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Cohens Fashion Optical
3468 NW Federal Hwy, Jensen Beach, FL 34957, United States
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An
Review №1

Me my brother and our mommy had an awesome experience at Cohen’s Fashion Optical .The people there were very nice, good, and respectful. It was a very good environment to be in. I recommend everyone to go to this Cohen’s Fashion Optical whether it’s for a eye exam, a checkup, or just to being going to get a new set of glasses. And there’s one more thing that I would just like to add. There was this lady there her is Bella and me and my family would just like to thank her for taking the time with us and helping us choose our glasses. Thank you for being so kind and so sweet with us we appreciate it. You have a good spirit and a good personality never lose those. Thank you Cohen’s Fashion Optical once again we’ll see you soon. 😁😁👍

Da
Review №2

What a phenomenal experience today! I was greeted and helped out as soon as I entered this establishment. I got my eye exam rather quickly- within the first 15 mins of arriving. I say this because my last visit here was not all that great.Felt good about the Dr that examined me and Brian was exceptional in helping me figure out what frames to choose and helped me determine the best option based on my insurance. Left feeling awesome- can’t wait to get my new reading glasses, as I think they’re gonna look really great in my professional environment. All in all this was a wonderful visit!!!! Thank you!!!

Su
Review №3

Very pleasant staff. They acknowledged me when I walked in the store immediately. They took my information and asked me to browse their glasses on the wall. While I was looking Quinn came over and assisted me.We went to the table and discussed the glasses I picked out. I then proceeded to complete my purchase.Quinn was very helpful.

AL
Review №4

Amazing !!! Bella was super professional. And her energy… wow. I came in just to look at frames and left purchasing a set. If you haven’t visited yet, this is the best place to be when you need prescription glasses. And their prices are unbeatable. 👍👍

Ji
Review №5

This location at St Lucie West was fantastic. Everyone was honest and sincere. Great communication at every part of the process, and not once did anyone try to pressure sell.Amy was great with helping me decide on the glasses I needed.Absolutely top notch location. You cannot go wrong by going here .

EA
Review №6

William Tynan was very helpful. Fixed my glasses 123 no questions asked. Like hes done it a million times. Give this man a raise!!

Lo
Review №7

Ive been going to Cohens optical since I was little kid. The Doctors and customer service representatives are so lovely and nice. They really take their time with you and help you find the right pair of glasses. They know what be the best quality is for my prescription and they have such affordable prices. They give the best deals in town!! I will always recommend coming here to everyone.

Ju
Review №8

Quinn was absolutely fantastic!!! He helped me get the best deal and he actually told me honestly what was better for me versus what I wanted. Great personality and did the job! I wasn’t expecting this when I walked in. I’ll be returning for sure. I’m so glad I came here. Much needed and a great start to my morning. Even the girls in the front were welcoming! Thank you guys !! Justina (eyelash girl) lol xoxo!

Sh
Review №9

Cohens is amazing. Starting with the front desk young lady Kaitlin who helped me figure out my insurance information. Then the lovely MiKayla who took pics of my eyes and said they were awesome. The dr gave me a thorough examination and sent me out to Adam who helped me pick 2 super bomb pairs of glasses. I love them both so much I have a hard time picking between the 2 each day. I highly recommend Cohens in Jensen Beach.

Te
Review №10

As a new resident in the state of Florida, Star is truly a “star” in my book. Her professional and kind attributes are outstanding. She is a veryfine asset to the Cohen Port St. Lucie West family.Teresa Benitez

In
Review №11

What a wonderful experience coming back to this store. I’ve been coming here for over 10 years and the customer service is incredible. I love the atmosphere and staff. Best place in town!

MO
Review №12

Dan and Amy provided excellent customer service. Their friendly demeanor created a comfortable atmosphere conducive to reducing my anxiety for making the right choices. I am very happy with my products.

La
Review №13

I was told that my glasses should be in about a week and a half. I called to find out if they were in and they took my name and phone number and never got back to me. This happened several times, until I insisted that they go look while I was on the phone. Then I was informed they have a paper system so it takes at least 45 minutes for them to find my records so they will have to call me back. All I wanted was a status update of when to expect my glasses. I finally got someone to call me back who said my frames were stuck in customs (whatever that means) and that It would be another week. It’s now a week later and I’m getting the same run around. Apparently, the person who answers the phone is not allowed to look up the status of my glasses or they will be fired. They have to give my information to a technician, who never calls back. This is the absolute worst customer service I have ever experienced. Who doesn’t keep their records on a computer and why does it take 45 mins to find my paper records?

Ta
Review №14

I visited this location back in February and had such a great experience I decided to take my best friend today just for an eye exam. She was so pleased with everything from the start. She ended up getting her glasses while there. Dr.Durrante did a fantastic job as well as Jake who helped her with her glasses. We will definitely be back.

Je
Review №15

I have visited countless opticals and finally a doctor (Doctor Waller) that took time to explain to me what is going on with kindness and care and give me the right eye prescription. Prices are best in town too. Ms. Amy and the girls welcomed me and took time to inform me of prices and choices with the best outcome for me. I highly recommend it. Will always go back. I finally have an optical I can trust.

Ag
Review №16

Super efficient and friendly staff. Doctor was Informative and helpful. Great selection of frames!

Bo
Review №17

Thank you Dr Durante, getting me properly fitted with the correct contacts. I felt like I had new eyes. I could see close and at a distance without difficulty. You are a eyesight saver. I highly recommend you and I would give you a million ⭐

Gl
Review №18

Great staff from Dr. Waller, tech Nikki and Quinn. Very helpful and friendly. Took some time for me to decide which frames I wanted. Quinn was very patient and friendly.

RA
Review №19

Bella assisted me in getting some glasses. Very polite and very well trained. Thanks

Ro
Review №20

I took my grand daughter to get her glasses replaced and an employee by the name of Mario was the best! He is a complete asset to the business, the definition of customer service. Ask for him if you go to the location in the Treasure Coast Mall, Jensen Beach. The Dr was friendly and understanding when dealing with my grand daughter. Great place.

br
Review №21

Dr. Durante was amazing. I knew something wasnt right with my vision and he was able to treat my eyes. He gave me an amazing price. He made me feel like family. I would recommend going to him to everyone. You are in good hands with Dr. Durante.

do
Review №22

If I could tap 2,000 stars for outstanding service then I would but that’s besides the fact of these extraordinary people, they weren’t just eyeglass repairers you could feel the family vibe in the room that they demonstrated. Outstanding service to say the least. The Assistant Manager Anthony & Associate Jake fixed my “bent out of shape” glasses that my two year old thought was one of her slinky’s 🙈 they immediately took and repaired my glasses and did not let me leave until I felt they were comfortable on my face again! A HUGE shout out to the help of the other associates who gladly helped me out and so friendly, Billy, Josh, Nicole, Kaitlyn, Kay, Romario and the beautiful Jonnae. I will 100% be back for my next pair or new shades 😎

Gr
Review №23

Very polite & professional! State of the art examination equipment, clean & organized. The doctor saw me on time, was very thorough and all at a great price & value. The examination is free with not strings attached

Ch
Review №24

Quinn is a very wonderful person to deal with. I would recommend him to everyone.G o o d job

Co
Review №25

Crystal was awesome since I called to make an appointment two weeks ago. Very attentive and knowledgeable made today’s wait worth it. Elsa was also professional and friendly made the whole process easy. Cant forget Dr Justin. He was very professional and told me everything without sugarcoating it and that I like 🔥🔥🔥 will definitely be back! Ps: the whole office is awesome.

li
Review №26

Cohens Optical is the BEST!! Dr. Durante is very thorough, pleasant & works hard to get your vision just right. His assistant is very thorough & pleasant as well. The sales staff goes above & beyond to fit you with the perfect frames for your face!! Very patient, no matter how many frames you try on. They wont sell you a more expensive frame if it doesnt look just right on you. Highly recommended!!

Al
Review №27

Cohence Optical is the best optical to go to in Port St Lucie. Their staff from front to back are nice people and will work in your best interest, pricing is also great theyll work with you and make any suggestions that will add to your glasses fit and fashion. Best optical store, sometimes you might have to wait but worth it.

Ra
Review №28

Very friendly staff and quick service. There is a wide array of frames to choose from and the employees are very knowledgeable about what looks good on different face types. Would definitely recommend Cohen’s Optical to family and friends

Da
Review №29

Weve been going to Cohens for years. Dr. Dan was awesome took time to explain everything thoroughly made us feel comfortable. Will highly recommend.

Ch
Review №30

Hi Id like to share my experience with Cohen Optical that is in the mall and Treasure Coast Mall I am very happy with that eye doctor he checked my eyes a bunch of times to make sure that the prescription he was going to write for me was going to be perfect and it was so I came back a year later because I need new glasses and also same kind of care that I received the first time I received the second time love my new glasses and the doctor there are wonderful they make sure that everything is done right I would recommend Cohen Optical to everybody I know that wears glasses the one in the Treasure Coast Mall and Jensen Beach Florida thank you and have a nice day

Ch
Review №31

Fantastic service.. Amy is the best! Extremely customer oriented. The entire staff is friendly and efficient. They have a customer for life!Cheryl

An
Review №32

First and formost thank you for the absolute best service ive had in an eye doctor office! From the short waiting period to the back office experience! My nurse jackie was amazing she explained every step throught and assured me comfort! She cleaned the eye machines before and after my exam and that was an A+ for me! She was sweet and gentle with my son that even he said mommy she was awesome! We Highly recommend this office, thanks for the service and hire more like her!!!!

Ja
Review №33

They are AMAZING!! One of the best eye place around. I drive from Orlando to Jensen Beach just to see them

Is
Review №34

Bella was great in helping with anything we needed. amazing customer service!!

tr
Review №35

I had great service but both Dr. Durantes Son and Mario who helped me with my glasses. I have a fused neck and I wear Progressive Lenses. Mario was a huge help in finding me the perfect frames for me! Thank you to all the Dr.s and staff who helped me! I am seeing GREAT NOW!

Na
Review №36

I have been going to Cohen’s Optical for a few years now and my experience has always been great. Romario is hands down, the best to work with, in regards to helping you pick the right frames and customer service. He is always professional, friendly, and courteous. He really cares that his patients are happy and satisfied with their experience and goes out of his way to help in any way he can. Go see Romario for any help you need with frames!

Ta
Review №37

My appointment at Cohens Optical in Jensen Beach Mall was fantastic. I was greeted immediately and the staff were very pleasant. Throughout the entire exam process each step was explained to me in detail for my understanding. Since this was a new prescription I was able to try several pairs until I found the perfect one. My new glasses arrived quickly and fit exactly right. I will definitely return to this office.

As
Review №38

First time coming here for an eye exam, did not know what to expect but meeting belle and having a conversation with her was really nice. Helped me feel calm and have a good experience here. Good staff. Definitely Recommend!

Gi
Review №39

Let us start first with the optometrist Dr. Soldinger. The best in my so many years of experience in the matter. He engaged both me and my wife and explained while thoroughly testing. The exam and the prescription was followed with the technician specially chosen to fit us.Both, again were amazed to see how detailed and precise, our amazing guru was. Romero with an amazing permanent smile kept on reiterating his measurements to make sure that we get fitted for the right frames.Amazing! Just between the doc, fitting and finalizing the pricing, Romero assisted us not only in showing us the special deals but as we wanted to refit our Cartier frames, he made sure that the lab would uphold the highest levels of lenses design for the frames;- and what a deal. Extremely happy. Thanks Romero with a big smile from your two new friends

Ma
Review №40

This is the first time I’ve ever left a review for a store in my life.I had a 1:15 appointment to get a new prescription for my contacts. I ended up leaving around 3.The store was crowded, and little to no communication between staff and patients made the waiting room feel angry and tense. Many complaints were thrown out into the air while I was waiting.The nurses that finally helped me were very kind. However, the doctor raised a lot of red flags for me.First of all, a (already used, worn down, ink faded) eye dropper was used on me by the doctor quite forcibly. The dropper touched the INSIDE OF MY EYELIDS after my eyes were tested for glaucoma. I had not seen the doctor wash his hands either, and he moved too quickly for me to ask what he was doing or what the drops were.5 minutes later, I’m trying on my new contacts and I can’t feel my eyes. The nurse tells me they were numbing drops. Oh.I walk out after spending $170 on a box of contacts, an eye exam, and waiting for 1.5 hours.Never coming back here again.UncomfortableUnsanitaryLong waitUnhappy patientsDoctor was rough and rude

Fo
Review №41

I was waited on by two wonderful gentlemen. So polite and helpful. They fixed my glasses that broke. I was so impressed I went further and ordered two more frames and lens. I only wish these men gave me their names. I was in there Sat Feb 20th. Please find who waited on me and give them my deep appreciation. They are an asset to your business.

Ma
Review №42

I love this eye doctor. From the time I walked in until I was walking out with new glasses, I felt catered to. The staff up front were great and answered all of my questions. The eye doctor was patient and kind. Thank you so much Cohens! I will definitely be back.

Ka
Review №43

I just wanted to say how wonderful Kay has been to work with. She is sensitive and kind, knowledgeable and very understanding. Her knowledge of the various products is outstanding. I have been going to Cohen’s optical for many years and I have always had a great experience with Kay. She provides excellent service and also has a great personality. Kay is a gem! ❤️❤️❤️

Br
Review №44

It was my first time to have my eyes checked in a long time. The staff was very professional and helpful with answering my questions. I also the tech Dianne was super help full with picking the frames and explaining the whole process.

Er
Review №45

I guess my husband & I came on a bad (Saturday) day? Very chaotic & unprofessional. These front counter ladies (5 or 6 of them) looked as though they were confused. And in our opinion not dressed very professionally.We promptly left so I cannot review the Doctor or service. It was just too unprofessional from the get go to stay & potentially be unhappy with our overall experienceWOULD NOT RECOMMEND,WILL NOT GO BACK !

ge
Review №46

Cohens optical lost my glasses in for repair. I have contacted Cohens several times in the last 6 weeks. I was told a manager would return my call, this never happened. The last time I called about a week ago Katlin advised me Ramereo found the container with the parts in it but no glasses, he was supposed to return my call the next day, that never happened

Ja
Review №47

Cohen fashion optical is just a fantastic place, they have a big variety of glass to pick from I love the how the employees are very kind and handle every situation very professionally.

Ma
Review №48

Love it here. Everyone is so super friendly and helpful and there isn’t a long wait time . And my kids love coming here too.

Mr
Review №49

Joel is always helpful and very informative. Before going into get glasses my kids were so nervous but with him and his guidance he made the experience for us all very good. Along with the specials that were going on he told me about getting insurance. Well about 4 months into my daughter having her glasses I am so glad we got insurance because her glasses broke. Thank you Joel for her help and great customer service.

De
Review №50

They were great. The doctor was very kind and gentle. The technician Dianne that helped find the right frame for me was fantastic. Will definitely use them again.

Je
Review №51

I have been going to the Jensen Beach Cohens for 16 years, wont go anywhere else. Essentially because I always get 5 star service from Mario. I would wait just to have him help me, he could see my issue without words, and fix it. Dr Durante has kept my eyes in shape and they both go above and beyond. Thank You!

Li
Review №52

Thank You Billy!! Thank You for helping me with my frames and sunglass repair!! Great Job 😀😀

Ma
Review №53

Ive been a patient here for years and their incredible friendliness, professionalism, and honesty makes me feel confident in my choices every single time. The staff is knowledgeable and transparent about prices and procedures, the facility is always clean and feels of high quality, and the location is convenient to make a day out of my visit. I completely recommend this location

Ro
Review №54

I had a problem with the way my glasses fit me. I bought them at Cohen’s four years ago. Anthony Hickman did a great job in adjusting my glasses to fit me better. Anthony has great attention to detail to make sure my glasses fit me perfectly.

Ju
Review №55

Since I started to go to Cohen i always feel like it’s the best customer service ever. Romario is very professional and always make sure his customers are well satisfied. Actually I’m due to set an appointment to check my eyes. I will recommend Cohen to anyone.

Ma
Review №56

Ive been coming here forever and there is so much life. Its not like a regular office that youre treated like a patient. Here, youre greeted from beginning to end. Everyone is so friendly, even under the stress of the business, you see the work they do. You can tell the owners are dedicated to what they do. Honestly this practice is a blessing to the town. God bless you all at Cohens and may your business thrive as much as it deserves!

Ki
Review №57

Bella was amazing with my 6 y/o. It was her first visit and she was a bit scared going in but Bella made her comfortable and the exam went very smoothly. The staff are all friendly and professional. In and out in under an hour.

T.
Review №58

Dr Durante asked me how did I hear about Cohens and he was blown away by my answer. I told him that I first visited Cohens in 1988 and he said that was the first year that they were open and my last visit was Oct 2012. He then said, I looked a lot different back then! I said, we both did...were talking 32yrs ago(24yrs old then) now Im sporting a chin with black and white hairs with 6 kids and 10 grands! I love this place! Very courteous and informative staff tempered with professionalism! The young man Mario was very helpful with my selection of glasses as well. Thanks to all who steered me in the right direction while I was there! Thanks Dr. DKindest RegardsTerry G. Palmer

Fo
Review №59

The absolutely worst place on the Treasure Coast to get glasses.I ordered new frames about a month-and-a-half ago. Every time I called no one knew what was going on. And then I started getting the excuse that the frame tech wasnt in and they would have that person call back, which they never did. And then I would call and started getting the excuse that they were on back order. Never an offer to do something for me, just the same line as if it was the first time I called. I finally demanded a refund. No apologies, no effort to make this customer feel as though my business is appreciated. It obviously isnt.

Cr
Review №60

Please dont waste your money here. Dr. Durante has got to be the most unprofessional doctor Ive ever met he is always groaning and when you talk to him he always responds rudely! I was being super polite, but judging from another review it may appears i was being prejudiced by Dr. Durante due to my ethnicity as well. The rest of the staff seems ok compared to Dr. Durante but they arent the most polite. They also charged more than the upfront price by more than triple.

Re
Review №61

We come here in three generations now! Always the best customer service, recommendations and selection to choose from. Thank you , Cohens! I would highly recommend. It has a special personal approach along with optical needs!

Ta
Review №62

Cohen’s is the only place I will ever go for my glasses. You are greeted by the wonderful polite employees who always give exceptional customer service. Romario is the best he is very knowledgeable and helpful and makes the process very easy. My entire family goes to Cohen’s and I highly recommend them you won’t be disappointed.

Al
Review №63

I went to cohens optical and spoke to Stephen Fish, he was amazing. He answered all my questions I had about all the glasses I was interested in. He helped me choose the right ones for me and my personality. He checked me in efficiently and I was in and out in a timely manner all due to Stephen Fish. Best customer service I’ve seen in a very long time.

La
Review №64

I had Such a bitter sweet experience. I like the great selection of glasses and the fact I usually always get an appointment when needed. I have had assistance from the Associate, Romario who helped me find the perfect frames. He listened to the details of my preferences and was very patient with me. I must say, Because of Romarios expertise, I am finally an owner of prescription Sunglasses. I asked him about it because I wasnt sure if it was for me and he explained & showed my options. Listen, I was sold on a cute pair of stylish frames.

Ne
Review №65

I had a wonderful experience at Cohen’s! Romario was very helpful and made the process EXTREMELY easy. He gave such great explanations of the different lenses and frames and I was sold! The service was superb! I’ll be back!

De
Review №66

Mario was my customer service rep at Cohen’s Fashion Optical. It was my first time being there for eye exam. When it came time to choose and fit for glasses, Mario went above and beyond making sure I was satisfied and I was not pressured or rushed. My experience with Mario was so exceptional that I wouldn’t go anywhere else.

Av
Review №67

He’s amazing. Caring and understanding! The best eye doctor I’ve been too!!

de
Review №68

Found Cohens on Google search about VSP vision plan places in Jensen Beach, Florida.. My sunglasses broke, and the business is located just inside the mall. The exam was free, fast, and every worker was welcoming. Romario was very helpful and courteous. He knew just what I needed & got glasses picked out for me fast. Even though I live in west Michigan, I am planning to go to this business yearly!

Jo
Review №69

Extremely Pleased! Quinn rocks!

E
Review №70

Everyone was so friendly, caring and knowledgeable throughout my whole appt. I will definitely be going back.

st
Review №71

Have went to Cohen several times over past 5 years. Wife and I have had eye exams and bought glasses 4 or 5 times and found Dr. D and staff to be very pleasant. Unfortunately the last two times I had exam and ordered glasses there were problems when I picked up glasses. First time they were sent back because apparently the prescription was not what the doctor had written and I had to wait another 2 weeks to get correct glasses. This time I was told they would be ready in 7-10 days and after 15 days I called and they were done. Again wrong prescription and glasses were useless. Will not go back.

Bo
Review №72

I moved to Port St. Pic is five years ago. Our granddaughter referred us to Cohen. Our experience with your staff has always been professional. However, you have one staff member that stands out from the rest with customers service, appearance, professionalism and leadership. Ramerio !!

re
Review №73

I went to a different place before coming to Cohens and it was awful . My experience at Cohens from the appointment making to the picking up of my glasses was AWESOME! The staff was efficient and friendly and very informative. This will be my eyeglass place to go! Upon picking up my glasses Dianne helped me with my pickup and she was a breathe of fresh air, so kind and made me feel at such ease! Stupendous!

ca
Review №74

Not Happy at All Way to Expensive. No Follow up at all with they customers just take your money Never check back with you like other places to see how your doing. Was Referred by a friend what a Big Disappointment that was. Move here from Orlando. Would not Recommend to any one else or return.

Me
Review №75

Makayla, Mike and Of course Anthony another visit another great experience I just truely love this place, other businesses need to take a page from their play book they know what customer service is and means 10 🌟

Ka
Review №76

I was assisted by Crystal at the new St.Lucie Cohen’s Fashion Optical front deck position . Crystal excels with her customer service charm and knowledge of helping with needs of all clients . I have been going to Cohen’s Fashion Optical at the Treasure Coast mall since 2004 and very happy that Dr. Durante has opened up another center in St Lucie West which is closer to my home . I was very delighted when I was helped by Dr. Durante’s son Dr.DanielDurante for my eye exam . My experience was a five star and I couldn’t be happier for the overall care I received. Thank you , Kathy Norton

Lo
Review №77

Purchased glasses here a few years ago, customer service has declined since. Sit on hold for 10 minutes when I call to then have an employee refuse to take the time to look up an old record for me and suggest I leave a number for a call back at some time in the future.

Ad
Review №78

Cohens is busy but completely worth the wait. I have never had a dr pay so much attention to my eye ,very thorough. The technicians and everyone outside of the drs room were very pleasant . At different point 5 different people came up to me and my son to make sure we were doing ok. 3 of them offered him lollipops which he was so excited. They told me more than 2 weeks to get my glasses,but I received a call that they were finished in exactly a week. I will continue to come here from now on

Li
Review №79

Ive been to many opticals and this is one of the nicest ones Ive gone too. The The girls at check in are really nice and polite and the doctors and technicians were just as nice. Will definitely be going back!

Vi
Review №80

I have been a client of Dr Durante for a year now. I will say, this company provides the best customer service by far! Joy (who works in the contact lens department) and Romario (who helped me with my prescription glasses) are absolutely incredible! Their customer service went above and beyond. They are extremely helpful and friendly! FIVE STARS ALL THE WAY!!! I definitely recommend Cohen’s Optical to everyone!!

An
Review №81

Great service Everybody especially the technician Dennis... they went out of his way to satisfy my needs is the first time I’m wearing glasses ..... the front counter .....Ariana great service to ...... I recommend them.. my wife go there and my three daughters ...

Am
Review №82

Absolutely the best service ever ! Romario knows exactly what I’m looking for and always goes the extra mile to make sure I’m satisfied. Ana also makes the experience a pleasure by making sure my whole family is tested promptly and our orders come in on time. Highly recommend. Ask for Romario and Ana ! You won’t be disappointed!

Ju
Review №83

Very friendly and helpful staff, I recommend Romario! He’s always looking out for your best interest and the best deal possible. He truly cares for the customer.

Ma
Review №84

Update 1:45PM. This office responded to my review faster than it took me to complete my appointment. Nice try. But this was my SECOND time waiting almost an hour to complete a scheduled appointment. If this office is helping that many people, and emergencies do occur, perhaps they should get off Google review and manage their staff time better. 1:20. Rude, abrasive, demeaning. Do NOT waste your time here. Dr. Durante has lost his mind, and I was not impressed with junior, either. They are overbooked. Appointment at 12pm, it is now 12:43pm. And I am here because the prescription is wrong. Sad. This was a good business, not now. Slipshod. The receptionists are unflappable, !! (“70 year olds do not take good pictures”. A direct quote to me. Lololololololol. I need glasses, I have emerging cataracts but 3 months ago my photos required mild sharpening. With their new prescription I have to use Lightroom clarity AND sharpening on every picture.). 🤦‍♀️

Ju
Review №85

If you would like a nice, trashy feel , with assistants smelling like smoke, no social distancing, packed with people and when its time to check out, they say your insurance is invalid after they talked to the Insurance company and received an authorization number, then this is the place for you.Lets not talk about the rudeness of the employees too, which their management supports and defends.Apparently the copay from insurance is just not enough for them and they need the extra money by saying your VSP insurance invalid (which it is not) have to pay more.At least the Doctor is good

je
Review №86

This place is great! Very attentive to your needs and informative. Joel was great and made sure I was taken well care of.

Sc
Review №87

I have been a patient for over 30 years. I’ve been okay with Dr. Durante’s extremely rude attitude as his staff tends to do quality work. However, I was incredibly shocked to see at least five employees, including some “doctors”, not wearing masks during a pandemic.I really wish I could go back 30 years and help put someone else’s kids through college. Although some staff does good work, the overall atmosphere in this place is not friendly at all. Avoid at all costs, unless you prefer to be treated like a customer instead of a patient.

Jo
Review №88

Really splendid service, very detailed consult, they were jammed packed but moving easy.Will be going back soon.Brian (Manager) super outstanding service...!!

ro
Review №89

My visit to Cohen’s for an eye test was pleasant and I was certainly amazed at the service. On of the employees, Romario, helped me while shopping and showed great patience as well.

Ma
Review №90

The eye exam was free due to i dont have insurance and i Purchased 2 pairs of nice eyeglasses very happy thank you so much for your help

di
Review №91

This has been the most comfortable I have ever felt in my entire 15 years of wearing glasses! Romario is a walking encyclopedia when it comes to prescription glasses! You are a gentleman and a scholar and I thank you very much for your expertise! As long as Romario is working at the store I will forever be a customer! Keep up the good work!

Al
Review №92

Joel helped me fix my glasses after I got into a car accident and my glasses frames became loose and would fall off my face. I didn’t realize how easy they would be to fix or I would have done it a lot sooner. He was a lot of help and it didn’t take long at all. He got it done before I went into my eye appointment!

Jo
Review №93

I have been going to Cohen Optical for years and never have had one complaint. They project great customer service and always have great quality product. Combined the two which totals an awesome experience. I will not be looking anywhere else for eye care. I highly recommend Cohen.

So
Review №94

I came in to Cohen’s looking for new frames as my eye doctor did not have frames I liked. I came here as my insurance let me know that they were an in-network provider. When I was there, they did not want to work with me and my insurance. I was informed by my insurance provider that they just had to call it in to get an authorization. The employees of Cohen’s said that they do not do that. I ended up going to Optical World, also in the mall, where they did call my insurance, got an authorization in less than 5 minutes, and got me going with much more professionalism.

He
Review №95

I was pleased to find such a large selection of pretty frames. I walked out with two pair for my different moods and fashion. Thanks Dr. Durante!

No
Review №96

Mario always provides exceptional customer service. Very attentive and informative. Great asset to the company

Jo
Review №97

Great prices around town. Great selection of frames to choose from and great customer service from the staff. Doctors are great and I never had a problem with my prescription. I would recommend Dr Durante.

Br
Review №98

Ive been a customer of Dr Durantes for over 20 years. The staff is always pleasant and professional and the doctor is incredible. I highly recommend.

Ba
Review №99

Absolutely the BEST service I have ever received! Adam was so helpful with finding the best glasses to fit me!!!! Dr.durantee was very helpful as well!HIGHLY RECOMMEND

Jo
Review №100

..have to say, the only reason my wife and myself continue going here for our glasses is impeccable customer service by one of the optical technicians, Romario...the place is usually packed but worth the wait.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:3468 NW Federal Hwy, Jensen Beach, FL 34957, United States
  • Site:https://www.drdurante.com/
  • Phone:+1 772-692-2020
Categories
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:12–5pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • LGBTQ-friendly:Yes
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