I was a patient at this medical facility for over 2 years. I was initially seen by Dr. Chobanian, but switched to Dr. Samavedy more recently after I felt I was not being taken care of adequately. After switching to Dr. Samavedy, my experience was even worse. I feel that he had already made a decision and a plan before assessing me and from reviewing my medical records from Dr. Chobanian 2+ years prior. I tried to explain that my condition has significantly worsened during the last year, but wasn’t listened to at all. During my appointment, I was talked over and practically dismissed. I was told, “not everything is a GI problem,” after explaining symptoms that I was worried about. I left the office and cried in my car. I’ve spent so much money here on testing and scopes to get zero answers or good suggestions. I made a decision at that point to switch practices entirely. I would not recommend wasting your time or money here.

Dr. Haydek and his staff are fantastic. I had been referred to a different type of Dr from pcp and they said it was GI related and got me in right away. When some tests came back irregular they had me in the following Monday (my appointment was Thursday afternoon) to get more lab work completed. Also the nurses were about to schedule me tests not preformed there within a weeks time. The receptionist were kind and quick as well as the lady who triaged me with blood pressure type screens.

Dr Samavedy is awesome!!! I trust him more than any Doctor!!! My family does too!!! Very nice and feels he is concerned about your wellbeing!!!Everyone else was very nice at this facility!!!

My mom really love ❤her experience here thankx for all you do🙌🏾🙌🏾🙌🏾❤‼

Dr. Altawil and his staff are amazing! He is incredibly intelligent, compassionate, and has a great demeanor. His support staff is the best group of nurses I’ve had the pleasure of meeting! Highly recommend! 5⭐️

They are so good with my baby girl

I had started going to GOA because the hospital said i had an enlarged liver & referred to GIA. I went here for 2 years and was being treated for Gastroperisis. Not one time did they discuss my liver. I had several procedures and nothing helped. I delt with Dr.Altaw at first and i liked him then i had a procedure with Dr. Huffman and he had no bedside manner at all and very rude. Then i was given over to the NP Olivera. She just kept giving me medication. She wouldnt listen to me at all. She wanted to do another procedure that I was already told couldnt be done. I done some research on my own and my husband & i decided to get a second opinion. Thank God i did!! They had misdiagnosed me for 2 yrs. I wouldnt go here unless you like procedures & medication

I would give them a 0 if I could. I called to reschedule an appointment. The staff was very rule and unprofessional. I was told by the scheduling supervisor that she was getting in touch with our doctor because she claimed it was the 2nd time the appointment was rescheduled. This was the first time rescheduling and when I ask for a different doctor because the doctor that my wife was assigned to wasnt going to be in the office on the day we need. The scheduling supervisor got real rude. U would avoid this office and go some where ekse

Dr. Kevin Myers is the least compassionate and most closed-minded doctor Ive could ever regret meeting.

Racially discriminated by receptionist. Im leaving this review on behalf of my mother. My mother called this place on 5/20/2021 ~11AM to book a medical appointment. After the receptionist heard my mothers foreign accent over the phone, the receptionist asked my mother for her green card only bc of the foreign accent when she was trying to get medical attention. Checking someones immigration status for a green card is not a requirement to book a doctors appointment or any other kind of service that youre paying for. The receptionist solely asked for her green card w/ the intention of discriminating my mother from getting medical access. By the way, she doesnt have a green card bc she is a US CITIZEN as US CITIZENS dont have green cards, only permanent residents do. This was a clear act of racial discrimination by the receptionist and such type of behavior is intolerable in the healthcare industry. You think the receptionist is out there asking native english speakers if they have a green card before they can book an doctors appointment? NO.

I have been going here for 10+ years and am very pleased. Doctors show concern and take care of me really well.

Dr. Altawil closed the appointment with the final statement, “I’m not here to argue with you. I’m not starting an argument with you. I’m not judging you. I don’t care about you at all. When I walk out of this room I’ll see the next patient & never think about you again. You don’t matter to me in any way.” After he argued against every word I said & told me he can’t be my doctor because I won’t tell him he’s right Im wrong about which symptoms I get, when I get them, how long they last, & how I prevent them. I’ve experienced symptoms for decades. Dr. Altawil refused to test me for hereditary disease that occurs on both sides of my family.

Staff and doctor was efficient and professional..Covid protocols were in place..I felt very safe and cared for.

Got an EGD. Everyone was so kind and friendly and I was in and out fast. Definitely recommend!

This was quite honestly the worst experience with a physician I have ever had. The front office staff work friendly and limited wait time. However, the time with the actual physician was TERRIBLE. From the beginning to end of the visit I had to fight for her to listen to my complaints. All that was wanted was a scope, which was unnecessary in my case. I left with the diagnosis that I came in telling her I knew I had and had to fight to make her look and identify on her own. Then, she handed me an “educational sheet” that had information opposite of what she had told me and did not review any of it with me, I’m sure so that she could chart “educated patient on ________”. Then she wanted to have me back in 2 weeks - for what?? To pay another $135 office visit for her to not listen to me? I am so frustrated with our healthcare system’s infatuation with making money rather than properly caring for patients.

This is the most professional team I have ever been with. I had my 5 yr Colonoscopy and it went flawless. From my pre-op to exam and post-op everything went smooth as silk. Dr Scott Wilhoite is tops in his field. Extremely friendly and on his game. His crew was first class as well. I left feeling great. Highly recommended!!

New office is very nice.Receptionist, nurses and lab is very nice and friendly.Dr Moore is very nice, friendly and thorough.My husband Harold is having medical issues and Dr Moore is checking everything for him, tests and lab work on him.His nurse Kelly is so nice too.I highly recommend this place!

Staff were polite, nice. But, if wait time is more than average signing in & doing paperwork, the staff made unacceptable. Errors listing meds & doing vitals & acccurately getting Past Medical History. Dr. Moore is 100% BUSINESS. Was not interested in personal issues & HIGH % of GI issues are DIRECTLY RELATED TO MANY emotional, personal issues & our GUT reacts to personal issues & THIS MUST BE DISCUSSED IN most physician patient relationship. I saw my previous GI doc >25 yrs.+. I began telling Dr. Moore of my past personal history. Which had HIGH RELEVANCE TO MY GI ISSUES. He interupted me & said okay..enough of that......., WHY are you here today?...Chronic RUQ pain, hx of pancreatitis, stones, ERCP MANY XS, POLYPS, GASTROPORESIS, GERD, CHRONIC CONSTIPATION & DIARRHEA, CHRONIC ABD PAIN, DILATED PANCREATIC DUCTS >11.5 & 13..5, last ERCP, CHRONIC NAUSEA if not CONTROLLED, VOMITING for 7~10 days. Took YRS to get proper antiemetics taken ON PRECISE SCHEDULE to keep me out of hospital. Dr. Moore refuses to prescribe the med regimen it took my previous GI doc, & GI. Spealists @Vanderbilt >12~14 yrs to FINALLY get a cocktail of meds & 1OFF LABEL USE of 1 med WHICH HAS BEEN APPROVED BY BOARD OF DOCTORS BY MY INSURANCE FOR 15 YRS........& Dr. Moore refuses to prescribe for off label use. Which he HAS A RIGHT TO DO....He is a good GI doc. He referred me to Dr. Huffman....Now, Dr. HUFFMAN IS AWESOME & VERY, VERY THOROUGH, EXCEPTIONALLY PERSONABLE & HE HAS MORE SPECIALIZED EXPERIENCE & I HIGHLY RECOMMEND HIM & DR. MOORE. BUT AFTER THE HELL IVE SURVIVED~~~I HAVE TO FIND A GI DR WHO WILL PRESCRIBE WHAT HAS KEPT ME OUT OF HOSPITAL FOR 15 YRS. IT COST ME MY MARRIAGE, MY JOB & 15 yrs of normal life. Both Drs are okay. Dr. ;Huffman & Kelly. His nurse are GREAT.

Our 27-year-old son is still in hospital after being diagnosed with ulcerative colitis last week. The doctors of Gastrointestinal Associates have been stellar in their work in behalf of our sons health. Each doctor has been professional and knowledgeable, yet also empathetic and straightforward.. The entire group has gone above and beyond our expectations, and we count our blessings that we landed at Gastrointestinal Associates!

If I could have given a zero I would have. My parent was referred to this provider group from his PCP due to GI Issues. Completed the consultation, had a procedure performed 9/8 and MRI on 9/18. Did not hear from this office so we both called several times to obtain results of the MRI with no luck. Finally my PCP obtained the results from the facility as the provider office did not have them and this was 2/11/2020. Almost 5 months later and just now receiving the results that should have been reviewed no later than late Sept or early Oct. Facts no judgement in this review.

I had very little wait time between check-in, prep, procedure, and recovery. Dr. Altawil was very friendly and the staff was super nice. The main facility was very clean with wonderful natural light. I never felt rushed or that I was inconveniencing anyone. For a colonoscopy, I highly recommend Gastrointestinal Associates.

Nurses...some....are horrible. My physician and the staff before, during and after the procedures I had done were fantastic.

This office refuses to see any new patients if they live in an assisted living facility. No reason why just wont schedule an appointment for an otherwise healthy person due to where they live.

Love Dr. John Haydek and Dr. William Ergen. This place is very upfront and professional. I have been going here for years and I wouldn’t go anywhere else!!!

Dr. Moore is a great doctor who has really helped me!

Dr. OConnor was amazing from the time he walked in the door! He was very patient and attentive! Overall, I had a great first visit, and Im m sure he is the key to making me feel better!

You sign 5 times more paper work at three different areas than setting up for major surgery at a Tenn Nova hospital. also they want you to know that someone will call you to see how you are doing. sounds nice and comforting that you will have someone check up on you BUT I think they use a call center for that and if you somehow dont hear the phone they WILL not call you back..great Doctors and most of the staff

I had my first appointment with Dr. Moore yesterday and was honestly expecting a terrible experience because, well, healthcare. I was SO pleasantly surprised. This building is immaculate and everyone I encountered was over the top friendly. I was actually seen BEFORE my allotted appointment time and didn’t wait for a minute. It felt like they were expecting me, and only me (imagine that!).Regarding Dr.Moore, I was blown away with how he listened to me and his knowledge of the latest medical research/technologies. It finally feels like I have a “partnership” with a doctor and we have the same goal, i.e. make me feel better and finding out what is making me feel bad. He developed a plan of what we would try, what we could test for TODAY, and when I would come back vs. doing what other docs do — “try this, and if it Doesn’t work than schedule another appointment.” My consultation ended up being super valuable. Also. Dr. Moore didn’t talk down to me. He made me feel like his job and priority was to help me. Lastly, he said he calls personally with all lab results .. good and bad so if you don’t hear from him, it’s because he hasn’t received them. I like this because it opens the door to discuss results regardless of their nature. Overall, I had a great experience and will definitely be back :)

Dr. Moore has been very professional. He is very congenial and personable. He listens to and then discusses options. He allows me to actively participate in my treatment.

He cares so much for his patients. Love this dr.

Great group of highly trained and thorough specialists. Strongly recommend. Great staff.

I have been a patient for nearly 4 years. At the beginning, everything seemed standard with appointments, treatment, etc.. I had a great doctor, nurse practitioner, and all great nurses. As time went on, the corporate side of the organization came out because it seemed as if everything was about money versus meeting the needs of the patients. Increased visits, treatments given more often, more labs, etc.. When you are dealing with sick people, a considerate bedside manner is expected by the patient and I don’t feel like many that work there have the manner or want to be on the patient’s level of conversation. Although my nurses are still great to deal with, my original MD and RNP no longer work there. I can’t help but wonder what all the reasons are. I don’t recommend anyone going to this facility and I will not be back. If you’re sick, I get it, get help anywhere you can get it. If you want to be treated like an individual patient, you should take your insurance card to somebody else.

I have been absolutely blown away and impressed by GI Associates and Dr. Moore! They have been so kind and caring during a very scary and frustrating illness. Dr. Moore spent as much time as he needed to go over every detail of my history and come up with a thorough and speedy plan of care. I had a consultation with him on Thursday and was in the office for my procedures on the following Tuesday!! When does that ever happen in healthcare?! I had the results instantly and further treatment plans following. Dr. Moore definitely cares and his staff does as well. Ive never felt so at ease in such a scary place before.

This office DISCRIMINATES against veterans. I had an appointment and they made me wait 45 min in their office until they turned me away because I am a veteran who has Tricare insurance. I also have federal BCBS and they were trying to force me to use my BCBS which would cost me copays and I said no I want to use my Tricare. They tried to bully me into it and I refused. Who would turn down healthcare for a veteran ? THESE DOCTORS HATE VETERANS !!! Also there was no one at the front, you have to wait forever just to get the staff to acknowledge you are even there. These are evil people !!!

If I could leave zero stars, I would. This practice is highly unprofessional and refuses to take responsibility for their actions. My daughter went there for a routine endoscopy and her medical history was discussed in front of her ride (you must have a ride after this procedure) without her consent AFTER she was assured by a nurse that medical information wasnt discussed in front of others. The CEO got involved after I brought this to their attention and he was the most unsympathetic, unhelpful individual I have ever dealt with. Bottom line... Dont expect any privacy here and do yourself a favor by taking your business elsewhere.

Very nice people. Very knowledgeable. I would definitely recommend them!

Dr. Narayani is an awesome doctor who really cares about his patients! Keeps you informed about the latest available treatments for your conditions. My colonoscopy was a breeze, I was so nervous about it being my first time. His nurse practitioner is very knowledgeable and friendly. I have not had any problems with them at all

I was a patient of Andrea Coffey, APN at the Gastrointestinal Assoc. facility in Knoxville, TN. The experience I had was just super,! Having to discuss “bowel movements” with a lady that’s 40+ years younger than me had the potential of being embarrassing, I’m thinking as I sat in the exam room.Turns out, that the time spent with this healthcare professional was a delight! She is not only easy to talk to, but also knows her “stuff”! It’s not typical to find someone as smart, listens, and can make and share a laugh, with a patient discussing “bad poop”!Peter Kopp

The receptionist is non-existent. Ive yet to get a phone call answered. A consult was required before even scheduling the procedure. The Upper GI required 50% pre-payment with the remainder due shortly after the procedure. I have medical insurance via my employer so lack of insurance wasnt an issue. Regardless, I had to postpone the procedure until I can gather enough cash.Insult to injury, I was billed a few hundred dollars for the consultation just to find out the cost of the procedure. Given the choice, Id go with any other practice out there. Seriously any other one.

This is the worst place ever! I would not come back here if my life depended on it! It used to be a pleasant place to come when Dr. Edmunds was here. But ever since he left its just went down hill. Dr. Altawil is very rude. No bedside manner what so ever. I would not recommend him if I had too!!! He does not try to help you at all. But if you like to repeatedly called fat and talked to like youre a piece of garbage then this is the place to go! Or if you want to end up twice as bad as you already are then this is the place for you! Otherwise I suggest you go to Dr. Edmunds. Definitely a great guy!

Although my intital visit with Dr. Chobanion was informative and caring, his billing department and registration are a nightmare. My Primary Care called me and let me know I have a referral to see him and I attended my first appointment. I was texted that I was supposed to be there at a precise appointment time to which I was 5 minutes early. She told me I was late and i had to show her the text . I did not get an apology, but got a lengthy explanation about how I should have been told to be there earlier to fill out six pages of paperwork. I was seen and sent for an immediate blood test where I tested positive for the second time for AMA levels indicating a progressive disease. I was then scheduled for an Endoscopy. They sent me an email, text, AND a phone call to confirm and I prepped. The morning of, at registration they told me that I did not have a referral. My PCP referred me but they told me they need a written note. I was very upset and told them I should have been told this. No apology once again but I did get a lovely Supervisor to come in and let me know in a snarky tone that Unless you want to pay 1500.00 today , we cant do this without the referal.I explained that THEY suggested the Endoscopy, that my initial referral was from my PCP, and that they notified me in three different forms to be there. They turned me away from an Endoscopy and Liver Biopsy that they suggested I get. Time is of the essence in finding out my issue. They were unsympathetic, uncaring and unapologetic at best.( And they informed me that I would be back billed for my initial visit that my insurance had already sent me their payment statement for)

Dr Newman is very knowledgeable, caring and professional. I would highly recommend her!!!

Ive been with Dr Edmunds for better than 10 years and multiple scoping. Hes a little different, kind of a guys guy but he does care and he is through and smart.

Do not ever go here!! First they do something similar to a bait and switch. We asked them twice on the phone if they are covered under Cigna insurance and we were told yes. The day of procedure they inform us the anesthesiologist isnt covered under Cigna. A little to late at that point for us to switch places. Anything to get your money. Secondly, we were told to be there at 7am for a 8am colonoscopy....finally got called back at 9:34 am. Lastly, each and every staff member was rude and uncaring. This place is absolutely the worst!! I typically give the highest ratings whenever I rate a place, but I cannot do so for this facility. Avoid at all cost especially if you have any insurance besides Blue Cross Blue Shield.

I began here when I was 20 to try and figure out what exactly my ordeal was. After sometime with Edmunds he helped me learn what it was and get it under control. I have used Dr. Edmunds since then and am now 25. About 8 months ago we were going to switch medications. All was fine paper work was going through. The stellara nurse told who she was and why she was calling. A few moments in she said “Dr. Altawil”. So I immediately stopped her and said no my doctor is Edmunds.So confused I called GiA for explanations. They would not give me any, just said Dr. Edmunds was no longer there and said my doctor was some guy I have never heard of or seen before. My question is when were they going to actually let me know my doctor switched. Finally after getting a hold of my new nurse, she informed me my treatments would be far to expensive there and that I should “just find somewhere else to go”, her exact words used. I only came to this practice for Edmunds, now that he has started his own practice i have changed and will never be back to this money first health care facility.

All my family have gone to Dr.s here and I personally started with Dr Farris years ago. Me nor any of my family have ever had a bad experience with the doctors, facility or billing department. We live in Gatlinburg and have places closer, but not going to change!

Wonderful people doing a great job in a beautiful building.

I have been going here for years and have only had the most excellent care and experiences...from my physician, my nurse practitioner, administrative professionals, all the nurses, other MDs, and technicians. Thank you!

Billing is shady a shady business practice. I was told the bill would be 500 upfront. Now up to 1,500 and have not found answers to the original problem. Very upset and sorry that I used the practice.

This new facility is bare bones. I hadnt eaten in over 36 hours and was treated very disrespectfully. I also had a fever and headache. The Doctor threw a hissy fit when I complained and stormed out of the surgical room. His nurse had to talk to him to get him back in. He did the procedure but I will never see this doctor again. Very very unprofessional behavior.

Dr Chobanian is wonderful, HOWEVER, if you have to have a procedure, I would go somewhere else. The nurse that prepped me was amazing but the experience afterwards was not pleasant. The recovery nurse was flat out rude. I am not a complainer but it was absolutely ridiculous! Ripping tape and IVs out. Being super rough. Rushing us out and acting like we were such an inconvenience! Im in the medical field and this is never acceptable!! I couldnt even stand on my own before they were rushing me to the car. When leaving my husband made a comment about how they must be in a hurry and another nurse replied we are veey busy today. I dont care if Drs are running 3 hours behind, your priority is always your current patient. Ridiculous!

Its pretty sad when you know more about a GI disorder than the specialist does. The doctor turned me away and denied testing because I wasnt a simple fix. If you have a complicated GI issue this is not the place to go to.

A typical insurance dictated medical facility. We should eliminate all lawyers and insurance companies, and start over.

UPDATE MAY 2017 - had 2nd colonoscopy done here. Only complaint is there is no need to arrive 30 or 45 minutes before your appt time, they do not take you in before that time. Still love my doctor, hes incredible, rest of the staff was great too. Dont see any privacy issues as others complain about.Had my first colonoscopy done here on Monday. I dont think it matters what Dr. you use, these colonoscopies are like root canals for them. I was nearly scared to death over this and I was VERY impressed by all of the staff. There are so many people working there, everyone was so nice and everyone was ON TOP of things. When I woke up my pocketbook was on the bed with me. VERY EFFICIENT - TOP NOTCH - I dont see any reason to go anywhere else!

Dr.s and nursing staff are all terrific.Billing department staff is a TOTAL nightmare.Unfair practices. Rude. Unfair. Unreasonable.Unfortunately the strength of the Dr.s does not outweigh the negativity of the billing department

The wait time on the phone to make an appointment is absurd. Ive tried 3 times to make an appointment, once waiting over an HOUR, only to be disconnected. I tried the leave a message option but never received a call back. Evidently the only way you can get in contact with this office is if they call you....ridiculous.

Horrible staff, Had an appointment then we I got here told me I could not be seen without a referral.Thanks for the help.

Lied to me about getting paperwork filled out, said I could have it filled out for my work, and after I paid and got off work to come get the paper work filled out, was told that they do not fill out FMLA paperwork, so I just lost my money for coming to a visit for them to tell me that they misinformed me on stuff

Newman and office staff was rude, if you must go here use any other doctor and they will make you wait hours behind your appointment then are rude to you after you’ve been the one waiting.

Great Doctors, Great People

With Sharon Y Smith.