The very best place for all of your health and herbal needs i keep this place on speed dial in my phone its number 1

Awesome staff!! John is very knowledgeable and can answer your questions and concerns about any herbs needed for detoxification as well as diet needs. I love this place Ive been going here for years always a great shopping experience.

They are very knowledgeable friendly and helpful.

Extremely POOR customer service!! The owner allows his daughter to operate his business; she’s rude, doesn’t know how to relate to customers. She refused to give her name, the owner name, take my telephone number for a call back, provide her Dad the owner telephone number or give me an approximate wait time that her Dad was arriving to the store “he’s on his way” when asked for an ETA. She said no to calling for an ETA absolutely refused even after me explaining I have a doctor appointment. Totally unprofessional and unresponsive regarding a defective product resolution. She continues to point to a sheet of paper that states “ no refunds or exchanges”. Not hearing my question- what is your policy for defective products?We will never shop in the Diet Alert again; unable to get a resolution/assistance with a 169.00 item purchased even though the staff is aware of previous complaints and attempts made by other customers to return the item; other customers experiencing the same issues with the product.The store owner should reach out to the manufacture and return the product/inventory back as a defective shipment since all of the items received appear to be defective.Customer service is extremely important; a customer voice should be heard and empathy shown and a satisfactory resolution that puts the customer and the store back to its original financial status. The store doesn’t take a loss because they returned the defective item back to the manufacturer and the customer is restored or given at least a store credit to purchase the item once a new shipment arrives.Known as an even exchange for all parties and no robbery.

I always drive by this place. Today, curiosity got the best of me. Its NOT what I expected. That beingb said, Im glad I went in. Its sort of a new age spiritual store that also contains dietary supplements, detox drinks, candles, dry herbs, etc. The owner was extremely friendly. I bought some frankincense incense as well as some herbal tea. Will definitely go back. If youve been to Midnight Sun in 5 Points, its similar, but still very different.

I was in Jacksonville on business and had my checked bags pilfered, they took my black seed oil. I found this place and purchased a bottle, OMG! the strain of black seed oil here is superior to what i have found here in Texas. I found this store online and they do mail orders BINGO! i wont buy my oil from any place else. Good customer service, great staff, you got my business.

They have the best products for the right price , whether your looking to loose weight, or improve your health

The mans presentation was spot and he was very informative seems like he loves his job

Awesome staff & friendly. There to help every step of the way with whatever you need! An they have great discounts, sales & bonus items you get when buying most products. HUUUUGE Selection! They really got me out of a jam on short notice! Would recommend again & again, 5 star business!!

Each time Im in Jacksonville Florida from Birmingham Alabama I always stop in to shop here. The staff is awesome, friendly and the products are reasonably price. I will recommend to anyone.

Shout out to the MedicineMan 💪💯 he is always so polite and extremely helpful. Cant put a price on that wisdom!

Great place. I get everything i need for ANYTHING i need

Very nice people .help me i lot .my life change ..i lot ..for sure im going stop by .again..

Very nice place and owner

Guy was completely rude so unprofessional no customer service skills and im pretty sure he was the owner ...needless to say he lost out on a good sale.....his loss wouldnt recommend to anyone.....

Been dealing with a them since high school its been a while now since Ive been in there but still love this place and will continue to use them

Great place...luv Helen

Guy needs a reality check , maybe a customer service training course. PSA if you are not a people person dont work with the PUBLIC!!!!

The name is kinda miss leading. More like an herb store

A great place to shop

Needed to buy a few things , the guy treated us like we were going to mess up his store or going to steal something very sad that he is losing business thinking everyone coming in there is uneducated or a criminal .... a complete JERK

Awesome