This was the first time in the 30 years Ive banked here that I was disappointed. I asked for 3 rolls of quarters, one for each grandson we are seeing tonight. Shed only give me 2. I drove to the Martin Way branch for my 3rd roll. They told me theyd have given me as many as I needed. The head teller at the other branch was on a total power trip. Im going to the 5 star Martin way branch from now on!!

Ive banked here for years and was very happy with their service before COVID. Then they sort of just went south and never came back. When the branches opened for service again, the old staff was completely gone and all new staff took their place. Honestly they appear to be equal opportunity hires because they have signs that say in training and theyre both rude and incompetent. Where did all the happy, polite, competent staff go??? When you hire people based on something other than their competence, thats just another form of rac_ism. In addition, this past weekend there was a huge breach of their banking system which sent alerts to everyones phones. Not one or two, but dozens of alerts for charges that didnt belong to them. In response to this, they closed down their online banking, mobile banking, and left their customers hanging. So we all had to cancel our debit cards. After two days (yesterday and today) we finally got our debit cards, but what a mess and they handled it incredibly poorly. We have over $100,000 in this bank, but were already looking for a new credit union. This weekend was the last straw.

Great. Been my credit union for many many years.

I pre-emptively left a negative review about this branch and it turns out they were not at fault. I truly appreciate Rebecca and her hard work and helping us figure this out and apologize for the inaccuracy of the previous review. The customer service is second to none.

Usually there is no waiting at the drive up ATMs...

WSECU is the BEST credit union. Best bank. Nicest people in store and on the phone. Great people. I recommend them to everyone I know. I wouldnt trade them for any other bank/credit union.

I wish the Bank was more accommodating during this Covid 19 I have a auto loan in which I’m down to my last 2 gs. And I’m trying to pay off so I can get rid. I don’t bank here so online is practically impossible now I sit in line in hope I can drop a payment

We stood in this long line at the bank, and then found out they do not do business with coops there. By the time we found out, the bank was closing and we could not make it to another one. I was unable to get my rent money because they failed to advertise that they do not do business with coops.

WSECU is the best!! I do ALL my banking there. So helpful and friendly!!

Everyone is friendly n helpful and you never have to wait long best place ive ever banked where have i been all my life peace n joy to you all always

Ive been WSECU member for nearly 30 years.This says it all.

Friendly and quick!