Went here to get 5 stitches on my finger. Waited in a room for 40 minutes in pain with a sock wrapped around my hand when a nurse finally came in and stitched me. After insurance I still owed $1000 in bills from the stiches, so I set up an account to pay it off. A couple of months later they sent me ANOTHER bill for $1000 and when I called they said it was a separate bill for the physician (I never saw a doctor, only saw one nurse)?!? Does this make sense????? Not to mention the lady completely messed up my stitches - which was told to be by the doctor that took them out considering I was in so much pain when it was happening.

Terrible nurse with the worst attitude (initials A.S.) and not professional at all at the 3920 building works in endocrinology. Find another doctor who has better staff than this one. I am!

I took my 1.5 year old son here for continued vomiting. They sent me with a script for Zofran a nausea medicine with the dosage being 88ml.Thank God I asked questions to the pharmacy because the dosage they had me giving him is 44x the amount that is recommended for his age and weight. My child could be dead right now because of this hospital. Not to mention he puked all over me and hi.self while there and we sat for over 2 hours soaking wet with nothing offered

Nurses and doctors were very respectful and understanding. I am very grateful they helped me and put up with my grumpiness.

Dont go here, I took my son here last night and were waiting for awhile. But this review is not just about my family. There was a lady here that had fallen an 1hr ago and she had a gash in her arm and she had a towel on her arm and it was soaked with blood. She was waiting in the er waiting room for over 45 min close to an hour, I asked the receptionist how long the wait is and they couldnt give me an answer, so I called another er and ended up not only taking my son to a different and better er, but I told the lady that had the gash on her arm and she left right along with me to get better care!!!!Do not under any circumstances bring your family here they had also almost let my sister die!!!

I really like the doctors and nurses. Administration not so much. I have been billed repeatedly when inappropriate and had to cite the law that states that they cannot bill you in Indiana for a non-covered cost unless they have your signature on it in advance. I do not approve of signing something I have not seen. And they try to get money prior to the procedure before it has been billed to insurance and also try to get money for doctor visits prior to the insurance having evaluated. Money grubbing administration that breaks rules. The doctors and nurses that I have seen have been terrific.

I have had many different and yet always good experiences here at Franciscan health in Lafayette. I’ve tried the other hospital in town and have 3 unique terrible stories that helped me make the switch to Franciscan.

My step-dad was well talen care of in the ER and provided for in his room, all the staff were very kind and always asked if either the patient or visitor needed anything. Food was great as well, though my step-dad was too picky to eat almost anything.

Not friendly; misdiagnosed me and my symptoms worsened over the next week before I called back twice to reschedule an appointment.

Was told by nurse to wait in the waiting room for Doctor to get stitches because they need the room. Even though I was bleeding everywhere. X-ray people and nurse arguing in front of patients. They really dont care just get them in and out. The waiting room full of sick people. Go to another Emergency room if you have an Emergency they will just send you back into the waiting room. After going to the waiting room I just stood there holding my hand that is cut open waiting on stiches and was told You cant stand there. So I went outside to wait. Worst experience ever.

The nurses and doctors were fine. Just kind of bad that its hospital policy to wear a mask there and then seeing cops and even the hospital Security walk right in there without masks on. Dont really show that they try to help prevent corona from possibly spreading.

My reason for being there was to visit someone but I have had prior experience with this hospital and 8 stints. Im alive!

A very BAD Hospital didnt Take much care at all Of my husband Let him to die

Absolutely total miscommunication, can’t reach a person, after hours of waiting, being switched from person to person, nurses hang up on you, administration never responded, never return your phone calls or messages. You ll get disconnected in the middle of talk and nobody will call you back. They should have a tape recording, we don’t care about you, we will never call you back. Strongly don’t recommend. How Franciscan network stays in business or better why? And by the way I’m an MD, how other people are treated?

Misery....lies....awful. emerg room care was splendid. Social workers lied and Vanessa was supposed to call me Friday 10 days ago and never did. I am very upset over this. They were supposed to help me with prescriptions and she even called walmart...her insistence and then still never heard back. Hey..they asked if I wanted help. Really upset..medicare paid these people THOUSANDS...tons of money AND I DEAL with a social worker as competent as an700 pound man looking for a girlfriend. Just beyond unacceptable !!!!!!!!!!!! Dont even think Im paying u anything towards my money owed...no way. K own a car worth 125 dollars ..take it then. Find another place if u can.

My OB/GYN doctor ordered a pelvic ultrasound. I was given an appointment 6 times in June and they cancelled it each time. Understandable the virus was happening. Just made another appointment 4 weeks ago and they just cancelled it again. I really needed this done. Dont go here. Its not worth the hassle.

I would be careful going to any Franciscan health facility. I originally reviewed the emPATH unit based on a horrible experience, but within 3 days of my review, Franciscan marked the facility as permanently closed on reviews, which makes me believe the facility doesnt want to admit the horrendous care that was given. I also wrote a review in regards to the care given at the ER as well as contact I had with a behavioral health provider through Franciscan. If you have any Mental Health history I would avoid Franciscan at all cost as they will assume your problem is part of your mental health and not address you true issues.In September 2020 I was taken to the emergency room by my husband because of lack of sleep (that I acknowledged), confusion (from lack of sleep) and leg pain. The ER doctor only addressed the lack of sleep and immediately assumed I was Bipolar and having a manic episode (never been diagnosed as such or had a manic episode). I had blood work only because the ER doctor wanted me sent to the emPATH unit, which had several flags and was ignored. Throughout my time in the ER and EmPath unit I consistently stated I was not suicidal, homicidal, but dealing with a significant amount of leg pain.When my mental health charts arrived showing my depression and anxiety diagnosis as well as my consistent treatment with psychiatrist and therapist, it was all ignored. The ER doctor as well as Dr Cobbs must believe they know a persons mental health better than doctors who actually see a patient regularly for 10+ years. I always think within 10 minutes (ER doctor) and 45 minutes (Dr Cobb) that is definitely a reasonable amount of time to change a persons diagnosis and ignore any other pain they may actually be having.To be transferred from the ER to the emPATH unit it is said you must be medically cleared. So within 10minutes I was medically cleared, even though I had high blood pressure, significant leg pain, and my blood work had concerns. Once I was in the EmPATH unit the staff continued to ignore my pain (aside from giving ibuprofen)...it was documented that I struggled walking and was crying from pain. It also was documented that I kept requesting to not be in any pain, but that was ignored. I was placed on a 72 hour hold from hell, even though I was oriented to time and place, not suicidal or homicidal.When I was finally released from the facility on hell, I went to IU And and was properly treated. I was diagnosed with a large mass from cancer that was causing my significant leg pain. It is sad I have developed severe PTSD from a facility that should be helpful.

I like St. Elizabeths Hospital East. Just about everyone in there maintains a professional attitude. Always friendly and curtious. My gastro doctors office is out there. My vascular surgeons office is out there. My cardiologist is out there too. Its a hospital with inpatient and out patient services, carried out in a professionalism manner. Not one department Ive been in, is unprofessional in any way. I think theyre great. Well done St. Elizabeths Hospital, well done.

Women clinic the front desk people and nurse that check me in was very respectful the doctor that supposed to deliver my baby came in with an attitude just because another patient wasnt answering there call and when you deal with a new patient you make them feel comfortable instead you made me feel disrespected and I think they need to learn not to take fusteration out on someone that didnt do anything wrong

My father is currently in the hospital for COVID while going through a lot of other health issues at the moment & he doesnt have a cellphone so our family will call him one to two times a day to check up. So today one of the nurses who answered the phone (Betty Graham) had the audacity to get aggravated when I asked to speak to my father & said the line was busy which come to find out later on it wasnt & not simply that but afterwards I called twice at different times and got hung up on. Its bad enough we cant be with our loved ones at the moment, theres no need for nurses to make things harder for us than it already is.

Called to make a reservation on 06/14.A person who got the call was very rude from the beginning.I felt like she was drunken.Totally lost trust of their medical service at the point.

This has turned into the worst hospital Imaginable. Staff doe not car about patience in any way shape or from. And, let’s not forget the Dr that reevaluate your needs before even placing a foot in patient room

Forget about the negative reviews. They are great at what they do.

Condescending, disrespectful staff. Save yourself the headache and go to IU Medical where they employ professional adults.

Most expensive hospital, hope theyre worth that money.

I had an emergency situation and was very well attended by the hospital staff, who were very agile and careful.

Before they moved they saved my husbands life didnt feel comfortable having a child there polices go against law but thats their policies and your not able to receive certain care there if your lower income based on a contract with riggs

My wife GLENDA is in third floor, very Best Care, thank Dr true and staff, wonderful nurses, both day and night they were there for her, God be with you all

We had a remarkable experience with our initial nurse Lacy during the decline of a loved one, after an extensive consultation we transferred our loved one to a palliative care unit, where perhaps the most incomprehensible series of horrors and pains inflicted upon a distraught family has ever been inflicted. Conflicting information, dismissive and insulting conversation, and what would seem to be an utter desire to shuffle a dying man to the curb ensued. If you could conceivably do one favor for your loved one avoid this facility at all costs. Beyond the shining star of the nurse Lacy this is an abhorrent facade of a facility that in no way could conceivably represent Catholic Values. We have left with greater pain inflicted by this facility than any loss or grief could incur.

My husband came into the ED on the night of 9/25/2019. He literally could barely breathe. He was very short of breath. The triage nurse saw him immediately and Dr. Marino came to the triage area and assessed him and had him go to the back immediately. Dr. Marino and the wonderful team of nurses and Respiratory worked diligently to turn him around so he wouldnt have to be intubated. Thank you so much! You are greatly appreciated! Thank you for recognizing a true emergency! God Bless

They have nice Otis series 5 elevators that run great and they have nice food.

They made me and my sister and mom wait to leave for 5 hours straight and we could not leave and the bills were over the roof I would not recommend coming here the staff just sits in one area and told each other jokes

Nurses will hang up on you and receptionist dont answer the phone any kind of timely matter

I had a great experience tonight I went in with chest pain nausea and vomiting and neck hurt all those problems except the chest pain which they did give me medication to help unlike IU who just stuck me in the waiting room for 2 hours and laughed at me and made snide remarks about my chest pain nausea sweating vomiting and diarrhea Id rather go here any day. I really like Jeff one of the night our ends because when I come in he immediately put me in triage and then EKG to make sure I wasnt having a heart attack they got right to work on me and got me back ASAP .

Excellent treatment by a knowledgeable, efficient, and compassionate staff in the emergency room. My nurse, Patty, was exceptional. Upon being admitted, the excellent care continued. The experience at this hospital was very positive.

Will say one thing and then do the exact opposite. Called on the phone about getting some papers and then I get there and they say they cant do anything.

My father was treated in St Elizabeth a couple weeks ago.. Very nice people helped me find my way around. First time there! Dad is doing well.. They were taking very good care of him.

The most professional staff and doctors any patient could ask for.

Great place. When you show up with a real emergency they get you taken care of right away. Nurses and staff are super good at what they do.

Therapist ditched me in the lobby. Ill be back in 2 minutes... 40 minutes later....

This place is very wonderful, very sweet staff, and the people at the check in were very nice and helpful I have no problems with these wonderful set of doctors and nurses

Great hospital with great staff

Nurse BRANDY / BRANDIE however you spell it decided not to even check on my father when his machine read flatline ..my dads okay he needed to go to the restroom and Brandy was nowhere to be found to help and made excuses to why she didnt check on my father shes just pathetic

Was in an emergent situation so tried to look past the reviews. Thought its about attitudes not treatment which is what I care about. As a medical professional I know people are tired and work late shifts but respect and professionalism are a different story. Coming in with an infected parotid gland to the ER at 2 am and having to beg for the correct treatment and medication and getting condescending responses and disrespectful attitudes is just absurd. Having the staff tell me they dont care if I have to drive 15 minutes to a to get a prescription filled now at 4 am while I am clearly in excruciating pain when they have it accessible is further dangering my health and is borderline malpractice. I am new to the area so didnt know where else to go but if you know better I would recommend to stay away.

Fastest ER trip Ive ever had. The staff was so helpful and actually made it kind of fun. Thank you!

Beautiful new hospital, very clean, lovely patient rooms, caring, responsive and friendly staff. Even the food in the cafeteria is good. I highly recommend St. E east.

It is a very nice hospital. The elevators are nice. They are otis series 5.

Two hour wait in the ER with the parking lot almost empty.

I dont like the registration process here.

I had open heart surgery the end of September and was asked to go to the Franciscan Heart Rehab Center. While I was off of work, everything was fine; however, when I went back to work, I could not get there until 4:10 PM and they close at 5. The staff definitely does not want to stay 1 minute past 5. I often had my rehab cut short because it was 4:55 and they wanted outta there. Basically, all I was able to do was walk on a treadmill, which I can do at home. There was one or two of the personnel who definitely did not really like working with people who sweat as comments were made to me that I was basically gross because I sweat when I worked out. Probably should not be working with people actually working out to get better! Needless to say, I only went to 16 of my 30 appointments as I did not feel like they really wanted to help get me better...well at least not if they had to stay a few minutes over.

I have been coming back and fourth to this hospital for two weeks with abdominal pains. Every time I have came to the ER I have been told something different regarding labs and my diagnosis. I have been folooffol up with my primary physician and they tell me something different. I feel as though no one is taking my illness seriously as I have been off work for two weeks now trying to figure out exactly what is going on with me. I used to love this hospital but now I hate it! My physicanp even told me I should have been admitted however I get a temporary fix and I am discharged to follow up with my physicians nurse! I am highly frustrated because no one should be in pain for two weeks with no answers but constantly hearing Im sorry! Ive had it up to the roof with this hospital and its doctors.

Worse communication & competency Ive ever encountered. No communication btw nurses. No one calls when patient has a stroke in the middle of night, & forgot to tell us the next day after bring there 8 hours with patient.

Pointless! Wish I could give zero stars. Took my wife into the ER with a 10 day migraine and all they were comfortable giving her was the very same oral medication shes been taking at home. If that worked, we wouldnt have come to the ER at 10 pm. Pointless.

My name is not Nick, I am not sure how to change that here, however I came into the emergency room way back in 2012. I had an iud lodged in my cervix. They refused to remove it due to religious reasons and then kept me in the ER for 6 hours. Cost me over 4000 dollars. Im a college student so bills like this are impossible for me to pay. I did the financial help paperwork and they took off a measly 600 dollars stating they think I can pay for this bill with the amount of financial aid I get for school. Absolutely ridiculous.Also, the doctors were extremely condescending and rude.Stay away from this place.

Went in for mental health issues and asked for Tylenol for a headache at one point. When the doctor brought me my discharge papers I mentioned that I never received tylenol, and his very unprofessional response was well, Im sorry, we had some people who forgot how to breathe tonight. Like I said, not very professional for a doctor to treat mental health problems that way or to invalidate a patient like that. This hospital is terrible all around.

Best ER ever been to. Super professional doctors, nurses and staff!

Son was airlifted here instead of loser to home. Must have been divine intervention because the doctor was extremely good and the staff were all ki d, fast and friendly.

Great service, properly staffed.

I called them way before to schedule me an appointment they told me,i have to,see a nurse first than a doctor i call today which is my appointment to make sure i had the right time they told me,i wasnt schedule to january & im,like how is that possible when they said no doctors will see me till im 10 weeks so,like this really blew my day today im,really about to say forget this hospital and go somewhere esle IU Arnett Is Better Than this Disorganized Hospital i had plans today and i canceled them just for this doctor visit

Took my Mom for an infusion, had lab work sent ahead so med could be mixed. arrived 20 mins ahead of schedule, was taken back right away After being here for an hour still waiting on meds for infusion, apparently lab results did not get from outpatient sceduling to the pharmacy so here we wait Has hapoened everytime we have come to do this

Really scrappy website. Cant access My Chart from my phone. And whats up with the foreign language at bottom of webpage?

Emergency visit for a laceration to this hospital in Dec 2013 cost me over $2000 dollars for 2 stitches in finger. So I was certainly surprised to get a bill from the Dr Shareaf Walid for over $1332 for those same 2 stitches. Insurance didnt pay the doctor because they said his charges were way too high. I think this is ridiculous. I could have bought plane ticket and flown home to get stitches for less than that. Never using this hospital again.

Took my 10 month old into the ER to get checked out and they came and looked at her. They checked her ears and temperature the normal things they do when you go into a hospital. We then spent about 2 hours there as they did blood work and had an X-ray done. They then came back and told us it was an ear infection and prescribed her amoxicillin which is a antibiotic and sent us home. Having a feeling that something else was wrong with her we then called her pediatrician and she said that there was no ear infection but they were a little red. She then said to go to IU Hospital. Once getting to IU they got the paperwork from Saint Elizabeth and it said that she had pneumonia. Why werent we told about the pneumonia? Thats a much bigger deal than just a minor ear infection as they had told us. A little over 12 hours later shes emitted into IU health with a antibiotic drip, Oxygen, and more blood work to do all because a incompetent doctor didnt tell us the actually diagnosis of a 10 month old baby. Wouldnt go back if my life or any of my familys lives depended on it.

The nurse are extremely disrespectful .

Was in and out of emergency room in an hour. Staff very helpful.

Emergency room service is fast, and empathetic.

Waiting at the emergency room part is god awful. Talking to an 85 year old woman that is about to leave because she has waited so long. They told us housekeeping was cleaning a few rooms. That was over an hour and a half ago. Emergency means asap not sit in the loby all night.

Have been sitting in the ER for 4 hours with a BP of 172 over 122 and the are taken people with stomach ache

Worst Communication Ever they gave me the number to the hospice for nothing when I needed the hospital one instead. So worthless facilities.

I been here for the same thing and they are terrible as hell I dont like this hospital I U is way better

Friendly

Kind and nice staffs!

The worst ever