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Cooper Family Dentistry
308 N James St, Jacksonville, AR 72076, United States
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Kr
Review №1

Dental procedures have always been an issue for me, but todays visit went really well. This was my first visit to Cooper Family Dentistry and everyone I encountered was great. My dental hygienist was very kind and explained everything as she went along. Provided a very through cleaning and great chair side manor. The dentist explained the next two procedures (crown and a filling) and why they are necessary.All and all I was pleased with my experience.

Re
Review №2

Southern Hospitality at its’ best! Phenomenal, hip and modern staff with genuine smiles and great personalities everywhere. Everything was explained to me step-by-step, and they discuss finances with you sweetly and responsibly yet directly. I’m scheduling my children and husband an appointment right now!

Ma
Review №3

Thanks to Mr. Batson he was so nice. An.Mrs.jen that’s what I call her she is so cool. I love the whole staff. I will for ever go there. Thanks u guys

sa
Review №4

Let’s just say I HATE anything to do with going to the dentist!! Ok, that being said I LOVE Cooper”s dental office.The staff is AMAZING!! The were patient with my anxiety, and explained everything as they went along. If you’re in need of dental care, Cooper”s is where it’s at ❤️😬🦷😁 Oh yeah and my teeth look incredible!!!

Ma
Review №5

Great service. I went on the wrong day but they were still able to see me. Dr. Cooper and Noel are very professional. I highly recommend them.

Ja
Review №6

My 8 year old daughter fears the dentist. However, today was an amazing, friendly and welcoming experience to help her face that fear. Staff, Dental assistant and Dentist were absolutely amazing with my daughter. She left with a handful of goodies and could not wait to come home and brush her teeth!! She even set a timer every night of the week to remind her to brush before bed. So this momma is super happy!! THANK Y’ALL for a great, smooth experience!!

Kr
Review №7

I haven’t been to the dentist in a few years and I’m new to this area! The staff and dentist were both friendly and helpful. Getting some fillings next week so setting up the appointment and the payment amount was all set and clear. No grey areas for the next visit and guessing what I’d be paying and all of that stuff. I was thankful for that. I got seen in my timeframe and the appointment wasn’t rushed. There was a little girl beside me freaking out and they also did very well with her.

De
Review №8

CFD was great! I had a unexpected issue that needed an emergency visit and I was lucky enough that they were able to schedule an appointment with me same-day. The first-time patient process was not too bad, only a few pages. Dr. Cooper and his team were able to diagnose my issue quickly and re-assure get me that the issue was not as severe as I thought. They had a coverage specialist review over my insurance with me and explain what all it would cover. I was also able to book another visit. I will be using them for here on out!

JO
Review №9

Came in to have my lower denture relined with a soft feline! Liz is great and very outgoing and pleasant lady! We love her! Her work is right every time! We have been with Cooper Family DENISTERY for a very long time and never have a bad experience!!!!

ch
Review №10

Everyone at Cooper Family dentistry is amazing! Our entire family uses Dr. Jordan Cooper and we just love him and his entire staff from Whitney who does our cleanings to Jennifer who takes care of us in the business office! They are all so nice and do an amazing job.

Ge
Review №11

Top notch group. My regular hygienist was out on maternity leave. Her substitute was outstanding! No pain, very light touch and I was out in record time. Give this lady a raise!

Ru
Review №12

Miss Whitney has always been AMAZING and sensitive to my needs in feeling comfortable with receiving dental services. I appreciate how thorough she is.

El
Review №13

People are really friendly. Dr. Montgomery is really nice. She makes you feel so comfortable. I will definitely recommend it to anybody

Sa
Review №14

They were very nice, polite and made my experience very “at ease” for me. I don’t really like the dentist lol but they made me not think about not liking the dentist so I wouldn’t be AS nervous.

Ka
Review №15

Got a cleaning done. The hygienist was super nice and very informative in how I could take care of my teeth better. Very gentle when cleaning my teeth. I am also looking into braces v.s. Invisalign and they told me prices and the time line of how long I’d require them. Very great team!

M
Review №16

The staff was very friendly, knowledgeable, and understanding. They looked into my request thoroughly and provided clear, concise information about a treatment plan moving forward.Ive been a patient of Cooper Family Dentistry since 2015 and can say the care has been consistent; the only change has been the upgrades to the facilities!

Jo
Review №17

Everything was A-OK. From the neat,clean waiting room to the receptionist to the Dentist ultimately to checkout. Would definitely recommend this place to anyone.

Be
Review №18

Everyone was so nice here. They were able to get me back as soon as I got there. Overall great experience!

Je
Review №19

Mrs Jennifer and Cooper Family dentistry is very nice and treats there patients with respect and explains everything to give you the best and reasonable options! Definitely recommend anyone to go there for your teeth!!!

Al
Review №20

I have not had dental insurance in years, so I was terrified about going to the dentist, afraid of what they might find. Olivia, my hygienist, was so gentle and sweet and reassuring! The technology they have negated the dreaded scraping of my teeth! I was pleasantly surprised. Almost like a spa day! lol

Da
Review №21

They are So Nice N Friendly. All have a Great Sense of Humor. Nothing but Fun times there. I Love It.

T'
Review №22

New to Cooper Family dentistry !! I had a broken tooth they was able to see me that next day. I was able to set an appointment for the next day for a root canal and crown, I was extremely scared. They assured me that it wouldn’t hurt and it didn’t hurt not one bit . They are caring and understanding. I recommend them 100% thank youu guys !!

Ti
Review №23

Always friendly! Great family company that hasn’t forgotten the individual patient after they’ve grown as a company.

Lo
Review №24

Best dentist experience ever!! The staff is so friendly. My hygienist Sarah was the absolute best!! She definitely got me in and out in a timely fashion, but was super thorough at the same time. I won’t be going anywhere else!

Ca
Review №25

Another “Good Visit” at the dentist🥰. Thank you Kelly…you keep my smile on 💯.

Ja
Review №26

I always have a great experience whenever I visit this dentist office. Everyone is always helpful and nice to the customers as expected. I will say that with each experience, its definitely gets better and better and I appreciate the service being provided.

Pi
Review №27

First time visiting Cooper Dentistry. I saw Dr Jones I believe. He and all the others working within the office were very nice, sincere and helpful. Office was very clean and very Covid Aware. Felt very safe there and they take my insurance! Which is awesome for me and others like me who literally just got’ real’ dental insurance this year. I’m am extremely happy and thankful for that. Very positive experience that I would recommend to others.

Ta
Review №28

Love them they are one of the best dental companies Ive seen and been with and will always be with them

Bo
Review №29

I always have anxiety before getting any dental work. Thank you Bethanie for taking the time to answer all my questions about the procedure beforehand. This helped me feel more comfortable with the procedure. I am very happy with the result. The crown looks great!

Ch
Review №30

This is a wonderful clinic. We have been going here since 1978 with Dr James Cooper and now we have Dr Jordan Cooper and he is working on our grown grandkids and looking forward to him with our great grandkids. Simply put, this clinic and staff are ones to go the distance with. They are wonderful.

Be
Review №31

I go every 4 months for cleaning by Kasey due to a gum disease. She does a very thorough job, which has allowed me to keep my own teeth. Kasey is proactive if she feels like I need something from the dentist, she alerts him. I have seen other hygenists but in my eyes Kasey is the best!!!

Kr
Review №32

This office is always awesome! Everyone is forever bringing their A GAME and they make a trip to the dentists office as pleasant as it can be! I have been a client here my whole life and wouldnt ever consider parting ways with Cooper Family Dentistry. I highly recommend Dr. Cooper and Dr. Jones along with their outstanding staff!

Da
Review №33

A no stress experience due to personel personalities. Excellent professional care with no false starts.

Ji
Review №34

My wife made me an appointment. Went in this morning, no body in the waiting room and the first thing said to me is “can you please grab a mask” from behind a glass divided room!Behind the glass and a few feet behind her were 2 gentlemen wearing masks either on their chin and under their nose!Then asked me to fill out a 5-6 page “new patient form” that asked for very sensitive information such as my SSN, Drivers License number, my wife’s SSN.Upon returning the form to the receptionist she called me back as I, at the time didn’t realize there several other pages.Went back took off my mask as again nobody around.The next 2 pages were all about how I was going to pay, insurance information, my responsibility to pay, their recourse if not paid etc.At that point I was thinking that if all they want is for me to conform, divulge personal information, and make me sign my life away with no recourse. I don’t need them there are plenty of decent dentists that would love my UNMASKED self!!As I brought back the clip board to the desk as I was leaving to find another dentist, before even handing it back... She insisted, “Sir, would you please put your mask back on!”.I just tossed it onto the counter, took the form and promptly ripped it up in front of her, unmasked, as I walked out the door.Conclusion: if you want to be treated as a person do yourself a favor and find another dentist

Cl
Review №35

I went in to get my wisdom teeth done. The staff was nice and friendly. Like family tbh. Great job yall. Yall helped me accomplish somethin

Th
Review №36

Really fast service, really good communication and made a plan on how to help my smile ! First visit n i loved it!!

Tr
Review №37

I was very highly satisfied with my visit at Cooper dentistry.. They were friendly informative and answered all of my questios. And set me up with a dental plan and future apts.. And over all will be cheaper than a local competitor ..Cooper is the best. Keep up the good work guys!

Du
Review №38

Staff is very polite and professional. Pretty large dental office with minimal wait.

Br
Review №39

Amazing place!!! Short lines and professionals who know what they’re doing. Only place I’ll use.

Se
Review №40

Great people, the doctor can move pretty quick sometimes and be in and out the door prior to asking for or answering questions.

Ma
Review №41

My dentist was on vacation and I was so grateful for the Cooper Family Dentist taking care of my problem on such a short notice so I can enjoy going on my vacation. Thanks again.

Si
Review №42

By far the worst experience I have ever had with staff at any medical facility! I spoke with the receptionist and she was very condescending and rude! Her tone was totally unprofessional! And when I asked to speak with someone else because of this, her tone and attitude thickened. She proceeded to tell me “They’re just going to tell you the same thing I’m telling you, I don’t see the point” then she followed that up by finally asking for my name! I immediately addressed her tone in a professional manner letting her know it was not okay and it lacked professionalism. I also reminded her that I asked to speak to someone else! She then took my name and number! I received a call and not only did they do exactly what she said they would do, they confirmed misinformation! Only to turnaround and apologize for the same misinformation once I reiterated my statement! It was not sincere, my issue was not addressed! All of this could have been avoided if she simply called with an open mind ready to hear my concerns. Instead I was called by someone with their mind totally made up before even hearing what I had to say! Someone more concerned with backing their colleague, than understanding a patient. Not only was I cutoff multiple times during this conversation, in a polite manner however there is nothing truly polite about being cutoff mid-conversation! The problem was never really acknowledged. The error was on their end and instead of taking accountability I was basically told in so many words, I should be more understanding of their situation, and technically it’s my fault! I would NOT recommend this company solely based on my experience with their frontline service! If this is how patients are treated with a simple scheduling error on their end, I can’t even imagine the treatment a medical emergency or medical error would result in!

Sh
Review №43

Today was a good day they gave me vital information

An
Review №44

Ive had issues with this place since Janurary. I came in for a filling (not on the tooth that I even came in for!!) and ended up having to get a root canal on it. My first permanent tooth didnt fit so it had to be redone. Got charged of course because they had to laser my gum. Its not my fault it didnt fit? I wore the temp and when it broke, I was told it was fine since I had a root canal. Whatever.. when my second permanent one didnt fit, they ground down my top tooth and of course the permanent crown. But my permanent crown looked like chewed up gum and even had a small hole. After three weeks of having it, it broke off into three pieces. Its disappointing how bad of service Ive had there because most of the people are nice. Im just tired of spending money on terrible quality. Its July. Im never going back again.

An
Review №45

Love Cooper Family Dentistry. All the staff are friendly. Hygienist Noelle is awesome very knowledgeable at her job and super friendly. Dr. Jordan Cooper is great dentist. Always pleasant experience for Dentistry using this facility.

DA
Review №46

What a great experience! The staff was wonderful and the dentist was awesome.

Ca
Review №47

My first time using them a very good experience.

Na
Review №48

This was my first appointment at this dentist and I had a very pleasant experience.

Pa
Review №49

Yeah, the experience today exceeded my expectations. Not being someone who looks forward to going to the dentist, (it had been longer than I’d like to admit) I was very pleased with the care I received. Dr. Cooper was very personable, the hygienist, Amber was amazing and to the admin staff I’m grateful. I actually feel comfortable moving toward to next time.

Sa
Review №50

I have been a patient at Cooper Family Clinic for well over 20 years. I trust no other dentist office but this office. Before you try the rest you need to try the BEST!!!

Al
Review №51

While getting my teeth cleaned, my baby was having a meltdown due to the tools being used. My hygienist was so patient and offered to put Cocomelon on the tv. While another hygienist tried to help us calm her, but she was not leaving my side. Thank you for working around my baby’s meltdown and giving her a toothbrush to chew on. My teeth feel good as new and she definitely loves her new toothbrush.

Pa
Review №52

Been going to Cooper Family dentistry in Jacksonville for over 15 years. Every time we go the dental work is very clean and professional. The insurance billing and payment process is simple and straightforward.

Mi
Review №53

Cooper Dentistry has been my familys Dentist of choice for quite a few years. After we moved from Jacksonville to Maumelle we have continued with Cooper Dentistry because of their great service and professional staff.

Jo
Review №54

100% feel like family here. Dr. Cooper is amazing at his job and always looking at ways to innovate. Extremely caring group of people. Shoutout to my hygienist Kelly!

Kr
Review №55

I adore Kelley, my hygienist! She is so sweet, I always look forward to catching up with her and my appointment always goes so smoothly!

Al
Review №56

They solved my problem instantly and took great care of me. I had to get a root canal and they made sure I didn’t feel too much pain! I am very appreciative of everyone in this establishment. I’ve had bad experiences with the dentist before, but everyone at Cooper family dentistry takes really good care of you! So happy to have found a dentist I’m comfortable with and that takes great care of people.

De
Review №57

I have been going to Cooper Dentistry since the 1970. They have always been professional and friendly. They make you feel like family they always talk w/you by name. I like all the workers there always meet a new friend. Debbie Gurlen

Ph
Review №58

Wonderful experience! Friendly staff, excellent hygienist, and Dr. Cooper is the absolute best!

Lo
Review №59

Woke up with a killer toothache! Like it hurt all the way to my brain!! I called Cooper & was so relieved to be worked in!! Sweet relief🙂The entire staff is so efficient and so determined to make the experience a good one, I may be over my dental anxiety!!Thank you to everyone there🙃

Ke
Review №60

Very friendly and got me in next day I recommend these guys if you’re looking for a new dentist.

Na
Review №61

I have confidence in their professional teamwork!

Ca
Review №62

I would not go to any other dental clinic in Arkansas. Great work and good atmosphere! Thank you to the“Cooper Family Dentistry Staff”💜

Pe
Review №63

Kelley cleaned my teeth and did a wonderful job. Dr. Cooper is an excellent dentist. I highly recommend Cooper Family Dentistry.

We
Review №64

Dr. Herring makes me feel comfortable and at ease when he works on me. Kristen the assistant was very sweet and gives great advice!

Rh
Review №65

I had to use the Cooper Family Dental to have a tooth surgically removed. I called them on a Wednesday and they got me in the very next day at 8:30 in the morning to remove it. I am going to be switching over to them for all my dental needs for me and my wife. I would highly recommend the Cooper Family Dental group for NY and all you dental needs. I cant praise them enough for the service I was given and the way I was treated.

Me
Review №66

I love Cooper Family Dentistry they friendly and nice and Ive been with Thai dentistry for a long time thank you all keep up the good work.

Je
Review №67

Went for an implant consult. Was pleased with how informative it was .

Co
Review №68

Sarah was very patient and thorough withanswering my questions and the detailing and the cleaning of my teeth. She is amazing! Thank you Sarah! See you in six months!

Ma
Review №69

Excellent pediatric care. Always makes the kids feel safe and integrated into their care.

Wi
Review №70

Great prompt didn’t have to wait to get seen. Everyone is friendly would recommend.to family and friends

Da
Review №71

Had my semi annual cleaning. Kelly did a great job and had a great experience.

Ze
Review №72

I was treated with special consideration and concern. Great atmosphere!

Am
Review №73

This was my first time coming here and I am impressed! Will keep an update after getting other work done.

Sa
Review №74

Cooper dentistry was caring and compassionate from the moment I got back there- listening to my every concern and answering with every option we had- explaining procedures and outcomes according to my personal assessment.I feel that they have kind hearts and will help me however they can.Thank you to Jordan for being honest and helping me to understand- fully, whats ahead.

Ke
Review №75

Very pleased with the extra & considerate care.

Ki
Review №76

Great cleaning today at CFD as usual. Ive been a patient of Jordan Cooper for about 5 years, and he and his team have given me a smile to be proud of.

Be
Review №77

My hygienist, Sarah, was friendly, competent, and professional. Dr Jones was friendly and helpful and willing to work with my schedule. Logistically, it was only a week wait for my appointment and a wait of less than 5 minutes from the time I had my Covid screening to the time I was escorted back by my hygienist.Yes I would recommend Cooper Dental Office😎

Me
Review №78

Everyone was so nice, it was my first visit and they were all very helpful and personable. I was nervous going in but they made me feel at ease. Would definitely recommend. Everything was very quick and efficient.

Ma
Review №79

They were amazing with Lexi. She loved the surgeon. He took extra gentle care with her. She is very anxious with any type of dental procedure. He made sure she stayed calm and as relaxed as possible. She wants to use Cooper Dental as her dentist all the time.

D
Review №80

They were very professional, helpful and did a great job with my kids teeth

An
Review №81

Well this was my First time goin to see Dr Cooper and staff very professional and Clean I love there energy they took care of me and we discussed my Dental Work I’m gonna need done also last but not least Mr Cooper is very very Handsome lol a young Dentist

Da
Review №82

I used to go to Dr. Wilkerson here in Jacksonville. Hes sent me to his referred surgens for a few of my internal teeth for years. All of my experiences have made me feel safe and at home and leaving them didnt change any aspect when comming to COOPER FAMILY DENTISTRY. I went there today for a porcelain installation and during it I had the BEST time with young Jostenlyn. I hope thats her name!!! Im bad with names 🤭 Thank you Cooper Family Dentistry!!!

Li
Review №83

First of all I love going to Cooper Family Dentistry the staff are great always sweet and cheerful. Dr. Cooper work is awesome believe me when I say he can give you a beautiful smile I love his work wouldnt change anything.🥰🦷🦷Thanks Dr. Cooper and staff!!

De
Review №84

I went there and everybody was so polite they made me feel at home had my teeth cleaned and they took their time to do a very good job my teeth felt and looked so much better thanks Cooper Cleaners

Mo
Review №85

The staff was really nice as well as Dr.Coopper . Such a clean facility.

Re
Review №86

This was my first time going to the dentist in a few years. I was very nervous, but everyone was super friendly! Kelly did an amazing job and I’m looking forward to seeing her again for my regular cleanings! Dr. Jones was great as well!

Sy
Review №87

Jennifer, Liz and the staff are genuine. And really care so much..I appreciate you all..thank you ❤

Ro
Review №88

This is the best dentist office. Very nice people and Dr. Jones was excellent. Nearly painless journey for getting my dentures. Recommend them highly.Rodney Loftis

Ma
Review №89

I love the staff at Cooper Dentistry, it is always a pleasant experience on every visit.

Be
Review №90

They did a great job😁

De
Review №91

Excellent care and customer friendly.

Ke
Review №92

The hygienist I had today was so complimentary of the care I’ve taken of my teeth!! Everyone at Cooper is wonderful and Dr. Herring is a WHOLE NUT!!!! 😂😂😂

Jo
Review №93

Awesome dentist office awesome dentist everything is perfect there!

Vi
Review №94

Amber was well taken Care of she appreciates the way they kept checking on her and making sure she was ok

Be
Review №95

The only thing I didnt like was having to wear a mask.

Ca
Review №96

Love going to Dr. Cooper and his crew!! Everyone is so friendly and helpful!!! Love my girls!!!

Ge
Review №97

Very good if you can call a visit to the dentist as a good experience. Staff is friendly and they are very professional. I would recommend them for all your dental needs!

is
Review №98

I have severe dental anxiety this place was amazing very understanding.

Ch
Review №99

Kelley was very pleasant and did a great job. Dr. Jordan was also very kind & pleasant. I highly recommend them.

Tr
Review №100

Very professional and they got a couple of opinions on what to do with my situation before proceeding.

Information
33 Photos
100 Comments
4.9 Rating
  • Address:308 N James St, Jacksonville, AR 72076, United States
  • Site:https://www.coopersmiles.com/?utm_source=ExtNet&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 501-436-0355
Categories
  • Cosmetic dentist
  • Dentist
  • Dental hygienist
  • Dental implants periodontist
  • Denture care center
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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