I absolutely love this dental provider. All staff are always friendly and helpful, my regular hygienist, Monica, always makes my visits fun. She is the epitome of wonderful!!!Dr. Hickey is not only professional, but also personable, I never feel rushed.Ms. Susan at the front always has a smile, which starts the visit off perfectly since she is normally the first person you see while walking in.If I could give more than 5 stars, I would gladly do so. This is the best dentist in town and the staff make it what it is!

The best experience Ive had at a dentist office. Dr hickey is amazing. She was telling me what she was doing throughout the process. Usually the dentist office isnt a enjoyable experience, but here it was actually pleasant. THank you the staff at downtown dental!

The best experience I’ve had all around at a dentist office. I didn’t have to wait even though they were busy. Reception was so helpful. The dental assistant was awesome. Most of all I was thoroughly impressed by Dr Hickey. She was genuinely friendly, and explained every step through the filling process. It was over so quick also. Before any work was done I was explained my options and PRICING up front without even asking. I give them ten gold stars.

Absolutely amazing. I have avoided going to the dentist in years due to dental anxiety on top of my social anxiety which has resulted in four decayed teeth, multiple cavities and so much buildup. I have been in pain every day for years. Haven’t been able to eat properly or even sleep properly because of the pain. Finally had to go to the dentist because I couldn’t take it anymore. Marsha and her team treated me with complete respect and care. No shame whatsoever. They made me happy and optimistic about going to the dentist. I no longer have panic attacks when I think about going back. They have completely flipped my relationship with dentists and my dental health around. I cannot explain how grateful I am for them. Not to mention how incredibly gentle they were as well. Physically and emotionally. I went without insurance and they didn’t try to force anything on me that I didn’t need. Actually tried to save me money. And what I did pay, the prices were extremely fair. You can tell they actually care about each individual person and listen to your needs and cater to them. Genuinely the most caring and amazing people I’ve ever came across. I will continue to go to them and pay out of pocket for it because they’re just that good. They have no idea how much relief they’ve given me. Thank you so much.

They didn’t even answer the phone during their hours of operation...

The best dentist I have ever visited! I have been going to Downtown Dental for a few years now and they are amazing. Dr. Hickey makes you feel very comfortable and Monica is a great hygienist. Very professional, great, caring staff.

I have always had a fear of the dentist due to an inability to be completely numbed when I was younger. Consequently I have searched to find a dentist that would be gentle, kind and look out for the patient. I had a previous negative experience with another dentist in Knoxville, so I decided to look for a change. I scoured through the providers on my insurance list, searching for a female dentist in particular. That is where I came across Downtown Dental the office of Dr. Hickey. Of course my nerves were shot, but from the moment you walk through the door, there is an air of warmth and kindness. This particular appointment was for a cleaning. I cannot begin to express how AMAZING the hygienist Sandy was! I have NEVER had a pleasant experience at this dentist until meeting this staff. Sandy was like an old friend! She made me feel completely comfortable, cared for, was professional and informative, all while making me feel positive about improving my dental health! My teeth and gums after she finished felt AMAZING!! I immediately knew there was improvement and it showed. What my prior dentist said was periodontal disease, turned out to just be irritated gums from their ineffectual cleaning.Then Dr. Hickey came in. She was so kind and gentle. She actually listened to my concerns and came up with a plan that would address my needs and not require a second mortgage on my house! I cannot express my gratitude to the staff there! I can say without a doubt anyone looking for an incredible dental office(especially if youre a fearful patient like me)run, do not walk to set an appointment up there. Even if you have neglected to go for years, they will welcome you with open arms, discuss what you need to do to get back to where you need to be, and help you achieve those goals!! Kudos to these ladies!!!

Love this place and everyone who works there. Dr. Hickey is extremely gentle. She takes an interest in actually knowing her clients. If I could give more than 5 starts I would. 😊

One of the best dentists Ive ever used. Top notch.

Susan and Dr. Hickey are amazing. I am so thankful for their help! They provide services through LHI for the military, which is how I met them-- then they became my full time dentist. I am so thankful for this office! Theyve done outstanding work and helped me feel better after a recent dental problem.

The staff was very professional and created a warm, inviting atmosphere.

Excellent Care...Great Staff..