user
Womens Comprehensive Health Center Laurianne Scott, DO
135 N Ewing St # 205, Lancaster, OH 43130, United States
Appearance

Comments
Ma
Review №1

Its really unfortunate when you have to write a bad review. I had been going to this office for YEARS. When I actually started to have issues with my hormones and other things, thats when my quality of care went downhill. One NP was awesome at the beginning, but unfortunately my care started to be passed between another NP and Dr. Scott. Tests being ordered, but no one was taking the time to review my tests or compare how my results were changing over time. When a doctor starts out the call what do you want to talk about its a little concerning because they should come to the appointment prepared. I never felt like anyone was prepared or took the time to look at results and explain the how and the why. I had telehealth appointments to review results and next steps and one time Dr. Scott was over 5 hours late. No one from the office reached out to let me know she was running behind. The office staff started to become rude over the phone and very unpleasant. Constantly said they would do X,Y,Z and never did. This is the only doctor who has ever billed me for sending messages through their portal. Yes, I was in frequent contact with the staff because I was always told to reach out if I had any concerns or questions. I had ONGOING health problems and still do for over a year now. I have been in frequent contact with my PCP all year and they never billed me once for sending messages and encouraged me to do so. You should never feel like you are annoying your doctor when you have legit concerns about your health, symptoms, current test questions, referral help, etc. A patient should never feel like their health, time, and money is not valued. Its important to be an advocate for your own health, and therefore I had to find a new gynecologist who will continue my care.

Ja
Review №2

I was referred there to see the NP who was great. Needed more health attention than originally thought and had to see the physician, which was great at first. There was change in management and everything went down from there. The office staff is rude and unprofessional. My appointments were cancelled with no details and I wasnt notified. Stopped receiving appointment reminders. Called to schedule an appointment to reschedule a surgery that the office itself cancelled and was told that I was an inactive patient at this point for missing appointments. Would not recommend, especially if you have health care concerns that need immediate attention or if you want to be treated decently as a patient.

Co
Review №3

Office could greatly benefit from a patient advocate. There are LOTS of issues that I’ve had here but ultimately, there were oversights made and I felt my concerns/health were being neglected. If I don’t advocate for myself, who will do it for me? I’ve been a patient for years and while it was acknowledged that mistakes were made (missing paperwork, messages not delivered, calls not returned, multiple appointment cancellations, double booked appointment times, etc.), nothing was done to rectify the situation and every time I attempted to explain why I was upset, I was told that I wasn’t kind to the office staff. When I get the runaround and no person seems to know what is going on, that’s frustrating. I understand mistakes happen and people are “only human” but if I’m having this much trouble, I would assume I’m not the only one. I left the appointment without receiving the medical care that I was supposed to receive that day (surgical evaluation, bloodwork, etc). I truly feel that my health was considered to be not as important as “saving face” after mistakes were made. I was told that “this isn’t working” and that I need to find a different doctor. My hope is that by speaking up to staff, attempting to explain to the doctor, and leaving reviews, care for other patients will improve. Because I felt like I had no voice in expressing my concerns.

Co
Review №4

Full of herselve and has no respect for patients time.My appoinment time was at 3:00. I was called at home to go over the paperwork. I was told I would only have to sign when I came in. I received a text reminding me of my appoinment time at 3:00. I arrived at 2:45 and was told that I had to reschedule because arrival time was at 2:30 to fill out paperwork! The appointment time should include time to sign papers.

Ju
Review №5

Although I haven’t met her, her NP’s are amazing and I really like the entire staff. Have been going here for a couple years now and would highly recommend.

Ki
Review №6

Dr. Scott and her team are the best!

c
Review №7

She is the BEST, she listens and she CARES, and she is very knowledgeable in her field. She helped me with issues when other doctors could not. We are lucky to have such a great doctor with great staff in our area. I highly recommend her!C Lucas

Mi
Review №8

Dr Scott is amazaing! She listens, ask questions to understand and works with you to find the best solution! Se is professional, caring and knowledgeable. Her office staff is also amazing!

Va
Review №9

I was referred to Dr. Scott by another Doctor I am not a Doctor but I am a patient of Laurianne Scott.I have recently had surgery and have been a patient for a few years. She has been a great Doctor and I would greatly recommend her to anyone.

Sh
Review №10

Dr. Scott is awesome! She really listens and has a great staff. I highly recommend her for any female issues or needs.

Pa
Review №11

Dr. Laurianne Scott is very professional, knowledgeable and empathetic. Her staff is flexible and the secure patient portal is user-friendly along with being up to date.

Vi
Review №12

Dr. Laurianne Scott is a very attentive and up to date doctor.

Information
1 Photos
12 Comments
5 Rating
  • Address:135 N Ewing St # 205, Lancaster, OH 43130, United States
  • Site:https://www.drlauriannescott.com/
  • Phone:+1 740-689-2079
Categories
  • Doctor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Planning
  • Appointments recommended:Yes
Similar organizations