The reviews do not properly reflect the quality of care you get here. I have been seeing Dr Bay for a few years now. She takes loving but firm approach. She takes a light hand when it comes to medication. Always starting low and working up if needed or slowly weaning off if needed.Dr Bay does not just throw unnecessary medication at you and if on multiple she will only adjust the dosage one at a time so your body has ample time to get used to it. There is no ego involved. If you say something is giving you a problem whether it be medication or a life issue she will make it a point to discuss and or resolve if possible. Yes the office staff hardly answer the phone but if you can get past that this could be the place for you. Binnacle approaches problems by taking more than a few options to try to help you. If somehow meds dont work for you they have other options.

I would rate zero star if it’s available. I booked an appointment back in May with Dr.Bay for mid July, which I understand since demand is high during the pandemic. When it’s finally day of my scheduled visit, 30 mins before my visit, I was told this visit has to be done virtually but they didn’t receive any registration so they have to reschedule my appointment. How can you even expect to receive registration when you never tell people it’s gonna be virtual? Very disappointed and completely waste of my time. Don’t expect to be seen in two months, find help elsewhere!

It took a while for me to review my experience at this place because I was really at the bottom of my hope, recovering of an awfully bad event that happened in my life and I did not want to be unfair with this doctor. I did not find the help that I needed with her. It was my first time with a Psychiatrist and I still think how weird everything was from day one. In my first appointment she had somebody else, a student, together with us (not sure why I said yes but it was extremely uncomfortable). Then she prescribed the same medication that I used to take for depression - but triple dose and went to travel (???) It seems for me that she was always offering the TMS treatment and not sure of what my problem was, what made me much more anxious (or maybe I had no idea how Psychiatry works). She was very distant, kind of disconnected with my case. There was no privacy in the waiting room - at all - and there was always something wrong with my Bill. Finally, I decided to find help in another place, and I was lucky the second time around…. but it took a while to get better and be myself again. At least the counselor that she referred me was great. Some patients seem to like this doctor very much. For me she was one more wrong door that I opened in a year that I want to forget. I hope the problem was me and not her. So, this is what happened with me and I hope I was not the norm. Take good care of yourself and be happy! I hope she helps you.

Dr Bay literally saved my Daughters Life! She is direct and brilliant, She caught symptoms that at least 5 other doctors missed. I have recommended her to several people and will continue to do so!

Id like to be able to review the services but I cant because they never answered the phone or returned my calls! I started calling last fall to find out about Mary Palarinos availability. She is a queer therapist that does EMDR, thats a rare find. I got through to the receptionist once who said she would call me back with Marys availability. She never did. Since then I have called dozens of times and left numerous voicemails. They never return them. What is the point of having a receptionist if you dont answer the phone? Its now April and Im still struggling to find LGBTQ+ therapy resources. If you can actually get through to this place more power to you.

Choosing Dr.Bay at Binnacle was the best decision I made for my mental health! She is kind, professional, and listens well. I always had a hard time finding a doctor that would provide professional insight/ recommendations based on my personal preferences and concerns-- Dr.Bay was the first provider to do that.There were a couple of times I needed extra support and Dr.Bay was readily available; I never had a hard time reaching her, even outside of business hours. These critical moments assured me Dr.Bay is a provider that genuinely cares about the well-being of her patients.This is a Psychiatrist that makes you feel heard and supported, and I cant express my gratitude enough for Dr.Bay and her guidance in helping to turn my life around!

This is the worst KarenI have ever seen! Its stunning how agro this person is and is not reasonable in any way, shape, or form. Not sure how this person is a qualified doctor to tell people how to be sane, when they claim to be a qualified medical professional. Please check yourself.

Very happy with Dr Dennison as my pscyhiatrist. Dr Dennison is by far the best psychiatrist ive ever seen. She actually cares for her patients and takes the time to listen. She is empathetic and great at finding the right medication fit for you. Im so lucky to have found her.

Saved my life!!!!! DR Bay is the best psychiatrist I’ve been to and I’ve lived around the country and had many psychiatrist. With Dr Bays degrees and knowledge she has so much to offer to someone who is suffering! Dr. Bay and and my therapist Liz saved my life and I mean that literally. I initially had to go twice a week to both to rebuild who I was and I can only say that there are no words to describe how great full I am to be a patient. 2 years down the road I continue to go and walk out every time knowing I’m going to be ok!Keri

I wish I had research places like Yelp before (where you can read more about this place). The place itself needs urgent upgrade – from the “communal” (in case you expect more privacy) and outdated waiting room to the billing department (there was always something wrong with my bill). I felt no connection at all with Dr. Bay. She may help others but it didnt work for me. In her defense: I was very depressed . Receptionist takes your vitals (?) Other providers working at the place are nice and polite. Good lucky in your search for help.

Dr. Bay is a well qualified psychiatrist, having been a regular doc for years prior to psychiatry so she understands the whole human being. I appreciate that and also that shes a real person, not a stuffy psych doc. Bottom line...shes helped me and thats what matters.

Dr Dennison is amazing my biggest accomplishment is stayed sober through thanksgiving. It was the first holiday that I didn’t drink at all, usually being around it I struggle but with her help I made it. I actually look forward to holidays now instead of dreading this time of year. Compassionate, kind and patient :)

I feel that dr. Dennison abused her position, passive aggressively forcing me to take anti psychotic medications that I never needed. What I was going through was bad enough for me to reach for help, and instead of professional help, I was wrongly prescribed horrific drugs that I didnt need. Its taken me some time to get the courage to speak out and write a review. Please DO NOT GO TO HER FOR HELP!

Avoid this office. Unhappy with their MDs and their counselor. Provided poor counseling services so you should look for another counseling center. PLUS Terrible customer service. Constantly changing staff. Not effective at all in helping our son. Had billing issues and could not get them resolved after 7 months very frustrated with being overcharged. AVOID this practice.

Hard to get ahold of her. On our third appointment, she asked me what I did for work - even though I talked about it in the first appointment. Does she even remember her patients?

Not entirely useful. 100 dollars if you forget or cant show up to your appointment.

I was let go as a patient when I had a drug interaction problem during a time that Dr. Bay was on vacation for a month. Through the office I got a message to her and she gave me a call. She told my husband to call anytime and when I did, because I was still having the problem she let me go.When making your decision about their office you should know that they have NO out of office or after hours care. Even if you have a drug interaction from something they prescribed.

Dr Bay has helped me through the impact of traumatic job loss, chronic illness and ptsd. She helped me compose appeals for disability, and find all the resources I needed to face this - medically, legally and psychologically. I have had depression and anxiety for decades, but my meds were no longer effective, and she immediately took me off some that weren’t appropriate, added one, and that helped a lot. I see her once a month now, and look forward to our appointments. Dr Bay is amazingly kind and I highly recommend her.

Dr. Bay saved my life. After a horrendous car accident nearly caused me to drown I developed such severe PTSD I was afraid to leave my home, ride in a car, or even sleep. When other Drs told me they were full she knew immediately I needed emergency psychiatric help. She has worked with me over two years now and not a day goes by I dont recognize that without her I may not have had this time at all.