I have been here prior to Covid and had a great experience. I was here yesterday and was so disappointed with my massage. First of all my therapist was late and made sure to note that I would still get my 90 minute massage….. that’s obvious you being late shouldn’t cut into my paid for service. Second I received my massage in an outdoor camping tent. I understand this was done 100% due to covid, but this should be disclosed upfront to the client. Nowhere on the site are there photos of a service tent. It was incredibly bright out there with the sun which made it hard to relax, there were loud patrons outside the thin tent so attempting to relax while people are loudly laughing and talking is well…. not relaxing. The tent space was tight for the therapist so her trying to get around was once again very noisy and not relaxing. The massage itself was maybe a 2 out of 10 maybe. It was overall a bad massage and a very bad experience. I was given a $45 discount for my displeasure. I would have much rather been informed of this upfront to avoid coming to waste my time all together. Communication is a must, and there was no communication, plus what was advertised was a beautiful spa with treatment rooms and not a tent. Very unfortunate. I hate that this happened because The Ranch is one of my favorite little spots, I’ll just have to remove this spa from my list.

We had a couples massage which was amazing. Even my boyfriend liked it and he generally doesnt like massages!

Love this spa. Always smells amazing, staff is friendly and the massage therapist, do an amazing job

Magic hands