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Liberty Family Dental
2129 TX-146, Liberty, TX 77575, United States
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SU
Review β„–1

This place is terrible. They over book and you are there forever. They kept numbing my mouth , then would go work on other patients and when they came back to work on me the shot already wore off. This happened three times.I finally just had them pull my tooth without it being numb. I was there from 10 am until 430 to get one tooth pulled and a build up for a bridge.My temporary tooth 🦷 fell out the very next day. I went to have it put back on and they made me a appointment for the next day,and an hour and a half after my appointment I still had not been called back. I was told when I asked what the problem was that they were running behind because they were training a new person. I was told the day it was done if it fell out , just come in it would take maybe 15 minutes to put back in. They quoted me a price and then when I went home and got my checkbook and came back charged a different price , and said sorry it was a mistake !! They used the chart on the computer and it was wrong 😒. While waiting I started reading reviews and this looks like a ongoing problem for this place. Also it’s been 3 days and three of my stitches have feel out in my mouth, I don’t know if that’s normal or not. I am finding a new place to finish my work and will not return to this place.

Ca
Review β„–2

First and only visit.Went to have tooth pulled.While using dental grinder to remove remaining root, burr came out of grinder and lodged in skull. Had to drive to Webster for oral surgeon to drill a hole in skull to access sinus cavity and remove burr.All they said they could offer was a gas card to pay for 100+ miles trip to surgeon.They did refund cost of extraction and pay for surgery. Thats why rated 2 instead of 1.

Le
Review β„–3

Worst dental office I have ever been to. I was told by one lady that when I have my root canal done I could just add the balance on that to my current pay plan so I went ahead and got it done. When it was time to go pay the finance lady told me I have to put $1000 down in order to be able to add it to my pay plan. So two different stories from two different people. Then they proceeded to tell me if I dont pay they cannot finish my root canal and my tooth will eventually fall out. That wouldnt be a problem if I was told the right thing the first time. I was supposed to have scalings done in three different areas of my mouth and they only did one. To top it office their office is extremely busy. You get called in passed your appointment time only to sit in the dental chair for 2 more hours until you are seen by the dentist. Some of the ladys that work there are extremely rude. At one if my appointments I came out to pay and the financial lady said.... oh I guess I cant order my lunch now and rolled her eyes at me. Save yourself the trouble and dont go here.

Ba
Review β„–4

After my grandmother’s tooth broke off recently and no one else was able to help due her being in hospice and unable to undergo anesthesia, my family is so grateful for the compassionate great care provided by the entire staff here. This is a five star practice with out of this world customer service!

Ni
Review β„–5

Dani & Kayla are amazing!! We love everyone on this office. The Dr is very friendly as well as the staff. Make you feel very comfortable. I highly recommend this office!

Kr
Review β„–6

This is a wonderful dentist office to go to! My 2 teenagers loved the dentist, she was pretty funny. My son normally has to have gas when getting a procedure done, but he had a cavity filled today without gas and did great. Everyone is so sweet here and makes you feel welcomed! The office is nice and clean. Staff is professional. You wont be disappointed.

da
Review β„–7

I was so pleased with my services here. Dani and Janay were so pleasant!! Thank you for everything!! Keep up the good work!

Cl
Review β„–8

Our experience with Liberty Family Dental has been excellent. They always treat their patients with utmost care and respect. We are very pleased that we are using them.

Ka
Review β„–9

HATE THIS PLACE! Don’t try to make an appointment, they will just call you and make you reschedule 100 times!!! Really like some of the employees, but the front desk and that awful call center need to be removed!!

Da
Review β„–10

The office staff and the assistant was perfect but evertime I go in the office they have already changed the dentist and I am real tired of that

Sa
Review β„–11

Just wanted to say thank you!!! They went above and beyond taking care of my daughters tooth extraction. If I could give ten stars ⭐️ I would.

Sa
Review β„–12

I have been coming here since September 2020 and I have had the best service I have ever had!! I never wait long. The ladies here Dani, Tori, Janay, stetson, Kayla and Dr. Trahan have taken care of me more than I can express! They have helped me in ways I cant even explain!! I will continue to come here and if you have a bad word to say against them you can ask me! Because this place has the BEST dental staff I have ever met!!

Ra
Review β„–13

All the nurses and the doctor were amazing! I definitely felt like I was apart of a family.

Ja
Review β„–14

Most professional people I have ever met!!! Dani, Janay, Tori, Kayla, and Dr. Trahan have been fantastic and so nice!! I will never go to another dentist office!

Di
Review β„–15

Everyone there was super friendly and promp I was very informed in depth with the options i was given I would recomend them 100%

Lo
Review β„–16

I have found the Right dentist office for me and my family. Everyone there is so nice and Well mannered. And of coarse Professional!! I would Recommend everyone to come and be treated with Respect and Diginty. Thank you Liberty Family Dental for accepting me as family!!😁😁😁

As
Review β„–17

Our new favorite dentist! My kids loved it and felt so comfortable!

Te
Review β„–18

Waited in waiting room for over an hour, even though I had an app scheduled. It was good after I finally got back there!!

Br
Review β„–19

Staff was super friendly and explained everything in detail so I understand exactly what I needed done!I will definitely continue going back for all my dental needs 😁

Ka
Review β„–20

Had the best experience with them!!! Will definitely use them for my dental needs in the future

La
Review β„–21

We love Liberty Family Dental! Everyone is very friendly and helpful. (Especially Rachel!)I also like that they have an oral surgeon in house. That is very convenient. We got wisdom teeth extractions, implants, and our regular dental cleanings done here. I definitely recommend this place.

Ju
Review β„–22

The dentist is not my favorite place to be but my visit today was very pleasant. Everyone there was very friendly and professional.

Ha
Review β„–23

The doctor here i love! everything else about this place has been terrible for my self and my mother in law. If you plan on getting dentures, be prepared to have NO teeth for 4-5 months and not be told the procedures it takes. the tech Janay here has NO beside manner. Tori here is very amazing though as a tech and shows caring aspects towards her patients. Dani changes her story constantly. And the new girl up front also told my mother in law and my wife that when calling in a prescription walmart made my mother in law out to be a drug addict. so of course we reach out to walmart and the dentist, got the phone recordings and walmart said NO SUCH THING. oh i could continue to go on. aside from Mental distraught, Verbal abuse and neglect, Emotional distress, False information, Deciet, and pure rudeness, ill stop. Just beware! if Tori and the Doctor would move places, id still see them! i will say that!

Ly
Review β„–24

I have been dealing with liberty family dental for about two and a half years now I have been nothing but satisfied with their customer service their front of house manager Danny is excellent Macy shes an administrative assistant she has been awesome I love the staff I just got my permanent set today and Im very satisfied with my overall experience with liberty family dental Ive referred two people to them as well as one of them being my husband excellent job

Br
Review β„–25

Very friendly and nice. Clean place

le
Review β„–26

I am probably on the list for the most terrified person in the world of the dentist Ive had 3 tooth extractions and a crown done here. My first and second extractions were not fun (never is but it was terrible) the 2nd extraction the dentist that WAS there was so horrible to me and it took forever for him to extract that tooth the recovery time was horrific. I didnt go back for a year due to the fact I was terrified to go through that again.Well another abscess flared up and I had to go back. Yesterdays tooth extraction and crown went great the dentist that is there now knows what he is doing and takes care of you even while shaking and crying! Thank you sir and thank you a million to the dental assistant that was there for me through the last extraction and through this one. I will be going back soon to have more work done and Im no longer as terrified as I was. Its amazing what good it does to have a great dentist !!

Ma
Review β„–27

We were seen right on time for our appt. The staff and Dentist was very professional and passionate. I would recommend this office to anyone looking for a dental office for their family.

Ri
Review β„–28

Nice friendly Staff. Not to long of a wait.

Lo
Review β„–29

Just don’t go there for implants and Caps. You will be very unhappy. I wish I could share my photos before and after. Before I had better after I had worst smile.

To
Review β„–30

Very friendly staff, I enjoyed going there and they made me feel very welcomed. The dentist and his staff was outstanding!! When I tell you that this staff gets the job done... They get it done, I have found my life long dentist. Thank you so much Dr Kataria

Ka
Review β„–31

Amazing staff all the way around from the front office to the dentist!!!!!

Me
Review β„–32

JANAY AND TORI AND DANI ARE AMAZING!!!!

Be
Review β„–33

Very nice friendly people I felt very comfortable

He
Review β„–34

Great office! Everyone was nice and pleasant. The staff all made sure that my boys were comfortable and taken care of. They did an extraction and other work on my son quickly. Highly recommend.

Fr
Review β„–35

Professional and compassionate staff who take pride work. My husband says that’s the best dentist he’s ever seen!

CC
Review β„–36

All staff and doctor are very personable and attentive!

Ch
Review β„–37

I am still new to the town of Liberty,Tx. My insurance sent me to Liberty Family Dental. I went for my first visit on Tuesday Oct.6,2020 ! I WAS UNABLE, to finish up the work needed,so I STILL NEED to go back. But thats not the Dental Office fault or mine. Thats what insurance companies are good at making a mess of!! But LIBERTY FAMILY DENTAL..... yall are 5 star for my vote so far😁😎

Ja
Review β„–38

Doctor was great. As a lot of us going to the dentist is dreadful he was great and efficient. The dental assistant was also pleasant. The whole office was pleasant. I will be going back for my dental care

Ma
Review β„–39

This place is amazing! Super nice staff and quick and wonderful work! Rachel was our awesome assistant! Highly recommend

Ru
Review β„–40

The staff were all super sweet and genuinely care about making you as comfortable as possible. Super clean facility, convenient location, and short time in the waiting room. Will definitely be coming back here.

Ch
Review β„–41

Very good lots of patience

Kr
Review β„–42

The lady named Lecheria working the front was an absolute angel. She answered all my questions and was very sweet to me the whole time. The staff here is awesome. But lecheria is a 10/10!!

Te
Review β„–43

I was worried about going to the dentist. My worries are no more. Dtr. Lee and her staff were amazing. Nice atmosphere and very accommodating. Dr. Lee put me completely at ease and did a great job. I will be back.

Gr
Review β„–44

I am really sick to my stomach over my visit. I am 33wks pregnant and went in for cleaning and etc. I was quoted how much I would need to come out of pocket prior to dental work which was $242. I agreed to that. They say I could pay that out with $50 down. After being there from 230pm until after dark and having my teeth cleaned and fillings I went to pay the $50, they then explained to me my insurance is not going to cover everything and said I need $880 out of pocket with $197 down and $69/mo. I should have not signed for that, but I was tired and hurting just standing there having pelvic pain. I am very upset about this and told them if I would have known this I would not have had it done. Why wait until after I was done?

An
Review β„–45

Everyone at Liberty Family Dental is professional, thoughtful and personable. I appreciate all they have done to address my dental needs.

Ca
Review β„–46

The dentist and assistant were wonderful, however I have been unable to get a bill that matches what my insurance was charged and what I was charged. They REFUSE to resolve the issue and continue to give me the run around. I have been told I will be refunded, they will send me an accurate bill, that no one is available to help me, that they will call back, etc. They send an estimated bill that shows I was overcharged over $300 out of pocket. This has gone on for 2 months now and every time I call it starts all over. I WILL NEVER DO BUSINESS HERE AGAIN!

Ju
Review β„–47

Very good bedside manner! Great with kids. Highly recommend

CA
Review β„–48

Facility was clean and private and the staff was exceptional!

To
Review β„–49

I am the biggest sissy about going to the dentist. I give everyone in the office 5 stars!!!

Ti
Review β„–50

Great staff, and I got and got out.

Ka
Review β„–51

The staff was extremely helpful and friendly, the dentist had great manners and examined everything really well.

Te
Review β„–52

Megan, Dr. Ghandhi, and all the staff are great. Got wisdom tooth removed and had an excellent experience.

De
Review β„–53

I like Liberty Family Dentals a lot.I am going to be having work done there, the oral surgeon explained everything to me and patientlyanswered all my questions.The staff was helpful, professional were very and friendly.

Mi
Review β„–54

After paying the whole amount owed the day of proceeder. Them telling me they discounted the bill I paid in full. Then a couple months later I start getting a bill for $69 after I already paid $799 for inadequate work. I have already went to another dentist to fix the fillings I got there.I would not recommend or will I pay their other $69 as the sign said payment due upon day of service. I paid and that’s final I should report to state about inferior work.Good day and lose my name number and address

Ti
Review β„–55

Wish I could give zero stars. These are the type of people who make children terrified to go to the dentist for the rest of their lives.

m
Review β„–56

Wonderful is the place for care you mouth very professional and prices very affordable thanks for Ms Dani ms Tori msJanay and congratulations to the new parent hood DrKataria i give to those professional staff Five star

Vi
Review β„–57

First visit. Clean. Very polite people.

Le
Review β„–58

Great office staff, hygienist, and dentist. Very friendly and informative.

Ha
Review β„–59

The dentists are very friendly to my daughters,,,,

Ve
Review β„–60

I absolutely LOVE this place. They are ALWAYS so welcoming and nice. They always get me in a room within 10 minutes of arriving. And they do everything in their power to make sure you are as comfortable as can be. Its definitely worth my hour and a half drive!!! Veronica and Megan are beyond the best dental assistants Ive EVER experienced. And Dr. Raj is the best dentist. They make my experience so much more easier! Definitely my forever dentist!!

Je
Review β„–61

The staff is friendly and very attentive. They always have the best relationships with my kids. The doctor always comes in and talks with us before she works on them. Super sweet staff. Would highly recommend this place!

Ka
Review β„–62

Very professional and friendly. I did expect to be in and out a little quicker but I was rather early for my scheduled appointment time. Everything was clean and the waiting area was comfortable. I worked on my computer while waiting to be called back. Overall it was a great experience.

Sa
Review β„–63

Great experience

Je
Review β„–64

Racheal did amazing job! Everyone is super nice!

Sa
Review β„–65

Everyone at this office is so nice and they have went out of there way to make sure I can get my dental plan done. Highly recommend them!! Great place!!

Je
Review β„–66

I have been going to dentist at liberty family dental for almost 2 months now..i have had 5 teeth pulled and plan was to get dentures so that i could continue my Osteoporosis treatment. I have asked several times for a treatment plan and they kept blaming it on the insurance company. I have been to the dentist several times before and i always leave the first visit with a treatment plan explaining what insurance may cover and what you will be responsible for if not..Well we are 5 teeth later and my insurance will be changing next week and we (dentist office) have been dragging their feet because when there was a hold up i had to call them about i would call insurance company and its resolved in 48 hours..i went in today for pain in the site where they extracted one of the 5 teeth and they tried to say i had diabetes that was preventing me from healing and after i told them i am not diabetic my test are clear..they came back in a cut the site open to find bone fragments and i saw some drown stuff they Pulled out and if i had not asked they would not have told me..i stressed my concerns about How i was not impressed with their progress and after packing the incision with some nasty tasting stuff the doctor split with no explanation..now i must take 7 days of antibiotics high dose to clear up what they did and now when my insurance changes on the first i have to start all over again! Pooooor customer service have to go through a call center to even get to them and wait for them to call back if they do..it has been a horrible process and all they do is blame it on insurance..

Ch
Review β„–67

The front office staff were so helpful figuring out the insurance details and then rescheduling. The hygeinist/tech Megan was AWESOME. She explained everything and made us feel so welcome. So glad I found this place for my kiddos and will be scheduling myself soon.

As
Review β„–68

Everyone was super friendly and very welcoming. This was my first visit and I was very impressed with the doctor, the assistants, the hygienist, and the ladies at the front desk. I will definitely be back.

Ta
Review β„–69

Best dentist ever. They took the time, listened to me and did what I asked. Very patient friendly staff and service. Certainly will be a repeat customer/patient.

Be
Review β„–70

It was wonderful, receptionist area was lovely the people working there were very helpful and sweet. The technicians great personalities and knowledgeable and made the experience welcoming. The Doctors of Dentistry were very nice and explained everything that I would need now and future preventive measure for a healthy dental program. 5 star service.

Le
Review β„–71

Liberty family dental is a nice and friendly group of people. Summer has really been helpful and helping me with a payment plan. And they are an excellent choice of dentistry. I highly recommend them to any adult or child. Thank you Liberty Family Dental!!

As
Review β„–72

I had a wonderful experience with Dr. Roshan and her assistant Megan, she did my fillings and I had the BEST experience. They were both VERY knowledgeable and made me feel at ease. I didnt even feel the shot!! I would highly recommend this dental office.

Ma
Review β„–73

The staff at Liberty family dental is second to none! As of late, this is a place I often frequent as I fulfill my dental plan. Their receptionists are friendly, Summer the office manager, is on-point in answering all questions you might have and always has a warm office! Dr. Jones is a superior dentist and goes above and beyond to make you feel comfortable when you are in his hands. Dental assistant Megan, is sure to keep you laughing even when the gas is not turned on. I would definitely recommend giving your business to Liberty family dental, you will not be disappointed!

Ma
Review β„–74

Rachello was Awesome, my implant treatment is coming up soon!!!

JO
Review β„–75

The office was very clean, the staff was very friendly and they where all very kind with me, my brother and mom. I definitely recommend Liberty Family Dental

Ka
Review β„–76

We love our liberty location and we love rachel our assistant

Me
Review β„–77

I was so nervous to have my 5 year old daughters 1st dental apt for some fillings. . But I have to say that the staff exceeded all my expectations! Dr. Roshan knew her stuff!!!! Was so polite and made my little girl feel special and comfortable ( and did amazing work with her teeth) , Ms. Megan ( the dental asst) became my daughters new bff in a matter of minutes and did excellent in explaining every bit of info to us and we felt so comfortable leaving our little girl in their hands. She is amazing with kids and does a wonderful job. To top it off Ms.Sarah at the front office made sure we had all our insurance stuff taken care if to a T and was so informative, and made everything easy. So friendly too!I thank all the staff that helped make my daughters appointment run so smoothly and I will be coming back for as long as possible in the future!!!!! Very happy we chose this place for all of our dental needs .

Kr
Review β„–78

I had to take my 4 y/o and also my 2 1/2 y/o to the office today . The 4 year old was very nervous and had to have her first ever X-rays - they was very patient with her and made her feel so comfortable to where she was able to relax and let her get the job done... the 2 year old enjoyed the visit also

Te
Review β„–79

Watch your wallet when you go in there. They dont care about anything but how to get your last dollar.

ka
Review β„–80

They were absolutely great with my little boy, his first time going and he loved it. Great little area for the kids to play so they dont get impatient and the staff is very friendly. Highly recommended this place if you have kiddos!!

Da
Review β„–81

Staff were pretty nice and professional but the service was extremely slow. The office was very clean and neat. Appointment was at 12:30 and we didnt leave until after closing hours (5:30) which really delayed all my other errands I needed to get done that day.

Ja
Review β„–82

Everyone was professional and made me feel extremely comfortable even though I had not been to a dentist in quite some time. Megan was the best!

Te
Review β„–83

I would recommend them to everyone very caring very theral hands on they treat you like family not just a number or appointment. Most caring people and dentist pay attention to you talk to you and everyone is so helpful never had a dentist or staff go the extra mile to help and work with you like they do. If you want someone who cares and puts you before the dollop sign go to them they truly do care about you and your health Terrie Marshall

El
Review β„–84

I had a great experience. The doctor and staff were awesome. I would recommend them to anyone.

Vi
Review β„–85

Everyone was very kind and gentle. My son had alot of anxiety about going to the dentist and they made him comfortable and told him everything they were going to do before they did it. I would definitely recommend this office for a job well done.

To
Review β„–86

Liberty Dental is awesome with our 11 year old. They are great at setting our cleaning dates and sending timely reminders. I highly recommend them to my friends.

Je
Review β„–87

Very sweet people.. my first time to the dentist and they made it a great experience. Megan was really awesome and made me feel more relaxed. Glad to be going to them

Ka
Review β„–88

I’ve personally never visited the same dentist office twice, but this place I have. Everyone here is so nice and makes you feel very comfortable. Somer one of the office clerks was so helpful with explaining services, payment options, she was all around helpful.

Er
Review β„–89

I absolutely love this place! The people here are awesome. They make my dental experiences very comfort and positive.

Cr
Review β„–90

Awesome service clinically and customer. Ashley, Victoria all the amazing folks there take great care of me. Will always refer friends and family and happy to sign a reference letter or any marketing support I can help with!All the bestCraig Girard, M.S.

De
Review β„–91

Everyone at the Liberty office is amazing. From the very first phone call, the first cleaning, the doctor... I’ve never been in a dentist office where I’ve been treated so kind. They are professional and friendly!! Well Done!!

Br
Review β„–92

Very nice place. Always clean. Has a great place for kids to play. Their very nice and friendly an take their time with my children.

Ja
Review β„–93

Ms. Ashley, a hygiene assistant, did a wonderful job with my 3 year old daughter. Very friendly and patient. All of the staff were wonderful. I would recommend going to Liberty Family Dental in the future.

Gr
Review β„–94

The best dental experience I ever had. Thanks to Somer, I was able to be squeezed in for an appointment the same day. She also explained my insurance information to me. Dr. Patel and Taylor performed my fillings quickly and the office was very clean. I recommend all my friends here now.

K
Review β„–95

I love having Megan as the dental assistant! She’s super sweet! And I would recommend this dentist to my friends.

De
Review β„–96

Wonderful place, caring people.I have my new smile because they care.. I highly recommend this place

sa
Review β„–97

Dr. Holmes is AMAZING. He was amazing with my daughter and a pleasure to be around. You can tell he really cares about his patients. He was able to treat my daughter and that is amazing. I will never go anywhere else other than there sister office in splendora

Ju
Review β„–98

Dr. Roshan was awesome! She made me completely comfortable and explained the process to me clearly.

an
Review β„–99

The service here is absolutely amazing. The workers there are so friendly and kind. They ladies at the front desk, especially Edith Fuertes are just so polite and caring. I dont ever have a problem here when I come.

Mi
Review β„–100

Very pleasant experience at the dentist today. Everyone in the office was very helpful and friendly. Hope you all maintain your smiles and pleasant attitudes as you grow here in the Liberty community. I will be returning for care. Thank you.

Information
30 Photos
100 Comments
4.7 Rating
  • Address:2129 TX-146, Liberty, TX 77575, United States
  • Site:https://www.libertyfamilydental.com/
  • Phone:+1 936-391-8992
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Denture care center
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:11am–7pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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