We were told he was the best. Scheduled my dad for simple cataract surgery. I flew in from out of town to be here to help with the surgery. On the day of surgery they took labs to check electrolytes levels. We were told they couldn’t do the surgery because his levels were too high and that we should go to dialysis. Dialysis said to go to ER based on numbers reported. Dr. Shetty, prior to us leaving, said that he or his partner could do the surgery the next day if all gets resolved. Turns out the labs were taken incorrectly using the same blood sample for the two tests done. So my dad went to the hospital and incurred additional medical expenses for no reason. Dr. Shetty’s staff said they wouldn’t put him on the schedule till receiving discharge papers from hospital. We coordinated with all doctors and nurses to get that done. Shetty’s staff placed us on the schedule. One hour before we were scheduled to arrive Dr. Shetty inexplicably went back on what was said and cancelled the surgery. His staff wasn’t even entirely sure of the reason. We heard perhaps he didn’t want to be “rushed” for this delayed surgery and that he wanted to have another appt before scheduling surgery. That’s not at all what was said just one day prior. If he was going to proceed in wanting another appt first then that should’ve been said when we left the center. My dad went two days without food based on representation made by Dr. Shetty and because of the errors made by his staff. It’s been a horrible experience and not all how you treat patients. I have wasted money and time coming down here for this comedy of errors.UPDATE 6/16/21: Dr. Shetty reached out to us today and was very upset at my review. He indicated that my father was admitted to the hospital due to abnormal reading in EKG and that my father would need cardiology clearance before proceeding to surgery. I can totally understand that however this was the first time that was ever communicated. Had that been communicated perhaps things would’ve been different. You can’t expect to put people on the schedule then cancel ONE hour before and have them not react. Especially when there was clearly an issue with their procedures for lab tests that diminished our confidence. A staff member apologized for that mishap but Dr. Shetty didn’t seem to want to acknowledge that. The only indication for the cancellation given was that Dr. Shetty wanted to see him in the office before scheduling surgery. If we needed cardiology clearance why wasn’t that the reason given? Going to Shetty’s office doesn’t resolve that issue. He was very rude to me on the phone indicating that it was common sense to know that. He would ask me a question and not let me finish the answer. I asked him multiple times to let me finish my answer to his questions but he would NOT stop talking. He would not let my mother finish her answers either. He indicated I was trying to have it accommodate my schedule. The only thing I was trying to do is get it done as a scheduled to not leave my mother alone in Florida to care for my dad after surgery. She was terrified about it. Of course I want my father to be safe and had things been communicated clearly then we wouldn’t have an issue. My father’s nephrologist indicated the lab test done at the surgery center was complete nonsense. I pointed out that someone at the surgery center should’ve known something was off with the levels indicated from the lab tests as all hospital personnel indicated my father would be dead if they were that high. He was awake, coherent and had no trouble breathing. But again I kept being interrupted while making that point. Additionally, following the phone conversation we contacted the hospital and the reason for admission given was the electrolyte level. The hospital did not indicate it was due to anything with his heart. The electrolyte level used for admission was not anywhere near what tests at the surgery center showed. In the end, we mutually agreed to seek another provider.

Dr Shetty is awesome! He took the time to explain my diagnosis and took extra care to ensure I was fully informed. Great office staff as well!

One of the best in Nation! I am now 20/20 from seeing double last year. Results are fantastic & follow-ups are thorough and detailed.

It is a real pleasure to have Dr. Rajesh Shetty and his team of professionals take care of your eyes. You always know that you are in Good Hands.

Outstanding patient experience. Dr. Shetty explained my situation and treatment plan perfectly!

My wife has been a patient of Dr. Shetty over 12 years. She has always had very positive experiences with Dr. Shetty from previous experiences. Yesterday, receiving cataract sugery with Dr. Shetty at Southpoint Surgery Center was also a positive experience including exceptional professionals and friendly staff. Follow-up visit from surgery today at Lake Mead was somewhat disappointing with an unfriendly office staff member who abruptly responded to a simple question regarding Care Credit stating with a curt answer that she had already shared that information with her. My wife had to cancel surgery 6 months ago as her Mom was in Hospice and maybe she answered question at that time. Kind customer service requires same effort as a curt answer. Overall, todays office visit rated as average. Thanks

Dr. Shetty and his staff are the best in Ponte Vedra! His demeanor and patience is amazing. He answers all your questions and explains every inch of the surgery to a tee. His staff is exceptional, warm, friendly and efficient.

Dr. Shetty is very personable and takes his time answering questions I have. He’s up on the latest treatment of eye problems and also knowledgeable on research about supplements for eye health, etc. I highly recommend Dr Shetty.

Dr. Shetty is an incredible eye surgeon. Robert Grano

Dr. Shetty, his fellow doctors, and his Staff have my complete confidence. I trust them with my vision. I thank them for my sight.

Dr. Shetty helped me to feel secure regarding eye surgery. He does not mind questions and is willing to discuss your situation with you. He has a great staff.

I was comfortable and I confident in what Dr. Shetty explained about my problem and future treatment. He is professional but friendly.

An outstanding physician is every way. I couldnt be more pleased with my care and results.

A leader in his field. Knowledgeable to the max. Able to give a complete assessment of all the pros and cons.

The best! Eye doc for 18 years for me...best care possible.

Dr. Shetty was absolutely amazing! He took the time to explain all of my options and gave me hope that no other doctor has been able to do. He treated me as an individual patient rather than just another person with Glaucoma. In the 30 years that I’ve had this disease I came out of this ONE appointment with more knowledge than ever before.

My husband uses Dr. Shetty and he is very happy with his experience with his office. I am Thankful for him because he has given us a lot of confidence that my husband will be able to see so much better. If you have any eye problems Dr. Shetty is the Best of the Best

Dr. Shetty is humble but he’s the best! He really cares and is happy to share his knowledge with you. I’ve learned so much about my eyes! From glaucoma to cataract surgery and vision correction, Florida Eye Surgeons has the skill, equipment, and is the place to go! All of the staff’s been great.

Staff is friendly. Knowledgeable. Makes your appt as pleasant as possible.

Dr Shetty is the best! I switched to Florida Eye Specialists a couple years ago and have not been disappointed. I’ve gotten exams here that I didn’t get at the other place. Dr Shetty, as busy as he is, always takes the time to talk to me about my eye issues (I have glaucoma) and explain procedures, my progress and future plans and tests to me. I came to him by recommendation of a neighbor and am extremely happy with the care I receive here.

Dr. Shettys office was clean and comfortable. The staff was courteous, and professional. My appointment time was accurate for the initial patient vitals to be acquired. Dr. Shetty was delayed by an earlier patient. His time with me was very informative. His earlier procedure improved my vision dramatically.

I have just completed the first round of cataract surgery (right eye) and everything went as was explained. Dr. Shetty and his staff were very helpful and always professional. Left eye next week.

Dr. Shetty literally saved my eyesight. He recognized glaucoma early on and has been treating me for years. My eye pressure is stable and the eyedrops he prescribed have made my lashes thick and long! We like to find the positive in everything. :-)

Ive been seeing Dr. Shetty for 8 years now, and hes always friendly and professional, as well as helpful. I appreciate his expertise and insights.

Amazing ,have never felt more at ease and confident .Dr...Shetty treated me like I was his very own mother.

Dr. Shetty has been my eye doctor since 2007 and always have taken good care of my eyes , he is very trusting,Knowledgeable, caring , dedicated, and always have a listening ear. I feel I can trust and depend on his course of treatment anytime.

I am very pleased with the outcome of my cataract surgery by Dr. Shetty. I lost my eye shield during my post op visit and Dr. Shettys staff was very helpful in getting a replacement for me. Thank you

Dr. Shetty examined me and patiently explained how I could help my dry eyes. He also told me more about my growing cataracts. I found his staff to be very thorough with the tasks they do before his examination.

Very detailed and super great Dr. Extremely personable, did diagnose my issue...

Dr. Shetty saved me from going blind! He removed my cataracts and did so with great bedside manner and professionalism. There is nothing he could have done better!!

Excellent and beyond!!!! 20/20 vision just like when I was YOUNG!! He’s a very talented suergon with a great bedside manner!!! Love everything about Shetty and his “A” team!! Very grateful!!!!!

Dr Shetty is an excellent Ophthalmologist!! Very knowledgeable and thorough.

I had a question i posted on the portal after my visit at 2pmand i was surprised that Dr Shetty himself called me at home at 6.30pmafter his long day at office and explained me and reassured me about my concern. This shows how particular he is to check the portal and call the patient back the same day to allay his concernThis goes beyond his call of dutyravi goyal MD

When it comes to your eyes, Dr. Shetty and his team can do it all. Excellent service and staff. I wouldnt trust anyone else in Florida.

I find Dr. Shetty to be the very best! Whenever I need something done, I always go to Dr. Shetty. He has always gone beyond the expected, when it comes to my eye care.

Dr Rajesh Shetty one of the best opthamologist I know of, always concerned about his patients I think I met him over 10 years ago at the Mayo clinic in JacksonvilleHes an Terrific dr.I trust him and very comfortable around him he saved my right eye, if you ever need a great ophthalmologist contact Dr. Shetty hes the best he is an awesome dr. what a God-sent Dr. You can always depend onDr. ShettySincerely Doris Sheppard-Smith

Dr. Shetty has provided excellent care in successfully treating my glaucoma and successful completion of cataract surgery over the past 8 years.

It was awesome experience,Very efficient. And was on my way after 30 min.

Great experience. Dr Shetty was upfront about what was necessary for my eyecare. Took the stress i was holding in away.

Dr. Shetty is a very experienced Ohpthalmologist, specialized in Cataract Surgery. He did give me the best of care with my recent cataract surgeries for both oy my eyes, two weeks apart each, at Southpoint Surgery Center in Jacksonville.I really appreciate his tender loving care to meand my family during pre-op, opreration, and post-op care.Thank you Dr. Shetty,Lan Huynh

I would like to preface this review by saying it is very rare for me to be inspired to write a review. A service or product needs to be either really horrible or especially outstanding for me to be motivated. I can easily say that my experiences with Dr. Shetty and Florida Eye Specialists have been truly outstanding in all respects.I was looking for a Doctor with vitality and experiences who is well credentialed, current with the technology, and who has a passion for his/her profession. In checking out all choices within a reasonable distance, I chose Dr. Shetty and am very glad I did. He also spent time with me and is friendly and personable.The staff at Florida Eye is also very well trained, professional, friendly, and efficient. I remember Tonya and CJ being particularly helpful that way, but everyone I encountered there was like that. Quality ownership is reflected in the staff I believe.I had two cataracts extracted with lens replacements, and had almost zero discomfort and a very rapid recovery. My cataracts were bad. They were very dense and I had very little vision. I felt very confident going in knowing that I would be well taken care of. I’m really happy to have 20/20 vision restored to me.

Dr. Raj Shetty treated me this week for a severe corneal abrasion to the eye. My experience with him and his staff was absolutely five stars. When my family and friends need an ophthalmologist, I will be recommending that they see Dr. Shetty! Thanks Dr. Shetty!!!

The best. none better,

Excellent service and friendly, competent staff.

Dr. Shetty made my 86 year old eyes 20/20