My sister didnt have too wait long. People seemed friendly enough. My sister had her hearing aids adjusted and they worked much better.

They are very professional and informative. The staff is bilingual in Spanish, so that is a huge help for my mom that does not speak English. They assist you in setting up a caption phone at your home if needed. They also inform you of your insurance coverage. If you do not have insurance, they offer affordable options. They do the testing in a timely manner, making sure they take care of your hearing needs. I highly recommend this important service to any one in need of hearing aids or testing.

Went in to get my hearing test & my new Starkey Invisible hearing aid about a month ago. Charles and his staff were very friendly and professional.Had few follow up visits to fine tune my hearing aids (pair). I could not be happier with the outstanding service that I received at the Lancaster SONUS Office.I would highly recommend anyone that think, they are losing their hearing to make an appointment and get your hearing checked.

Great staff..specially Charles.. Great receptionist..

Very nice people i was escorting a resident for his hearing test.

Good service

Very friendly

Good

Hearing aids