user
Lawrenceville Dental Care
1455 Pleasant Hill Rd Ste 807a, Lawrenceville, GA 30044, United States
Appearance

Comments
Me
Review №1

Wont recommend coming here they always canceling appointments or change the appointment last minute. I dont know if it causes covid 19 but there is something they never forget and its charging you money while they havent done anything. Would recommend going somewhere else.

St
Review №2

Gotta say its always nice to go to the dentist especially here, the Staff is nice and very welcoming; especially those who work the front desk. Unfortunately I lost the card with the names of those who took care of me, that being said the dental assistant (pretty sure her name is Kamalei) made sure I was comfortable the whole time. From the point I got called in, till I left the front door. She had high energy, and seemed genuinely passionate about her job. The two doctors are top notch, Both doctors were polite and did a great job with my fillings with no complications; and finished pretty quickly at that (of course with the help from the assistants)! Overall its a great place, and I would recommend anyone looking for a dentistry to check this place out.

Do
Review №3

The best Office I been too Ms. Allison Was everything And more she and the doctor made me feel so comfortable and welcoming I love this office... Ms Allison is doing a great job I love her personality so bubbly great look for the office..keep up the good work ladies.

Ki
Review №4

Everyone was extremely informative and highly professional. I was welcomed by all the staff and Dr. Dabbas DDS was very patient with all of my questions. I was alerted to issues I didnt even know I had. So grateful to have found this office! The payment options makes taking better care of myself possible!❤

Sh
Review №5

Quite frankly, one of the best dental offices I have visited. The entire staff was amazing, friendly, and caring. They took the time to sit and discuss everything with me, explaining in detail, as well as answer any questions I had about what was going on. I could not have asked for better experience. I highly recommend them if you are looking for a quality visit!

Da
Review №6

Don’t waste your time coming here. You make an appointment weeks in advance and they don’t bother to inform you that they going to cancel until you show up to there office.

La
Review №7

This is one of the best dental offices around! Everyone is very polite and treats you as if they already know you. Dr. Smith is one of a kind and handled all of my dental treatments in a very timely manner. The fact that I can go into this dental facility without a doubt in my mine of course they are #1 on my list!!!!

Ma
Review №8

Excellent services, one of the best dental providers in the area! I highly recommend it.

Te
Review №9

Best dentist office , staff and doctor provide best attention and she does an amazing job also her insurance and in house plans are the best and are affordable I really recommend these dentist office 🦷❤️

Ca
Review №10

Lawrenceville Dental Care is the best dental office in Gwinnett! Dr, Dabbas Zain and her staff are very nice and professional. They really made our appointment stress free, and pain free! Thank you all at Lawrenceville Dental Care you made mine and my familys experience a great one! and affordable!! It is a wonderful place!!!!!! The doctor is so amazing and the service is spectacular!!!!! She worked on my teeth so good!!!! Best experience ever!!!

Re
Review №11

The receptionist here has terrible customer service. It’s very clear she is unhappy in life and only cares about herself. I will never bring my child back here. The dentist seems nice, but first impressions are everything. She was snooty to people who came in and rude to people who called to check balances. How does the owner of this establish not know how rude and terrible she is? It blows my mind. Don’t waste your time being bothered with her coming here.

Il
Review №12

Great service and friendly staff loved it 😊

Ha
Review №13

Just now showed up for an appointment no one was there. Im still getting text message reminders. They dont bother to update their voicemail or message systems. Very unprofessional!

Ti
Review №14

Horrible bed side manner. The receptionist was rude and argumentative. I don’t recommend this office at all. They wasted my time if i could give them 0 stars i would.

Ka
Review №15

Excellent dental services provided at this office! I feel very comfortable being treated here as I work in the dental profession myself!

Ma
Review №16

I had a great experience here , everyone is so nice and professional.

Pa
Review №17

Ive never experience as bad of a customer service as i did with Lawrenceville Dental Care. The front office manager is a big bully and will over charge you. She will not give you a receipt of your treatment unless you ask for it. I did a deep cleaning and was charged $180. It seemed a bit pricey and i was not gonna return again but the dental hygienist was very nice and caring and made me feel comfortable so I decided to return for the other half of my mouth to be done since you can only do one side at a time with the anesthesia. I was charged $180 again so i called my insurance and they called Lawrenceville Dental Care and the front office assistant agrees i was in fact over charged $20 and that she would put my money on the side and leave a note for me to come in. I come back several weeks later (as for i am a college student and i work so i am busy) and the front office manager was now back from her vacation and she says she reviewed my account and stated that i owe nothing. I told her that the front office assistant had made a note about it and had also spoken to my insurance. I asked her why she didnt call me to let me know i didnt owe anything so that i wouldnt waste gas and she said she didnt get instructions to do so. Frustrated, i asked to speak to the doctor and she said he was on lunch break. I come back another day to speak with Doctor Smith.I spoke to Doctor Smith and told him what the front office manager, Carolina, was doing and how she was denying my reimbursement for the overcharge. He did absolutely nothing. I went back home and immediately called my insurance to contact the Dental office. I was able to hear Carolina and my Insurance simultaneously speak while i was the third line. Carolina agrees it was 40$ over charge and asks me for my credit card number while we were all on the 3 way phone call ( me, my insurance , and Lawrenceville Dental Care) i tell her im gonna go in person to pick it up. When i drove back to Lawrenceville Dental Care, Carolina says it was actually $60 dollars over charge. I asked her why she didnt state that while on the phone with my insurance and she did not give me a straight answer. Clearly she was only going to give me 40$ over the phone but thankfully my gut feeling told me to go back in.My advice if you do go is to watch out for the front desk. Dont pay anything until you speak with your insurance and ALWAYS go in person to get the reimbursement.I had another incident in this dental office besides the over charge, the same day as the last deep cleaning i did with them. This incident happened when i left the dental office and went back home (according to them). I received a call from the dental office stating that one of their staff got workers comp due to an injury that happened after i left. They made it seem like i needed to act immediately so i followed all of their instructions in order to help them out. I went out of my way with my busy school and WORK schedule to follow their requests that same day. It took over 3 hours for me to finish what they had requested for me to do so i am really unhappy on how Dr. Smith handled the situation. He does not make you feel valued as a patient and does not value your time. I didnt even get a thank you call from them a week after the incident. I feel deceived by the front desk and uncared for by my doctor.

Bo
Review №18

Awesome staff. friendly doctor :)

Ma
Review №19

Good service and personal attention.

Ro
Review №20

Good dentist

Information
12 Photos
20 Comments
4.1 Rating
  • Address:1455 Pleasant Hill Rd Ste 807a, Lawrenceville, GA 30044, United States
  • Site:http://lawrencevilledentalcare.com/
  • Phone:+1 770-925-9045
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations