BEWARE!!: If you are shipping with little ones near closing time, 7 minutes prior to closing they turn ALL their lights OFF. If you have the misfortune to be in a fitting room surrounded by mountains of other shoppers try-ons, not only is it impossible to see which items you brought in with you, but no one will care when your FOUR YEAR OLD starts crying very loudly because the fitting room suddenly went completely dark. No warning. No flickering the lights to warn. Just dark. When you go cash out and request to speak with the manager, not only will she blame Corporate stating they have it in a timer and she cant do anything about it, but definitely keep your eyes on the cashier while she tries to charge you twice on multiple items while youre speaking with said manager. Horrible experience is an understatement. As multiple others have pointed out, their items ARE overpriced - even if broken, stained, missing pieces, etc... HORRIBLE. For a Corporation to treat their praying customers with such disregard for safety as to literally leave them in the dark, surprised they havent had any injury suits yet.

Staff doesnt like to work. Manager is rude. Called ahead asked if they had any shelfs and manager said they had a ton of them I asked if they could give me a brief description of any of it. they said no they were so busy. I got there they had no shelves and everybody except for the young girl was hanging out laughing and talking not doing anything in the back while the one girl was running around doing everything. I watched somebody stand at the cash register for 15 minutes before anyone even acknowledged that someone would be out to help. they price things as if theyre brand new. No exaggeration. Everything is pretty much a rip off. all their clothes is worn and tattered and got hair all over it. Its just an absolute waste of time. Its not even a real Goodwill.

Goodwill in other areas still organize clothes by general size, they do not in ENC it is over priced...somethings cost more than if you bought new.

Smaller goodwill but really cute stuff...

Love the selection. Clothes sorted by color not size, but still fairly easy to sort through them.

Pretty good prices compared to other thrift stores in Jacksonville. Clean changing rooms and some gems can be found

Ive found beautiful and unique clothing here. The store has a variety of items, well stocked wall to wall (and even more in the storage room). Its one of my favorite places to go with my elderly relatives. I was disappointed to find that the price signs that once hung above specific clothing/shoes/misc. merchandise has been removed and only 1 small sign by the checkout table wall reveals the pricey goods. I have to give 3 stars today because whenever I went to checkout the other day, a cashier was nowhere to be found. I waited nearly 5 minutes and another lady had got in line. It wasnt until there were 2 of us waiting that a cashier slowly walked up. It should be an urgency to help customers. I purchased 3 articles of clothing, 1 blouse that had a bronze metallic material, 1 black sweater with rainbow glitter and a white sparkly suit coat. My total was $14 for just 3 items. It seems very over priced for a thrift store. I recommend Rainbow clothing beside the old Walmart for $3 items on clearance, brand new!

Small place but conveniently place on the main road. I dropped off bags of clothes and picked up some yarn.

Nice people. Prices just to high for many items. Twice Ive found salt n pepper sets from family dollar marked $1 for the set but gfc trying to sell for $2. Come on guys. Why would I pay double the price. The price needs to be more realistic on many items.

I went there to find jeans for work as i have a job where i get extremely dirty. I was able to find 5+ pairs in good condition, at an extremely fair price especially for the brands. The employees were helpful and friendly. The store was very clean and clothes were well organized which kept my search quick and simple. I will definitely return and i do recommend.

Plenty of stuff for the thrifty.

Low prices on some clothes.I just feel like they charge to much for clothes and other items that got donated to them!

This is probably the best maintained goodwill store I have ever been in. The place was well maintained and the racks were not overflowing or completely covered in discarded clothes. The prices are unbelievably good. I would highly recommend this place to anyone on a tight budget or anyone trying to save money.

Store was large, nicely spaced and was very well organized. I was mainly looking for furniture pieces but there wasnt much to choose from. However, they had just sold a large amount to a lady before me. I am sure there will be more to come in.This was my first visit here and I will come back.

Just went in to take a quick look to see if anything caught my eye. Plenty of things did but when looking at the prices... NO! The prices are way to high for 2nd hand and they’re condition. You wouldn’t pay that at a yard sale so why would you pay it at a thrift store. Finders Keepers thrift store is far better in prices and you always know the people there are kind and helpful. Every time I walk into this Goodwill that isn’t so good I am reminded why I stayed away so long.

Reasonably priced normal thrift store. I went in and found some cool chairs that went perfectly with a table I recently purchased elsewhere. After lugging them up the the counter I read the sign that said Cash Only. I asked an employee to hold them and she said no problem but only for about ten minutes because things sell fast. I took them to the back room for her.That was fine with me, I ran over to the bank where there was a line at the ATM, so I was maybe a little over ten minutes, went back to the stores. The employee directed me to the back room, I grabbed the chairs, and went to the checkout desk. A man in front of me turned around and asked the employee working are those my chairs? I told him no, Ive had them on hold for a few minutes while I went to get cash. Turns out he did too. He had already paid for them, and the woman at the cash register was taking his side on this, so I wasnt going to fight it. Apparently the chairs had been a set of four, they had accidentally sold the other two, and he had renegotiated the price for them already. I was angry, but fine, he could have them, not his fault. I realize its a thrift store and that things are cheap and sell quickly, but if youre going to run a business, run the damn business correctly. The past hour of absolute wasting my time from the time I walked in to start looking to the time I finish this review is why shopping non the internet is going to run the places out of business. Id rather spend my money not talking to anyone and getting my order the next day than dealing with people who cant run a business. Disappointed that I left the house today - wont be back.

Very good deals. Good used condition

Not bad, nice staff, decent prices. It could use some TLC, more shelving, and better organization.

I cannot believe that with all the money they are making off of stuff that is donated. For something that was donated and you are making nothing but 100% profit! You should have sales and help out some People who need the help. IT WAS TRULY HORRIBLE TO SEE EMPLOYEES THROWING MERCHANDISE THAT IS PERFECTLY GOOD AND COULD BE MARKED DOWN ON SALE OR DONATED. THEY WHERE BREAKING DISHES AND DECORATIVE ITEMS. THIS ITEMS SHOULD HAVE BEEN GIVEN TO SHELTERS AND OTHER NONPROFIT ORGANIZATIONS. I.E. WOMENS SHELTERS AND THE HOMELESS. SLIGHTLY DISAPPOINTED! LOVE LOVE LOVE THE HARD WORKING EMPLOYEES!

Found some really nice clothing here! The staff is nice. Check them out

I loved the selection, but it could be a bit more organized... Some things I purchased werent on the chart... A couple of things were in the wrong bin, but overall if youre looking to save money and youre like me with more than one child, THIS IS THE PLACE TO BE!

For people leaving negative review -- its not an upscale boutique! Its a thrift store. Get real. Youre not going to experience soft music, friendly customer service, spotless fitting rooms, AND good prices on clean clothing. You have to hunt for the bargains.

Over charged me on alot of items I always shop here but no more they charge me twice as much for a toy and clothing the price said $4.48 and she charged me 8.44$ like she did it on purpose because who would write 4.48 backwards then she charged me extra for tang tops that was from the bin as blouses I officially will not be going to this goodwill no more over priced and tried to charge me extra wish I could put a picture of the price and receipt but i cant

This is like a lesser goodwill. Not sure if its a NC thing or just a Jacksonville thing. Clothes a plenty but not much else. Mens clothes were organized by colors instead of size...thats odd to me. I guess people take their donations elsewhere in Jacksonville bc this was a let down.

Overpriced items. Found a weight vest beat up asked how much it was...they wanted $50!! Cashier gave me attitude and seemed angry to have to keep ringing people out. Anyways, this vest is brand new at Walmart for $29. Dont donate your items, theyll just over price it to skim off the top.

Really good prices on pretty much everything. Store is well maintained. Huge selection of clothes. Only accepts cash or check though. Also, no shopping carts, which is a bummer.

Pretty good fines, would be better is the pricing for some of the things were lower.

Great customer service and really great clothes. I love goodwill and this particular location has a much wider selection in comparison to New Bern.

Easy drop off access. Store seems well organized. Lots of merchandise to sort through.

This is my favorite goodwill! They always have a huge variety and an insane amount of great stuff in the bins.

I was at the Onslow County Landfill on Meadowview Drive, Jacksonville, NC at approximately 09:45 on the morning of June 10, 2016. I was unloading trash, and beside me was a Goodwill truck, the driver also disposing of unwanted items. I am an elderly gentleman, and I was struggling with a rater heavy item. I politely got the Goodwill drivers attention, and politely asked if he might be able to give me some assistance. His response was that he was too busy and that he was on the clock. As near as I can determine, the truck number was #643, and it also had a sticker on the door which read Coastal Partnership with the number 4724 on it. Over the years, I have donated numerous items, year after year to Goodwill, never asking anything in return. Not even so much as a receipt for tax purposes. This driver was too busy to spare one minute of his time to assist an elderly man. Thanks to the attitude and actions of this one person, I assure you that Goodwill will NEVER receive ANYTHING from me again, to include anything good being said about them, and I intend to let everyone that I can know about this experience.

I was in the Jacksonville, NC Goodwill store. An elderly woman which appeared to be in her 70s /80s had been shopping. She had a full cart which was at her side as she sat in a chair. This was not a specially designated chair for trying on shoes as there were no specially designated chair/s for such a thing, nor was there any place specifically for patrons to simply have a seat. Inside or outside of the store. The only place was on the for sale furniture items. Sitting beside this aged woman was a man holding a baby. Samantha the store manager told both patrons they couldnt sit there and made them get up. My question is this... perhaps THEY WERE trying on shoes. PERHAPS they were contemplating furniture purchases? They couldnt sit. I registered this complaint with Aiden the store manager. Her explanation was this; do to the fact a child was on the furniture and a head board fell on her, for safety purposes sitting was prohibited. Why were other pieces of furniture set up in such a way to pose hazards? Today I was in the same store and one of the male workers, single handedly was moving a full size sofa out of the store by himself. Tall end up straight in the air. Yes he struggled. Yes it fell. Tell me that was safe. I went to the bathroom and they had a big bin and clothes rack in front of the door. Why? The lady told ME to be careful. Way to blame the customers for employee stumbling blocks.Besides the fact the store is nasty and dirty, items in there are broke, really really dirty and/or over priced. Two out of the three dressing rooms are tiny with chairs in there taking up 3/4 of the room to the point you cant get the door open or closed easily enough to get out in a hurry even if you had too! Moral is poor in there you can tell they hate their jobs.

Great selection of thrift items. Staff could be a little more friendly and helpful though

Lower your prices and clean your store...you might get more customers that will enjoy spending time and money there instead of the same 7 repeat customers...Take note

You simply must go often to find what you are looking for. Great prices.

You never know what kind of attitude youll find when you drop off items. Last weekend, there was a very kind man, but tonight there was an extremely rude woman. Similar to The Hem in Swansboro, they expect you to sort out like items. When Im decluttering, I dont split things up. If I do that, itll be harder for me to get rid of it. I know theyre volunteers so they dont get paid to be nice, but it would still be great if they could be! Ill stick to going the same distance to Morehead City where theyre friendly. I believe the shop is called Second Blessing.

Store is always filthy and dusty. Dressing rooms are so nasty with gum and what looks like feces all over the walls...Over priced on many items that you can buy brand new at the stores. Found many clothes in discount bin and when tried to pay for them they told me they were not suppose to be in that bin...and would not give them to me at the bin price. Called manager over and she said workers must have made a mistake and still would not budge on price! She was very rude to me! What happened to customer service?!?? These clothes were DONATED for heavens sake!! NEGATIVE STARS FOR THIS ESTABLISHMENT!!

Need more plus size clothes and separate area.

Great place to donate gently used items. Staff is always polite and helpful.

Meh not much on childrens clothing. Not a child friendly store. The clothes are not sized out. No plus size section. Fair selection if you have ALOT of time to dig.

Its a nice size store. Alot of nice things here, good variety.

1 of the 2 changing rooms smelled like someone changed a diaper in there and the other one was full of clothes. The selection of clothes was small and disorganized. The place just felt gross.

I use to love going here just to see what good deals I could find, (you know that old saying one mans trash is another mans treasure) well they think there stuff is lined with gold with the prices they are charging. Hello you are getting the stuff for free!

One of my favorite spots for work clothing. And a variety of other things.

Alot of nice clothes for good prices.

Staff sucks plain and simple not helpful at all. Wouldnt even get me someone I could talk to about a rip on a dress I wanted (that of course I was going to fix) but I felt the price should have been reduced or simply not sold at all.

Good place for used clothing, but not a lot of household goods.

Great prices on pre-owned clothes. Found several pieces of top brand names in like-new condition.

Overpriced, never have sales or discounts and the lady at the counter is really rude.

This is the worse store I have ever been in, in my entire adult life, it makes WalMart look like Macys. I went there a few days before christmas and what I saw and experienced there will hunt me for ever. When you first walk into the store all you see is filth, every where. The floors are cluttered with cloths hangers and debris. There are dust bunnies the size of rabbits under everything. Every knick knack in the store is cover in thick layers of dust and dirt, I doubt these items have ever been cleaned. Even the toys the children there were playing with, were just plain dirty. I would not be surprise if all of the kids I saw there woke up sick the next day. Then I walk over to the clothes rack, just too see and the first thing that hit was this stale, musty, rancid odor. As I pulled back the clothes I came upon this blue garment cover with this damp white residue, that smell like wet dog and dirty underwear. It was putrid, so I grabbed it and took it to the cashier, so I could let them know what I had found and to check the racks for other mildew item, before they have a chance to contaminate the other clothes on the rack. She was grateful but she said since the clothes are donated Goodwill is not responsible for the state of condition of any item in the store, it is sold as is. So what if someone gets sick I ask? All she did was shake her head and told me to complain to corporate. I know what that means having worked in retail for 6 years , so I said thank you and where can I wash my hands. She pointed towards the back. When I got there the sign said employees only, so I ask someone who was working in the back (without gloves or masks) if I could wash my hands, she said okay. When I open that door it was all I could do to keep my stomach from coming out of my mouth, the smell was so putrid so vile, that even the devil him self would have to say dam. The toilet was cover with urine and feces. It was on the floor and the walls. The sink was plastered blood and what look like chunks of vomit. I almost fainted, it took all my strength not to. I left the store as fast as I could, I barely made it to Mcdonalds next door to used their restroom, where I vomit for what seem like forever. This particular Goodwill store is not a blessing to the community, like so many are. This one is a curse, a disaster waiting to happen. If you care about your health and the health of your loves one, then I implore you Not! to Shop at this store. This store needs to be condemned and shut down ASAP. I feel so sorry for employees that have to work under those hellish conditions, no one deserves that. Do not shop at this store. Why? because they dont care about the community, they dont even care about their own employees, and they dont care about you. All they care about is the almighty dollar, so dont give them the satisfaction. There are other thrift stores other places to go. Please do not shop at this stop. Thank You

Rude.

Great thrift store you can spend hours shopping

Great prices but they only take cash

Prices on signs are not the price items are sold. They have an obscure sign at the front that says they have the right to individually price items. Highly unethical. These are given to them free and they choose a price.

Lots of variety, great prices, friendly staff

Not a lot of variety. Little pieces of hardlines. Mostly clothing

Good service and employees are helpful. The only issue I have is they will not take seats or cribs or beds.

Great place for nice clean kept clothes.

Too high priced and not nice at All

They do not take card, terribly inconvenient!!

Has nice things for cheap!

Crap, crap, and more overpriced crap. Did I mention its full of crap ?

Very pricey for donated items. Someone that needs to shop second hand could not afford to shop at the Goodwill in Jacksonville.

Im actually kind of offended with this place there was a lady that followed me through the store with my wife for a couple of hours like we were stealing things and at the end of our stay we paid for our items and left but we were treated poorly

They give a receipt for everything you donate.

Prices are reasonable on used clothes and used shoes

Clothes arent sized and other than clothes, there isnt much stock. Not to mention I saw one cashier and about 8 people in line.

Its really disgusting they charge so much for donated(free) clothes.its sad

Only cash or check payments. Kind of overpriced

Not anything like the thrift stores I was accustomed to in north Georgia.

Cash or check only. part outlet. no big sith, GFC on building.

Great selection of clothes

Ok ....not as a great variety as our store in Wisconsin.

Prices to high. Staff rude

Overpriced and Disorganized

Not sure they quite understand thrift means cheap prices

Love a thrift store @

Great place for good prices

Lots to choose from, great prices

Easy drop off

Clean and great prices

This store is awesome!!

Overpriced otems

Lots of clothes and kids toys

Great prices

Its a Thrift Store.

Cash or check only!

Good

Love

Looking for curtains

Yes

Cloths

The place was dirty, unkempt and just plain nasty. I’ve been to many Goodwill’s and this by far was the worst. Not sure what but something needs to be done about it. Where’s the management??