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Brooks Rehabilitation - Northside
1034 Dunn Ave, Jacksonville, FL 32218, United States
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Comments
Tu
Review №1

Unbelievable experience! Appointment was at 7:00 am, took a day off from work for this appointment, arrived at 6:50, checked in at 7:00, receptionist told me I didn’t have an appointment because I was not on her schedule-all while spelling my name incorrectly. Finished the check in process at 7:15, paid my co-pay, just for her to tell me at 7:30 that my therapist has not shown up and they have no idea where she is but they are trying to locate her now. At 7:45, I was asked if I would like to reschedule, now why would I want to reschedule when I took the day off for this appointment. What I am going to do is get me another appointment with a different rehabilitation organization this is definitely unacceptable.

Ji
Review №2

Therapist were very courteous and professional and informative with answer to my questions......thank you

Da
Review №3

Very nice people.Friendly to be around. Really helps with therapy. Wouldnt go anywhere else.

Er
Review №4

Very friendly and professional staff.

Fr
Review №5

Rude, unprofessional and discourteous to patients and those aiding patients.

Information
3 Photos
5 Comments
3.9 Rating
  • Address:1034 Dunn Ave, Jacksonville, FL 32218, United States
  • Site:https://brooksrehab.org/locations/northside/
  • Phone:+1 904-757-1782
Categories
  • Rehabilitation center
  • Physical therapy clinic
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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