A great place for Veterans to get medical services.

Just what you would expect from people who cannot be fired, they use physical therapy as a dumping ground when they dont want to spend any time or money in fixing the problem

Rude receptionist. Rude parking attendants questioning me if Im really a veteran. Loud unprofessional employees. I cancled my appt on the spot after encountering such a mess of a staff.

The worse of the worse I am I abused veterans west LA.

After years of trying to “fix” military injuries in the civilian world I finally tried the VA system....It works great and they seem to have far more knowledge of the types of problems that haunt Veterans. We all gripe, no matter how good or something is in our world, but I am thankful for the caregivers at the VA, both West LA and Sepulveda...

Nothing but student doctors doing rotations. Long Beach VA is better.

The staff here are lifesavers.

Ive been to a lot of VA Clinics & hospitals and this one is one of the best. Youre treated with respect, they listen and provide you with the best quality of care and treatment thats best suits your needs.

I really find all VA Hopsitals I been to so far in California so far top notch quality. From Loma Linda to West Los Angeles, all facilities are well kept, clean, and has professional staffing. Hopefully this will reflect any future VA Hospitals I go to in California.

The care and services available.

Caring, proficient, professional service.

I’m on a new program started about a year ago and have DR CHANG and NURSE MERLYN... I’m receiving fantastic care.. they got me onto veterans choice program for neurosurgery for 10:31/17 and I had the best neurosurgeon money could buy at PIH and one nite in hospital . Took only one week to recover. I’m doing fantastic all paid by veterans affairs. I’m so grateful.. I was karate chopped by my CO in basic training and lived 28 yr with my disc pushed thru my spinal chord.

MRI Staff excellent. Too bad Primary Care Doctors say NO INTERVENTION IS NECESSARY when a brain tumor starts growing back!

This er is absolutely disgusting. Its a nightmare. I cant belive veterans get treated here. The staff think they have PhDs and think they can assess people. When coming to this Er be ready to wait 7+ hours to just have vital signs read over and over and not get treated. I dont understand how this system encourages veterans to go here for help just to get treated like your lying about your pain or what you are feeling and for nurses to say ohh its a flu. No! Michelle, Rosalyn, and someone name Brooke have made my experience in this er the worst service I have EVER received. Instead of helping veterans these people actually making it worst and put on more stress to ill patients. I left there disappointed , frustrated, disgusted, and EXTREMELY ANGRY. I cant believe these are the services offered and rendered to me and my brothers in arms, that have fought for this country to come home and be treated this way by people that we supposed to count on. I hope that anyone that goes here never gets treated that way because is unjust and inhumane!

In summary this place is a disgrace to the medical profession. Homeless people hide and camp out in abandoned unused parts of the hospital. There are too few doctors, and too few nurses the nurses especially the short Phillippino woman name Tina yell and scream and insult each other and patients . they have no gernies and I saw a man get dropped when a ambulance was trying to transfer him from the only gerny they had to a wheelchair. He sat and bleed for hours before his wife called the ambulance back to take then some where else because he had passed out she could not wake him and the nurses would not see him yet. The nurses need to take anger management classes and stress management classes. they also need to listen to the patients I told them I could not breathe well and something was not right I was told no its just congestion go home. I refused to go home till a doctor saw me. My x rays showed I had pneumoniaand proved the nurse wrong had I listened to her and gone home I could have died. do not go here if it could be life threatening the doctors are great but too few and the nurses are just terrible. and they do not have enough gernies and they are not using all the rooms they could be using in the building much of the building is abandoned or unused.

Best place for mental health Veterans living with Ptsd.

So far so good, arthroplasty on 9 aug!

So much better than days gone by. Care is excellent and timely.

Treated better here than any other medical facility, military OR civilian.

Thank you for saving my life!

Well tho wait times are quite long this hospital seems to care. The Sepulveda VAN has this dermatologist Doctor who needs to be drug tested. Always being rude and complains she doesnt have time for this. We have melanoma and the pre melanoma has to frozen off. Why cant they get another Doctor in there?

Best care anywhere

Saved my life...hospitalized 8 times in 2018-19

Treated like I didnt serve this country

Great

WLA VA Hospital- HAWK!!