Unbelievable experience! Appointment was at 7:00 am, took a day off from work for this appointment, arrived at 6:50, checked in at 7:00, receptionist told me I didn’t have an appointment because I was not on her schedule-all while spelling my name incorrectly. Finished the check in process at 7:15, paid my co-pay, just for her to tell me at 7:30 that my therapist has not shown up and they have no idea where she is but they are trying to locate her now. At 7:45, I was asked if I would like to reschedule, now why would I want to reschedule when I took the day off for this appointment. What I am going to do is get me another appointment with a different rehabilitation organization this is definitely unacceptable.
Therapist were very courteous and professional and informative with answer to my questions......thank you
Very nice people.Friendly to be around. Really helps with therapy. Wouldnt go anywhere else.
Very friendly and professional staff.
Rude, unprofessional and discourteous to patients and those aiding patients.