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Albright and Thiry Orthodontics Lancaster
1834 Oregon Pike, Lancaster, PA 17601, United States
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Ti
Review №1

Both my son and daughter are patients here. Everyone is always so friendly and nice. I love that they have several locations, especially their Willow Street office which is so close to our home. We love ATO!

Ja
Review №2

Albright and Thiry Orthodontics has a wonderful atmosphere and knowledgeable and friendly staff! Every single person takes the extra step to help make your appointment as quick and easy as possible. We are very pleased with the excellent customer service that we receive from everyone! We highly recommend!

Lo
Review №3

Amazing. Fast. I love my smile now!

Fa
Review №4

I just got my braces off and I love them. The people here are so welcoming and friendly and make you feel like you’ve known each other for YEARS. If you’re debating about coming here.. don’t because you’re definitely missing out :)

Mi
Review №5

I had a fantastic Invisalign experience with Albright and Thiry! Everyone on staff was so friendly, knowledgeable, and helpful. They explained every step of the process clearly and worked with me to complete my treatment before my wedding. I would highly recommend them to anyone!

Le
Review №6

I started my treatment here about three years ago. Being an adult, I was definitely nervous about my orthodontist treatment, but they have gone above and beyond to make my experience incredible, including a room where adults can be seen and not with the children. I think Ive seen almost every member of the staff throughout my time there, and each person welcomes me warmly each time. I would highly recommend this place to anyone!

To
Review №7

Great service. Friendly and very personable. Made me feel very comfortable from beginning to end. Would definitely recommend them to anyone looking for orthodontics!!

Gl
Review №8

Amazing care and customer service! Beautiful results!

Ca
Review №9

My sister went to Albright and Thiry Orthodontics and she just got her braces off and I just started so far I absolutely love Albright and Thiry they are so friendly and nice and they work very well with you I love Albright and Thiry so far!!

Ta
Review №10

I worked with Carrie this morning and she was so much fun! She walked me through the whole step! The office is very clean and everyone is so nice and professional! I highly recommend this practice any of their locations!

Je
Review №11

My daughter was referred to the amazing staff at Albright and Thiry six years ago by our dentist. She has finally finished the process and her teeth look absolutely incredible. Perfectly straight, overcrowding and overbite long gone. The staff have been absolutely wonderful over the years-always kind, always have time for questions, and always fit us in for emergency appointments. I wouldnt take my second daughter who has just begun the process anywhere else. Thank you!

Em
Review №12

They are the best, everyone is so sweet and the results after are awesome.

Em
Review №13

They did a great job on my teeth, and the staff was excellent!

Ca
Review №14

Everyone has always been super nice and friendly over the past few years Ive been here.

Ke
Review №15

The staff are all very nice and friendly. They explain everything to you that they are going to be doing.

NA
Review №16

Friendly staff and my teeth turned out great !

Ne
Review №17

They are so nice and I am so happy I got my braces on here and off.

Sp
Review №18

I like how they take there time and make 0 mistakes. Been here since 2nd grade and no mistakes at all

Lu
Review №19

This is the best place less than a year and my teeth are straight and I love it. Everyone is so nice and welcoming everytime!!!!

Me
Review №20

My treatment at Albright and Thiry was amazing!!! Everyone was so kind, positive, and motivating to me! I’m so happy with my smile!

Cl
Review №21

Everytime I go into Albright & Thiry Orthodontist I always have a great experience! I get complimented on my hair and nails everytime! The girls that work there are wonderful people to be around !

Th
Review №22

Everyone at the office is accommodating, nice, helpful, and respectful!

K.
Review №23

I chose this practice based on reputation and alumni loyalty. Dr. Thirty and I attended the same college. I love it here. It’s like going to a friends house. Everyone is friendly and helpful, but also professional and knowledgeable. I’ve been to three of the offices and have seen three of the orthodontists. The training these folks have is off the charts. If you want a great smile, go here! The front desk and financial offices get a shout-out, too. When you call, a staff member answers by the second ring and are always polite, friendly and helpful. The financial office is willing to work with you so you can afford the treatment they provide. They also have great coffee in the waiting area. Best orthodontic ppractice ever. Thank you Albright & Thiry!!

M
Review №24

Friendly, professional staff are clearly intentional about caring well for children. Every person with whom we interacted looked my daughter in the eye and engaged her conversation. Their token system is designed to celebrate successes rather than hounding children to keep up with lists of expectations. They were clear and easy to understand.

Lu
Review №25

My children are patients of Albright & Thiry Orthodontics and every member of the office and medical staff have been wonderful with them. They are incredibly accommodating with our very busy schedules and very sensitive to one of our daughter’s shyness. We have been very happy with every aspect of their treatment and would highly recommend their practice to any parent.

Sa
Review №26

Please read...Best choice for orthodontic care, 100%. I grew up in Lancaster and truly love this community. My husband and I decided to raise our family in Lancaster because of the people and the community.We are so blessed to know the Albright / Thiry Familiy. We have two daughters-Ages 11 and 13. Here is just ONE example of the quality of care you will receive with this practice:Last Wednesday my youngest had a wire from her braces that was poking her in her back gums...It was dinner time-but apparently this had been going on all day. She didnt tell us.I called Dr. Thiry b/c I tried to cut the wire myself. Bad idea. We had no wax...It was NOT working.Dr. Thiry offered to have us come in to the office. We would have to practice social distancing and wear masks. I felt that I could not ask her to do this. It was 7:30 at night...she insisted.Dr. Thiry took care of my daughters wire plus changed her bands. Words cannot express my gratitude. I could not have fixed this on my own.This type of individual care and responsiveness is so very rare. Thank you to all the employees and staff at Albright and Thiry-All locations! You ALL make it happen.Sincerely,Sara Bair (Laney, Anna and Chris too!)PS: She requested I bring my older daughter in as well. She did all of her orthodontic work as well.

Me
Review №27

Upon my second visit, I was racially profiled by the secretary here. I’ve only had two appointments at this office so far.After my appointment, I went to the front desk and asked if I could pay my bill early. The secretary’s response lacked confidentiality, and common sense. She loudly disclosed my financial information with everyone in the lobby. She implied that I would have issues paying my following bill by asking if the payment would be okay. Then proceeded to insist that I wait until my payment had gone through. When the the lady that handles payments came to let me know that my payment went through, I asked her, “Is this something that you guys do here? Do all customers have to wait for their payment to go through before leaving?”. She looked at me and smiled uncomfortably.That was my second visit. My first bill was not even due yet. As I said I was paying it in advance. I’m just shocked at the fact that without any payment history, but just my race, this secretary implied that my payment would not go through. You guys need to work on this because:1. Lancaster isn’t made up off all white people2. Other members of your staff opperate in discriminatory ways.Why would the other employee go through with something like that. I’ve never heard of any business telling someone to wait so they can make sure their payment goes through.Work on it!

Su
Review №28

Our experience with Albright and Thiry has been amazing! Their Saturday appointments worked perfectly for my step son, who at the time was only with us on weekends. The staff is super friendly and accomodating to our needs. We would definitely recommend them to anyone looking for a beautiful smile!

Pa
Review №29

We have loved everything about our experiences at Albright and Thiry! The staff is amazing, warm, and welcoming. And as a busy mom, I so appreciate that the appointments run on time! Every step of the process has been explained as this has been a new journey for our family. And my kiddos are very comfortable being there, which says a lot! Highly recommend!~Kelly Lynch

Ma
Review №30

I started coming here in december 2017. The staff here are very nice and friendly they welcome everyone with open arms. All of my visits I never had to wait long the staff made good conversation with me and they made sure I was very comfortable. I never had any issues with making any payments or scheduling my next appointment. Im very pleased with how the process is turning out. I have referred all of my family and friends to them. Thank you to all the team that has helped me through this process.

Ke
Review №31

The doctors and staff at Albright and Thiry Orthodontics take exceptional care of their patients. I highly recommend this practice for your orthodontic needs! You will not be disappointed.

Mi
Review №32

Weve been using the Elizabethtown Office for the last 16 years. First for my oldest daughter, than my youngest and now myself. The staff is friendly, knowledgeable and I would highly recommend them.

Sa
Review №33

It truly is an experience from the time you walk through the door you are greeted like it was your first time there every time. I cannot say enough about the entire staff. The first contact you have is the person at the front desk. She always makes you feel welcome and makes you feel that you are part of the family.I have been a patient there for the past 2 years and not had a negative experience not even once. My 3 grandchildren are also patients there so I have taken them to their appointments regularly and experienced the same quality service.Congratulations to all of you who work here because you all truly stand out when it comes to customer service. Thank you for always being cheerful, caring and compassionate.

Ki
Review №34

We are an Albright and Thiry family. All five of us had our teeth straightened at this wonderful place. Could not ask for better service. They feel like family!

Ma
Review №35

I really liked Albright And Thiry Orthodontics! Every time I went they were very nice and helpful! Thanks for making my mouth look beautiful!

Do
Review №36

Great experience every time. Always willing to go above and beyond for the comfort of my daughter. Would highly recommend.

Ca
Review №37

The staff here are great and make me feel welcome. I love coming back to see them and Tori and Amy are just the bees knees when it comes to friendly care!

Ra
Review №38

We have had such a wonderful experience at Albright and Thiry, from the moment we walked in, we felt welcomed with an atmosphere that is cheery and fun. The entire staff has treated us like family! Thank you so much!!

Ma
Review №39

Staff is efficient, friendly, and so great with my children. I wont go anywhere else. Highly recommend them to anybody who needs an orthodontist.

Vl
Review №40

The best of the best!

St
Review №41

I sought guidance as an adult after a bad bicycle accident. I received professional and expedient care over a period of almost two years to correct the damage and adjust for previous issues. The results are beyond what I would have ever dreamt possible. This Team is one I would highly recommend.

10
Review №42

Really liked them here, I got braces when I was younger, and theyre very keen to what you have to say. I have TMJ (lockjaw) and theyve been with me since I got it. They ask me about the symptoms, and do their best to help with them. Have been going there for years, and they will always be who I go to first about mouth issues (not dental).

Je
Review №43

Great service!Great people!Great results!After completion awesome surprise your Gona love!

Ki
Review №44

Love the amazing care our son gets here! Great staff and physicians 😁

Ja
Review №45

The staff was absolutely amazing with my 7yr old! We weren’t sure how well he would handle it but the staff made it a great experience! They explained everything they were going to do before they did it which eased my sons fears & thoroughly explained everything to me.

Di
Review №46

Super friendly and professional staff. Always a great experience and getting fantastic results!

ma
Review №47

I had a good experience here, the staff were all very nice, welcoming, and helpful through out my time here.

Ti
Review №48

I love Albright & Thiry. Everyone is great and friendly. I highly recommend them.

Kr
Review №49

Im so glad we chose Albright and Thiry Orthodontics for our families smile improvements😉. I was delighted to find the office just as pleasant, if not more, than when I last visited as a teenager myself! The environment includes both a professional and a personally inviting atmosphere. The staff is ready to help patients feel as comfortable as possible, which was incredibly important to us. Our daughter has had some fear of dentistry because of a tough cavity when she was younger. The staff who have worked with her at ATO have certainly taken extra measures to help clam her nerves, and she is a completely new patient in all dental appointments. These are reasons enough to trust ATO, but the fun reward tokens make it even more worth it! The kids love earning prizes! And my younger daughter is allowed a toy, out of the younger siblings toy bin, which helps her feel included as well. The waiting room is stocked with a great play area and books to keep her busy too, not to mention the nicest front desk lady!!! I highly recommend Albright and Thiry Orthodontics to friends and family and anyone in search of a good orthodontist.

Ma
Review №50

Had a great experience both times with braces, everyone is so friendly and I am so happy with my teeth.

Ol
Review №51

Staff and physicians are all amazing! I visit both the Lancaster and etown location and each are excellent, would highly recommend

Lo
Review №52

We are very happy at ATO! We spend A LOT of time here and are glad we are entrusting our kids smiles to the Drs and staff at ATO. From the moment we walk through the door for an appointment, to the time we leave, we are treated with kindness and respect. Communication and care are top notch. Keep up the great work, ATO!

Ly
Review №53

I love this group. Everyone is so nice and efficient.

yi
Review №54

I will like to thank Albritht and thirty for having such a wonderful staff they care a bout there patients, I will like to take this opportunity to thank Jaime for being so nice and respectful to me and my kids, she is kind carrying and make it so much nicer when we arrived. I. Alao will like to thank yajaira for being there for my kids specially my son David she really goes a long way always trying to make him feel better and always giving my son good advise and try to understand what my son is going through. I really want to take her for everything. And last but not least I want to thank Taylor for being so special with my son Christian, he really enjoys going to Albright just to see whats going to be the next deal actually christian and teylor always have fun whe they see each other they really get along. Taylor Thank you for being so special with my kids. My daughter Emely really likes every one but she love Yajaira my Daughter says that yajaire is nice funny and make her laugh. Again I will like to thank Albright and Thiry for the excellent work they do.10/29/2019I will like to let people know we love this place and all employees at Albright and Thirty. Today me and my sons had an appointment at the oral surgeon. Even khowing that they had a office meeting they came out to said hi and they offered us coffee. My son David was with me, yajaira saw my son she came out and gave my son a hug , that was really nice those are the things that we like about their empmoyee they are very special. Jaime is great I cant said enough about her and how nice she is. I am a coffee drinker and I love the colombian coffee they have. Well she served me and my Son David a cup of coffee, That was really nice. Again I want to thank Albright and Thiry for their service, but most of all for being real human beings. God bless them all. I will like to specially thank Yajaira for being so special with my son David. Thank you for taking the time to care and show your kindness. God bless you yajaira.Jaime thank you for always being so nice and special to my family. Thanks eveyone in Albright and Thiry.

Ja
Review №55

We have 3 children who have been or are still patients here and we cant be happier with the results and the friendly manner of all the employees! We would highly recommend Albright and Thiry to anyone looking for a orthodontist.

Je
Review №56

The staff is great and accommodating!

Bi
Review №57

It was a great experience!

Lo
Review №58

VERY FRIENDLY!! Thank you all so much!!

Al
Review №59

They do a good job.

Information
10 Photos
59 Comments
4.7 Rating
  • Address:1834 Oregon Pike, Lancaster, PA 17601, United States
  • Site:http://www.lancastersmiles.com/
  • Phone:+1 717-569-6421
Categories
  • Cosmetic dentist
  • Orthodontist
  • Dentist
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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