This place just gets it. Ive been to several hospitals in the Texas Medical Center and by far, Patients are TREATED better by the Staff. Everyone here seems to want to help. No arrogance, no talking down to ya...just professionals doing good work.Special shout out to the ladies working in the Walter Tower 3, Pre-op area today. They are fantastic!

This Hospital required me to leave the room at 8:00 pm where my daughter has been in induced labor since last night. They allowed her husband to stay with her but I am sitting in a cold waiting room at 11:00 pm instead of being with my only daughter while she is in labor with her fifth child. I dont want to leave her here as anything could happen with her and the baby.In the room was a nice comfortable recliner and a sofa where I could have rested after driving more than 200 miles to be here with her. I dont call this hospitality or family friendly. On the other hand I thought the staff was very professional and courteous and helpful in every way.

Very skilled and knowledgeable doctors.However, whats the point of having online booking systems on the main website that does not accurately portray the availability of the doctor? Far too many times Ive tried to book with a provider and the office never follows up with me, and I end up calling them anyways and they clearly ever have even received my booking request.

My father was admitted to “the best hospital” in Houston, Tx. With “not to brag” leading medicine on September 13th as a Covid patient. He arrived with 89 finger monitor levels and by the time he was admitted he had dropped to 86. It was his 8th day of Covid. We asked for monoclonal antibodies and they said my dad was too old (59) to qualify as a candidate. As the days progressed my dear father had a rollercoaster nightmare health wise. Some days better than others. From starting in the intermediate care unit, to being moved to the intensive care unit, then being intubated and finally losing his battle to Covid (and in my opinion the doctors) on October 8th. The physicians would suggest different options such as the ECMO machine, a tracheostomy, even lung transplant all to eventually saying your father isn’t a candidate, because this or that. For all those processes my father needed to be in a more adequate health (mainly his oxygenation as nothing else was wrong with him other than severe lung damage). I’m very upset at the fact doctors didn’t act when it was the right time. The days he had good oxygen. The days he could’ve handled any of the procedures they themselves suggested. The worse was when we had a conference with them over the phone (a day before his passing) and one of the involved said, “that’s irrelevant now” as cold hearted as can be. One of my father’s doctor was so arrogant and kept repeating, “not to brag, but we are the leading hospital and people come to us to learn from us” and repeated that several times. This conversation was recorded by us by the way. We are so disappointed with this hospital as we know they could’ve done more to save my father’s life. They said, we saw progress some days and thought he would get better, yet also mentioned with Covid you never know. Exactly why they should’ve acted at the right time and didn’t.

Husband had a liver transplant. Saved his life. Best of the best are there. If it can be done, they will do it.

The Good: nurses were effective and helpful if not always attentive.The Bad: care, empathy, professionalism, food, responsiveness, communication, follow-up…. Basically everything but the nurses.My 80 year old mother, with a paralyzed arm, was admitted to Methodist after falling and breaking 3 ribs. The nurses were excellent. The doctor she was assigned never even called to update us or provide a diagnosis. I finally tracked him down two days later after making numerous called to figure out who he even was. My mother, who could not even get out of bed a walk without someone holding her up was seen by a PR who recommended she be discharged the day after she was admitted even though the cart stated she had high blood pressure as well as the fractures. Pain management was prescribed but wholly inadequate and it took multiple contacts and complaints to get her even slightly comfortable. She was full discharged after 3 days (I expected that they would have to keep her a minim of a week simple because she could not use the bathroom without aid). She was don’t home with a handful of Tylenol 3s that won’t last until she can even see her doctor in 4 days.The communication, care, discharge procedures, and concern for her needs was a joke. While my mother can be stubborn, the nurses did an excellent job but I am furious at the treatment she revived by the rest of the staff. She is in pain and suffering and I have been unable to reach anyone who could help me. Everyone is either sorry but unable to help or unable to be contacted. The level of care at Methodist is offensive.

Father went there for heart failure. The swelling in his leg from the heart failure caused a blister which popped while in the hospital. They sent him home with an infected leg after taking days to figure out what to do about it. No antibiotics were administered for the infection. A wound care specialist visited my father at home and was shocked at the condition of his leg and that they sent him home that way. If he loses the leg or dies from this I will be suing. DO NOT GO HERE. They are just itching to get you in and get you out, healed or not.**Edit**The wound care specialist could SMELL the infection the moment she entered the house. She took pictures and gave the information to my fathers PCP who immediately had my father admitted into another hospital for treatment of the leg. I am appalled that this hospital would discharge my father with a wound in that condition.

Its a hospital...who loves going to the hospital? 😂 They treated my loved one OK. I do have a couple of complaints as a concerned family member, but not worth posting here or giving low marks. My loved was was taken care of and we all felt safe and attended to while we were there.

I gave birth to my daughter here on August 31.2021 I was a little nervous about this hospital off of reading reviews but I completely had a amazing experience in the labor & delivery as well in the postpartum unit all of the nurses doctors we absolutely amazing they listened to my concerns and followed along with my birth plan as much as they could my baby is almost 2 months now and I still look back and wish I could go back to this day!😢

First of all, I havent been here except parking outside. I had a family member here. The doctors and God did some miraculous work.Now, the bad stuff. Parking is off the charts, too high. Due to the hours youre allowed to visit it could cost parking fees three times a day. Id truly like to know where Valet parks.Covid-19 is still on high alert so they limit visitors to one plus a chaplain.

My 5-star review is strictly for two nurses in Labor and Delivery:Courtney Brown & Laura Reyes are two of the most kind, caring, amazing RN’s a patient can have. My heart absolutely broke the day I delivered my tiny little baby girl before she was old enough to survive. It was the worst moment of my entire life and I have never felt pain so deep. Courtney & Laura were two nurses that took care of me and treated me as if I were family to them. I will always remember how the both of them made me feel while I was there when I think of this very hard outcome for my husband and I. Thank you both for not only being so amazing to me, but thank you also for acknowledging my baby girls name every time you walked into the room. Thank you both for showing me that she mattered even to you.As far as the hospital alone goes, I would give you a 0-star review for firing employees who refuse the covid vaccine. What a disgusting and despicable act and shame on the hospital for doing something so sick and controlling. To anyone who has been fired or will be.... just remember, God is in control, and He will provide for every single person who gets let go of because of this twisted policy.

I wonder if they can be sued for claiming to be Methodist and lose any non-profit exemption.

Nurses NOT attentive. Doctors misdiagnose here often. Be aware!

Went on a Monday for my pre op labs and had surgery on following Friday. 2 days after surgery had Covid. Feel pretty sure I picked this up in the pre op lab waiting room as there were at least 50 people in that waiting room. We never go anywhere that crowded and Im pretty much a home body at this point as I work from home. Next time I go to this medical facility I will be sure to wear an N95 mask.

How is it that the Soros Octopus Syndicate can human hunt with Queen Beatrix? Hang out with Bill Gates, Fauci, WEF, Erdogan of Al Qaeda and ISIS, then decide our medical future? Hello Agenda 2030 cant wait for you to kill everyone off over 72 with your predatory vaccines. We lived a good life. 👍

My dad was in ICU unit May 2021 and I was not allow to go inside to visit him. Only when he had died 3-4 hrs then I was allow inside, talk to him when he can no longer hear, held his cold hand when he can no longer feel me. Prior to his death, the doctors rudely kept asking me to seek hospice and pull the plug so the death count doesn’t go into their record I guess. My aunty is a doctor as well and she told me to tell them to keep trying for my dad. Then when passed from dialysis failure yet they claim cause of death from covid 19. This is a heartless hospital please seek care elsewhere.

Fired all the nurses and now its impossible to get in and be seen in any reasonable time. Sure would be nice to have those nurses back.Get woke, go broke seems very real here.

You fire people for not getting the vaccine. I am still fighting this president forcing people (defended this country against tyrants such as Biden). I would never visit your hospital for medical care-you have submitted to this vaccine that is not approved by the FDA-you are putting peoples health at risk for political reasons. ZERO STARS FOR YOUR INTEGRITY.

What kind of Christian Hospital puts more faith in a vaccine. Than in God

Cant get the information desk at a major hospital to answer the phone? What a joke.

I got my appendectomy here and their whole staff was so kind and welcoming. Best experience at a hospital I’ve ever had. Everything was fast and they knew what they were doing. Even the new residents did great.

My dad is in the Walter tower, on the neurological floor. The staff is unbelievably friendly, and the care is beyond excellent. Theyre taking great care of my mom who is staying in the room with him, I wouldnt want my parents to be anywhere else.

Im sitting in the waiting area in extreme pain was in a wheelchair because the other chairs was uncomfortable the XRay technician was so nice This Rude Perhaps RN black with twist braids came and took my chair very rudely. I pray that she learns etiquette care for others i am still in the waiting area in pain

They were pretty rude and both times we called they hung up on us after taking half of our information. And the sound and they are speaking super low and we can’t hear anything. Bad service

Trash doesnt answer the phones when insurance calls

The staff there is really an warn and they make you feel comfortable being there

Horrible experience. I went for a blood clot to get a ultrasound and they wanted me to wait 7 hours for a 3 min procedure. Horrible service go somewhere else.

My body, my choice. Something you did not understand. Fired un-vaxed nurses, now cant find any.

As if hospitals arent bad enough with horrible service and employees that are complacent, this one will put your health and life second to political correctness. The employees here care about a paycheck only and really have no clue how to care for a patient. They are rude and lie alot with little communication. Do not go here do not pay any bill you may have there they charge 300.00 just so a DR can walk into your room and charge 400.00 to Leave their card just because its their turn on duty.

Horrible hospital! Look how they treat their employees. Really sad.

I was hospitalized at the Sugarland Hospital. Everyone was very nice, helpful and attentive. When I say Rudy in Maintenance was the bomb - thats no understatement. After being summoned by the very nice nurse, he expeditiously came to my room and turned off a very loud air vac system that was driving me bonkers. He was so nice and polite. He saved my sanity. Thanks Rudy! Wishing you all the best life offers.

Thanks to Houston Methodist, I have a top notch team of specialists and easy to schedule services for my complex medical condition. I love this system and I continue to see my doctors here even though I moved out of state. Worth the traveling!

I receive phenomenal care here. Dr. Maddox is an amazingly thorough, patient and knowledgeable doctor. All of the staff is usually very friendly and they make it easy to get in and see specialists when needed.

The worst hospital experience Ive ever had. No cleaning at all. There were cockroaches inside.

This is without a doubt the finest facility in Texas .The staff is amazing , so kind and extremely professional .Each and every visit I have had was great from admission to discharge .The skill of both the doctors , nursing staff as well as anesthesia is top notch .If I can help it I’ll never go elsewhere.

This is the worse I have ever seen in my life I have been in ER for 17 hrs I know you not suppose to say never but I promise you I will never come here again and by the way Im still waiting!!

On 2/07/2021 I received my 1st covid vaccination at The Woodlands location. I was so impressed with how smooth and week organized this was. I never took a step or made a move without someone being there to guide me, beefier I even had to ask. I cant say enough good, or praise everyone involved enough and commend Methodist for such a superb operation.

Maryann the nurse on the 11th floor is very unprofessional and rude if your gonna have an attitude because you have to do your job then quit

I just had my coronavirus vaccine at Houston Methodist in the Woodlands. It was the most efficient, streamlined, friendly experience I’ve ever had at any hospital. They were very well organized with people along the way to tell you where to go. I waited only one minute after arriving to get my shot. They watched over me for 15 minutes then I was free to leave.

Horrible place! Shouldnt be forcing employees to get a vaccine and if they dont, theyre fired. Hope this place is sued 100s of thousands for each employee thwt lost their job, if not millions

My 85 year old father in law had surgery at Houston Methodist Hospital downtown during the pandemic and everyone there was very nice & helpful during his stay. He staid in the new Walter Tower building which is new and state of the art! We were very happy with the service there but the discharge process took some extra time.

They are one of the worse hospitals I’ve seen. The staff are unprofessional and are terribly trained. They give you medicine that doesn’t work and has no effect on you. Some of the medicine has even made me worse than how I was originally feeling. In the emergency room department they answer the phone then tell you to wait; one time I even waited approximately 1 hour and they still had me on hold. And the cherry on top once I got a room a couple of hours later they released me; even though I told them I wasn’t feeling good they just prescribed some pain killers to me; I could’ve went to my local Walmart and got better medicine there. They saw the condition I was in and Ignored it, until it got worse then they gave me some medicine. I would’ve been fine if they just gave me medicine for my problem the first time they saw it. It was like a five year old was checking me; just a terrible visit.

Disgusting hospital run by horrible people. I pray to the Lord this hospital loses every lawsuit against it for the last of its living days

I’ve had several orthopedic surgeries, but this is the first one through Houston Methodist in The Woodlands. I would highly recommend this location for physical therapy, especially noting my therapist, Claudia, who is amazing! She’s knowledgeable, professional, encouraging, caring and very easy to talk to. My favorite therapist I’ve ever had and will be requesting her for my husband after his surgery next month! Thank you Claudia for helping me gain my strength and walk again!

My husband has had numerous surgeries at Methodist and had to stay overnight. Every time I stayed in the room with him and was very comfortable on the daybed that is in the room and the staff were ALL so nice to me and took excellent care of my husband! We will not be going to any other hospital as long as we live in Houston!

They were very eager to help make sure they find out what was wrong with you kept you comfortable explained everything to you as they were going along and got you out pretty quick

Was here for 4 hours for a strep throat and COVID test

For the last 10+ years my mother has been helped by Methodist nurses and doctors. She was a transplant recipient. We got an extra 10 years with her. Everyone at the hospital as always been so kind, from the people in cafeteria, to the people who helped her shower when she wasn’t able. I want to give a huge thanks for Dr. Beinart (I might have spelled it wrong) he was her cancer doctor and went above and beyond as her doctor. I want to also thank her transplant team. I can’t thank Methodist enough. She found a good hard fight though and passed away yesterday morning. In loving memory of Debra “Debbie” S Gross

We are made to get here at the crack of dawn before the units even open for surgery. Which means we have to wait even longer before we are seen. More information is given for Covid than even for my husbands surgery. We had an extremely long drive to get here and had to leave at 3 am.I am stuck waiting here for my husband to get out of surgery. Because leaving and getting back in through all the screening is insane.I’m waiting in the waiting room and I am exhausted from work. I take my jacket and lean against the chair on the floor so I can maybe nap before I have to make the drive back home. I’m told i have to get up and sit in a chair because me being on the floor is unsanitary and don’t need to be down there. She rudely scoffs at me and walks off. Number one the only person that needs to worry of it’s sanitary or not is me since I was the one on the floor in a clean carpeted outpatient waiting room for Ear Nose and Throat patients. Not the ER. Not a place full of sick contagious people.To be talked to and scoffed at when that child that calls herself a woman acts like she knows best for me is absolutely ridiculous.If you have employees that think they are above compassionate human interaction then you might do some better training.

My mom need to be admitted for an overwhelming infection and has been saying in a bed in the hall for about 14 hours now. She has dementia and when my sister dared to raise concerts for lack of care addressing my mother’s draining wound she was kicked out. We have received no information about my mom’s status, test results, a plan or anything. Don’t send your precious family members to Methodist Woodlands. Worst care ever and that comes from a nurse daughter!

The hospital ranked the lowest hospital in the United States! Look it up, for yourself! The United States!!! That should tell you to stay away from their hospital!

Has been at hospital for the whole day today. Spent half of time at ER. The team of doctors, nurses, & staffs are knowledgeable and super friendly which made my day went by easier.Today I was back to HM for outpatient treatment. The staffs at outpatient center really make me feel like a home since walking in. Will be back for several more times.

Great cultural great values great hospital

I had surgery in June 2020 and stayed overnight at the hospital. Everything went well, from my first doctors visit to pre-op /post-op care. I appreciated the extra measures the hospital had taken to ensure my safety. My room on the 12th floor of Fondren far exceeded my expectation. It was spacious and cozy like a hotel suite!From the bottom of my heart, Id like to thank my surgeon Dr. Aparna Kamat for her empathy and expertise, and all my care takers who were attentive to my needs during my stay!

It’s one of the best Hospital at Houston. You get here Professionalisms , services, confortable, attention and capacity

Seventh and eighth floor hospital I have the worst nursing staff noncompliant to patients needs they just sit around and talk to each other all day 45 minutes my dad had a call but no one responded until we called the hospital direct and told them to go into the room awful people trying to kill people at this hospital

Never stand with forcing employees to take a non FDA approved vaccine they should be ashamed

Excellent care, my stay on the 8 th floor was second to none, the staff is solid gold, made my stay very comfortable, I would go back if neededThank You Methodist

This hospital saved my husbands life! After spending 9 days in another hospital that just put a bandaid on the problem I brought him to Houston Methodist. Within 24 hours of arriving they had already found what the issue was and had him in surgery to correct it! My family is beyond thankful for this facility and the wonderful staff here.

This place is terrible! In 2014 was stuck in Dunn Tower for two weeks post AVR surgery. Night crew and weekend crews were horrible. I see it hasnt gotten any better. My heartfelt suggestion: Avoid this hospital if at all possible! Seriously

Only have horrible things to say about this place. Nurses check on you every 4-5 hours if that, Not to mention I was not on a machine, so if something happened to me, they would of found my body hours later. When I ordered food they lost my orders! Yes orders with a S! So I wouldn’t get food for HOURS!! I felt worst inside the hospital than I did at home... maybe because I know I wouldn’t be left to die at home. They discharged me with my temperature being 100.8 that morning. Today is day 16 that iv had a fever! I went back to the urgent care for him to tell me that it’s good that I have a fever because that means my body is fighting off something.... I’m no doctor but I can get payed to tell people that too because it’s common sense! What is my body fighting off? That’s your job! So with all that being said, if I don’t wake up tomorrow, I blame methodist hospital

The firing of your former Director of Cooperate Risk is inexcusable and unacceptable.

I have been in the newer Walter toweron the 20th floor for 7 days. The best staff & surgeons in the country. Had my right upper lung lobe removed. Room are large & spacious. Large screen TV & super clean.

Back in 2004 I was hospitalized for a month and it was a horror story. Overdosed with way too many drugs. Horrible doctors and some nurses. I would have given 1 star. However, these days I have to give them 5 stars (my experiences) it has gotten SO much better. Friendly doctors and nurses. They respected my wishes when it came to medical care, medical or anything else I needed. Kudos on the amazing improvements. This will be my main hospital if I need there services again.

My husband, a registered nurse was admitted for a medical emergency. He received excellent care in Jones Tower floor nine. Every nurse and patient care assistant were stellar and Im so appreciative of their genuine care for his well-being.I am only giving 3 stars due to the troubling filth in his room. It seemed that only the trash bags were changed, and the bed linens. The restroom hadnt been cleaned, the floors were filthy. There was a milk carton spilled under the chair and sticky substance on the floor. Very troubling since were in the midst of a pandemic. There was hair on the bed, sink was nasty, and the shower filled with hairballs.I brought cleaning supplies on day 1 and cleaned so that we didnt end up with the virus from contact in the room. Housekeeping came to the room on the 1st night after the nurse called. She apologized and cleaned the shower and bathroom. However, she didnt clean any surfaces, floor was still nasty. They apparently only dry mop and never move the furniture to clean properly. We love the medical care at Methodist, but improvement is needed with basic cleaning. Lives are at stake!!!

Well we have finally had it with Methodist. We have been going since 2010. It surly has gone down hill. Cant ever get billing right! Some of the doctors there are under the impression they are better than their patients. Its almost like they just dont care.Such a shame was a nice place not any more it is all about money not care!

On July 22,2020 I ended up here I was feeling so bad all the nurses and doctors are awesome everyone there was so so super nice they got me a room and I just relaxed I only was there 5 hours. My nurse Kelly was wonderful and wanna thank doctor Yen-Ten Christian wonderful place Ill go back whenever Im sick

Terrible nurses. Doctor didnt know anything and referred me to another dr. When I went for that appointment I wasnt allowed in because I am disabled and need my helper with me but you arent allowed to have anyone with you. These folks are just as bad as memorial hermann but at least memorial has drs that know what theyre doing. Try St. Lukes.

I love this place! All of my doctors are informative and caring. The mychart app is easy to use too.

Fake commercials pretending they are here for you bs. Ive been waiting six months for a simple breathing test. If I could give them zero stars I would.

Right now...Houston Methodist, is fabulous. Dr Reyes was straight forward and friendly,fist bumped every time he came in the room...listen and considered everything I had to say. The food was ok,kinda bland. Nutritionist recognized I wasnt eating all of the food cause the meds was messing with my taste buds, so she send up Boost everyday afterwards.

I just want to say thank you so much babes!!!!! Everyone was amazing, nice, and made you feel the most comfortable you could be😊❤ I highly recommend this place to anyone.

Wonderful in every way!

Welcome to Houston! staff at Methodist is nice, friendly, and helpful but for a hospital, I would expect better pest control measures to keep things sanitary especially when on one of the highest floors of the building.

This is the worst care I have seen. The first admission my father had in early March was bad, and this is much worse. We had no choice but to bring him back because of his doctor, but since we have been here in the ED has was placed on a bloody gurney, left in a hallway for 3 hours, and now we are in a turf war between departments. In the meantime my dad is sitting in an ED room waiting on a determination if he needs surgery and no one seems to care. This was all pre-arranged and yet we still sit 7.5 hours with no answers at all. And Methodist states they are leading medicine? Seriously?

Beware! Rip-off!I got an allergic reaction because I was bitten by fire ants (nothing too serious). Because it was a Sunday I went to the emergency room and gave them my insurance information (big mistake) and they gave me about 5 pills, made me wait for about 1 hour, and then they discharged me with a few papers.About a month later I got 2 bills that I had to pay for almost $700 each!!! Thats almost $1400!!!Now Im all in and cant avoid this bill because thats the price they gave to my insurance company and if I dont pay it its affecting my credit.They clearly inflated the price by a ridiculous amount!Lesson: Ask for the price up-front, dont give them your insurance information unless the treatment is expensive (like surgery) or you have a very low insurance deductible plan, or find somewhere else.

If you value your health, find another hospital

I stayed at Methodist two weeks ago and the care and attention I received was absolutely wonderful!! From all the medical personnel across the board, the treatment they gave me was absolutely great! It was so good that I did not want to go home! If i could give them 6 stars I would. Houston Methodist is by far the best hospital!!

I have been in the medical field for over 20 years. I’ve been to Methodist numerous times and have usually been impressed by the care they provide. However this last time, my father was sent to the new tower that they just completely building. It was a terrible experience.The staff was poorly organized and poorly trained. Many of the new nurses were incapable of caring for my father because he was a tall and large man. They often required my help.The staff were not attentive and took forever for them to answer the call light. Most of them did not know what was going on with my father’s plan of care and I had to inform him on numerous issues.I honestly would think twice about sending my parents or coming myself to this hospital. I was not impressed and greatly disappointed with the level of care that they provided. They have a reputation for providing some of the best care, but on this occasion they failed epically.

Best Hospital In the World.Amazing staff. Amazing healthcare.So extremely thankful for this place.

Poor Covid-19 precautions in the ER. It was crowded and people were coughing. On the upside, staff were competent and helpful.

I have enjoyed each and every experience Ive had with this hospital. The last time I went was this last weekend. I was helped by Jason Knight, the medical director for the emergency department, for the majority of my visit. He is a truly amazing person and even though I received an unfavorable diagnosis, he was so supportive and helpful with my questions and concerns. He shows continued support, even after my visit.

I cant say enough about how caring the staff is on Main Level 7! From all the caring doctors like Dr Edgwim, Dr Ankoma-sey Dr. Nguyen and Dr Bryant to all of the amazing nursing staff on this floor AJ, Joe, Francis, Stephanie, Malia, and so many more! Thank you for making me so comfortable! I hope that I recieve a survey!

December 13th in Walter tower a maid had stolen my dads phone, they made an excuse where “oh it goes to a warehouse” and you won’t get it back in two weeks, my sick dad lost 10000 on his phone through his cash app and gotten hacked by everything, I would advice to not let lose or bring your cell phone into this hospital you can’t trust no one they are liars, for those who have cash app and had lost their phone plz be aware of this cash app name “$JayDog3300” his name is Jason Williams

The WORST HOSPITAL EVER! I WISH I CAN GIVE LESS THAN 1 STAR!!!I came to check up on my abs on August 24th, 2020. I made an appointment only via Zocdoc, and expect everything will go well. I have to wait nearly 1 hour 20 minutes for the doctor to come out. THE DOCTOR NAME UMAH, MARGARET EKENMA LITERALLY NOT HELPING ME ANYTHING. The staff also. I dont understand how the service here can be ranked high on the Houston Hospital list. They said they will give me my prescription on the same day but I never received anything. Moreover, the hospital is forcing you just paid the bills without working on customer service. I could say that this hospital has nothing more than a clean, lightning room, but not helping you with anything else, especially your health.Dont go here, wasting time and money.

The attention received by Drs and nurses in quite good, they were very polite and caring for my daughter. But it was terribly disorganized: we were transferred from another clinic for an acute apendicitis, surgery should be done asap and mu daughter was kept waiting in admission desk for 3 hours. Nobody was able to explain why, they apologized several times. She was in hospital just for one day, the nurses were very good anda accurate, but maid service was very disorganized, need to ask for water and sheets several times, tea was never served, dinner arrived even if we we leaving the hospital and which is worse was that after the Dr released my daughter, we were kept waiting for paper work to be done for more than 2 hours ( they were unable to contact the Dr again for making him sign the documents).A hospital like this SHOULD have a procedure in order to be applied in these cases in order to prevent the patient kept waiting unnecessarily. Nurses didn’t have the Dr telephone number to call him directly.

I’ve been here for a week and I’ve had the nicest crew but this one nurse Wynn is special alwuays doing their most so I want to shout out him thank you

Thanks so much to Michelle and Melissa who took care of me In Labor n Delivery in the 6th floor Dunn tower. They took Very good care of me and made me feel comfortable and were very helpful thank you ladies definitely saw the difference between them and the other nurses that where there to assist me

A family member had brain surgery. Someone was allowed to stay with them, though in the various ICU wards, there is no eating allowed and visitors must leave for two hours at shift change. I believe I caught a cold from spending time in the cafeteria. The cafeteria is amazing and even the guest trays are good (waaay better than I thought hospital food would be). The gift shop should be open more hours, as the cafeteria closes from 2 to 6:30 am. The staff was superlative.

It should be zero stars for the West Houston (Katy) Emergency Room.NOT ALLOWED TO HAVE THE DETAILED TEST RESULTSUpon discharge, nurse lied and said that all my test results were in an envelope. When I arrived home, I opened the envelope and they were not there. The papers also indicated that I DECLINED a MyChart activation code - I did not. Today I called the MyChart pone number and got a code, then I got online. The test results were not there. Drove back to the ER and they said they could not print out the results (like other Houston area hospitals do). They said I had to wait 24-48 hours for them to be posted online.

Very unprofessional staff

I love this hospital staff are nice i had both of my boys here Methodist has the best labor and delivery team!!!

I was taken to Methodist med center ER Thursday at 10pm July 24, 2020 with level 10 pain, a result of SBO. There are previous records of the same condition at Methodist. It took over five hours before being hooked up to suction equipment to decompress/relieve the pressure. Pressure which could EASILY have resulted in life threatening rupture, sepsis and possible death. Due to the lack of competency in a critical, time-sensitive emergency, next time I will use St Lukes. When my life is at stake, I will no longer trust what I assumed were trained professionals in what is considered the best hospital in the Houston Medical Center.

If I could give a zero I would. Doctor said they would refill my prescription but never did and now they want me to go back and spend another $200 for a prescription I was told they would refill in April. Customer service is rude and terrible. They just want to make money, not help.

I had a major surgery on April 7, 2015, on the day of my birthday. The staff heard about it was my birthday and they brought me a small cake, a balloon, and a gift, it was so nice. I have not complain on my last stay there 4/7/2015, everything was fine, doctor did good, staff was very nice, room was nice and clean.

Had the best care for my cancer treatment program staff and doctors are excellent.

Houston Methodist is a great hospital as well as Methodist in the Woodlands. My wife has been in the hospital almost 4 weeks with covid. She has been at the Houston campus since July 28th. The doctors and nurses have been great with the exception of a couple of nurses who didnt seem to have much of a caring attitude. That makes for a rough 12 hours for a patient like my wife who is allowed no visits at all. The no visitors policy needs to be changed! Why cant the spouse be allowed to come in at least 2 hours a day? Ill be more than happy to suit up in full PPE and Ill even pay for it! Being without any family is very hard emotionally on a patient. Hospital administrators should understand this! You could even have visitors on her floor coming in on a rotating schedule. This policy is wrong and should be changed.

Hello my daughter sma type1 patient what are the jokes for gene therapy (zolgensma). They need a document showing the cost of medicine (a document showing the costs of medication, accommodation, etc.). They will start a half-campaign and ask the institution. I would like you to send the necessary documents by mail. my daughter YAĞMUR DENİZ TOK SMA TYPE 1 patient 8.25 kg A 14-month-old baby

My cousin’s wife has a massive hemorrhagic stroke at the age of 40– and is in critical care in the ICU on the 11th floor (Neurological floor) Neither her or her husband speak any English since they just migrated here from India a couple of years ago. The first day, they allowed us all to go to the 11th floor and stay in the visitors area (small waiting room on 11th floor) while my cousin was allowed as the solo designated visitor to her room- which is totally understandable since we are in the middle of a pandemic. But one of us - American born cousins- has to go with him to translate. Unfortunately- these are our circumstances. They would not allow us to to go up today or help translate anything to him. They kept telling us, he is being translated via a tablet — he told us he doesn’t understand fully what they are saying. They had a difficult time finding a Sikh person who speaks fluently in Punjabi - and it’s so frustrating. We were told his wife is the most critical person on the floor hanging onto her life by a thread- and they would not allow us to help him in his most broken time. He’s been crying excessively- mostly out of anxiety of not knowing what they are doing and what they are making him sign and all the procedures that are taking place. This isn’t fair to further drag someone through unnecessary stress at a time where every hour is critical for the patient. We don’t want to go bedside inside the ICU- we just want to translate from the 11th floor waiting room as we did the first day. Doctors and nurses were updating us and we were communicating with him fully and he understood everything. An iPad translation and a human translation are two different things. Poor guy hasn’t slept in 3 days or anything and Methodist hospital is adding to his stress!

Very caring and attentive staff. Outstanding care before and after surgery. Recovery room nurse was amazing. Could not ask for a more capable, competent or caring surgeon. The room was a bit small and older, but clean and well organized.