I was admitted to IU Arnett Hospital for pneumonia. Terrible pain and difficulty breathing: COVID-19 Positive test upon my arrival got me admitted. From beginning to end of my 5-day stay, I was treated by professional, caring doctors, nurses, aides and staff who were courteous and compassionate. Dr. Brundidge, one of my attending physicians, was knowledgeable, straightforward, and effective in treating my infection. Nurses and aides like Mike, Katelyn, Jason, Sandy and Meagan were friendly, professional, caring and always ready to help me in my recovery. The food: I’ve been in hospitals around the globe, and the food here at IU was the best I’ve had in this country, by far. Want 2 trays? Order another one! Meatloaf with roasted potatoes and gravy was delicious! I really was thoroughly impressed with the food service and quality at the hospital. The food service workers deserve a big pat on the back for their hard work and dedication to their professions. My caretakers were always mindful of my pain levels, and continuously checked on my latest test results for any changes. Thorough ultrasound tests on my legs even revealed a blood clot we knew nothing about, and I received treatment for it under the careful observation of my doctors. Even upon my discharge, the pharmacy was fast to fill my prescriptions, and even spent several minutes on the phone with a pharmaceutical company to activate a $10/month copay card for my medicine. Otherwise, it would’ve been several hundred dollars per month! Even the nice lady who took me out of the hospital in a wheelchair was patient and helpful while we waited. At every single turn during this visit, I was met with kindness, compassion, and professionalism. All of these factors certainly played a part in my fast recovery and discharge from the hospital. We will definitely be choosing IU Arnett Hospital in the future for our medical needs, and look forward to dealing with the caring staff again. Five stars for this review, no doubt.

Amazing people and amazing care! I wouldnt take my family any where else but here. They answer all youre questions about anything you could possibly think of

I would not recommend the Gastroenterology Department at IU Arnett. Been to 3 Gastroenterology doctors and could not diagnose me. The first doctor missed up my diabetes. Did not return phone calls. Still fight with bill. They transferred to Indianapolis and that doctor told me dont ever let Arnett touch me again. Need to refund me all money from these doctors. The services offered at IU Arnett Gastroenterology Department are bad news. The doctor at Indianapolis treated me far better.

The next closest thing to a prison. The treat you like they are suppose to, a metric. They do not care about your well being. They only care about hitting metrics. Tests after tests to get it could be this or it might be this. They do whatever test and procedure it takes to get the most from your insurance.Visitors, forget about that. I was profiled right at the front desk and told I could not visit my family member. Absolutely find other means of care for your loved ones and go somewhere else. I am contacting an attorney to see what can be done not only for the mistreatment of my family member but getting singled out and profiled. Big mistake IU Arnett.

Who ever the light skin girl with the tattoos that work front desk in the er on 7/30/2021 need to be fired or go take her nursing test again cause she obviously don’t know what she’s doing or she doesn’t want to work, either way she is very unprofessional, calling people names that wasn’t even next on the list. She was very disrespectful to the patients who came and asked her questions about seeing the doctor everyone was there two plus hours and she replied “we’ll get to you when we get to you” there was literally a little girl there with a broken arm and they had the poor baby sitting there for hours, to avoid a argument that would’ve clearly happened people got up and left smh ARNETT DO BETTER! PS.Uber eats was coming and going faster than the sickly patients.

My son is having an asthma attack and Ive been waiting for over an hr for a nebulizer treatment. The nurse checked his vitals then told us to wait while my son is coughing wheezing and out of breath. I wouldnt recommend anyone here.

Nurses. Your nurses are the rudest people Ive ever met. Made my nose bleed testing for covid. On top of getting snapped at after waiting patiently for 3 hours just to ask how my discharge papers were going. Since ya know its been 3 hours. Smh.

Great food..Great nurses...Great doctors...Great place..

We arrived at 6:00pm with my husband having chest pains and tightness of chest, waiting room had about 20 people ahead of us... It was NOT ranked on the importance or severity of the problem but first come first serve.. While waiting there was an older gentleman obviously in pain is having to sit and wait his turn as the next person yet you could hear and tell he was in pain... We waited 3.5 hours finally got called back did blood work, asked that he give a urine specimen which they NEVER took out of the room while we were there... the information board still had the information on it from 5/8 we were there 5/10, handed my husband a remote to a TV that didn’t work. Did x rays, ran EKG and found nothing thankfully but again once being called back we were there another 3 hours... for what my husband had done it shouldn’t of taken 6 hours... we drove 45 mins to this hospital bc we live in podunk and felt better about getting results from this hospital...

May possibly be the worst hospital in Indiana. Lied to us about my dad’s surgery then would not give enough anesthesia to keep him out of pain. DO NOT TRUST YOUR CARE TO THESE PEOPLE

Wife went through open heart surgery for mitral valve replacement. This was the place to be. They took great care of her. Everything went well and everyone was on point. Thanks to the surgical staff and anasthesia team, the operation went like clockwork. They kept me informed every step of the way. Special thanks to Dr. Kalmbach, RN Jamie, RN Jenna, Abey, Courtney, Cindy, RN Gwyn, Dana, Susannah, Elizabeth, Brandt, RN Kristina, Lisa, RN Susan, RN Jen, Brad, Justin, and Sabrina, the teenage RN witch. 🙂Only downside: Starbucks stole my money. Starbucks needs to get kicked out of the hospital.

Poor services. Cancelled my appointment twice after waiting for 2 months. Very very disappointed

Very nice staff...dont have a long wait. Very good physicians. They will take good care of your needs.I would give them 10 stars😊😊

Piss Poor job IU Arnette.How can a hospital operate with out a cafeteria open normal hours. Outsourcing to a starbucks where food is offered at an obscene price. Absolutely nothing for the patient families or staff other than vending machines.

They have took good care of my mom and my step dad,

They refuse to send out Labs! Have had two different insurance companies that paid for all Labs IF!! IU sent them out instead of doing on site. Doesnt matter who you call, talk to, complain to, inform blah, blah. IU does them, then when the bill comes, ITS ALL ON YOU!! Labs that is. Because, you agree to pay what insurance does not, when you sign off going in. And no!! They wont fix it - Just send you to collections. I wouldnt be wasting all my time writing this if I hadnt spent 3OX this amount of time on the phone with their billing department.

I would like a new protocol for the ER during this pandemic. If you are a frontline worker, you should AUTOMATICALLY test that person for covid! Frontline workers are exposed daily, the least your ER department can do is test them. You can run every other test, whats one more? It might just help get patient the right treatment.

I would not recommend going here for prenatal care. The staff is all rude. The front desk women are rude, the nurses are rude. The only one I liked was the lady who did my ultra sound. This place is awful !! The Managment is rude when you talk to them . I would rather have my baby in a different county !

If your on Medicare or HIP they pretty much just dismiss you. I had an allergic reaction and my mouth was swollen. Looked at me for a few minutes and wrote 2 scrips and sent me on my way. 20 mins and sent home. Remind you tongue is swollen. Going to St. Franciscan from now on. Beyond done with IU

I loved my obgyn there first birth was good experience with 2nd child horrible as all get out switched hospitals and there polices go against law and they know it

WHAT IS SO HARD ABOUT TRUTHFULNESS?I just finished my second stay at this facility, this time I signed myself out after spending the afternoon without seeing a nurse or doctor. Of course at this point they had a doctor ( hospitalist) and a nurse asking for another 1/2 hour ( they had just told me that the Dr. In charge of my procedure wouldnt be available for 1 hour) no thanks thats the same story Id been given all day.Overall I think the Doctors. Here are over scheduled and the nurses are to busy on there cell phones to give decent care. Also they seem to think its better to tell you what they think you want to hear instead of the truth.

Stacy and Dr. Ahmed were very helpful

They took marvelous care of my partner while he was there. They served him more food than he was used to eating. It was delicious healthy food. The staff on his floor were really great in treating him well.

Just recently had a little guy welcomed into the world here. It was a great experience in the mother/baby area and in the NICU. You could tell they really cared about the babies health and the mother. Always kept us updated! Highly recommended!

The ER nurses here are awesome!

Place doesn’t know what they are doing. To have blood taken, the one lady blew my vein, tried another same thing blew it. Took about 7 different people 2 tries a piece. All them where trying to eye ball it. And I have a collapsed lung nothing to do with Covid. But yet explain to me a healthy person is put on a Covid floor?! And I’m being treated like I have it and dont

Wish I could give this emergency room a zero star. Upon entering the nurse told me I was not allowed in because they are restricting on visitor in the waiting room. I was the only visitor with the patient. A family came in and they were all allowed to go in together, followed by a group of Purdue students. The nurse then yelled at me for not having a mask properly but was half way wearing hers. Finally left and went to the other emergency room after waiting for two hours.

I had to recently be admitted to the second floor for a week and this hospital was a very positive experience considering the circumstances you know. It was an all around good hospital. Shout out to Colleen on second floor, you rock!!!! My main nurse while I was there and she was born for what shes doing and you can tell she loves it. Thank you❤️👍

I believe this hospital cares much more about appearances than actual patient care. If you have a choice ALWAYS CHOOSE ST E. You will talk to a real person quickly from the actual intended office and get seen much sooner. Calling over and over again to only speak to scheduling then being on hold for 40 minutes and calling three times is ridiculous to me. I never got ahold of anyone in the actual doctor’s office. This has happened multiple times. They’re foot at covering things up and putting Riley on their door, but can’t compare with them.

I was going to IU Health until I had a kidney stone attack one morning driving to work. It was one of the worst experiences of my life, and the hospital didn’t help. As I fell in pain on the emergency room lobby desk, the male secretary check-in person didn’t even look up. After giving my information in agonizing pain, I fell to the floor. Another nurse came around in a wheelchair, did they take me back to a room? No, they sat me in an empty lobby at 7:30 in the morning and handed me a barff bag. It was after 20 minutes of in and out of consciousness that I started throwing up because of the pain. At the risk of them having to clean up a mess potentially, this got their attention, and I was in a room that “just opened up” within seconds. Because it was in the morning, and I had just used the restroom before leaving my house, and I was unable to take a drug test. You see, they thought I was going through some type of drug withdrawal. So….I had to suffer for 45 min with side wrenching pain, drinking water to take a drug test before they would administer any pain relief. The pain was so bad I couldn’t hold still for any medical scan to see if I was telling the truth. I guess the rude, inconvenienced, and incompetent doctor didn’t know the difference between drug withdrawal symptoms and a stone ripping through someone’s organ. I was treated like a criminal drug attic by the check-in guy in the lobby and by the doctor. The nurses during the whole disaster handled it all with class. The check-in guy, the punk teenager of a doctor, and the stupid hospital’s policy are the reason why I refuse to set foot in that hospital again. I go to Franciscan Health now, and it turns out that they are a lot less expensive, a lot less! I can’t believe the difference in price! Plus, they seem friendly and attentive.

All I have to say is thank you!The Labor & Delivery staff were amazing!We had just moved to Lafayette, Indiana with a baby on the way. It was a bit scary and overwhelming to have to pick a hospital in an area you’ve never been to. Thankfully, we chose IU Arnett hospital! They offer a tour before your big day to show you and your partner the rooms and their set up. Super knowledgeable and friendly staff!From the day we arrived, to delivery and recovery, we were so well taken care of. The nurses were so patient and kind.Unfortunately we had to visit the NICU floor as well but once again our experience there was also great and comforting. You guys definitely deserve 5 stars ⭐️!!

Horrible food and from my experience I will never go back… but the only good thing I can say is that I got excellent care.

As a patient in the ED numerous times since February due to medical problems, there are very nice staff. Ive only ran into one rude person and thats it. They treat you very well and treat you like family, especially if youre a minor like I am. They always have a positive attitude and a smile on their face.

Went to be seen for a fractured wrist and RN Elizabeth at front desk had a very nasty attitude and was very disrespectful and unprofessional in front of my family.We immediately walked out and went to St Franciscan where we had a very excellent experience!!!Will not return to this facility and will advise my close political friends of this facility and the nurse RN who needs to fired as she has no business being the image of the company at the front desk, when she clearly has no personable skills whatsoever!

Great emergency room staff

Dr riseman and Dr reegan should both have their licenses taken away

I see the NP of the womens health office. Shes amazing. I prefer her over the other doctor I saw there shes kind and patient and treats me like a human being not just the 50th person of the day.

We came in to the ER on a Saturday evening when they apparently wern’t busy at all. They got us right back to a room where they saw us immediately. Then after 5 hours of no communication (they wouldn’t respond to the call button) we were told that they needed one more test... “It shouldn’t be much longer.” I’m furious! I’m normally pretty understanding; but, no communication and ignoring us was too much. This hospital’s ER needs to get its act together.

Had a total hip replacement surgery. Doing fantastic. The surgeon dr. Seymour very professional, nice, spent enough time with me to explain all the details. His skills are extraordinary, since I’m walking 3 mi a day and went shopping on 6 postoperative day. At registration I was always met with smile and directed where I needed to go, no questions were unanswered. Anesthesiologists dr. Buono and CRNA Dan did great job, had spinal, felt absolutely nothing. Nurses in 5 th floor, Leah, Maria, Kendra, nurses aid. Where always there for me, 24h, helping to deal with discomfort and ambulated. I left on first postoperative day, just felt fine to go home. Physiotherapist and occupation therapist, were very helpful with postoperative care.Dr Seymours PA Rebecca maintains close contact with you, to help you with preop and postoperative period. The hospital room very spacious with 2 TV, sofa for a guest, very comfortable. So don’t hesitate if you are like me in pain, just go see dr Seymour, the rest is fun and easy. Good luck!

This might be the only way that I can thank the hospital staff.I came in with a dislocated shoulder, in extreme pain. They got me in asap...thank you.The nurse (Tracy) gave me pain killer as soon as she could.The x-ray staff was awesome they new I was in pain and did everything they could to help me get the x-rays the doctor needed.Wish I could mention you all by name.Thank you all for helping me. Hope you all know how much I needed you and you were there every time I did.Thank you.Eric

The entire Womens Health, Labor & Delivery, and Mother Baby teams are beyond amazing.Dr. Wallace has been so great before and during my pregnancy and checking up on me during my stay in Mother Baby after delivery.The labor and delivery team (Peg & Laura) were so helpful and kind during my labor. The mother baby team were knowledgeable and so so helpful with anything I needed post partum.The facilities are top notch and the hospital is designed with the patient in mind. My stay during the birth of my daughter was amazing and relaxing, not only due to the wonderful staff, but due to the design of the rooms and the up to date technology used.I will be moving out of the area soon and I wish I could take this entire department with me. Everyone was knowledgeable, understanding, and so unbelievably kind. I will miss the womens health team so much, and will certainly recommend them to anyone and everyone.

My father passed away on June 29 2018 due to health problems. They still havent signed death certificate so the funeral home can take care of him. His funeral on July 11 his military service he will not be able to attend his own service now. And no one seems to return calls or help solve this problem. Thanks a lot I have to cancel my own father funeral due to your lack of responsibility. You really deserve zero stars.

My friend was in a life or death situation and they were going to make her wait over two hours in the emergency room. We finally convinced the emergency room staff to take care of her faster. Awful experience.

Direct access from bus #9 ( Park East) route, friendly, helpful, spacious, can handle all medical reason

Have a card for an appointment and when I arrive they say no appointment was ever put into the system. Waiting for another appointment when the doctor (supposedly) can see me. Will have to spend more time on crutches and take time off work as a result.Healthcare I have received has been good so far, but whoever handles scheduling should not be trusted. Makes me unsure whether I want to trust them with healthcare in the future. I understand mistakes happen, but there seemed to be no urgency to make the mistake right. Like most large companies, you will probably be treated like a number here.

My wife and I LOVE the IU Health system in Lafayette. AVOID St. Elizabeth. PLEASE trust us on this one. She went to St. Elizabeth for 6+ months for one issue: her gallbladder. After excruciating pain, lazy doctors, several months and delayed tests, we were fed-up and went to IU. We showed IU the scans, and within 2 weeks had an appointment to get her gallbladder removed. She feels better than she has in years. Her gallbladder was sent to a lab for testing. We just got the call back from the lab -- her gallbladder was chronically inflamed, cellular changes were present (that could have lead to cancer), and the gallstones had been there for years. The size of the gallbladder indicated it could have ruptured at any time. Thanks to IU and their awesome staff, my wife is pain-free. We also had our children at the IU hospital and have nothing but amazing things to say about their staff and mother-baby unit. The birthing rooms are very large, private, and comfortable. Side note: my wife is a nurse and has seen the other side of St. Elizabeth as well. While she hasnt worked for the IU system, her experiences with St. Elizabeth as a nurse confirm her experiences as a patient. TRUST US. DONT GO TO ST. ELIZABETH. Go to IU.

Upon coming here to visit my friend, i ended up being the one doing the nurses and caretakers job. My friend waited 30 minutes after pressing the help button because she was in major pain, 30 MINUTES. I then decided to look for the nurses to find them standing and joking around. I left and came back that evening, to my friend in tears. She told me that they were rude and hateful to her, and of all things i opened the door to confront the nurse to find her eavesdropping on us. I do not recommend bringing anyone here, i expected more from them and will have their jobs.

A very clean facility with a wonderful staff. I had an out patient surgery and followups at the medical building in this complex. Very good experiences.

We have been to this hospital a handful of times and we have never had a problem with it.

The nurse Rita neel is really a nice person n has a great heart my visit to the er was the worse but when I met her she changed it by showing that she cared n listened to our concerns thank u so much I really appreciate that n my kids also more blessing our going to come your way.

Don’t go to the social workers if you want help or confidentiality. Are they short staffed? I find the nursing staff to be slow to react. Don’t expect hand washing as a part of infection control. I only saw the use of antibacterial gel. The doctors we dealt with are excellent.

Unprofessional, unethical, undesirable. I never thought I (the patient) or my wife would ever receive such shoddy, bordering on hostile, treatment from a hospital. We will definitely be getting a new insurance carrier when the open enrollment period begins. This experience has prompted our family and friends to decide that should they ever have a medical emergency never ask to be taken to IU Health Arnett. If you are for some reason intent on going this hospital have a relative or friend bring an attorney with you, as one may be required to get you out. One star because you cant post with a zero.

Great staff for the labor and delivery ward. Checked in multiple time and explained everything to my wife and I before the birth of our daughter. Very clean and professional!

Very clean, staff are attentive and compassionate. I have had nothing but positive experiences here.

Very knowledgeable and efficient doctor with good bedside manner. Highly recommend.

I came into the ED on 09/25/2019 and was having trouble breathing. The Tech took me to triage and did my vitals. Because my O2 sat was 94 and my BP 98/66 they determined that I should go back to the waiting room and wait for them to treat 22 other people before I can be seen by the DR. Although I could barely breathe. So my wife called 911 and ask if they could transport me to Franciscan but they took over 20 mins to get there and once they got there the VERY RUDE EMT told me that I had to stay and be seen by the ER staff at IU Arnett. So my wife took me to Franciscan Hospital and they immediately took me to the back and Dr. Marino and the wonderful staff worked on me until my breathing was restored. Had I waited much longer I would have been intubated. Dr. Amanda Williams at IU HEALTH never even came to look at me to see how much distress I was in. Just because my O2 sat was 94 doesnt mean I wasnt in distress. People with COPD can have those type of O2sats and still be in distress. GET IT TOGETHER IU ARNETT I COULD HAVE DIED IN YOUR CARE!!! Thank God we met Dr. Marino at Franciscan and he knows a true emergency when he sees it!

My daughter allison recently visited this facility. I came with her and watched as they treated her with poor bedside manner and told her things they were going to do to her, even though the dr never said any of that was going to happen. My daughter told them she had the right to refuse and the nurse told her that another hospital would do the same thing. They gave her tributaline to stop her contractions which made her heart race. Then the nurse said that they would give her procardia and magnesium which both also speed up your heart. I think this particular hospital is nothing more than a money pit. They have lost my entire families faith in them after I witnessed how my daughter was treated. The representative also called and screamed at my daughter when she found the nurse that denied her of her rights and messages her about it. Horrible place wouldnt take my worst enemy there. They would DC try to find a way to make the problems worse to get more money. They care alright...about how to get more money.

They send you to an in network specialist that isnt even qualified for the procedure, screw up the billing, all whilst convincing you that its all your fault. Then they send you to collections due to the fact that the specialist isnt approved by the insurance provider because of his lack of qualifications. I then ended up paying the same Bill 3 separate times 2 of which were in collections because they literally have no idea what they are doing. I have great insurance with only small co-pays and Ive been raped for over a grand due to Dr. Jalals Unqualified status!

Im a victim of malpratice from this facility they are very unprofessional. medication was administered to me by a student and the nurse Jen in labor and delivery later told me it would make my heart race and me feel shaky. It also made me feel like ideas gonna puke. I did not like how this medication effected me. Jen was quick to tell me what would happen to my baby if he was born early but did not once mention the long term lasting side effects that it would/ could have on my unborn son which was very upsetting. One in which is neurological dysfunction. My job as his mommy is to protect him and she completely stripped me of that right. My right to refuse was completely ignored by her. I was so upset and not feeling well evwn the next day and was terrified of what she had just done to my baby and i called the hospital several times but kept being told us have to wait until Monday. That doesnt work for me so I found the nurse that treated me so horribly and messaged her on facebook explaining my frustration with out cussing her and asked for an apology. The hospital abdicate whom is suppose to represent the hospital called me SCREAMING at me that was stalking and made it clear I would not be getting an apology for the malpratice. If jen would have done her job properly I would have no reason to be upset and if the hospital represents would have calmly asked me to drop it i would have until Monday but now I have even more reason for a lawsuit. The hospital saying they will pray for my baby and I was very insulting and upsetting i dont believe in the power of prayer and it only made me feel like theu did something serious to my unborn son. I hate this hospital. I honestly hope theu get shut down

Thanks for taking very good care of my father when he was very ill.

Worst day of my life. Totally unprofessional.Lazy staff 5th floor

This is a very well designed hospital. I have been there several times, but never for myself fortunately. The staff is very professional and the layout is done well.

Dont complain about the lack of cleaning done or find their roaches... they will have you leave (in a hurry) without a diagnosis.

Terrible costumer service. Was in ER for 7 hours for something simple. Get more doctors or give the current ones some motivation. I feel like my time was taken for granted for.

Not very friendly

Very helpful.Enjoyed my daughter having her baby there.all was helpful and courteous.

What kind of place doesnt have steps to access the different floors if the hospital? Not everyone likes riding elevators.

Staff is very rude. I would NOT recommend this E.R. to any of my family, nor friends. Also I would like to say I feel like the comments that are positive about this Hospital are most likely the staff themselves or their friends.

I went to the emergency room because I needed to see a Doctor for my back. I am three years post surgery and woke up with pain in my back. It looks like I have a huge bruise it’s swollen and there is a sore on my incision. I get there and I sat for an hour they finally take me back to a room. A nurse practitioner comes in not a doctor takes a look and leaves my room. I called the nurses station to find out what was going on and they tell me the nurse practitioner has called someone in to give me an MRI. The nurse comes in my room and is going to give me something for pain. She then proceeds to put an iv in and then gave me an entire syringe of Ketamine. I thought I had died. I have never been so scared in my life. I have had multiple surgeries so the hospital is supposed to be a safe place. Not anymore. You don’t even get a doctor. Needless to say I won’t be back and I will be calling the admistratuin tomorrow. I didn’t even stay to find out what is wrong with me. I will be seeing my regular doctor instead of that!

Great nice very educated place very nice people who know what theyre doing

When your physician ordered one specific blood test, they perform a different one, redo it. When a specific ultrasound was ordered, they performed it differently, redo it...

Emergency room very disappointing. Very little compassion towards patient care. Treated like a number and not a person.

Ive been sitting the waiting room of the Er for 3 hours now and that timer is still going. Im getting very aggravated that there are so many people that are waiting including my boyfriend who was told to come to the Er by the iu clinic because they couldnt care for him. SPEED THE HELL UP!!

Taking amazing care of my Mother presently. Dr. Nick, thank you for taking her health seriously, you and all of the 6th floor, Dr. Dupre, the Neoro Dr., All of you went above and beyond your Call of Duty thank you so much!

Brought my expectant daughter in law here for OB care.. Its bad enough that we are standing there waiting for the greeter Vickie who is supposed to start your registration is slow but to add insult to injury shes standing there carrying on a whole conversation... When I say uhmhmm... she says so what are you girls doing... We were like here for an appointment and shes about to miss it.. Im thinking So u can shoot the isch with your old cronnies later. She says well just have a seat so bye the time she gets up and gives the girl who is already wanting to know if were being registered the paper they acting as if our 15 min grace period is up and its our fault at that point were barely at 13 after... One person just watching her computer and the other two on the phone with someone sitting in front of them... As my daughter walks back across the room she hears them talking about her saying that she is gonna miss her appt Of Ms Vickies lack of professionalism and inability to focus on the public. They are all as rude as ever.. Typical IU hospital services.

Well I went to west side urgent care on sunday.very sick.and still am.of coarse all they have to say is it a viral infection. sorry but I Am 66 and i know a sinus infection . but any way besides the point. it was absolutely rediculas to see people so sick laying on the floor.and my wait was 3.4 hours. you need another urgent care .should of never closed the one on green bush.you have all that land by the hospital .open one up. you are so dam greedy and now people have to suffer. and you wonder why your E.R.S. are being used for stupid things.

Get here an hour early for a scheduled procedure and now theyre over 45 past the appointment time.

Best hospital Ive been in. Competent and caring staff.

Scott Jablonski lost our labs! He did not care and showed no remorse for what he did - he spoke to us with a condescending tone and an air of indifference. He is a horrible!

My nephew is admitted with Acute AP under Dr. Normalan. I am a Pulmonary Critical Care specialist in N. J. My attempts to get information about my nephew from Dr. Normalan was wasted under the stupid umbrella of HIPA. Dr. Nirmalan was extremely impolite and unprofessional because I called him at 11:00 pm and he was worried about his sleep because he is a general surgeon on call tonight. Dr. Vinod Sinha

We had our first-born daughter at IU. The nurses were all very helpful with the process. Would definitely recommend them to everyone!

Do not go to this hospital unless you are literally dying and have no choice. Rudest nurses in the world working in the ER. Poor bedside manner, rude, ignorant - I have never in my life seen such a lack of compassion for people demonstrated by medical personnel.

My daughter just had her first baby here. the staff is wonderful.

I have set here for two hrs waiting to get back to see a Dr they took everyone that came in after me and I am still sitting

Waited for over two hours to be seen. Couldn’t wait any longer. I was told that the rooms were full. Ridiculous!

Went in last night 1/2/17 with pain on one side of head running down my neck and left arm...they took my blood pressure it was 154/105..they told me to go and wait in the waiting room..we set there a long time ..there was 4 people ahead of me ..Im not sure what condition they was in but with my blood pressure so high you would think I would be seen...fineally the pain got worse and I got upset and started leaveing ...the RN out front asked if I was leaveing I said yes your not doing anything for me my blood pressure is through the roof and Im in pain...I figure I could be this way at home at least if I do fineally go down I have a better chance getting help from an ambulance personal then you people.. I went home took an asprine and today still hurt ...ALL I CAN SAY IS YOU NEED TO RETHINK YOUR EMERGENCY RESPONSE. ..ALSO I BETTER NOT GET BILLED FOR JUST SETTING IN THE DAMN WAITING ROOM AND NOT GETTING THE HELP I NEEDED ...

Awesome staff. Every impressed

Im 8 months pregnant and have a severe infection in my pancreas. Ob center nor er center will do anything about it. I go to bed crying and cant take care of my 18 month old child. Have had issues with them in the past. Hate this hospital!!

I like it cuz im in here. From jasper county. Hospital. An i could died but. They r doing everything they can to help. Me i have s clabb lung 4 broke ribs an 3 messed up vertabras they r helpping me an much as they can

My son is in nicu and they are fantastic..when I was in the hospital they were very nice to me and they took very good care of me....good job ladys and gentlemen of the third floor

I was passing through the area while working and ended up in the er due to the severe pain I was having in my neck from herniated discs,pinched nerves,and metal hardware in my neck and the medication I was given called tramadol didnt touch the pain,and I had a bad reaction to it which also made my pain increase. I ended up back in the er later that day,saw the same doctor,who wanted to give me the same medication through an IV and run blood work because he was insistent I had an infection running through me. COME ON!!!! where do you get infection from my symptoms?????!!!!!!!! Needless to say they also knew I had no insurance to pay for these tests and IV!!!! Just wanted to run me up a huge bill because I wasnt a local probably. In the end I ended up walking out in twice as much pain as I started out having a bad reaction and had to go to a different er to get the help I needed. I will never recommend this hospital to anyone!!!!!!!!!! It sucks!!!!!!!!!!!!

Awesome staff! Thought these tests were going to be an all day thing and done by 10 am!!!

Very happy with the care my Mom received.

AMAZING PEOPLE IN LABOR AND DELIVERY!

Me and my wife came in to literally get a stuck ring cut off this place is the biggest waste of time and energy I’ve ever seen it’s like they just wonder around aimlessly like they are lost then almost as if they forgot your here ask “oh you still doing ok?” me and my wife have been here for 2 hours have had 4 people come and and talk and ask for info and everything other than to cut the ring off this place is far from busy it’s dead quite and there are maybe 2-3 other people back here with minor issues this staff is a joke if I was dying I would crawl to the next town over before I’d come back here

I came in in severe pain to find out I have kidney stones and they were nice fast and efficient this has been the best hospital I have ever been to thank you night shift for taking care of me!

Brought my sister into the ER...we waited 3 plus hours to get her in to a bed to be examined, totally unacceptable in my opinion and this was on a tuesday night, I would hate to try this on a weekend night...I thought about just leaving but sis was just to sick, ridiculous and unacceptable!

I went in for a routine tubal ligation. The billing was messed up, they admitted it was wrong. Months many phone calls and emails later the billing was still not corrected. Would have been 100% covered, I ended up billed for 5800+ before insurance picked up. They billed me for illness.

Best hospital around outside of Indy.

Very nice,fast friendly,and accurate!