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Totem Lake Family Dentistry-Dr. Mona Butani DMD
12911 120th Ave NE d50, Kirkland, WA 98034, United States
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Da
Review №1

The staff is very friendly and helpful. They make sure your questions and concerns are answered. Considerable attention to your treatment is foremost. Im glad I made the move to Dr. Mona Butani and staff.

Ke
Review №2

Excellent and attentive. My needs were fore front in the discussion with the Doctor. This was my primary visit as I was referred and can she why this practice is one that current patients refer.

me
Review №3

Dr. Feider and Melissa did such a GREAT JOB!!! My crown appointment went so well. The Dr and assistant work very well together. All around the gums no pain or discomfort at all. My temp crown feels normal. Just like a real tooth. Such a great office. Great Job Melissa & Reena .

Kr
Review №4

The staff and dentists here are very friendly, super knowledgeable, caring, helpful and skilled. I feel completely confident having not only myself but friends and family come to this practice! They use great covid protection measures, the office is very clean, warm and inviting. Feel very fortunate to have found Totem Lake Family Dentistry!

Du
Review №5

I’m not a fan of dental work but I love to come see Dr Butani! She and her staff always take the best care of me. My teeth are well cared for and they are very kind to suggest things I can do to take better care of my teeth without making me feel ashamed that I am not doing enough. They have a warmer on their water which is amazing. My hygienist is the best! She is very friendly and always remembers info about me and my family even though I only see her every 6 months. I most of all love that I can support strong women doing amazing work. They are doing all sorts of things very right at this business! If you need a dentist, you should consider Dr Butani.

Ch
Review №6

I can’t say enough nice things about Dr. Butani and everyone that works at Totem Lake Family Dentistry from the front office staff, to the dental assistants and hygienists. I avoided going to the dentist for years due to fear and anxiety leaving many issues with my teeth untreated. After recommendations and research I decided that Dr. Butani was just the dentist for me. She has been kind, compassionate, and patient. She always treated me with dignity and respect and never let me feeling vulnerable. She took the time to explain everything that needed to be done and ensure my comfort; even offered me a weighted blanket and an iPad with headphones so I could watch Netflix and relax a bit. To put it simply, Dr. Butani made me not afraid of the dentist anymore. Totem Lake created an affordable yet extensive treatment plan for me and years of shame, Dr. Butani gave me back my smile. My teeth look beautiful!!

As
Review №7

From the minute you walk in the place has a very calming environment. I was there for two hours and because of how friendly the hygienist was time went by fast. Dr Mona Butani is amazing!! I loved how detail oriented she was, there are few few issues that needed to be taken care of with my teeth but she put first things first and set out a plan to tackle each problems one at a time. I had an excellent experience!

Je
Review №8

The office is wonderful, everyone is so friendly, I had a great experience for my new patient exam. Jeni Z

Re
Review №9

I loved this clinic the minute I entered. They are kind welcoming. The staff were professional but fun at the same time. I really clicked with Dr. Feider and appreciated the great work she did on my tooth. She was professional yet kind and efficient. I found the clinic for me!

Ly
Review №10

I was so nervous to have two fillings and two crowns done. I had even cancelled once before. But the kindness and focus of the staff on my well-being put me at ease immediately. I think I may have even fallen asleep during the two hour procedure. I felt no pain and knowing I was in such capable and caring hands my apprehension disappeared. I have had routine dental care at Totem Lake Family Dental Clinic for years and now I know that regardless of the dental work I may need, the staff and Dr. Mona will take phenomenal care of me. I highly recommend Totem Lake Family Dental Center.

Sh
Review №11

Great dentist! Great Hygentists! Love my visits every 6 months. The office and staff are always courteous and and top of my care, mindful of my time and handle my insurance without any worry on my part. I always feel I am in good hands and getting the best care.

Ti
Review №12

Our entire family loves Dr. Mona & Kara! They are always so welcoming, kind & patient with our dental needs. So happy to have them care for our teeth!

Ni
Review №13

This dental clinic has a great group of staff! Very professional service, with a caring and warm touch for being invested in your needs. I’ve had many dentists in my life and actually moved over from a favorite clinic in another city, which I had for about 10yrs. The move was scary and I was nervous at the thought of informing my last dentist that I was leaving them, but I’m glad I did!This isn’t just a crew that gets your dental health up to par. No.. no.. no.. if interested, they look at your dental history for clues.. your neck and face anatomy.. your sleep health.. your cosmetic appearance, and your overall health and future well being.My whole family is serious when picking out our dentists lol. Can’t go wrong with Totem Lake Family Dentistry!!(FYI. I’m a patient giving my sincere opinion. In no way do I receive compensation for this review.)

Je
Review №14

I went in for a deep cleaning and it went very well. They were concerned about comfort and did everything in their power to make the process as comfortable as possible. Everyone is quite friendly and did a great job.

Me
Review №15

Everyone at Totem Lake Family Dentistry is upbeat and friendly. I really enjoyed my zoom teeth whitening experience. The hygienist took her time to explain the process, answer any questions that I had and made me feel very comfortable throughout my appointment. The dentist, Dr. Butani, took her time to introduce herself to me and continued checking in with me throughout my visit. Everyone in the office is welcoming and friendly. The office is very clean and I would definitely recommend Dr. Butani to all of my family and friends.

Di
Review №16

Very pleasant. Robyn was AMAZING. Office staff friendly and upbeat.

Je
Review №17

I had a gone in for a regular teeth cleaning and as a new patient Dr Butani asked about my recent crown from another office. I said I was a little sensitive but nothing serious. She wanted to check my bite in case I needed an adjustment. She was very thorough and her instructions to get me to bite down on the tape in various motions helped her see that I needed an adjustment. She did the adjustment and made the sensitivity much better. I felt very well taken care of and wasnt expecting the bite adjustment on a routine teeth cleaning.

Co
Review №18

Dr. Butani was very knowledgable, insightful and helpful in better understanding my dental health. Cara, the dental hygienist I was seen by, was also very welcoming and great at making my dentist appointment an enjoyable experience. Very thankful for the opportunity and happy I have a preferred dentist now. A+

St
Review №19

As always, Kara was amazing!!Thank you to all the staff for taking good care of your patients.

We
Review №20

As always, a great experience. Great dental care and a super friendly staff. But whats with the music? Abba? Really?

Mi
Review №21

I am very grateful for Dr. Butani and Kara, but the entire team here is top notch. Im 56 and Dr. Butani finally got all of the old metal out of my mouth and built absolutely beautiful crowns where I needed them. I cant recommend them highly enough. Love this team!

Ch
Review №22

Totem lake family dentistry fit me in with very little notice. Their communication and care were outstanding. Highly recommend.

Pa
Review №23

Great dentist and hygienist!! They think of everything to make sure that you are comfortable! Thank you to Kara and Dr. Butani!!!

Ka
Review №24

I have a long history of dental problems so when a molar started hurting I knew I needed good dental care quickly!! Totem Lake Family Dentistry was able to see me immediately and then referred me to an Endodontic Clinic they trusted. My root canal was completed the next day and I am recovering perfectly!! I am so thankful for the great care and kindness I received from both clinics..Thank you to Totem Lake Family Dentistry for understanding my needs so clearly and putting me on the path to recovery!!

Ka
Review №25

Dr Butani and her team are the best and better than any other dentist I have had. Extremely professional and always feel they have my best interest first and foremost when trying to determine best plan of action. I have all my children also seeing Dr Butani and they love her and their hygienist Kara. They look forward to going to the dentist! I would highly recommend Dr Butani and her team!

As
Review №26

Very pleased with my visit. All staff was friendly and helpful.

Ok
Review №27

Totem Lake Family Dentistry is fantastic. Gentle dentist, informative staff, and beautiful office. I am really glad I found Dr. Feider!

Lo
Review №28

New dentist for me. Dr Mona Butani and her staff were awesome! Appointment was quick and pain free. I will be making any future dental needs with this office. 🌟

gh
Review №29

Kara is hands down the best hygienist I have ever had. She is amazingly personable and I have enjoyed getting to know her over the last 2 years. I am so thankful for this place. Any practice would be upgraded to have a person like Kara working for them!

Ro
Review №30

Kara is not only such a fun person to hang out and talk with while getting my teeth cleaned, she also does an amazing job of cleaning them. Love these guys.

Ki
Review №31

I have been with Totem Lake Family Dentistry for over a decade. Seeing this professional, amazing, warm, caring, devoted staff, is like seeing old friends. Their expertise and welcoming nature have kept me coming back year after year!

Ma
Review №32

Always a warm gracious reception, encounters that embrace personal considerations, provision of thorough and gentle care, encouragement/coaching/guidance along with mutual plan of care to sustain optimal dental health and overall wellbeing. What an awesome caring team always!!

Gl
Review №33

Staff, dental hygienist, and dentists are personable, professional, and just plain great at what they do. It is a safe experience with thought given to pandemic hygiene.

An
Review №34

Dr. Mona Butani, my dentist and Kara, my awesome hygienist have been always very caring, accommodating, friendly and yet remained professional in their treatment to their patients. They always made me feel I am somebody very special.

da
Review №35

Dr. Butani is an outstanding dentist. Able to put patients at ease and explain concepts in easy to understand language. Very observant and up to date on new developments in dentistry. Highly recommend.

Am
Review №36

They fixed my smile!!! I hated the gaps in my teeth since I was a child. I had braces two times and then invisalign as an adult, nothing fixed it. Totem lake dentistry suggested composite veneers and I LOVE THEM. I have the beautiful smile I have always wanted and I am so happy. It was totally affordable and a quick process and I love the results. If your teeth are small or gapped or chipped check out veneers. Also the staff is friendly and the atmosphere is warm and comfortable. They have safe covid procedures and I felt so taken care of going here. Six stars.

Mi
Review №37

Great experience, latest tech and imaging.

Al
Review №38

My husband went here for the first time the other day and he came home telling me everything they’ve done!!! Dr. Butani and Kara were so detailed in their work, they took their time explaining everything to him. He sad you could tell that they really enjoy what they do. Highly recommend them!

ei
Review №39

Staff is very friendly and always helpful. They are great with my teenager too.

Mi
Review №40

Staff is great and they’re going through all the correct procedures to stay safe during covid

Ja
Review №41

I wont lie and say I actually enjoy going to the dentist, but the staff at Dr. Butanis are always friendly, helpful, and professional.

Na
Review №42

Dr. Butani, Kara and the front desk staff are all great! Never had a better or easier dentist visit - thank you TLFD!

Re
Review №43

They are super nice, welcoming and they always do a good job!

Mi
Review №44

I would prefer not to have to talk about my political views while having my teeth cleaned

Pa
Review №45

Simply a delight. Love all the staff there.

No
Review №46

A comfortable experience with a great dentist and staff. A#1

Wa
Review №47

I had a great experience with Dr. Mona as well as Sara (hygienist).

Ly
Review №48

Welcoming, professional, compassionate and safe! Dr Butani and her team are the best!

An
Review №49

Super responsive and friendly service. We had to get a tooth extraction done and our entire experience from the initial consultation to follow-through was top notch. Highly recommended.

Te
Review №50

Such kind and caring people!

Dr
Review №51

Kara did a great job, best cleaning ever!

An
Review №52

Dr.Butani and her dental hygienist, Kara, are a great team. Their professional assessments and the time they take with answering questions and just getting to know their patients are unparalleled. Highly recommend them for your dental needs.

Ka
Review №53

Great office! Great staff!

Be
Review №54

Excellent staff & excellent dental care!

Ma
Review №55

Very competent and professional staff that truly care about their patients! Dr Butani is by far one of the best dentist I’ve ever had and a deeply caring individual. Very pleasant and friendly atmosphere that I can highly recommend to anyone looking for a great dental practice! I travel from Seattle to Kirkland to keep smiling, thank you all!

Sa
Review №56

Always a great experience with this practice. The entire staff is incredibly friendly and helpful. Dr McGrath is very thorough and knowledgable, yet completely approachable. He makes sure you understand all options to keep your mouth as healthy as possible. I am normally a bit intimidated at the dentist office but everyone here put me at ease. I strongly recommend Totem Lake Family Dentistry!

Su
Review №57

Amazing Dentists and staff!!! I have been afraid of Dentists since I was a kid. They made me feel very at ease. They explained fully every aspect of their recommendations for my smile. My teeth have never looked better and I did not even need to take meds to walk through the door! :)

Do
Review №58

This place is awesome, great place to go.

Mi
Review №59

Love my hygieniest Kara, she is the best! Really gentle, thorough and fun! Dr. MdGrath is super caring. Spent a lot of time explaining things to me so that I understood. I was a patient of Dr. Huang previously, was happy with everything then, but I like the changes in the office even better.

Lu
Review №60

Great people and service! The best dental practice in the East side of Seattle Metro Area!

Sa
Review №61

Dr. Butani is both conscientious and talented. My experiences with both her and her staff have always been stellar, could not ask for better service or care. If you’re looking for a dentist local to the Eastside, look no further! I couldn’t recommend Dr. Butani or her dental work enough.

Jo
Review №62

I have had 2 visits to Dr. McGrath, once for a full checkup and cleaning and once having a cavity filled. Both times, I had excellent service from both him and his entire staff. The receptionist even greeted me by name when I checked in. The hygienist was friendly and made me feel very comfortable during the whole procedure. She was also non-judgemental about my long absence from the dental chair and not flossing as much as recommended. Both Dr. McGrath and his staff explain what they are doing and why, which was very helpful to me in getting over my general anxiety about the dentist. On the way out, dealing with the billing and insurance was how it should be: effortless. I scheduled my next appointment and left feeling satisfied and much more in control of my dental health.

Je
Review №63

Always friendly!

Ch
Review №64

I first visited Totem Lake Dentistry and Dr. McGrath when I was passing through the area for work and thought I was in an emergency. Dr. McGrath was very accommodating to my schedule and made the procedure and process extremely easy going. After visiting Dr. McGrath I realized my previous dentist wasnt honest and have since switched to Totem Lake. I still dont live in the area but this entire staff makes it easy and actually enjoyable.

Ky
Review №65

Totem Lake Family Dentistry was just what I needed. Unfortunately through my 20s I didnt prioritize my oral health care at the level I should have, this led me to: Cavities, plaque build up and the anxiety of excessive medical bills to get back into good health. I called Dr. McGrath and explained my situation and the embarrassment I felt in reference to my teeth, he was very comforting assuring me that neither him nor his staff would judge me for the current state my oral heath was in. The first time I met with Dr. McGrath we did x-rays, an extensive cleaning and made a game plan to get my teeth back to where I wanted them to be. We prioritized my future visits based on urgency of needs and after a couple of visits I am back to full health and smiling with confidence!. Dr. McGraths office worked directly with my primary insurance to maximize the coverage I am allotted on a yearly basis and minimize my out of pocket expense. I am very thankful for Dr. McGrath and his staff.

Wa
Review №66

Stay away!!!!! Unethical business practices. I was a patient with Totem Lake Family Dentistry for many years under Doctor Kevin Ritola and Doctor Wong. They were both excellent dentists and was very happy with the service. Previous to the change in ownership, I had scheduled a routine dental cleaning covered 100 % by dental insurance. I never received a letter or notice that the dental practice had been sold and it was still called Totem Lake Family Dentistry. They sat me down in a chair and performed the cleaning. A few weeks later I received a bill for the cleaning. I thought this was odd because I had never been charged for a cleaning before. Insurance always covered it 100% because its considered preventative. I got a call from Carol the office manager. I asked Carol why the cleaning wasnt covered by my dental insurance. She lied to me and told me my benefits had been used up. I called my insurance advocate to investigate. The advocate told me that the reason the insurance didnt cover the full costs of the cleaning was because the new young Dentist, Dr McGrath had not been approved under my insurance , United Health Care. I called to share my experience with Dr. McGrath and he said he would look in to it and said he didnt disagree that I should have been informed in advance of the cleaning that it would not be covered by insurance. A few days later I got a nasty message from the business manager that if I didnt pay my bill of of $144.00 that they would send me to collections. She also threatened to inflate the bill to a higher amount if I didt pay the $144.00. Stay away from this unethical business. Very disappointed that this new young dentist didnt man up and do what was right!!. I loved my previous Dentists and office manager Debbie at Totem Lake Family Dentistry and am sorry I have to find a new dentist.

Information
17 Photos
66 Comments
4.6 Rating
  • Address:12911 120th Ave NE d50, Kirkland, WA 98034, United States
  • Site:http://totemlakefamilydentistry.com/
  • Phone:+1 425-820-0900
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental hygienist
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–5pm
  • Wednesday:7am–2pm
  • Thursday:7am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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