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Vivify Salon
301 S Gallaher View Rd #116, Knoxville, TN 37919, United States
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Ka
Review №1

Holly is THE BEST in the business for hair extensions!!!! She so sweet and caring, too. I wouldn’t consider going anywhere else for my extensions?!!

em
Review №2

**see update at bottom**The first time I went in for an eyelash extension appointment, I had a great experience. My lashes looked awesome and stayed looking awesome for over 2 weeks. When I went in for a fill, unfortunately the pads below my eyes werent applied correctly, so when the lash tech had me open my eyes, my newly placed extensions were stuck to my bottom lashes. She had to pull them apart but it didnt look like the extensions were damaged so I didnt consider it an issue. Not even 2 days later, the extensions were falling off my natural lashes in clumps, leaving behind huge gaps. Jordan was amazing and fixed this for free the next week, but I decided I probably wouldnt get any more extensions because of what a process it had been. 2 weeks later I tried to book an extension removal online but it said online booking wasnt available for removals, so I called and left a message requesting a removal. 3 days have passed without a call back and my lashes are looking rough, luckily a friend is a lash tech and has offered to take them off for free. All this to say, when they did the lashes correctly, it was great, but I wont be going back due to how big of a hassle it has been.**UPDATE BASED ON OWNER RESPONSE**It’s unfortunate that I have to make this update, but based on the owner response which takes no accountability for anything I stated in my review, I have to change to a lower star review. Excuses were made for everything I complained about. For example, I have Vivify’s number saved in my phone under “Vivify Salon” so if I had gotten a call back, I think I would know. I completely understand being busy and booked (I work at a spa), but a call back would’ve been nice. Maybe they called the wrong person, as one of the techs messaged me when meaning to message someone else one time. It happens. But when I say I didn’t get a call back (or voicemail), I can say for sure that I didn’t. Also, lash retention can’t be determined and I completely understand that, but it had nothing to do with waiting longer than 2 weeks to get them done - my extensions fell off after 2 DAYS.

ka
Review №3

Madison was wonderful and listens to you. It was my first time getting eyelash extensions and Im addicted to them now. I will be coming back to her.

Al
Review №4

This was my first time in the salon, it was very cozy and welcoming. I received a manicure from Rachel Arango and it exceeded my expectations! She was educated and professional, and everything was very sanitary. Rachel listened to my nail concerns and took her time to give me a great experience. Highly recommend Rachel for all your nail needs

De
Review №5

Go see Rachel!!! Shes wonderful. Take her time to make sure her client is happy. Love my lashes everytime I see her.

LI
Review №6

Salon is clean and contemporary. Holly does my dream catcher hair extensions. She does a great job. Highly recommend.

De
Review №7

Have gone several times & each time not satisfied with glamour lashes. Had 1st redone for the 3rd time & much BetterScheduled to have the 2nd set REDONE since most of them were glued to my lids & not to lashes. They keep scheduling with the same tech who has never.Due to coronavirus cancelled.Still have not redeemed credit.Could say more & mention specific namesREPLY: Have used ONLY 2 techs. Closed for several months due to COVID. Waiting to get new appointments when salon opened back up.Immediate pain after leaving salon, upon investigation saw glue on lids. I like “promos”, got what I paid for?!?

Ju
Review №8

I cant believe how beautiful my eyelashes and my eyebrows are! Erica did an exquisite job to make me feel glamorous. My eyelashes look completely natural, yet they give me that incredible diva look. Highly recommend Vivify Salon, and particularly, Erica.

Am
Review №9

Erica is really nice! And they do great lash extensions. (:

Ju
Review №10

I got classic lashes done by Tayler and they’re amazing!! It was my first time getting lashes and Tayler was super sweet and the experience was so relaxing. Highly recommend for any lash needs!

Ka
Review №11

Thank you Jordan Grubb for a fantastic job today on my highlights and cut. You are the best. I am super happy!

Su
Review №12

This place is bright and cheerful. I had never met Jordan before, but I was very pleased with my eyelashes when I left the shop. Jordan did an excellent job!

Vi
Review №13

I love this place. The staff is always smiling, the service is excellent and they are very knowledgeable. The inside is clean and vibrant. I always leave in a better mood!

Ch
Review №14

Jordan and her staff will take care of you like royalty! Amazing lashes by Jordan.

Ja
Review №15

I called to schedule an appointment and spoke with Marlette?? She seemed very annoyed I wanted to schedule over the phone. I explained I tried the website first, there was no option to select a date or see open dates on the service I chose. She just kept repeating that I should schedule online. Finally, after her just repeating herself instead of listening to what I was saying, she told me they must be full until Christmas. I tried to explain that I would consider scheduling after, but she just kept talking over me about how I should schedule online and how they were booked. She was very rude and even if they had an opening I wouldn’t have gone after that phone conversation and lack of customer service. It’s sad because they may even have good people working there that won’t see some clients because of the poor customer service.

Am
Review №16

Cozy salon with sassy spirit, talented Holly made me beautiful

Ju
Review №17

I gave my friend a gift certificate and she had an appointment with Amber. She was amazing! My friend enjoyed being pampered - sipping on her favorite wine and indulging in gourmet chocolates. She felt incredible after her massage, mani and pedi. Getting in for an appointment was easy and the owner was very accommodating.

do
Review №18

Amazing salon, amazing ppl! So many services! ❤

Sa
Review №19

I’ve had my nails and lashes done here and they always look fabulous! Highly recommend!

Au
Review №20

My favorite salon

Le
Review №21

Rissa does an amazing job. Her eyelash extensions are amazing!

Ca
Review №22

Holly was amazing today! As she has been for 15 yrs!!!

He
Review №23

Nice, clean and efficient! Treasure does a great job!!

Je
Review №24

Did an excellent job on my eyelash extensions

Fa
Review №25

Jordan was Great!

To
Review №26

I love my hair dresser Holly

Ti
Review №27

I never really appreciated hair cuts until Holly Ehninger started cutting it. Shes an artist.

Information
8 Photos
27 Comments
4.6 Rating
  • Address:301 S Gallaher View Rd #116, Knoxville, TN 37919, United States
  • Site:http://www.vivifysalon.com/
  • Phone:+1 865-258-4247
Categories
  • Facial spa
  • Eyebrow bar
  • Beauty salon
  • Hair salon
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:Closed
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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