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Jefferson Dental & Orthodontics
3333 Telephone Rd, Houston, TX 77023, United States
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Le
Review №1

The dentist was very nice, thoughtful and supportive. Her assistant was very professional. The staff are extremely nice. Jefferson dental really rescued me today even though the bridge that came loose was installed by them three years. Thank you.

Cy
Review №2

Staff was very helpful in answering all questions. Also,explained everything that would be done.It was very clean compared to other places...😀

El
Review №3

Wow! I actually enjoyed my dental visit. Walked in because my tooth was hurting and they were able to see me with no appointment. I was even able to take care of my tooth the same day. I was really nervous because of the pain and the fear of high pricing but Dr. Kirani made me super comfortable and Junior their manager made it affordable for my budget. I am still amazed at how fast and painless, yes painless, this process was. Definitely recommending Jefferson Dental to my friends and family, 10 Stars!!

Be
Review №4

While watching TV, I saw the Jefferson Dental commercial, very impressive. The next day, I had to see if they were in my dental network. I then made an appointment. They were though with acquiring your information and x-raying your teeth. Quiet and caring. I felt very comfortable. I will be back.

Ma
Review №5

Poor office management at this location.This is the 3rd time my elderly grandmother has been turned away on a day she scheduled an appointment for. Her last appointment was canceled by the office (1 hour before the appointment). They told her the appointment is rescheduled for today, we get there and they tell her they dont have an appointment for her.Its ridiculous how unorganized their office/receptionist are.I would not advise anyone to go to this location. If your insurance only takes Jefferson, I would try out another location and avoid the Telephone one. The Dentist are good but youll be pulling your hair out with their office.I understand that errors happen but this is too much. Its frustrating to see my elderly grandmother upset over someone elses errors, multiple errors. Not sure what needs to happen but management needs to pull the office staff together and try to find a solution to all these miscommunication issues.

Ta
Review №6

Wonderful wonderful staff. They always greet me and my son so kindly. Very helpful with questions. And they helped make my son feel more comfortable even though he’s a bit fussy. Me and my family I’ve always enjoyed coming to this location and this dentist

Jo
Review №7

Dr was awesome. Staff very friendly. Made my experience easy. I would refer to anyone asking. I felt no pain....yay!

Do
Review №8

Love Jefferson Dental. Everyone is so friendly yet so professional. Have had nothing but great experiences. Would and have recommended to family and friends.

Ma
Review №9

Had a pleasant visit with u today everyone was very courteous and polite will see next time

Ar
Review №10

The staff was highly professional and informative. I am choosing this location as my #1 choice.

Ra
Review №11

First a thank you! to Dr. Kirani and staff @ Telephone Rd location within there was compassion, great customer service from listening skills, presentation of problems from minor to major with a sound plan flowcharted with solutions. As we moved forward with procedures she was still very informative through this process which really helped!! you knew what was coming 🎯👀 I go back in a couple of weeks to finalize my NEW smile! to her assistant: Angela great job keep up the good work and your skill of patience...WOW last but surely not least Junior who really has a though job too..I thank him for giving me various options to finance the work $$ right! what team @ Jefferson Dental if you have need for dental care, help, professionalism! I RECOMMEND. Ray 👌🤗♥️🏁👀

fi
Review №12

Great work! I felt very comfortable and understood the procedures. Everything was thoroughly explained.

Sh
Review №13

Im angry. I was put behind people. I was there before.

Ke
Review №14

My 1 year old son who is in currently in the office first his appointment was at 1:15 they finally brought him back at 2:00 and were still waiting for him to be seen this is ridiculous there all standing around talking tooLike seriously this is my sons first dentistAnd it’s terribleNever coming backDon’t come here unless you want to waste your timeManagement needs to be better

Eu
Review №15

This is Mrs. Earls, my experience was great! Awesome staff and Dr....can’t wait to go back to get my dental work started! And they’re open on Saturdays which works great with my work schedule😍

Ti
Review №16

Great experience! Ana and Susana were so sweet. Dr. Kim was direct and courteous. If you dont have dental insurance, this is definitely a good place to go. Ive had problems with chain dentists in the past, charging hidden, wild fees. Not here, though! They were very direct and up-front about the cost, which is always rare and wonderful in healthcare.

Sh
Review №17

Love this place the staff is extremely nice especially Ana and Junior Im a big scaredy cat and Ms. Ana held my hand the whole time. Thank yall so much😘

Re
Review №18

The service and staff was amazing

No
Review №19

This Office is always great! The staff and the dentist are very attentive to your needs and concerns. I cant comment on who they have answering their 800 number online. There was so much confusion with them. They told me they had no availability until next week. I called the office directly and they saw me right away. Thank you staff at Telephone Rd! You are awesome.

na
Review №20

Great staff Dr. Kim was amazing explained everything that needed to be done and he is a friendly doctor,!! his assistants Angela and Glenda are very patient considering all their hard work they have, they would ask me if I was feeling okay . I was very pleased I would definitely recommend Jefferson Dental & Orthodontics.!!

Jo
Review №21

WOW! This place is awesome!!! I didnt have an appointment and my tooth was killing me. Walked in, I was tended to right away. Dr. Kim was amazing with my extraction, I didnt feel any pain. Angela the assistant in the back made me feel super comfortable and Junior the manager hooked me up with their discount plan. I will definitely be bringing my kids and wife here for our annual check ups. Thanks guys, you rock!!!!

Gr
Review №22

Jefferson Dental attendee me with great service, the whole staff was amazing. Explained step by step all that needs to be done. All equipment needed was in the same area. Was I. I didn’t not have to leave to another room. I will start the process of the work I need done tomorrow and I am so excited to get started. I recommend them.

Ja
Review №23

LOVE THIS PLACE!!! I went there today for the first time to get a deep cleaning. Everyone was polite and professional. The staff really made me feel comfortable and they are excellent at what they do. I’m never going to another dentist office!!!

st
Review №24

I have had a LOT of work done over the years and this has been hands down one of the best experiences Ive ever had! Ana and Jr. were both super nice and helpful. They were very straight forward and honest and didnt try to sell me on anything which was a nice change of pace for sure! The doctors were also very nice, informative and had good chair side manner. Pricing is very reasonable and scheduling is great as theyre open on Saturdays too! I would hands down recommend this office to anyone in need.

He
Review №25

The staff was extremely friendly and helpful when it came to what I needed done and what my insurance covers. The dentist was great at explaining what I needed done, how long it usually takes and eased my fears of having any dental work done. I will be back to have the procedures done and I know I will be in good hands!!!

Je
Review №26

I feel very comfortable when Im there and safe very professional grew😀

Sh
Review №27

The care and efficiency of the staff was remarkableThe dentist was kind, compassionate and attentive

Ab
Review №28

Oops! Wrote the wrong review to a different location, now this is the right locationThis pandemic has gotten the best out of everyone , let’s throw 2020 in the trash? Na , my tooth was hurting bad right and boom we got shut downHere we are couple months open, I finally decided to leave my cave because we got teeth goals and need to take care of them...Friendly very informative staffThe Dr is dope, hilarious, straight to the point.. tells you how it is because why? It’s your teeth, we gotta take care of them... 10/10 would recommend this place to everyone

TH
Review №29

Great place the dentist Kin was great affordable prices just a long wait

Am
Review №30

Dr.kim and Angela and the whole staff were so amazing! I went in for a root canal with so much pain and they seen me immediately and dr.kim was prompt to make sure I was in no more pain. Everyone was professional and nice, the procedure went flawlessly and I would recommend this dentist to everyone!

Su
Review №31

The entire staff was great .... Jr and xolchi were very helpful.... thank you for the great experience

Ri
Review №32

Although it took a bit of waiting over 2 hours to get towards the end but thats understandable for only one Doctor working and having over 5 patients hes working with all at once. Everything was great, Im coming back.

Jo
Review №33

Need a good Dennis come to Jefferson deal Good deals of great And a young man as the head Dennis is out of sight

Jo
Review №34

Jefferson Dental, you have my heart!! I started bringing both my children here 2 years ago and it has been an amazing journey. So much so that now my husband and I are patients as well. I love and appreciate how thorough and considerate Dr. Kim is and his staff is so comforting and thoughtful. And I should mention, they are quite festive at Telephone! Bravo Jefferson Dental, you guys rock!!

Di
Review №35

Awesome doctor and staff. I would recommend Jefferson Dental to all my family friend and. I workers. Thankyou for a pleasant dental visit.

Re
Review №36

The staff is very friendly and knowledgeable.....i was recommended by a friend and I will be recommending Jefferson Dental on Telephone Rd. to other people.

An
Review №37

I’ve been very pleased by the service received at Jefferson Dental on Telephone Road the past year and a half. I love the friendliness and convenient hours. But mainly, I am thankful to have a dentist who I trust will not do work I don’t need, but take care of what I do.I’m updating my review because I took my 93 year old mom here for the first time yesterday. The staff was exceedingly patient, gentle, and kind. The dentist explained in detail all that was happening with my mom’s teeth so I could make the best decision about how to care for her. They even took the time to clean her teeth, even though the appointment was just for an exam.Then they declined payment! They said it was ‘covered’. I’m not sure what they meant except perhaps it was covered with kindness. Thank you Jefferson Dental.

Re
Review №38

Great dentist and staff. Very friendly and everything is very clean. Great service

Lo
Review №39

Amazing service Jr. is the best he answered all my questions and was so understanding. Dr. Kim is so professional I will recommend this office to everyone I know. Thank you all.

Je
Review №40

This has been the best dentist I have seen in a long time. The staff made me feel so comfortable.

an
Review №41

Thanks everything is clean and nice!!!!! Exelente work , professional and good service!!!!!

LI
Review №42

The doctor and the staff are wonderful. I will refer my friends and family to this office. Very pleased with the service.

Da
Review №43

Love this place! I went in for fillings and came out with a great smile after having been struggling with my smile for like 16yrs from having both front teeth chipped. Thanks to Dr. Kim and the staff for my new smile! Keep it up guys y’all are doing great!

Mo
Review №44

Jefferson dental does not accept my Aetna Medicare insurance. I pay the dentist and send it to Aetna and they reimburse me. So after I paid Jefferson over $1200 for a bridge which I still dont have going on 2 months. Jefferson dental billed Aetna Medicare!!!! Now dont that seems like one of us is doing medicare fraud??? Run Run away from this place. They are only using dental practitioners and insist you just sign for their sloppy work. They send their denture work to a whole different state to work on them and then they reschedule your visit

Ce
Review №45

I had a good visit to this dentist office.The front office staff greeted me with a smile and were nice and professional. The sign-in process was quick and easy.Dr. Ishak explained everything to me in terms I could understand and I was very comfortable with the procedure. She and her her assistant Angela were awesome!!!

A
Review №46

I have been going here for 2 years now and have always received excellent service. The staff is kind and concerned about your dental needs.

Va
Review №47

We had an appointment at 1 30. First they could not find our information in the system, then we waited one hour till I got very inpatient and asked them When we are going in. Lady upfront asked me if we want to reschedule our appointment. I said no. We waited another 20 minutes before they told us we can come in to see the doctor

De
Review №48

Jefferson Dental has friendly staff members, seems to care about your well being.Great doctors. A little bit of a wait the first visit, then after that things went pretty smooth . This was a place I could afford for my dental needs.

Ma
Review №49

Very Professional with conern and polite customer service. The wait time was pretty normal but the overall time was a bit long. So now I await my next visit with such nice, professional doctor and staff

Vi
Review №50

Went in for a check up and can honestly say this place is awesome! I was greeted as soon as I came in and Marissa kindly assisted me with her help. The process was quick and easy. All the staff was extravagant! Can’t wait to go back .

Do
Review №51

The entire staff was wonderful in helping me done everything I needed from insurance to having my procedure to making sure I wasnok before and after my procedure. Thank you so much I told them I was afraid of going to the dentist and they want me comfortable.

U-
Review №52

I have been coming to the Telephone Road location for about nine months now and they are so very accommodating and professional. The entire staff is super amazing and makes you feel at ease. Highly recommend. Ask to have Marissa as your nurse..she is so down to earth, comforting and sweet.

Ro
Review №53

They treated me with respect and I was very pleased with the results and would be happy to recommend them to anyone who has been in need of dental work.

Jo
Review №54

I came here to get my exam and cleaning and my experience was awesome! The Doctor was very understanding and went through all the treatment with me. They have great pricing and good deals along with it.

Ma
Review №55

Doctor is very attentive and nice

La
Review №56

Awesome staff!!! The doctor is patient and very kind. The prices are also really great. Loved the patient service!!

He
Review №57

Very good service.i love going there.

Do
Review №58

Very lovely clinic... Great new vibe. Dr. Shah is so sweet. Ruby was able to help me with my finances and Im super excited for my new smile!

C.
Review №59

Alicia at the front desk was very helpful. She took real good care of me and made sure everything was handled to meet my needs.Keep it up Jefferson dental team!

Ms
Review №60

Great work! Always take two or three hours wait when we visit.

Lu
Review №61

Very attentive and nice ...Glad I chose them!

Ci
Review №62

Awesome service! Loved Dr.Kim and the whole staff. Definitely coming back.

Lo
Review №63

Have never liked going to the dentist but the staff here is awesome, Alicia helped me a lot and the rest of the staff also...highly recommend this dentist, they will make you feel at ease, and the work they do is spectacular. If I could give a review higher than 5 stars I definitely would.

Al
Review №64

It was a real pleasant experience at Jefferson dental every one was helpful and professional. The doctor was patience and concerned with every step of the process.😁

Pa
Review №65

Went here for some emergency relief. I had an infection under my wisdom tooth. However, I was given antibiotics that were too weak, and they tried to sell me a slew of other dental procedures without addressing the real issue first. Mind you, this was all after waiting approximately 1.5 hours total to be seen. I ended up very sick from the infection before going to a 2nd dentist who prescribed a stronger antibiotic and had me feeling better in 2 days and seeing an oral surgeon before doing any procedures himself. Would not recommend Jefferson at all.*Edit to update* This should show everyone how terrible they are. Their regional director never even reached out to me.

Ti
Review №66

Great service, thank you Xhochil and Ana for your great customer service!!

An
Review №67

Great office

Ma
Review №68

Very nice personnel, very informative. Answered any questions that were asked from me. Dentist was gentle and personable. Will refer anyone considering using this facility.Reception Area: Needs cleaning!

Ye
Review №69

Everyone there is super nice 👌.

Yu
Review №70

Very friendly staff, made me feel very comfortable and the dentist explained things and I felt safe in his care.

Mi
Review №71

I absolutely loved my visit today, very friendly since i walked in. Ruby was able to help me complete my treatment and Dr. Laboy was very patient. Definitely a clinic I recommend.

Jo
Review №72

The clinic looks great me now that they remodeled. The staff is amazing especially alicia she always greets you with a big smile. Dr ishak is a great doctor always so nice. I really recommend this place to anyone.

Pa
Review №73

The office staff are a great team Alicias customer service skills deserve 100..not to mention Dr. Ishak is doing a great job keeping my smile pretty! Thank You Jefferson Dental on Telephone Road you guys are the Greatest!

Al
Review №74

The staff is so amazing. They’re all so nice and so professional. I would really recommend this place to anyone.

Ka
Review №75

Had to wait a while before I was called back, appointment at 1:30 got there at one, they called me back at 2:30, took x-rays which took a while the tech had to take about 6 shots on one tooth to get it right, and the mold didn’t do well, I cold tell because the dentist had to drill for a while to reshape it which took a while, dentist didn’t come in until 3:30, didn’t leave the office until 6, the temporary looks ok from the outside, not pasted well on the inside but it’s a temporary, was glad they were open on Saturday, I had a cracked took just before thanksgiving, over all it was ok, need movies or something to entertain while ur looking at the walls waiting on the dentist

St
Review №76

People there have attitude didn’t like the service and then they lie to me about the price never again coming there.

Ye
Review №77

The staff and services my children got here are awesome! My concern was with the cleanliness of the waiting area. Their floors were so filthy it looked like that waiting area hadnt been cleaned in weeks, if not MONTHS!! . I noticed kids were playing with toys on a corner and touching all over the floor! Who knows what kind of germs could go on these childrens hands from these dirty floors. As a parent that is a big concern. All I could say is that if youre going to bring your children into this office make sure to bring lots of hand sanitizer or regularly wash their hands if they will be playing with the toys there. Im sure they dont even use Lysol on these at all!! I only gave them 3 stars for the services. If I had to rate the cleanliness of this office they wouldnt even get a star at all...

Ir
Review №78

Just got my extraction performed today I havent been back to this place since 2014 well I went because my root canal molar broke off and I needed to get it extracted i was in so much pain. I have no insurance so I asked what promos they have and they were very helpful and applied the promo they have going on gave me a quote for my examination applied more discounts and overall was a pleasant experience the doctor even tho it was a different dentist from 2014 he was very attentive to me and made sure I wasnt feeling any pain he would see me in pain and while he was attending other pts told his assistant to assist him with dental block to be applied to me. The assistant was great the check in was also nice. Overall great experience since time of walk in. However there was a wait time but understood since I was a worked in extraction did not have an appt.

Ru
Review №79

Staff is really nice. They also have really good prices. Y’all need to come check them out

Ch
Review №80

Ive never felt more disappointed with a dentist office in my life! THE ONLY PERSON WORTH YOUR TIME IS DR ISHAK. EVERYONE ELSE IS TOTALLY RIDICULOUS. I paid for xray exams and extraction and still have not received the X-rays because I was told after that it would be an extra charge to get MY OWN COPY. Totally unprofessional staff and MANAGER. I feel I over paid for the work received. My face was still swollen a whole week after extraction because I think the Dentist hit a nerve or something. DO NOT WASTE YOUR MONEY OR YOUR TIME WITH THIS PLACE!!!!!!!!

Ty
Review №81

I love this place staff nice and the doctor

Fe
Review №82

Dr. Ishak and the staff and this location are attentive and caring. My mother is always apprehensive about visiting the dentist and it can be a challenge, at times, treating her. Everyone is always patient with her and Dr. Ishak takes the time to explain the plan of action so as not to overwhelm my mother. We feel fortunate to have Dr. Ishak and her team for all her dental needs.

R
Review №83

I had a horrible tooth ache and went and they fixed me so quick. Ruby was so awesome I loved this clinic if you want good dental care you should come here

st
Review №84

Jefferson dental is the place to go, staff is the best nice respectful customer service is all tens. 45 and telephone location

Tr
Review №85

I scheduled an appointment for 1 pm, arrived at 12:50, and wasnt seen until 2:30, at which point I was told that they dont perform the procedure I need. The staff was courteous, but the overall experience was pointless and frustrating.

Fa
Review №86

I been a patient at for three years at Jefferson and at first they worked well with me they did two root carnals and a bridge it was awesome but I just went back for treatment and they wouldn’t work with me in my payments they said if they split my payments down then I would owe interest and I don’t think that that was fair so I am looking for another dentist office I thought Jefferson was the best but I was wrong

As
Review №87

I love alicica she so nice there very clean and good with my children

Da
Review №88

I had my first visit here last Friday with Dr. Angela Ishak (pronounced Isaac). Overall, my visit was very pleasant and I respected how thorough Dr. Ishaks team is. They took 18 x-rays! Pretty impressive. I found this dentist and scheduled my appointment using the ZocDoc app, and the clinic uses all digital records so Dr. Ishak will likely be able to be booked through whatever app you use.Dr. Ishak was able to explain aspects of my care to me effectively and she had a more gentle touch than some dentists I have had in the past. Lastly, I was happy the clinic accepted my BlueCross/BlueShield insurance (although my insurance plan inadequately convers the services I received. Overall, I would recommend this Dentist and will definitely return.With that being said, the main negative complaint that I have is that the wait times are entirely too long! I had to come for a procedure that was split over two-days and both days there was an excessive wait time. The first day (a Friday) my appointment was at 3:30pm and I didnt get to start the procedure until 5:00pm. The second day (a Saturday) my appointment was at 1:00pm and I didnt get to start the procedure until ~3:00pm. Going forward, I know now that Saturday is worst possible day to book an appointment here. I would suggest the beginning of the week.Overall, I would definitely recommend Dr. Ishak as your dentist. The only caveat is that you will need to be mindful of long wait times.

Ro
Review №89

Friendly staff. Decent prices.

Er
Review №90

I get very nervous at the dentist office...but everyone on the staff here was friendly, explained everything succinctly, and took great care of me. I cant recommend this office highly enough.

ja
Review №91

Marissa was an excellent dental assistant cant wait to come back again in 6 months :)

Mi
Review №92

Excellent Dr Isayck was very easy to talk to an explained everything before doing anything. Her staff were very friendly and knowlegable. Would definetly go back

Sa
Review №93

We had gone to Jefferson dental clinic on edgebrook .The staff was very rude .So we looked for another location .We went to Jefferson dental clinic on telephone rd.Alicia was very friendly and professional .Alicia really made us feel comfortable.

An
Review №94

Absolutely disappointed by the attitude, I came at 11am, I had appoitment, and they berely could take me in about hour. I can’t understand why medical specialists here think that their work is more important than others. Why I should waste my time sitting in line, because they can’t just organize their workflow. Very unprofessional, disrespectful. I needed to get just quick small repair of my two teeth, I left the office only at 1:45pm.also dont like the quality of work, after filling I feel that surface is rough, the doctor tried to fix it when I asked(!), but couldnt. If surface is not smooth it will cause accumulation of plaque on the tooth. I m sorry that they dont know how to polish teeth after filling.

Tr
Review №95

Everyone was so nice .

ma
Review №96

Really nice Doctors, and nurse

Se
Review №97

I loved the ease of making an appointment with them. My insurance was already verified when I showed up to my appt. Dr. Shoaee is great, did a great job with my crowns. Clinic is clean and organized. The front and back staff are very friendly. Will be coming back for future appts.

Ra
Review №98

We received excellent service and I would love to recommend anyone to come

Ro
Review №99

I just want to say how wonderful the staff is, I walked in and was automatically greeted , my experience went great ! I would like to thank marissa for the out standing service she provided! I really wish I could of got her number , but im sure I’ll see her again ! Thanks Jefferson !

Ag
Review №100

Thank You Emely for all your help.

Information
3 Photos
100 Comments
4.5 Rating
  • Address:3333 Telephone Rd, Houston, TX 77023, United States
  • Site:https://www.jeffersondentalclinics.com/clinics/telephone-tx/?utm_source=organic&utm_medium=gmb
  • Phone:+1 713-900-2400
Categories
  • Dentist
  • Cosmetic dentist
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:9am–4pm
  • Tuesday:Closed
  • Wednesday:8am–4:30pm
  • Thursday:10am–7pm
  • Friday:8am–4:30pm
  • Saturday:10am–7pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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