user
Renova Laser Hair Removal & MedSpa
3100 Timmons Ln #225, Houston, TX 77027, United States
Appearance

Comments
Ni
Review №1

From day one when i started my laser hair removal journey Renova has never disappointed. Every staff member has been courteous, professional and kind. They have tended to my needs and have accommodated me in more ways than one. My favorite tech is Karissa. Shes always kind and makes me feel comfortable in every treatment. I highly recommend them.

Al
Review №2

I’ve had good service in this place. I’d really recommend! A couple of ladies that I’ve had were really nice and respectful. The place is very beautiful and clean. Overall, a great experience. Today I had Lairen as my technician and she was great! One of the most interesting people I’ve met here. I’d recommend her!

Le
Review №3

I highly recommend this place for laser hair removal!! Every employee I’ve met is very nice and professional. The technicians are also great at making you feel comfortable during the whole process. I’ve had Lairen for my first 2 treatments and she is always super polite and fun to talk to! I saw results after only one session, it’s definitely worth it!

Ja
Review №4

I am currently getting laser removal from this place and all I can say is, that it’s amazing. The staff is super sweet and always makes me comfortable!! During my third laser session, Jessica was super caring and was gentle with my skin. She made great conversation with me and helped me feel comfortable during the process. Highly recommend this place!

Co
Review №5

This whole office is just great! They are always professional, on time, and the tech always make sure I’m satisfied before I go. Today I saw Carrissa, she wonderful and very thorough! I plan to come back for more services I drive a distance to see the office because good help is hard to find so when you find somewhere wonderful…. Stick with them!!!!♥️♥️♥️

Ra
Review №6

Was recommended this place by a friend after I have been trying to find a laser hair removal place that was reasonable in price for so long! My technician was Amanda and she is super nice and fun to talk to! Definitely recommend its painless and quick!

Tr
Review №7

I’ve been a client here for quite a few years now, and have been very happy with the service. While my laser hair treatment hasn’t been permanent (as many times it’s not), the service and technicians keep me coming back. The staff is friendly and very helpful. The office is also newly renovated. Highly recommend.

Jo
Review №8

I have been getting laser hair removal for over two years now and Renova Laser has been by far the best place I have been to! The staff is so sweet and professional. They always make me feel comfortable and provide quality service. I recommend Renova Laser to anyone looking for a great place to get laser hair removal!

La
Review №9

Love Renova! I come every month for laser treatments and various facial services. The staff are super friendly, especially Amanda 💜, and I’m always happy with the services I receive. They also regularly offer pretty awesome package deals for their services, so I highly recommend you check them out.

El
Review №10

Amanda was fantastic! I went for a facial and was unsure which one to choose. She explained the options and suggested the silk peel for me. It was relaxing and she made me feel comfortable the entire time.

Tr
Review №11

Had laser hair removal in multiple areas with Jessica today. Great service, good conversation, she treated the areas gently with care, the process doesn’t hurt much. Definitely recommend! Would consider other services later as well.

Ma
Review №12

The staff is great and are friendly. My technician Jessica is nice. She made me feel comfortable on my treatment. The place is clean and all the staff is amazing. I highly recommend this place.

Ca
Review №13

The staff is warm and welcoming and very accommodating. I made an appointment for me and my teenage daughter. Our technician, Lairen, was absolutely wonderful and I couldn’t be more pleased. She recommended other services that I would love to have. I will certainly be back for more treatments!!

Je
Review №14

I love it here! The staff is great and sweet. The promotions they always have are amazing! I recommend anyone to give them a call and book your appointment.

Ca
Review №15

I definitely recommend coming here, it’s clean, has a great staff, and overall was an amazing experience for me. ariany was amazing, very nice, and professional. she knew exactly what she was doing and made sure everything ended fine. i will definitely be coming back

La
Review №16

Everyone was friendly and helpful, staff answered any questions regarding my appointment. Lairen, put the icing on the cake by making my first experience at Renova hair removal amazing. Great team, I’d highly recommend it. Thank you, P. Jackson

Si
Review №17

I’ve had laser treatments done at other places before and this one is by far the best. Very clean and easy process. Ask for Lairen when you come, she is so nice and sweet!

Ca
Review №18

I highly recommend Renova Laser Spa for all laser treatments. They have affordable packages and good deals. Jessica was kind and patient while working completing my full leg and Brazilian extended session

Ke
Review №19

Lairen, provided an awesome hair removal service for me. She was professional and attentive. She asked questions and ensured that I was satisfied with my service! Awesome job!

ta
Review №20

Karissa (I hope I spelled your name right) is the sweetest & nicest!!! Today, was my first time meeting her & I’m so glad I did!!! Thank you!!!

La
Review №21

Purchased the full body laser hair removal package. I was not that hair to begin with. I always went on time- never missed a session. The first few sessions you could see improvement however it LARGLY depended on the technician that you got. Some did a great job- others were a waste of your session. You cant make requests and they are not good at doing reminder calls. Clean facility however I would purchase something cheaper with more sessions on Groupon.

an
Review №22

Before booking a laser session I was told I had to buy a package which isn’t the issue . Before purchasing I asked a very important question if they had a laser for African American skin because one laser doesn’t work for all skin pigments they lady on the phone said yes so I proceed to buy and go to my appointment. When I went to the back to have my session the person doing my laser was so soft spoken and timid . She didn’t exude the confidence who’s done this for a fair amount of time .I explained this isn’t my first laser session as I just moved from out of state so moved so slowly and hesitant and when done said I would notice the results in two weeks it’s been over a month I’ve called and explained to the manager ( or who I was told was the manager ) my results are not nonexistent and now what was done by my prior laser technician is being reversed .it’s wasn’t any urgency from the person on the phone to investigate or ease my concerns I don’t recommend this place if you are African American they are not knowledgeable about our skin.

Lu
Review №23

Love this place!The staff is really professional and friendly!I love the results after my first session!

Ni
Review №24

Been going this place for 2 year. Satisfied every time. Karissa is very sweet.

Ic
Review №25

Currently on my 3rd session and Arriany and Jessica are the best everyone else is great too great service very professional and Im loving my results cant wait to see my final result.

La
Review №26

My Laser Tech Lairen was awesome! Its a must you try the services here. Everyone is very nice and informative! Lairen is the BEST!!!!

sa
Review №27

I’ve never done laser before, and I did my first session here with Lairen. She made it a very pleasant and comfortable experience for me.

Am
Review №28

This place is awesome. Amanda was my laser tech and did such a great job!

Je
Review №29

I purchased a groupon to use here and I’m so glad that I did! Everyone is professional and kind. Jessica was my technician and she was lovely.

Do
Review №30

I recommend coming here , everyone is friendly and helpful , Did my second treatment with Lairen she was amazing ☺️

Ji
Review №31

I’ve been going here for a few sessions, all the girls I’ve had were great, but Amanda was really thorough and made me feel comfortable throughout the appointment

Ha
Review №32

My lady was Lairen and she was amazing!! Super nice and super helpful anytime I asked questions!! highly recommend!!!

Th
Review №33

Great service, friendly staff, clean environment and professional! Definitely come back.

Ma
Review №34

At the begining of the treatment I was disappointed, because the ladies aplied the laser too fast. However, the 3rd treatment was very good because tge lady took her time and was very detailed. My last treatment was on Tuesday. The lady that aplied the treatment, Ms. Lairen, was very nice, and professional. She knew her job. Thank you for your job. God bless you.

Jo
Review №35

Dont know her name but the blonde white girl flung the door wide open before I had a chance to get dressed from the waist down after we were finished with my Brazilian treatment. Everyone other girl besides her was good.

ja
Review №36

Lairen is the best ! I definitely recommend her! Always take of me and my hyperpigmentation I the lady areas

Jo
Review №37

So far, so good! This place is always very quick and prompt with their appointment, which I appreciate. I am currently a few sessions in my laser hair removal and started seeing results after my first session. I look forward to seeing the end result and will write and updated review when I’m finished! Amanda was my technician today, who was very helpful.

Sy
Review №38

They REFUSED TO HONOR THE $1099 Full body special. They overcharged me after I specifically explained that they advertised $1099. Buyer beware.

An
Review №39

I’ve come here for two different treatments. I like the staff a whole lot, Amanda is my favorite! She’s always super nice and attentive- but truly, everyone is super professional. It’s always nice and clean. I always recommend this place to my friends :)

Er
Review №40

Had my first full body laser removal with veronica! She was great, professionally, and made me feel very comfortable.

Th
Review №41

Got a great package deal! Staff are really kind and I’m already seeing results.

Fa
Review №42

Karissa did an amazing job and was super friendly and the customer service was great!

Th
Review №43

This was my first time having hair removal treatment. I’ve gone to other places and didn’t like the environment so I just ended up leaving. From the moment you walk in you can tell this is a professional establishment. Renova was very helpful in making this experience as smooth and calming as possible. My technician (Jessica) was able to answer any concerns I had seeing this was my first time and a bit nervous. All in all I would and have recommended this place

ma
Review №44

Amazing service and awesome employees. Never waiting more than 10 minutes before appointment! Seeing results just a few treatments in.

Mi
Review №45

Karissa was very thorough and made me feel so comfortable. It was my first time and I didnt know what to expect. She explained the process as she went along with the procedure. I will definitely be back!

Fa
Review №46

This is my third laser hair removal session at Renova and I’m seeing amazing results!! My technician, Amanda has been so great through this process. Feels like a weight off my shoulders to not have to bother with shaving anymore!

Al
Review №47

I am very impressed with this location. I had a great experience. It was a clean environment, all employees were kind and they worked in a timely manner. I went in and saw Karissa, she was great! I recommend her!

al
Review №48

This is a great place! Very professional and prices are fair!

St
Review №49

Karissa was my technician and made me feel so comfortable. Will definitely be coming here from now on. I’ve been to other locations but this is by far the best place in Houston for laser hair removal.

Da
Review №50

This is one of the nicest and cleanest places I have ever been to. My technician (Ariany) made sure all of my questions were answered, she made sure I was comfortable and she knew how to keep up a great conversation. They have such a kind and professional staff. I will most definitely be back in the future for another session.

le
Review №51

Great experience! Most affordable laser hair removal in town. Clean environment and friendly staff. Amanda was super sweet and make sure my laser removal experience was painless.

Kh
Review №52

Amanda does a great job. She is very detailed and is very professional. I loved the result and do recommend this place.

Pa
Review №53

Very professional, very clean and such a great team, Amanda is excellent, she pays attention in every detail! I recommend Renova laser to everyone that are looking for beauty treatment. They are incredible and I’m more than happy with the results!

Ma
Review №54

The staff is very friendly and professional. Amanda works fast, super friendly and answers all my questions. They always confirm my appointment and there has never been more than a 1 or 2 minute wait. I have seen great results with the laser hair removal too.

He
Review №55

I come here for more than 3 years i like the place and the staff now is very nice ,Amanda she’s my favorite , and every one is good 👍🏻

Ca
Review №56

Very clean, professional and knowledgeable staff! Everyone seems happy to work here! Great prices for laser hair removal!

th
Review №57

I love going to this place!! The staff is great ... band Jessica has always made me feel at home and welcome she always makes sure that my appoiments go smooth and makes the time go by fast... !!! Sher customer service is great and she is just the best

Ni
Review №58

Very clean facility, extremely professional staff and good results from my laser treatments! The price is also very reasonable compared to many other laser places

Pe
Review №59

Renova is honestly one of the most accommodating laser clinics that I have gone to in Houston area, the service is always impeccable and the ladies are very friendly. Only thing you should take in to consideration is if you need a Saturday appointment you usually need to book in advance but other then that they are great. And my hair is almost 70% gone and Im on treatment 4.

Ap
Review №60

First time getting laser hair removal and I was a bit nervous but my laser tech Karissa made me feel at ease and it wasn’t as bad as I thought. Nice facility, great staff, I was very pleased!

He
Review №61

This was my first time getting hair laser removal. I was very nervous arriving to Renova but my technician Jessica made it very smooth and comforting process. I highly recommend Jessica as your technician she was very professional and explained in details the whole process.

Is
Review №62

Being coming here for laser removal service. They offer good discounts and good service. Jessica is the one who took care of me and she is very good.

As
Review №63

Great experience, I’ve seen great results

Mr
Review №64

First time here after trying a few other establishments and I have been very impressed with the technicians. I dealt with Christa the office manager who was very professional and courteous and was able to work around my schedule. The place is clean, tidy and hospitable and would highly recommend this to anyone wanting to experience a high standard of service.

De
Review №65

Great treatment by Amanda. Have been coming here for years and have loved it! Treatment is fast and simple.

An
Review №66

Lauren was great and quick and amazing conversationalist.

sa
Review №67

I am doing my laser hair removal from renova, the best place for all your needs. Thanks to amenda, she did the great job😊 highly recomended.

Ta
Review №68

I’ve been a client at Renova for a year now and I absolutely love it !! My results are amazing , I haven’t had any hair growth sense I started my treatments!! I look forward to coming to my appointment every time. The techs are amazing and very professional 😊 - if you are thinking about laser hair removal I definitely recommend this place !!! Definitely 5 stars !!

An
Review №69

Jessica at the Timmons location is the BEST tech. She’s very thorough & detailed. If she’s not available, I will reschedule.

Ch
Review №70

I’m sad to say that I will never be going back or spending another dime at this facility due to their lack of follow up pertaining to my concern and reaction to underarm laser treatment. After my fifth laser treatment I developed numerous dark raisin sized spots under both armpits and they refused to give me the name of the technician who treated me. I called several times constantly kept getting dodged by front desk saying manager is busy or just left and have even emailed the manager and the owner twice about a refund for remaining sessions over several weeks and no one follows up. The training of their techs is questionable after I spoke to several friends who go to Laser Away the techs there actually blow cold air simultaneously while treating your areas w laser and not one of my sessions anywhere had that done. What’s most disappointing is that they truly don’t care about your experience. They just want your money. Like I said I’ve called, I’ve emailed over weeks and am constantly dodged and no response. What is that??Please, go somewhere else I’ve heard great things about Laser Away! :) that’s where I’ll be going ! Look them up on Yelp to see the photos of the spots that appeared after laser treatment of my underarms . Eeeek at your own risk!I understand that things happen, what’s disappointing is that they never followed up with my emails regarding my refund and never told me the name of the girl who treated me. This would be very different if their was full, professional and thorough follow up. All they did was refer me out to a physician but regarding my refund and to follow up with me and return my calls and emails..... nothing. So, that speaks volumes. Take your chance.They don’t care.

Me
Review №71

I’ve been seeing Amanda at Renova for 6 months and the results are already incredible. I highly recommend for anyone in the Houston area!

La
Review №72

I’ve been visiting Renova Laser for the past 10 months now for my hair removal treatments. I see Jessica Deleon and only her. She makes me feel comfortable and she is extremely professional.

Al
Review №73

Great place with great packages for hair removal. I recommend Amanda because she is really professional and super fast.

Ni
Review №74

My technician Jessica was amazing! She was nice and precise with the laser hair removal! Definitely would recommend!!

Ja
Review №75

Jessica was very sweet and professional. Plus she was more thorough in the area being treated than the prevous tech I had.

Je
Review №76

Great place! They take their time & give you ice packs to help ease the pain if needed 👌🏼.

Ti
Review №77

I love the staff at Renova, & Amanda was such a delight! I definitely reccomend Renova to anyone interested on laser hair removal.

Ne
Review №78

Clean facility and very friendly and efficient staff. Would like to thank AMANDA who does an excellent job

Am
Review №79

My very first laser hair removal session and quite frankly, did not go as I expected. I won’t name the Technician but to start off, she never even greeted me or made any type of conversation. Being a first timer, you would think they’d try to make you feel comfortable about the process. Nope, she was quiet throughout the whole session. Then at the end of the session, she tells me I should have shaved and to make sure I shave the next time (I was told they were going to trim the area for me upon arrival, but apparently there was no communication between the front desk and techs). So then why would you even proceed with the treatment if you noticed I had not shaved the area? Why wait until the end to tell me that? So did I just waste a session? Was it not effective since I didn’t shave? I don’t know, first impressions are very important to me and this initial visit kind of threw me off so we’ll see how it goes. Front desk ladies were very welcoming but there should’ve been more communication between them and their technicians

Th
Review №80

Jessica was my tech and she did an amazing job. Definitely recommend and they have many specials

Jo
Review №81

Very nice and helpful team. The lady who done my laser Amanda is very nice and professional.

Mi
Review №82

Jessica is amazing!!! She is so gentle, professional, and friendly. I highly recommend her!!

De
Review №83

Love this place! Karissa was my technician and she was amazing and very informative

Fi
Review №84

Karissa gave great service! Definitely coming back and seeing her!

Ma
Review №85

This place is awesome and my technician Jessica is so professional, clean and did the perfect job. All the front office are nice.I recommend a lot of my friends and family members.

Mi
Review №86

Jessica was amazing! Super professional and friendly! The best worker from Renova!

Ra
Review №87

Do not go here for laser services or get tricked into their promotions. When I started my laser sessions the first few technicians I had didn’t tell me how to come prepared for the sessions. It was only half way into it when another technician in another location told me the proper way to come ready for a laser appointment. I saw no progress and a lot of money was wasted. Also, I was forced to move due to Covid and the office is not working with me to receive a refund. They are not understanding and aren’t even willing to work with me, total loss of $1,000. I’ve been trying for months now, every time I call the office the manager is never available and I’ve been told she will give me a call back, however she doesn’t.I wouldn’t recommend going here, the technicians do not give you the proper information for results and if you end up having a matter with the office, don’t expect them to be willing to work with you or even get on a phone call with you. Worst service experience I’ve ever had.

Na
Review №88

Karissa is so nice and made my experience 100x better. Thank you!

El
Review №89

Very professional and great results. I highly recommend the full body package!

Ta
Review №90

I came in early to do paperwork, then waited 40 min to be taken in. Never had such a long wait in a laser place before

Fl
Review №91

Jessica was very professional, friendly. Her personality made me feel comfortable.Thank you Jessica!

Sh
Review №92

Been coming here for a few years for laser hair removal, IPL facials. Good appointment availability. Great service & results

Le
Review №93

I have been going to Renova Laser in the Galleria for years and now go to the Katy location. The facility is super clean. Denise at the front desk was very kind and helpful. Sarah was my laser tech and was super friendly and professional. I would definitely recommend Renova Laser!

Ca
Review №94

Jessica was so great! Very thorough and efficient.

Ma
Review №95

Professional, clean, expedient. Always a pleasure. Technicians are personable, competent. Friendly front desk staff. Great results! Shout out to Jessica who does my laser. Thank you!

Ro
Review №96

Amazing place to come, and when I have questions my wonderful technician ( Amanda ) she is always friendly and kind to answer all my questions with a positive attitude. She will tell me of new promotions that interest me and I will get more since this location in Houston is really clean, and they make sure your all taken care of. I will recommend Amanda as a technician.

Ap
Review №97

I originally purchased a Groupon with this facility because of the reviews and the reviews did not disappoint. this clinic is spot on, from the cleanliness to the customer service to my laser hair results. I would definitely recommend Renova to my friends and family members because they have the best packages and the best prices. With these circumstances regarding COVID-19 renova Laser goes above and beyond to make sure that each of the treatment rooms are clean and taken care of and that I feel comfortable. I ended up upgrade my Groupon to purchase other area because my hair still hasn’t grown back!

IS
Review №98

I highly recommend Jessica she’s very detailed.

Yv
Review №99

My first time doing laser and I was nervous at first! Amanda was my laser technician and was very sweet. She made me feel comfortable and what not! I highly recommend Renova laser with Amanda 🥰

Bi
Review №100

I really like this place. They are very professional and it’s always nice and clean when I go. I have had several staff members do my procedures and they are always very nice and professional. I’ve done several areas for laser hair removal, chemical peel facials, and microneedling and have been very satisfied with their services. Will continue to come here for their services.

Information
30 Photos
100 Comments
4.6 Rating
  • Address:3100 Timmons Ln #225, Houston, TX 77027, United States
  • Site:http://renovalaser.com/
  • Phone:+1 832-831-7003
Categories
  • Hair removal service
  • Medical spa
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations