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Coastal Mental Health Center
120 North Blvd E, Leesburg, FL 34748, United States
Comments
Da
Review №1

The staff at this place couldnt even do something as basic as setting an appointment for a new patient. Called to arrange an appointment. Gave my insurance information and was told they would call back to set an appointment ONLY after verifying insurance. Finally got a call back a full day later and they left a VM. Called them back to arrange the appointment and the woman on the phone couldnt locate any record of me having called. After a few minutes of her asking ME who I spoke with and trying to make me feel silly for not knowing the name of some random front desk person at their clinic who never left their name in the voicemail i was told Oh, I found the rep who knows who you are. Apparently they dont have any sort of record keeping system???? I was placed on hold for over 10 minutes and then hung up on .Called back and AGAIN the person acted like they had no idea who I was, after I had already given all of my information including insurance information the day before. Placed on hold again and hung up on AGAIN! Seriously, if they cant even do something as basic as arranging an appointment for a new patient I have no confidence in the kind of services I would receive going there. Oh, and I was told they only accept payment in cash, which is SUPER sketchy. Stay away from this place!

Jo
Review №2

Never on time with appointments. Waiting too long at the waiting room. Always over booked appt. Provider rush patient out less than 2 mins. They are focus on quantity, not quality at all.

Ka
Review №3

Worst quack Ive been to. Does not care about his patients. Over talks them. And is the rudest boy ive every seen he doesnt deserve one stay. The whole place is trash. DO NOT GO HERE IF YOU HAVE NEEDS. HE IS AFTER THE MONEY

Ja
Review №4

Never on time with appointments. Always over booked with patients!

An
Review №5

Acceptable.

Information
5 Comments
2 Rating
  • Address:120 North Blvd E, Leesburg, FL 34748, United States
  • Site:http://www.coastalmhc.com/
  • Phone:+1 800-614-4124
Categories
  • Mental health clinic
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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